회의 시설
예약 가능 여부 확인

머큐어 나디 여행 후기

3.5 out of 5
머큐어 나디
Queens Road, Martintar, Nadi

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 906개 이용 후기 중 159개" "
평점 8 - 좋아요. 906개 이용 후기 중 357개" "
평점 6 - 괜찮아요. 906개 이용 후기 중 231개" "
평점 4 - 별로예요. 906개 이용 후기 중 102개" "
평점 2 - 너무 별로예요. 906개 이용 후기 중 57개" "

7.2/10

청결 상태

7.8/10

직원 및 서비스

6.8/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

6/10 - 괜찮아요

Chang Ki

Nadi 공항근처 호텔
Motor Inn 같은 느낌이었고 시설이 오래되었음. 방은 비교적 청결하였음. 공항에서 가깝고 공항까지 셔틀운행하여 다른 지역에서 일정을 마치고 숙박하기에는 좋았음. 작은 수영장이 있으나 이용하지는 못하여 정황한 평을 하기는 어려움. 아침식사는 다른 호텔과 큰 차이는 없었음. 직원들의 서비스는 피지 다른 호텔과 큰 차이는 없었고 일부는 좋고 또 일부는 퉁명스럽기고 하였음. 숙박비가 저렴하지는 않았으나 피지 물가를 고려하면 이해할 수 있는 수준임.
2017년 12월에 1박 숙박함
Bula Vinaka Valued Guest, thank you so much for taking the time to write a review regarding your stay with us at the Mercure, Nadi. We receive some of your positive comments with gratitude and are pleased that over all our services and facilities satisfied your needs during your time with us and especially that our staff looked after your well they will be pleased to hear your remarks and we shall certainly pass them on. We do hope that you will come stay with us again in the future and from Management and all of the team "Vinaka Vakalevu!"

8/10 - 좋아요

disegno 님, Seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
무료 셔틀버스의 편리함
냉방이 시원해서 좋았고 포함된 아침식사도 나쁘지 않았습니다. 셔틀버스로 무료로 편하게 공항을 갈 수 있어서 좋았습니다.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
시원한 냉방
전반적으로 만족했으며 공항에서 가까운 위치여서 이용하기 편리했습니다. 냉방이 너무 세서 몇몇 동행자들은 너무 춥다고 느끼기도 했지만 전반적으로 괜찮았습니다.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
편안하게 쉬고 Suva와 남부 해안을 둘러 본 후 귀국했음.
맨 처음에 계약과 다른 방(욕조)가 업는 방을 주어 항의하니까 방을 바꾸어 주었음. 대체로 분위기가 좋았으며 릴ㄹ렉스에 도움이 되었음.

10/10 - 훌륭해요

Pratima Devi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The service was great. Had asked for a room move and it was done straight away. The room service was good but the condition of bathroom was not the best. The vanity top damaged and shower had mould. Also shower screen is not big enough as the water leaks through. Breakfast was great. Overall good would come back.
2024년 5월에 5박 숙박함
답변 제공: Jack 님, 2024년 5월 16일
Dear Pratima Devi,Thank you for taking the time to provide us feedback.I am truly sorry that your experience did not meet your expectations, please allow me to express my most sincere apologies.At Mercure Nadi, we strive to provide a superior stay experience for every guest, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the concerns raised and to prevent any future occurrence.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind RegardsJack WorkGeneral ManagerMercure Nadi

10/10 - 훌륭해요

Kensuke

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet, clean enough and super convenient area
2024년 5월에 2박 숙박함
답변 제공: Jack 님, 2024년 5월 7일
Dear Kensuke,Thankyou for taking the time to provide us with positive feedback.We look forward to your next stay with us.Kind RegardsJack WorkGeneral ManagerMercure Nadi

6/10 - 괜찮아요

Anil

가족 여행
There is no shuttle service between airport and hotel. Room was okay but nothing extraordinary. Dinner was hopeless quality and overpriced! Avoid eating there if you can. Okay for 1 nite stay if you're transitting Nadi.
2024년 5월에 1박 숙박함
답변 제공: Jack 님, 2024년 5월 6일
Dear Anil,Thank you for taking the time to provide us feedback. We don't provide Airport shuttle transfers, this is common knowledge and this information is available on the website. So sorry that your culinary experience was not as you had expected. This I have addressed with the hotels Executive Chef as we work on avenues to improve this aspect of our offering. We hope your next stay will be much more pleasant than the previous one.Kind Regards Jack WorkGeneral ManagerMercure Nadi

