외관

스토니 크리크 호텔 쿼드 시티즈 - 몰린 여행 후기

2.5 out of 5

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1004개 이용 후기 중 561개" "
평점 8 - 좋아요. 1004개 이용 후기 중 203개" "
평점 6 - 괜찮아요. 1004개 이용 후기 중 96개" "
평점 4 - 별로예요. 1004개 이용 후기 중 76개" "
평점 2 - 너무 별로예요. 1004개 이용 후기 중 68개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Kelley 님, Baxter

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is our favorite hotel to stay at in this area!
2024년 5월에 1박 숙박함
답변 제공: Abby 님, 2024년 5월 29일
Thank you for taking the time to share your positive review, Kelley! We hope to welcome you back again soon.

10/10 - 훌륭해요

Lacy

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was amazing and the whole vibe of the hotel was great
2024년 5월에 2박 숙박함
답변 제공: Abby 님, 2024년 5월 28일
We appreciate you taking the time to leave us a great review, Lacy! We hope to welcome you back again soon.

10/10 - 훌륭해요

Christina

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is always pleasant and was accommodating to my needs. I appreciated it.
2024년 5월에 1박 숙박함
답변 제공: Abby 님, 2024년 5월 28일
We appreciate your positive feedback, Christina! We hope to welcome you back again soon.

8/10 - 좋아요

Susan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is a very nice hotel. We loved the big covered porch to sit out on. The room was clean and big. The only reason I did not give this hotel an excellent rating is because the pool area and the pool needed cleaned. The jacuzzi was not hot and also needed cleaned. There was cool water coming out of the jacuzzi jets. The breakfast was very good there were many options to choose from. We also liked that there was coffee 24/7. The staff were very friendly and accommodating.
2024년 5월에 2박 숙박함
답변 제공: Abby 님, 2024년 5월 27일
Thank you for taking the time to share your experience, Susan! We hope to welcome you back and exceed your expectations.

10/10 - 훌륭해요

Rikki

아이를 동반한 가족 여행, 가족 여행
Very nice
2024년 5월에 1박 숙박함
답변 제공: Abby 님, 2024년 5월 27일
Thank you for your glowing rating, Rikki! We are so happy to hear that you enjoyed your stay and look forward to welcoming you back again.

10/10 - 훌륭해요

Perla

단체 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2024년 4월에 1박 숙박함
답변 제공: Abby 님, 2024년 5월 27일
Thank you for taking the time to leave us an excellent rating, Perla! We are happy to hear that you enjoyed your stay and look forward to welcoming you back again soon.

10/10 - 훌륭해요

Wendy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pool was super busy but not hotel fault. Cozy hotel
2024년 5월에 2박 숙박함
답변 제공: Abby 님, 2024년 5월 27일
Thank you for taking the time to leave us a great review, Wendy! We are happy to hear you enjoyed our hotel and hope to welcome you back again soon.

8/10 - 좋아요

Tristan 님, Topeka

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall really good. Good breakfast. Reasonable price. Not sure if there are quiet hours but there were kids running rampant until about midnight. Not sure you can knock the hotel for terrible guests. But overall nice and good location.
2024년 5월에 1박 숙박함
답변 제공: Abby 님, 2024년 5월 27일
Thank you for taking the time to share your experience and understanding, Tristan. We hope to continue making the necessary improvements and exceed your expectations during your next visit.

6/10 - 괜찮아요

Karen

좋아요: 청결 상태
The stay was average
2024년 5월에 1박 숙박함
답변 제공: Abby 님, 2024년 5월 27일
We appreciate your feedback, Karen. We hope to welcome you back again soon and exceed your expectations!

2/10 - 너무 별로예요

Andre T

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Kids running through the halls and the parents didn't attempt to stop them.
2024년 5월에 2박 숙박함
답변 제공: Abby 님, 2024년 5월 27일
We are sorry to hear about your poor experience, Andre. We hope to welcome you back and exceed your expectations.

6/10 - 괜찮아요

Michele

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great looking hotel but poorly managed. Beautiful place that is going to be gross if someone doesn't start maintaining it. The jacuzzi water was lukewarm, it had a weird smell, and it had sand in the water. I've stayed there twice and both times, it's over booked and there's kids running around everywhere. Breakfast was out of everything and when I asked for bread, the employee was rude and said she's trying and she'll get to it when she can. Not prepared at all. When we checked in, the employee was rude and complained how about how much he hated expedia because of the VIP program. The bartender was also rude and uninterested in serving us. He was too busy chatting with the people at the bar. He seemed annoyed to help us. The chairs in the commons areas are hard and the cushion is gone so very uncomfortable. The water had fake lemons in it so that was weird, too.
2024년 5월에 1박 숙박함
답변 제공: Abby 님, 2024년 5월 24일
Thank you for taking the time to outline your concerns, Michele. The comfort and satisfaction of our guests is our number one priority, and we assure that we will look into these issues to resolve them promptly. We hope to welcome you back again soon and exceed your expectations!

