Hello Scott,Thank you for your feedback. We appreciate your comments and are aware of the need for updates to our property. We are also addressing staffing issues to ensure a better experience. We hope to welcome you back soon.Warm Regards!Sara DrammehGuest Relations Associate

Hello Richard,We apologize for the inconvenience you experienced during your stay. Your feedback is important to us, and we will take immediate action to address the issues you encountered. We strive to provide a clean, inviting, and well-maintained property for all our guests. We appreciate your understanding and hope to have the opportunity to welcome you back for a much-improved experience. Thank you for bringing this to our attention.Warm Regards!Sara DrammehGuest Relations Associate

Hello Danielle,We apologize for the inconvenience you experienced during your stay. Your feedback is important to us, and we will address the issues you encountered to ensure a more welcoming and pleasant experience for all our guests.Thank you for bringing this to our attention.

Hello Marisol,We apologize for the inconvenience caused by the front door renovation during your stay. Your feedback about the breakfast items is valuable to us, and we will work to ensure a better experience for our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay. Thank you for bringing this to our attention.Warm Regards!Sara DrammehGuest Relations Associate

Hello Matthew,Thank you so much for the perfect score. We are thrilled to hear that you had such a wonderful experience with us.We appreciate your kind words and hope to welcome you back again soon for another fantastic stay.Warm Regards!Sara DrammehGuest Relations Associate

Hello Mark,Thank you for the 4/5 rating. We are glad you had a good stay. Your feedback is valuable, and we are committed to making improvements.We look forward to welcoming you back for an even better experience.Warm Regards!Sara DrammehGuest Relations Associate

Hello Lena,Thank you for your positive review. We're delighted to hear that you enjoyed your experience with us.We look forward to welcoming you back for another great stay in the future.Warm Regards,Sara DrammehGuest Relations Associate

Hello Jen,Thank you for taking the time to share your feedback with us. We are sorry to hear that your experience was not up to your expectations.Your comments are important to us, and we will use them to make improvements for future guests.We hope to have the opportunity to better serve you in the future.Warm Regards!Sara DrammehGuest Relations Associate

Hello Hasan,We apologize for the inconvenience you experienced during your stay. Your feedback is concerning, and we will address these issues immediately to ensure the safety and comfort of our guests.Thank you for bringing this to our attention. We look forward to welcoming you back for a more improved stay.Warm Regards!Sara DrammehGuest Relations Associate

Hello Cathy,We apologize that the bed did not meet your expectations during your recent stay. Your comfort is important to us, and we will consider your feedback for future improvements. Thank you for sharing your experience with us. We look forward to welcoming you back soon.Warm Regards!Sara DrammehGuest Relations Associate

Hello Jessica,Thank you for the glowing review. We are glad you enjoyed a peaceful stay with us. We strive to provide a quiet and relaxing environment for all our guests.We look forward to welcoming you back for another tranquil experience in the future.Warm Regards!Sara DrammehGuest Relations Associate

Hello Holly,Thank you for the glowing review. We are thrilled to hear that you found our room clean and that the shower was perfect for your needs.We value your patronage and we look forward to welcoming you back soon.Warm Regards!Sara DrammehGuest Relations Associate

Hello Ronald,Thank you for your outstanding review. We are thrilled to hear you had a perfect stay with us.Your feedback means a lot, and we can't wait to welcome you back for another fantastic experience.Warm Regards!Sara DrammehGuest Relations Associate

Hello Brandon,Thank you for your outstanding 5/5 review! We are thrilled to hear that you had a wonderful experience during your stay. Your feedback is highly valued, and we hope to welcome you back for another incredible stay in the future.Warm Regards!Sara DrammehGuest Relations Associate

Hello Mary,Thank you for taking the time to share your feedback with us. We appreciate your comment regarding the pool walls and entrance. Thank you for bringing this to our attention. We hope to have the pleasure of hosting you again for a more exceptional stay.Warm Regards!Sara DrammehGuest Relations Associate

