Thank you so much for your rating and for joining us recently at Hawthorn Suites McAllen. I appreciate your comments and hope to welcome you back to visit us again soon!

Thank you for taking the time to share your experience with us. I apologize for the lack of customer service in the housekeeping department that you received during your stay and I can reassure you that your comments will be share and review with our housekeeping staff. We hope you will consider staying with us in the future.

Our entire staff at Hawthorn Suites McAllen loves receiving ratings like yours! So glad you had a fantastic time and we look forward to your next visit!

Muchas gracias por hospedarse con nosotros , esperamos contar con su presencia en nuestras instalaciones muy pronto! Saludos cordiales!

Muchas gracias por proporcionarnos sus comentarios respecto a su estancia en nuestro hotel, sus recomendaciones son muy importantes para nosotros y las tomaremos en cuenta para mejorar el servicio de nuestro hotel. Muchas gracias!

Thank you for staying with us and for taking the time to rate your stay, we hope to have the opportunity to host your stay again, soon. Have a great day!

Muchas gracias por hospedarse con nosotros y por tomarse el tiempo de proporcionarnos sus comentarios y sugerencias, si tenemos aromatizantes en los pasillos, pero vamos a revisar nuevamente que todos esten funcionando como debe de ser y en los horarios correspondientes para mejorar la experiencia de nuestros huespedes. Muchas gracias, saludos cordiales.

Primero que nada muchas gracias por hospedarse con nosotros y tomarse el tiempo de proporcionarnos sus comentarios. Una disculpa porque el servicio que recibio departe de nuestro personal no fue el que esperaba, uno de los factores que mas nos caracteriza es el excelente servico al cliente que brincamos a todos nuestros huespedes, vamos a revisar que sucedio, para trabajar en ello y que no se vuelva a repetir. Esperamos contar coon su presencia nuemavente para brindarle el servicio que nos caracteriza. Muchas gracias por sus coemntarios. Saludos cordiales!

Thank you for choosing our hotel during your last visit to McAllen. We also greatly appreciate that you took the time to give us your feedback by returning our guest satisfaction survey. In daily meetings, department managers and I review responses like yours aiming to improve the issues and experiences that our guests encounter. I want to personally apologize for the issue you experienced during your stay. We want all of our guests to enjoy themselves while they are here with us. I will look forward to sharing your concern with our department managers and the entire team. I hope to have another opportunity to serve you. Thank you again for your feedback.

THank you for staying with us and for the five-star rating!

Thank you for staying with us! We look forward to welcoming you again on your next visit

Graciela muchas gracias por sus comentarios respecto a su estancia en nuestro hotel, nos encanta saber que tuvo una excelente experiencia en Hawthorn Suites y esperamos constar con su presencia de nuevo muy pronto.

Thank you for staying with us! We look forward to welcoming you again on your next visit! Have a great day!

Thank you very much for staying with us and for taking the time to provide us your feedback, we hope to have the opportunity to host your stay again very soon. Have an amazing day!

Thank you for staying with us and for your feedback, we always read comments from our guests to improve our daily service and to make your stay according your expectations. My apologies because your stay was not according to your expectations, we are always working to improve our service. Thank you!

Muchas gracias por hospedarse con nosotros y sobre todo por tomarse el tiempo de dejarnos sus comentarios, nos encanta saber que su estancia estuvo excelente y que disfrutaron de nuestras instalaciones. Esperamos contar con su presencia nuevamente, muy pronto. Gracias por formar parte de la familia de Wyndham.

Hola Oscar, muchas gracias por hospedarse con nosotros, me encantaria tener un poco mas de informacion sobre el error que hubo con su reservacion; detectar el error y evitar que suceda de nuevor, nuestra meta principal es la satisfaccion de nuestros clientes, le ofrezco una disculpa ya que su estancia no estuvo excelente y de acuerdo a sus expectativas. En nombre de todo el equipo de trabajo del hotel esperamos tener la oportunidad de ofrecerle nuestro servicio en el futuro. Saludos cordiales!

Valeria thank you for staying with us. We are looking forward to welcoming you back soon! Have a great day!

Bertha, it is amazing to read your feedback, we are very happy you were able to enjoy your room, we hope to host your next stay in McAllen very soon, have a great day!

Jose thank you so much for staying with us and for the amazing rating. We look forward to host your next stay in McAllen. Have a great day!

