스탠다드룸, 싱글침대 2개 (High Floor) | 고급 침구, 오리/거위털 이불, 미니바, 객실 내 금고
예약 가능 여부 확인

홀리데이 인 마닐라 갤러리아, IHG 호텔 여행 후기

4 out of 5
홀리데이 인 마닐라 갤러리아, IHG 호텔
1 Asia Development Bank Avenue, Ortigas Center, Pasig, Manila

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 911개 이용 후기 중 343개" "
평점 8 - 좋아요. 911개 이용 후기 중 368개" "
평점 6 - 괜찮아요. 911개 이용 후기 중 119개" "
평점 4 - 별로예요. 911개 이용 후기 중 51개" "
평점 2 - 너무 별로예요. 911개 이용 후기 중 30개" "

8.2/10

청결 상태

8.6/10

직원 및 서비스

8.0/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good to stay. Close to big mall. Great room and facilities.
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Jung

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Kwangwoo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함

8/10 - 좋아요

LIGHTEC

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 2박 숙박함
답변 제공: Nicco Santos 님, 2019년 12월 18일
Dear Lightec, Greetings from Holiday Inn Manila Galleria! Thank you so much for your review of our hotel. We appreciate your comments greatly. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. All the best, Nicco Santos Digital Marketing Coordinator

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
시설이 좀 오래 되어서 깔끔하지는 못 하다. 하지만 조식이 잘 나온다. 음식이 맛있고 종류도 다양하다.
2019년 4월에 3박 숙박함
답변 제공: Luisito II B - QCI Manager 님, 2019년 5월 5일
Dear Valued Guest, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Luisito II B. Quality and Continuous Improvement Manager

10/10 - 훌륭해요

Kim (Claude K) 님, South Korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I had a great time during my vacation.
The hotel staffs were very friendly. And the hotel was very clean and comfortable. Everything was satisfactory except that the location of the hotel was a bit farther than the resort. I would like to visit again next time.
2017년 8월에 7박 숙박함
답변 제공: Hotel Manager 님, 2017년 9월 8일
Dear Valued Guest, Greetings from Holiday Inn Manila Galleria! Thank you so much for your review of our hotel. We appreciate your comments greatly. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. All the best, Hotel Manager

6/10 - 괜찮아요

실제 이용하신 고객

중간
호텔은 중간 수준 주변 교통은 항상 막힘
답변 제공: Aimee 님, 2016년 8월 1일
Dear Valued Guest, Greetings from Holiday Inn Manila Galleria. Thank you for taking the time to write us your feedback. We hope you had a great stay with us and we look forward in welcoming you back on your next visit. All the best, Hotel Manager

8/10 - 좋아요

Jiyoon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

SEUNG JUN 님, Seoul, Korea

좋아요: 직원 및 서비스, 객실의 편안함
Holiday in Manila
excellent location with very kind staff but a little bit unclean
답변 제공: Aimee 님, 2015년 10월 31일
Dear Valued Guest, Greetings from Holiday Inn Manila Galleria. We appreciate that you have taken the time to share your feedback. I am happy that you liked that location of our hotel. However, I am concerned you noticed a cleanliness issue, we will actively look into it. Thank you for your valuable comments which will help us to identify areas of improvement. We look forward in welcoming you again. All the best, Executive Assistant Manager

6/10 - 괜찮아요

실제 이용하신 고객

올티가스에서는 편한 호텔
오랜된 호텔~

8/10 - 좋아요

실제 이용하신 고객

출장숙소
오래 되고 낡은 호텔이나 직원들은 친절함. 엘리베이터 공사로 오전 이용이 상당히 어려움.

8/10 - 좋아요

younghun 님, makati manila

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
갤러리아 호텔
전체적으로 좋아습니다.그러나 가격이 타호텔 시설에비해 조금 비싸다고 생각됩니다... 그리고 주위에 몰이 있어서인지 특히 오전에 다른곳으로 이동에 있어서 혼잡합니다~
답변 제공: Aimee 님, 2015년 10월 3일
Dear Valued Guest, Greetings from Holiday Inn Manila Galleria. Thank you for taking the time to share to us your experience. It was our pleasure to have you as our guest. We are delighted to hear that you were happy with the overall products and services of our hotel. We look forward in welcoming you again on your next visit. All the best, Executive Assistant Manager

10/10 - 훌륭해요

Ryu 님, R. Korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
훌륭한 서비스 및 깔끔함
이 호텔은 두번째 간 호텔이다. 가격은 조금 비싼편에 속한다. 그러나 출장등의 목적으로 편안히 쉬고 싶다면 알맞은 호텔이다. 호텔 카운터 및 청소부들이 굉장히 친절하다. 가격을 제외하곤 마닐라에 가면 다시 묵고 싶은 호텔이다.
답변 제공: Aimee 님, 2014년 11월 22일
Dear Valued Guest, Thank you for taking the time to write us your feedback. We are delighted to hear how much you have enjoyed your stay with us. It gives us great pleasure to make our guests happy and we hope to continue to provide you with the quality service you deserve. We hope to see you again soon! All the best, Executive Assistant Manager

6/10 - 괜찮아요

Nash 님, Seoul

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
리모델링이 필요한 호텔
오르티가스에 위치한 호텔입니다. 내부 시설과 가구 등은 오래된 분위기 입니다. 호텔 스파, 편의시설은 없어졌거나 미비합니다. 대신 객실은 넓고 채광도 좋습니다. 직원들도 친절합니다.