Hello Brittany,Thank you for sharing your experience with us. We apologize for the inconvenience caused by the closure of the front lobby area and entrance during your stay.Rest assured, we are actively working to resolve this issue and ensure a seamless experience for our guests in the future.We look forward to welcoming you back for a more improved stay.Warm Regards!Sara DrammehGuest Relations Associate

Hello David,Thank you for taking the time to share your feedback with us. We are sorry to hear that your recent stay did not meet your expectations and we apologize for any inconvenience that you experienced during your visit.We are sorry to hear that the front lobby was closed during your stay. We understand how important it is for our guests to have access to our front lobby and we apologize for any disappointment or inconvenience this may have caused.Regarding breakfast, we apologize for any disappointment or inconvenience that you experienced. We appreciate your feedback and will be reviewing our breakfast offerings to ensure that we are providing the highest quality and selection of items to our guests.Thank you again for your feedback and we hope to have the opportunity to welcome you back in the future and provide you with a better experience.Warm Regards,Sara DrammehGuest Relations Associate

Hello Stanislaw,We sincerely apologize for the inconvenience you experienced due to the overbooking of rooms with two beds. Regrettably, we were unable to accommodate your preference for a room with two beds as requested. We understand your frustration regarding the lack of the promised discount and the explanation provided regarding payment through a third party.Your feedback is important to us, and we will address these issues with our team to prevent similar occurrences in the future. We apologize for falling short of your expectations and for any inconvenience caused during your stay.We value your patronage and apologize for any disappointment. If you would like to discuss your experience further, please feel free to contact us directly.Warm regards,Sara DrammehGuest Relations Associate

Hello Daniel,We are truly sorry to hear about your disappointing experience during your stay. Your feedback is important to us, and we apologize for falling short of your expectations.We would like to learn more about your specific concerns so that we can address them promptly and make improvements to enhance the experience for our guests in the future. If you could provide more details about your stay, we would greatly appreciate it.Please know that we take your feedback seriously and will do everything we can to ensure that such issues do not happen again.We hope to have the opportunity to regain your trust and welcome you back for a much-improved experience in the future. If you have any further comments or if there's anything else we can do to assist you, please feel free to reach out to us directly.Thank you for bringing this to our attention, and we sincerely apologize for any inconvenience caused during your stay.Warm Regards!Sara DrammehGuest Relations Associate

Hello Taylor,Thank you for taking the time to share your feedback with us. We are delighted to hear that you found your stay to be clean and that your check-in experience was easy.At Comfort Suites Louisville East, guest satisfaction is our top priority, and we strive to provide a seamless and comfortable experience for all our guests. Your positive comments are greatly appreciated and will be shared with our team as encouragement to continue delivering exceptional service.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there is anything else we can do to make your next visit even more memorable, please do not hesitate to let us know.Warm regards,Sara DrammehGuest Relations Associate

Hello Don,Thank you for bringing your recent experience at our property to our attention. We sincerely apologize for the inconvenience and disappointment you encountered during your stay.We understand how important it is for our guests to have access to the amenities they expect, and we regret any inconvenience caused by the closure of our pool during the renovation period. Additionally, we apologize for any confusion regarding your room selection and regret that you were not provided with the room type you had reserved.Please know that your feedback is invaluable to us, and we will address the issues you raised with our team to ensure that similar situations do not occur in the future. It is always our intention to provide our guests with a comfortable and enjoyable stay, and we regret that we fell short of meeting your expectations on this occasion.We sincerely hope that you will reconsider and give us another opportunity to exceed your expectations in the future. If you have any further concerns or if there is anything else we can do to assist you, please do not hesitate to contact us directly.Warm regards,Sara DrammehGuest Relations Associate