4/10 - 별로예요

Ravinesh

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Poor customer service cockroches in Bathroom On bed as well Twice our room door was left opened when I was not around. Air-conditioning not working very noisy couldn't sleep reported to manager on duty nothing was done to fix Air-conditioning. I will Not stay again or recommend anyone for this hotel.
2024년 4월에 4박 숙박함
답변 제공: Jack 님, 2024년 5월 1일
Dear Ravinesh,I am truly sorry that your experience did not meet your expectations, please allow me to express my sincere apologies.At Mercure Nadi, we strive to provide a superior stay experience for every guest, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the concerns you have raised and prevent any future occurrence.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind RegardsJack WorkGeneral ManagerMercure Nadi

6/10 - 괜찮아요

Christopher

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is ok, bute very old and just average maintained. It's ok for the price you pay. But don't expect to much.
2024년 4월에 3박 숙박함
답변 제공: Jack 님, 2024년 5월 1일
Dear Christopher,Thank you for taking the time to provide us with feedback.We hope your next stay will be more pleasant than the previous one.Kind RegardsJack WorkGeneral ManagerMercure Nadi

8/10 - 좋아요

Mohammed

좋아요: 직원 및 서비스
Overoll was good stay
2024년 4월에 4박 숙박함
답변 제공: Jack 님, 2024년 5월 1일
Dear Mohammed,Thank you for taking the time to provide us with feedback.We hope your next stay will be much more pleasant than the previous one.Kind Regards Jack WorkGeneral ManagerMercure Nadi

6/10 - 괜찮아요

Ravineshwar

2024년 4월에 4박 숙박함
답변 제공: Jack 님, 2024년 5월 20일
Dear Ravineshwar,Thank you for taking the time to provide us with feedback.We hope your next stay will be much more pleasant than the previous one.Kind Regards Jack WorkGeneral ManagerMercure Nadi

8/10 - 좋아요

Jason

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Mercure Hotel is a good place to stay with everything close by. The staff are friendly especially at breakfast, pool and tennis court is good, the only problem we had was at dinner time the bar staff couldn’t add up and always over charged us for our meals and drinks,
2024년 4월에 13박 숙박함
답변 제공: Jack 님, 2024년 4월 24일
Dear Jason,We appreciate the time you have taken to provide us with feedback.I will share your feedback with the team and I am sure your feedback will serve as an encouragement to all our staff. I have also noted your comment on being overcharged. I have addressed this with the relevant Manager and I can assure you we have addressed this with the relevant staff. Thank you for sharing your experience and we hope your next visit will be much more pleasant than the previous one.Kind Regards Jack WorkGeneral ManagerMercure Nadi

8/10 - 좋아요

Aaliya

2024년 3월에 6박 숙박함
답변 제공: Jack 님, 2024년 5월 2일
Dear Aaliya,Thankyou for taking the time to provide us with feedback.We hope your next stay will be much more pleasant that the previous one.Kind RegardsJack WorkGeneral ManagerMercure Nadi

8/10 - 좋아요

Dean

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
W
2024년 4월에 5박 숙박함
답변 제공: Jack 님, 2024년 4월 10일
Dear Dean,Thank you for taking the time to provide us with feedback.We hope our next stay will be much more pleasant than the previous one.Kind RegardsJack WorkGeneral ManagerMercure Nadi

8/10 - 좋아요

Caitlin

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The staff were so lovely and the food was delicious (both breakfast and dinner!!). My friend and I spent our 4 days there relaxing and drinking pina coladas, and taking advantage of the pool, the hammock and daybeds by the pool, and even added in a visit to their spa spa. For what we got, our spa package was so lovely - we loved the massage and facial! We had a great visit :)
2024년 4월에 3박 숙박함
답변 제공: Jack 님, 2024년 4월 8일
Dear Caitlin,Thank you for taking the time to provide us with positive feedback.We look forward to your next stay with us.Kind RegardsJack WorkGeneral ManagerMercure Nadi

8/10 - 좋아요

Natalia

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
Tile groutsare all dutry and moldy. The rooms need the renovation. They look tired and outdated.
2024년 4월에 1박 숙박함
답변 제공: Jack 님, 2024년 4월 8일
Dear Natalia,Thank you for taking the time to provide us with positive feedback.We look forward to your next stay with us.Kind RegardsJack WorkGeneral ManagerMercure Nadi