10/10 - 훌륭해요

Cheyenne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Abby 님, 2024년 5월 24일
Thank you for taking the time to leave us a glowing review, Cheyenne! We are happy to hear that you enjoyed your stay with us and look forward to welcoming you back again soon.

6/10 - 괜찮아요

Dean

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2024년 5월에 1박 숙박함
답변 제공: Abby 님, 2024년 5월 24일
We are sorry to hear that your experience fell short, Dean. We hope to welcome you back again and exceed your expectations!

10/10 - 훌륭해요

Beth

가족 여행
좋아요: 편의 시설/서비스
Helpfullness of the staff, excellent service at checkin
2024년 5월에 1박 숙박함
답변 제공: Abby 님, 2024년 5월 21일
We're thrilled to hear that our staff was helpful and provided excellent service during your check-in. Thank you for acknowledging their efforts!

10/10 - 훌륭해요

Robin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful facilities. Location is convenient and within walking distance of the river, restaurants and attractions. Reserved a king bed and got 2 doubles, but was comfortable and worked for us. 3 people called off work that morning so no hot breakfast options, staff was trying his best to accommodate everyone.
2024년 5월에 1박 숙박함
답변 제공: Abby 님, 2024년 5월 21일
Thank you for sharing your experience! We're glad you found our facilities beautiful and enjoyed our convenient location. Apologies for the mix-up with your room, but we're pleased to hear it still worked out for you. We appreciate your understanding regarding the breakfast situation and the efforts of our staff to make the best of it.

10/10 - 훌륭해요

Joyce

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Abby 님, 2024년 5월 23일
Thank you for taking the time to leave us a glowing rating, Joyce! We are happy to hear you enjoyed your stay and look forward to welcoming you back again soon.

4/10 - 별로예요

James

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
Close to the Mark.
2024년 5월에 1박 숙박함
답변 제공: Abby 님, 2024년 5월 21일
Thank you for your feedback. We'll strive to improve and meet your expectations next time.

10/10 - 훌륭해요

Stefani

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
For the price 5 stars!
2024년 5월에 1박 숙박함
답변 제공: Abby 님, 2024년 5월 19일
Thank you for taking the time to leave us a glowing review, Stefani! We are happy to hear your enjoyed your stay and look forward to welcoming you back again soon.

10/10 - 훌륭해요

Reginaldo

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Definitely recommend
2024년 5월에 1박 숙박함
답변 제공: Abby 님, 2024년 5월 19일
Thank you for taking the time to leave us a glowing review, Reginaldo! We are happy to hear you enjoyed your stay and look forward to welcoming you back again soon.

8/10 - 좋아요

Kristen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
It was a nice area, convenient to get to places and nice property. Thermostat in room didn’t work.
2024년 5월에 1박 숙박함
답변 제공: Abby 님, 2024년 5월 17일
Thank you for taking the time to leave us a review and share your concerns with the thermostat. We hope to welcome you back again soon and exceed your expectations!

10/10 - 훌륭해요

Ryan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, wonderful staff
2024년 3월에 1박 숙박함
답변 제공: Abby 님, 2024년 5월 17일
Thank you for your wonderful review, Ryan! We are happy to hear you enjoyed your stay with us and look forward to welcoming you back again soon.

10/10 - 훌륭해요

Mary L

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a busy hotel the night we stayed but our room on the 4th floor was clean, quiet & comfortable. The location was great, right on the riverwalk, near the convention center & amongst a number of large hotels. After a full day of driving, we enjoyed a stroll, a drink & dinner nearby. The hotel also provides breakfast that is better than most. Lovely. I would gladly stay here again.
2024년 5월에 1박 숙박함
답변 제공: Abby 님, 2024년 5월 16일
Thank you for sharing your great experience, Mary! We are so glad you enjoyed your stay with us and look forward to welcoming you back again soon.

10/10 - 훌륭해요

Pamela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pet friendly, security.
2024년 5월에 1박 숙박함
답변 제공: Abby 님, 2024년 5월 15일
Thank you for taking the time to leave us a glowing rating, Pamela! We are excited to hear you enjoyed your stay with us and look forward to welcoming you back again soon.

10/10 - 훌륭해요

Jean

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice property, in a great location and it was clean, with a great staff!
2024년 5월에 1박 숙박함
답변 제공: Abby 님, 2024년 5월 13일
Thank you for your glowing review, Jean! We are happy to hear that you enjoyed your stay with us and look forward to seeing you again soon.