Hello Torn,Thank you for taking the time to share your recent experience with us. We sincerely apologize for the inconvenience and disappointment you encountered during your stay.We understand how important it is for our guests to have access to our pool and hot tub amenities, and we regret that they were closed during your visit. Please know that we take your feedback seriously, and we are actively working to address any maintenance issues to ensure that these facilities are available for our guests to enjoy in the future.We also apologize for the quality of the coffee provided during your stay. We understand the importance of a good cup of coffee to start your day, and we regret that we did not meet your expectations in this regard. Your feedback has been shared with our team, and we will take steps to ensure that the coffee served meets our high standards moving forward.We appreciate your patience and understanding, and we hope to have the opportunity to welcome you back in the future for a more enjoyable experience.Warm regards,Sara DrammehGuest Relations Associate

Hello Ashley,Thank you for taking the time to share your feedback with us regarding your recent stay. We sincerely apologize for any inconvenience you experienced and appreciate your valuable insights.We regret that the bed did not meet your expectations in terms of comfort, and we apologize for any discomfort you may have experienced as a result. Additionally, we apologize for any discrepancies between the suite and the pictures shown during the booking process. We will work to ensure that our online representations accurately reflect the accommodations we provide.We also apologize for the issues you encountered with the shower pressure, TV size, and malfunctioning fridge. Your feedback has been shared with our maintenance team for immediate attention and resolution.We are glad to hear that you found our staff to be nice and that the elevator worked efficiently. Additionally, we are pleased that you enjoyed our location, which offers easy access to a variety of dining options.Please accept our apologies once again for any inconveniences you experienced during your stay. We value your feedback, as it helps us to improve the overall guest experience. Should your travels bring you back to the area, we would welcome the opportunity to provide you with a more comfortable and enjoyable stay.Thank you for choosing to stay with us.Warm regards,Sara DrammehGuest Relations Associate

Hello David,Thank you for your positive feedback regarding the management of your request. We are delighted to hear that we were able to meet your needs effectively during your stay.At Comfort Suites Louisville East, guest satisfaction is our top priority, and we are committed to ensuring that every request is handled promptly and efficiently. Your acknowledgment of our efforts means a great deal to us, and we appreciate you taking the time to share your experience.Should you have any further requests or require assistance in the future, please do not hesitate to reach out to us. It would be our pleasure to assist you again.Thank you for choosing to stay with us. We look forward to welcoming you back for another wonderful experience.Warm regards,Sara DrammehGuest Relations Specialist

Hello Samantha,Thank you for taking the time to share your feedback with us. We apologize for any inconvenience caused by the unexpected maintenance of our pool and spa during your stay.We understand the disappointment of not being able to enjoy these amenities, especially when they were a primary reason for your booking. We strive to provide accurate information to our guests, and we regret that this was not the case in your situation.Please know that we take your feedback seriously, and we will work to ensure that such information is clearly communicated to our guests in the future to prevent any further misunderstandings.We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm regards,Sara DrammehGuest Relations Associate

Hello Rose,Thank you so much for taking the time to leave us a wonderful 5/5 review! We are thrilled to hear that you had such a fantastic experience during your stay with us.Providing exceptional service and creating memorable experiences for our guests are our top priorities, and we are delighted that we were able to meet and exceed your expectations.Your kind words mean a lot to us, and we will be sure to share your feedback with our team. It serves as motivation for us to continue delivering outstanding service to all of our guests.We truly appreciate your patronage and look forward to welcoming you back for another outstanding stay in the future. If there is anything else we can do to make your next visit even more enjoyable, please do not hesitate to let us know.Warm regards,Sara DrammehGuest Relations Specialist

Hello Rose,Thank you for taking the time to share your feedback with us following your recent stay at our hotel. We are delighted to hear that you found your stay to be quiet and that our staff was friendly.Creating a peaceful and welcoming atmosphere for our guests is a top priority, and we are thrilled that we were able to provide you with a positive experience in this regard.Your kind words mean a lot to us, and we will be sure to share your feedback with our team. It serves as motivation for us to continue delivering outstanding service to all of our guests.We truly appreciate your patronage and look forward to welcoming you back for another enjoyable stay in the future. If there is anything else we can do to make your next visit even more memorable, please do not hesitate to let us know.Warm regards,Sara DrammehGuest Relations Associate

