This hotel has a lot of things going for it amongst them location and grounds and overall friendly staff. But there are some things that stood out as big negatives during my stay. The room cleaning service is way below par - they do not know how to clean a room. The soap was not replaced in my shower for 4 out of 5 days I basically run out of soap. I got a nespresso machine of course I would need to remind them to bring extra pods when I run out. The telephone from the room is not working I had to call with my cell. The breakfast menu is ok but nothing to remember. Finally one day I had to ask 4 yes 4 times the front desk to send someone to make up my room. It was not made until 5.30 pm. The prior day it was finally ready by 4 pm. Is this worth several hundred usd per night? I do not think so.