10/10 - 훌륭해요

Carol

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Have stayed at this property many times & always have a great experience here. Excellent place to stay!!
2024년 5월에 1박 숙박함
답변 제공: Abby 님, 2024년 5월 11일
Thank you for your glowing review, Carol! We appreciate your time and hope to welcome you back again soon.

8/10 - 좋아요

Jessica

2024년 4월에 2박 숙박함
답변 제공: Abby 님, 2024년 5월 11일
Thank you for your glowing review, Jessica! We hope to welcome you back again soon.

10/10 - 훌륭해요

Amanda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and comfortable
2024년 5월에 1박 숙박함
답변 제공: Abby 님, 2024년 5월 6일
Thank you for your review, Amanda! We are so happy to hear you enjoyed your stay with us and look forward to welcoming you back again soon.

10/10 - 훌륭해요

Rebecca

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
None
2024년 5월에 1박 숙박함
답변 제공: Abby 님, 2024년 5월 6일
Thank you for taking the time to leave us a great rating, Rebecca! We are happy to hear that you enjoyed your stay with us and look forward to welcoming you back again soon.

8/10 - 좋아요

Carla

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Attractive hotel; toilets and vanity too low.
2024년 5월에 1박 숙박함
답변 제공: Abby 님, 2024년 5월 5일
Thank you for taking the time to provide us your feedback, Carla. We hope to welcome you back again soon and exceed your expectations.

10/10 - 훌륭해요

Leisa

가족 여행
We loved this hotel!
2024년 5월에 2박 숙박함
답변 제공: Abby 님, 2024년 5월 4일
Thank you for taking the time to leave us a great review, Leisa! We are happy to hear you enjoyed your stay and look forward to welcoming you back again soon

6/10 - 괜찮아요

Amy

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Abby 님, 2024년 5월 5일
We are sorry to hear about your poor experience, Amy. Please do not hesitate to reach out to a member of our staff to further discuss your stay. We hope you decide to give us another chance in the future!

4/10 - 별로예요

Kurt

아이를 동반한 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The pool area was filthy
2024년 4월에 1박 숙박함
답변 제공: Abby 님, 2024년 5월 3일
We are very sorry for your poor experience, Kurt, and will promptly tend to the issues you shared in your review. We hope to welcome you back again soon and exceed your expectations!

10/10 - 훌륭해요

jonathan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was good
2024년 4월에 1박 숙박함
답변 제공: Abby 님, 2024년 5월 1일
Thank you for taking the time to leave us a perfect rating, Jonathan. We are so happy you enjoyed your stay and look forward to welcoming you back again soon!

8/10 - 좋아요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Liked the overall rustic atmosphere. Room was very nice size. Staff was friendly and helpful. We had a nice stay considering that the hotel was fully booked.
2024년 4월에 2박 숙박함
답변 제공: Abby 님, 2024년 4월 29일
Thank you for taking the time to share your feedback, Michael! We are happy to hear that you enjoyed your stay and look forward to welcoming you back again soon.

10/10 - 훌륭해요

Otis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was cool!!
2024년 4월에 2박 숙박함
답변 제공: Abby 님, 2024년 4월 25일
We're absolutely thrilled to hear that you had such a fantastic experience with us. It's always wonderful to know that our efforts to provide top-notch service are appreciated by our guests. Your feedback means the world to us, and we can't wait to have the pleasure of welcoming you back for another amazing stay!

2/10 - 너무 별로예요

Tracy

아이를 동반한 가족 여행
별로예요: 청결 상태
I couldn’t check into the hotel until after 3 o’clock and then check out was by 11 so I didn’t get 24 hours in this hotel that I paid $250 a night for I was right outside the pool with children and had a bunch of grown men waving at my daughters through the windows and then The noise in the room was absolutely ridiculous. We were outside the pool so everybody was there till midnight and then after that, they were running around the halls throwing balls on the walls smoke alarm went off at 11:30.so now everybody in my room is awake then you could hear someone vacuuming at 3 AM. This was the most horrible experience I’ve ever had in a hotel in my life for $250. I think I need a refund.
2024년 4월에 1박 숙박함
답변 제공: Abby 님, 2024년 4월 25일
I'm truly sorry to hear about your disappointing experience at our hotel. It's disheartening to learn that your stay did not meet your expectations, especially regarding noise disturbances and inappropriate behavior near the pool area.We take guest feedback very seriously, and I assure you that your concerns will be addressed with our management team immediately. Your comfort and satisfaction are our top priorities, and we deeply regret any inconvenience caused during your stay.Please accept our sincerest apologies, and we would like to extend an invitation to reach out to our customer service team directly to discuss your concerns further and explore possible solutions, including a refund for the inconvenience you experienced. Your feedback is invaluable to us as we strive to improve our services and ensure that all our guests have a pleasant stay.Thank you for bringing these issues to our attention, and we hope to have the opportunity to regain your trust and welcome you back for a much-improved experience in the future.