Hello Heather,Thank you for taking the time to share your feedback with us following your recent stay at our hotel. We appreciate your honest review and are sorry to hear that your experience did not meet your expectations.Your satisfaction is very important to us, and we take your feedback seriously. We would like to learn more about the specific issues you encountered during your stay so that we can address them promptly and make improvements where needed.Please feel free to reach out to us directly at (895) 363-6002 to discuss your concerns further. We value your patronage and hope to have the opportunity to regain your trust and welcome you back for a more enjoyable stay in the future.Warm regards,Sara DrammehGuest Relations Associate

Hello Derek,Thank you for taking the time to share your feedback regarding your recent stay at Comfort Suites Louisville East. We greatly appreciate your comments and are pleased to hear that you found our hotel to be very nice, clean, and offering affordable rates. We're also glad that you enjoyed our pool and breakfast offerings.We apologize for the inconvenience you experienced with the noise disruptions in your room. Please rest assured that we take your feedback seriously and will address the issues you mentioned with our team to ensure that necessary improvements are made to enhance our guests' comfort and overall experience.We appreciate your suggestion regarding room selection, and we will make sure to communicate this to our front desk team to better accommodate our guests' preferences in the future.Once again, thank you for choosing to stay with us. We value your patronage and hope to have the opportunity to welcome you back for a more enjoyable stay.Warm regards,Sara DrammehGuest Relations Specialist

Hello Oscar,Thank you for sending us a brief yet heart-warming review regarding your recent stay at Comfort Suites Louisville East.Your feedback is important to us and we will share it with our team as an encouragement in their quest to provide guests with exceptional service.Thank you for choosing us. We look forward to having you again soon.Warm Regards!Sara DrammehGuest Relations Specialist

Hello Hoyt,Thank you for sending us such a heartening review, I am thrilled to know that you felt at home during your stay.Thank you for choosing us. We look forward to having more beautiful memories with you.Best Regards!Sara DrammehGuest Relations Specialist

Hello Francisco,Thank you for sending us a review. We are glad our hotel was comfortable and convenient enough for your needs.Please don't hesitate to share with us any dissatisfaction you had during your stay, it will be our pleasure to address it.Regards!Sara Drammeh.Guest Relations Specialist

Dear Brian,Thank you for sending us a review regarding your stay at Comfort Suites Louisville East.As a hotel, we take pride in our excellent staff and clean, spacious rooms and I am thrilled to learn that you enjoyed your stay with us. We'll be sure to pass on your compliments to the team. It was our pleasure to have you as our guests and we hope you will come back to see us again soon.Best Regards!Sara Drammeh.Guest Relations Specialist

Hello Gregory,Thank you for sending us a 5/5 review regarding your recent stay with us. I am glad you felt right at home.It's always a pleasure to receive positive feedback from Our guests, it shows that we have achieved our aim of satisfying them.We look forward to having you again soon.Warm Regards!Sara Drammeh.Guest Relations Specialist

Hello Jessica,Thank you for sending us a review regarding your recent stay with us.On behalf of management, I am sorry we could not exceed your expectations.I could gladly appreciate however if you could tell me the dissatisfaction you encountered with us.Your feedback will greatly help us to provide exceptional service to our guests.We hope you consider staying with us again so we can have another chance to provide you with a superior experience.Regards,Sara Drammeh.

Hello,Thank you for sending us a review. It was great doing business with you.We are glad you had a great stay with us and we look forward to seeing you again soon.Best Regards!Sara Drammeh.Guest Relations Specialist

Hello,Thank you for sending us such a heartwarming review. Your review will be used as an encouragement for our staff to continue providing exceptional service to our guests.We hope to welcome you again soon.Regards!Sara Drammeh.Guest Relations Specialist

Hello Shanice,Thank you for choosing to stay with us. We value your patronage. Here at Comfort Suites Louisville East, we take pride in providing a comfortable and relaxing stay for our guests.Should you wish to talk about your dissatisfaction, please feel free and reply to this response and we will make it right.Our customer satisfaction is our top priority. Regards!Sara Drammeh.Guest Relations Specialist

Dear Kim,Thank you for your encouraging feedback. We are glad you had a great stay with us.We hope to see you again soon to provide you with a superior experience pleasant than the previous time.Regards!