10/10 - 훌륭해요

Paulo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms and service very good
2024년 5월에 2박 숙박함

8/10 - 좋아요

casvel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

How Sing

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overall ok
2024년 5월에 1박 숙박함

8/10 - 좋아요

Radiodiscounters

좋아요: 청결 상태
Attached to a mall
2024년 5월에 2박 숙박함

6/10 - 괜찮아요

rowena

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very old, air conditioning not working properly. Very limited staff on check in area, need to wait an hour just to get checked in.
2024년 5월에 4박 숙박함

10/10 - 훌륭해요

Emma 님, Burbank

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Next to shopping area
2024년 1월에 1박 숙박함

8/10 - 좋아요

Jeremy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함

2/10 - 너무 별로예요

myla

I am truly disappointed with my stay in this hotel. I was given a room with an a/c problem and a tv that is broken! after I reported both issues shortly after checking in (talked to operator couple times and front desk ) maintenance person arrived 40mn after to check and indeed both weren't working! hour after, manager showed up started questioning me what happened with the tv?? I explained the problem numerous time that both weren't working when I turned them on when I got in the room, in fact the bellman who helped us adjusted the a/c but I was really uncomfortable so I called it in. Anyway, I felt that they were doubting me, they said tv was working with no issues (per their maintenance) after last guest, ofcourse it sounded not right to me, instead of a relaxing stay this turned out to be NIGHTMARE! being questioned many times for something I have nothing to do with is so wrong and annoying, IF THE MAINTENANCE WOULD HAVE CAME RIGHT AWAY AFTER I REPORTED ISSUES I WILL NEVER BE IN THIS STRESSFUL ANNOYING SITUATION I would never be questioned over and over and will never felt offended, unwelcome/avoided and was transferred to another hotel instead which was okay but still....I understand they are "investigating" but it sounded somewhat like I was the one to blame when they said that theres no reported issues before I checked in! They should never say such thing until "investigation" is over and finalized?? therefore guest will never feel like a suspect!
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Reuben Gershom Jr 님, MARKHAM

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Indoor access to mall...so convenient especially during super hot summer ☀️
2024년 4월에 3박 숙박함

2/10 - 너무 별로예요

myla

I am truly disappointed with my stay in this hotel. I was given a room with an a/c problem and a tv that is broken! after I reported both issues shortly after checking in (talked to operator couple times and front desk ) maintenance person arrived 40mn after to check and indeed both weren't working! hour after, manager showed up started questioning me what happened with the tv?? I explained the problem numerous time that both weren't working when I turned them on when I got in the room, in fact the bellman who helped us adjusted the a/c but I was really uncomfortable so I called it in. Anyway, I felt that they were doubting me, they said tv was working with no issues (per their maintenance) after last guest, ofcourse it sounded not right to me, instead of a relaxing stay this turned out to be NIGHTMARE! being questioned many times for something I have nothing to do with is so wrong and annoying, IF THE MAINTENANCE WOULD HAVE CAME RIGHT AWAY AFTER I REPORTED ISSUES I WILL NEVER BE IN THIS STRESSFUL ANNOYING SITUATION I would never be questioned over and over and will never felt offended, unwelcome/avoided and was transferred to another hotel instead which was okay but still....I understand they are "investigating" but it sounded somewhat like I was the one to blame when they said that theres no reported issues before I checked in! They should never say such thing until "investigation" is over and finalized?? therefore guest will never feel like a suspect!
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Lucy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Seamless checking in and out. Clean rooms and beddings. Mall is linked to the hotel, which is its main attraction. For improvement, the Lobby can add more feature because at the moment it is bare. It just doesn't do justice to what's inside. Although quilt cover is clean, I can tell that the inside layer is old and grey, and balling in some areas (shine it through the light). This is case in some hotels, big names too. Staff needs to be trained to tell if pillows or quilts need to be replaced. I definitely will stay again.
2024년 4월에 7박 숙박함

4/10 - 별로예요

mylene

별로예요: 숙박 시설 상태 및 시설
I wish to remember not to stay in holiday Inn Galleria anymore everytime i visit Philippines
2024년 4월에 2박 숙박함

4/10 - 별로예요

mylene

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Connected to the mall, i dont have to be stuck in traffic if need to shop and eat
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Wilson

