This is our third visit to Saletoga, and we were in the same Villa we had been in the past, which is now looking and feeling tired. Beds were uncomfortable, and small repair jobs needed to be completed, broken fan face (still operational) broken soap shelf detail (still usable). Small detail, toilet roll not replaced on arrival. However clean towels, bedding and room, with air con and small fridge which is always welcome.
Unfortunately there was a staff member Sanjay who did not give us the same service he was giving other white guests, which was disappointing. However at the Spa Sailau always gives a fantastic deep tissue massage - highly recommend. We stayed an additional night and were moved to an available Villa by the kids playground. A lovely space, which we enjoyed better. Saletoga has a special place in our hearts, the grounds and gardens are beautiful, with water refill stations, and the breakfast buffet delicious!