Hello Jeremy, Thank you for choosing to stay with us. on behalf of the team, I sincerely apologize that our pool service didn't exceed your expectations. However, your concerns are noted and necessary measures will be taken to make sure we provide superior service to all our guests.We hope you visit us soon so that we can provide you with pleasant service.Regards.

Hello Keri,Thank you for taking the time to share your feedback about your recent 3-night stay with us. We are delighted to hear that overall, your experience was positive.We're thrilled that you enjoyed the surrounding area with its restaurants and shopping options. Your satisfaction is our goal, and we hope to welcome you back for another pleasant stay in the future.Warm regards,

Hello,Thank you for taking the time to share your feedback with us following your recent stay at Comfort Suites Louisville East. We greatly appreciate your positive review and are thrilled to hear that you had a wonderful experience with us.At Comfort Suites Louisville East, providing exceptional service and creating memorable experiences for our guests are our top priorities, and we're delighted that we succeeded in meeting your expectations. Your satisfaction is truly rewarding for our team, and your kind words serve as encouragement for us to continue delivering outstanding hospitality.If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out to us. We value your patronage and look forward to welcoming you back for another fantastic stay in the future.Warm regards,Sara DrammehGuest Relations Specialist

Hello Kaitlyn,Thank you for taking the time to provide your feedback, and we appreciate your 8/10 review. Your input is valuable to us as we continually strive to enhance our services.Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for an even better stay in the future.Best regards,

Hello,Thank you for taking the time to share your feedback with us. We appreciate your comments and are glad to hear that you found the rate satisfactory.We apologize for any inconvenience caused by the ongoing construction, and we understand the importance of completing it promptly to enhance our guests' experience.We value your continued patronage, and we look forward to the opportunity to welcome you back for an even more satisfying stay in the future.Best regards,

Dear Charles, Thank you for such a heartening review. Your feedback is important to us.We are glad you had a relaxing stay with us and we hope to see you again soon.Regards!

Hello Sandy,Thank you for bringing the parking lot size concern to our attention. We sincerely apologize for any inconvenience you experienced due to the limited parking space. Guest feedback is crucial for us to make improvements, and we appreciate you taking the time to share your observations.Your comfort and satisfaction are our top priorities, and we hope to have the opportunity to welcome you back for a more positive experience in the future.Best regards,

Hello Aaron,Thank you so much for your fantastic 10/10 review! We are thrilled to hear that you had such a positive experience during your stay with us. Your feedback is truly appreciated, and it serves as a great source of motivation for our team.Thank you once again for choosing us and for taking the time to share your positive experience! We look forward to welcoming you back for another excellent stay.Best regards,

Hello Maria,We sincerely apologize for the disappointing experience you had during your recent stay with us. Your feedback is genuinely concerning, and we deeply regret that we fell short of meeting your expectations.We value your feedback, and we hope to have the opportunity to regain your trust in the future.Sincerely,

Hello Doug,We are genuinely delighted to receive your positive feedback regarding your recent stay at our hotel! Thank you for taking the time to share your experience.We genuinely appreciate your choice to stay with us, and we look forward to welcoming you back for another wonderful stay in the future.Thank you once again for your positive comments!Warm regards,

Hello Emily,I sincerely apologize for the disappointing experience you and your niece had during your stay at our hotel, especially on such a special occasion. We deeply regret that the pool area did not meet your expectations and that the hot tub was unavailable, impacting your plans and causing disappointment for the children.Once again, we apologize for the inconvenience caused, and we hope to have the opportunity to regain your trust in the future.Sincerely,