출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Old hotel trying hard to look new. Room aircon was not working properly, called twice and nobody came. Room has an old carpet smell. Avoid staying here.
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

jeong

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel staffs are very kind and very clean place. It was very convenience walkable shopping area
2024년 4월에 3박 숙박함

8/10 - 좋아요

Robert

좋아요: 청결 상태, 숙박 시설 상태 및 시설
The only problem this visit was getting house keeping and room service….After many telephone requests….no responses. Had to go down halls and find the carts for items….Also aircon in one room not working ….Next day and multiple complaints new room assigned. But the manager did not charge and all staff encountered were very kind and professional. Have stayed multiple times for the past 4 years and highly recommend this resort….No place is perfect but they really try.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

MOHIT

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Sally 님, Cottonwood

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I do not know if I could say enough good things about this place. It was immaculate, quiet, the staff was attentive to every need, room service and laundry were great. Easy access to the mall, lots of place to eat, taxi out front, help with GRAB. I would come back here any time. It was pleasant from the check in to leaving...and the front desk knew my name after 1 time down!
2024년 4월에 8박 숙박함

10/10 - 훌륭해요

Eddie

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
good place for business meetings
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Jürgen 님, Nürnberg

좋아요: 청결 상태, 직원 및 서비스
Tolle Unterkunft im Geschäftsviertel Ortigas. Guter Lage - alles schnell erreichbar. Bushaltestelle direkt vor dem Msll „The Robindons“ Das Frühstücksbuffet lässt krine Wünsche offen. Der Poolberich ist sehr schön und nicht zu überlsufen, mristend nur ein pasr Gäste am Pool. Die Bar kann vom Crown Plazza mit benutzt werden - auch schönes Ambiente und nettes Personal. Insgesamt ein schöner Aufenthalt von 12 Tagen. Bei inserem nächsten Besuch steigen wir wieder im Holiday Inn Galeria sb.
2024년 3월에 12박 숙박함

10/10 - 훌륭해요

Beverly

연인과의 여행
좋아요: 편의 시설/서비스
Staff were all great and the location is perfect for us.
2024년 3월에 3박 숙박함

8/10 - 좋아요

Omer

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All of the hotel staffs are very courteous! Breakfast were great! The room is so so but can manage Getting into the parking garage is the worst! Traffic is horrible! But highly recommend the hotel!
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Bryan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent employees and customers service

10/10 - 훌륭해요

myla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

4/10 - 별로예요

Joanne

Lobby smell bad. Elevator wait longer and the room is not so clean specially the mirrors. Towels are not enough and no wash cloth
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Guillerma Martin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff very pleasant and helpful. Lobby and room has some kind of odorous smell. Toilet and sink clogged after first use. Four people checked in one room but there’s only two towels and washcloths. Breakfast food is excellent! Staff very excellent!
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Teddy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful rooms with comfortable beds. The staff is so nice and helpful and they upgraded me to a suite when they had the availability. Bar one on the third floor has really great wine and the staff there is also amazing. Direct access to the mall that has every type of service you could need at much lower prices than the US. I would definitely stay here again
2024년 2월에 1박 숙박함

8/10 - 좋아요

Josephine

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The location is so convenient. A walkway to Robinson Galleria and SM Mega Mall few minutes walk. The staff are courteous and helpful.
2024년 2월에 3박 숙박함

6/10 - 괜찮아요

Romeo

2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Emily

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
20240219 Holiday Inn Stay
Staying in Holiday Inn is very cost and time efficient for us since everything you need is accessible.
2024년 2월에 1박 숙박함

8/10 - 좋아요

Clifford

가족 여행
Connected to the mall. Very convenient.
2024년 2월에 3박 숙박함

6/10 - 괜찮아요

Ana

가족 여행
좋아요: 직원 및 서비스
별로예요: 객실의 편안함
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Amrette

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff
2024년 2월에 4박 숙박함

8/10 - 좋아요

Ron

연인과의 여행
좋아요: 편의 시설/서비스
The property was a typical Holiday Inn. A good stay with many amenities. Breakfast Buffet was outstanding. Request from the front desk were nevertheless prompt. My partner and I stayed in a 2-room suite. I had an issue with the manager who was going to charge me extra when my daughter and niece came to visit for 2 nights. She ended up not charging me but only after a raised a fuss. My stay was for one week. I stay at a Holiday Inn every year when I’m in Manila and had never had this problem.
2024년 2월에 6박 숙박함

10/10 - 훌륭해요

eileen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The night staff very accommodating even it was a last minute reservation and given an upgrade due to booked bigger bed not available. Very happy with the room
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Ali

좋아요: 청결 상태, 숙박 시설 상태 및 시설
The property was clean, nice, dining and shopping was not a problem very convenient and accessible to all we needed. I will be booking here again whenever we will be in vacation.
2023년 12월에 1박 숙박함