6/10 - 괜찮아요

Carolyn 님, Moline

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
They were really busy, which is a good thing. Unfortunately, that meant when my room was not necessarily up to their standards (damaged locks, fire alarm issues, etc), there were no other options. The staff was very friendly and helpful as much as they were able to be and discounted the room for the trouble. Lots of children making noise late into evening so it’s definitely a family-friendly hotel :-)
2024년 4월에 1박 숙박함
답변 제공: Abby 님, 2024년 4월 22일
Thank you for taking the time to share your feedback, Carolyn. We are terribly sorry for the issues you encountered during your stay and hope to welcome back again soon to exceed your expectations!

10/10 - 훌륭해요

Alicia

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Abby 님, 2024년 5월 11일
Thank you for your glowing review, Alicia! We hope to welcome you back again soon.

2/10 - 너무 별로예요

Brent

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff failed to address an issue with some very loud guests and their extended friends who were either staying in other rooms or exciting and re-entering the room adjacent to ours on the 3rd floor constantly between 10pm and 3.50am. The 'Moose Room.'. These guests went outside at around 3am and had a very loud argument that I am certain other guests were woken up by.
2024년 4월에 1박 숙박함
답변 제공: Abby 님, 2024년 4월 22일
We are very sorry for your poor experience, Brent. We strive to present each guest with a comfortable, relaxing stay, and it is clear that we fell short in this case. As we continue making improvements to our hotel, we hope you will give us another chance to exceed your expectations.

10/10 - 훌륭해요

Amy

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome!
2024년 4월에 1박 숙박함
답변 제공: Abby 님, 2024년 4월 22일
Thank you for taking the time to leave us a perfect rating, Amy! We hope to welcome you back again soon.

10/10 - 훌륭해요

marilyn 님, Marion

2024년 4월에 1박 숙박함
답변 제공: Abby 님, 2024년 5월 11일
Thank you for taking the time to leave us a great review, Marilyn! We hope to welcome you back again soon.

10/10 - 훌륭해요

Dan

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was nice and clean. Staff were very friendly. Nice walk to Vibrant Arena.
2024년 4월에 1박 숙박함
답변 제공: Abby 님, 2024년 4월 17일
Thank you for taking the time to leave us a great review, Dan! We are happy to hear you enjoyed your stay and look forward to welcoming you back again soon.

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스
Great location for event at the arena. Would recommend.
2024년 4월에 1박 숙박함
답변 제공: Abby 님, 2024년 4월 17일
Thank you for taking the time to leave us a great review, James! We are happy to hear you enjoyed your stay and look forward to welcoming you back again soon.

10/10 - 훌륭해요

Trudy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We attended a concert at Vibrant arena, so we loved the proximity to that venue.
2024년 4월에 1박 숙박함
답변 제공: Abby 님, 2024년 4월 17일
Thank you for taking the time to leave us a review, Trudy! We are happy to hear you enjoyed your stay and look forward to welcoming you back again soon.

10/10 - 훌륭해요

Donna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location - easy walk to arena
2024년 4월에 2박 숙박함
답변 제공: Abby 님, 2024년 4월 15일
Thank you for taking the time to leave us a great review, Donna! We are happy to hear that you enjoyed your stay and look forward to welcoming you back again soon.

10/10 - 훌륭해요

ERNIE

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fantastic place would love to stay again!
2024년 4월에 1박 숙박함
답변 제공: Abby 님, 2024년 4월 15일
Thank you for taking the time to leave us a great review, Ernie! We are so happy to hear you enjoyed your stay and look forward to welcoming you back again soon.

8/10 - 좋아요

Sulejman

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Abby 님, 2024년 4월 17일
Thank you for taking the time to leave us a rating, Sulejman. We are happy to hear you enjoyed your stay and hope to exceed your expectations during your next trip!

10/10 - 훌륭해요

Alan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy and convenient check in. Rooms are spacious and clean.
2024년 4월에 1박 숙박함
답변 제공: Abby 님, 2024년 4월 15일
Thank you for taking the time to leave us a great review, Alan! We are so excited to hear you enjoyed your stay and look forward to welcoming you back again soon.

2/10 - 너무 별로예요

Mary Ellen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Liked being close to venue!👍❤️
2024년 4월에 1박 숙박함
답변 제공: Abby 님, 2024년 4월 15일
We are so happy to hear that you enjoyed our close proximity to the venue, Mary. We hope to welcome you back again soon and exceed your expectations.

2/10 - 너무 별로예요

Michelle

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
I didnt like management!
2024년 4월에 1박 숙박함
답변 제공: Abby 님, 2024년 4월 15일
We are very sorry to hear about your poor experience, Michelle. Please feel free to reach out to us at the property to further discuss your stay.