Thank you very much Maria Isabel for taking the time to provide us your feedback, we are happy your stay was excellent, we hope to host your stay again very soon. Have a great day

Thank you very much for brining this issues to our attention, I apologize for the inconveniences this caused during your stay, we hope to have a second chance to host your stay without issues. Thank you very much for your feedback. Have a great day!

Raul Erick muchas gracias por hospedarse con nosotros y sobre todo por tomarse el tiempo de dejarnos sus comentarios respecto a su estancia. Nos encanta saber que todo estuvo excelente. Esperamos nos visite nuevamente muy pronto. Saludos cordiales!

Francisco, muchas gracias por sus comentarios, nos encanta saber que su estancia fue placentera y sobre todo la habitacion perfecta de acuerdo a sus necesidades. Esperamos contar nuevamente con su presencia muy pronto. Saludos cordiales.

Gerardo muchas gracias por hospedarse con nosotros, nos encanta saber que su habitacion y estancia estuvieron excelentes. Esperamos recibirlos de nuevo muy pronto. Buen dia!

Graciela thank you very much for staying with us, we look forward to host your next stay, have an amazing day!

Thank you very much for your feedback, your comments help us to improve our daily service. Maintenance will be working in the rooms to fix damages. We hope to have the opportunity to host your next trip to McAllen. Have a great day!

Nora! Muchas gracias por hospedarse con nosotros, esperamos que vuelva muy pronto a nuestro hotel, que tenga un excelente dia! Saludos cordiales!

Thank you for staying with us, we look forward to the opportunity to host you and provide a great experience.

Thank you so much for staying with us and for taking the time to rate your stay in our hotel. It was a pleasure to host you and we hope to see you back soon at the Hawthorn Suites McAllen!

Thank you so much for staying with us and for taking the time to provide us your feedback! We we'll be waiting for your next reservation in the near future. Have an amazing day!

Derrick thank you so much for staying with us! We are very happy you were able to enjoy your stay in our hotel and we look forward to hosting your stay again very soon!

Everardo, thank you so much for staying with us! We are very happy you enjoyed our spacious and comfortable suites and we hope to have the opportunity to host your stay again in the near future. Thank you for being part of the Wyndham family.Have a great day!

Hi Gabriel thank you for staying with us! Please feel free to let us know how to make your stay better, the staff of the hotel works very hard to improve our service and find opportunity areas. We hope to have another opportunity to host your stay in McAllen, TX. Thank you!

Thank you so much for staying with us and for taking the time to rating us! We look forward for your next reservation.

Hola Beatriz, primero que nada muchas gracias por hospedarse con nosotros, lamentamos que haya tenido dificultades con la cama y que no haya sido adecuada para sus necesidades. Le ofrecemos una disculpa de nuestra parte, gracias por sus comentarios que nos permiten detectar areas de oportunidad y mejorar. Gracias!

Hi Mr. Omar, thank you so much for staying with us, we are very happy you found our hotel beautiful, clean and perfect for your. My most sincere apologies with the service you received in the morning check-out please rest assured this situation will not happen again and thank you so much for brining this to our attention.

Thank you so much for staying with us! We look forward for your next reservation, have a great day!

Ricardo muchas gracias por proporcionarnos sus comentarios respecto a su estancia en nuestro hotel. Nos encanta saber que todo el servicio y las instalaciones fueron de su agrado, el personal del hotel trabaja diariamente para que ustedes obtengan el mejor servicio y atención. Gracias por hospedarse con nosotros. Esperamos contar con su presencia nuevamente muy pronto.

Muchas gracias por proporcionarnos sus comentarios respecto a su última visita en nuestro hotel. Esperamos contar con su presencia nuevamente muy pronto. Saludos cordiales!

Thank you so much for staying with us! We look forward to host you again!

Muchas gracias por hospedarse con nosotros, una disculpa respecto a la TV y la presión del agua, gracias a su reporte nuestro personal de mantenimiento pudo hacer las reparaciones necesarias. Esperamos contar con su presencia nuevamente pronto. Muchas gracias por sus comentarios que nos ayudan a mejor cada día.

Thank you so much for staying with us, we look forward for your next reservation. Have a great day!

Jose Flavio thank you so much for staying with us. We look forward for your next reservation. Have a great day!

Thank you so much for staying with us and for taking the time to provide us your feedback, I apologize for the inconvenience you experienced in your room please rest assured we are already working on the room you stayed to fix the problem. I hope we can have another chance to provide you our excellent service.