10/10 - 훌륭해요

Nikesh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 7박 숙박함
답변 제공: Jack 님, 2024년 4월 8일
Dear Nikesh, Thank you for taking the time to provide us with positive feedback.We look forward to your next stay with us.Kind RegardsJack WorkGeneral ManagerMercure Nadi

8/10 - 좋아요

Raymond

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great pool and garden area. Lot of road noise.
2024년 3월에 1박 숙박함
답변 제공: Jack 님, 2024년 4월 3일
Dear Raymond,Thank you for taking the time to provide us with favorable feedback.We hope your next stay will be much more pleasant than the previous one.Kind RegardsJack WorkGeneral ManagerMercure Nadi

6/10 - 괜찮아요

Ronald

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 3월에 7박 숙박함
답변 제공: Jack 님, 2024년 3월 21일
Dear Ronald,Thank you for taking the time to provide us with feedback.We hope your next stay will be much more pleasant than your previous one.Kind RegardsJack WorkGeneral ManagerMercure Nadi

8/10 - 좋아요

Seema 님, Plumpton

2024년 3월에 1박 숙박함
답변 제공: Jack 님, 2024년 4월 8일
Dear Seema,Thank you for taking the time to provide us with positive feedback.We look forward to your next stay with us.Kind RegardsJack WorkGeneral ManagerMercure Nadi

6/10 - 괜찮아요

Olivia

좋아요: 직원 및 서비스
2024년 3월에 3박 숙박함
답변 제공: Jack 님, 2024년 3월 18일
Dear Olivia,Thank you for taking the time to provide us with feedback.We hope your next stay with us will be much more pleasant than the previous one.Kind RegardsJack WorkGeneral ManagerMercure Nadi

8/10 - 좋아요

Desmond

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The buffet breakfast was good The other meals on the menu were not good at all.
2024년 2월에 7박 숙박함
답변 제공: Jack 님, 2024년 3월 4일
Dear Desmond,Thank you for taking the time to provide us with feedback.Please note I have addressed this matter with the Head Chef, as we are working on avenues to improving the current All Day and Dinner menus.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind RegardsJack WorkGeneral ManagerMercure Nadi

6/10 - 괜찮아요

Vaitele

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I recommend this for short stays. Its close to resturants and shops. A drive away from Wailoloa beach and airport. Room was clean and tidy. The staff and service are always good. Vinaka
2024년 2월에 2박 숙박함
답변 제공: Jack 님, 2024년 2월 26일
Dear Vaitele,Thank you for taking the time to provide us with feedback.We hope your next stay will be much more pleasant than the previous one.Kind RegardsJack WorkGeneral ManagerMercure Nadi

2/10 - 너무 별로예요

Ashton 님, Wolli Creek

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Jack 님, 2024년 2월 26일
Dear Ashton,Thank you for taking the time to tell us about your recent stay experience at Mercure Nadi. I am truly sorry that your experience did not meet your expectations, please allow me to express my sincere apologies.We appreciate you sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future.Kind RegardsJack WorkGeneral ManagerMercure Nadi

8/10 - 좋아요

Seema 님, Plumpton

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I didnt like the first room i was given. Was corner room next to stairs Smelt bad. Floors wet. Phone not working Air con noisy Rooms 126 and 127 was nice Thank you
2023년 12월에 1박 숙박함
답변 제공: Jack 님, 2024년 2월 22일
Dear Seema,Thank you for taking the time to provide us with feedback.We are addressing the concerns you have highlighted and pleased that you were satisfied with the rooms that were re-assigned to you.We hope your next stay will be much more pleasant than the previous one.Kind RegardsJack WorkGeneral ManagerMercure Nadi

8/10 - 좋아요

Maria

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not bad to stay if you’re just staying for a night between flights. The breakfast was delicious by the way
2024년 2월에 1박 숙박함
답변 제공: Jack 님, 2024년 2월 19일
Dear Maria,Thank you for taking the time to provide us with feedback.We hope your next stay will be much more pleasant than the previous one.Kind Regards Jack WorkGeneral ManagerMercure Nadi

10/10 - 훌륭해요

Taharia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything
2024년 2월에 1박 숙박함
답변 제공: Jack 님, 2024년 2월 14일
Dear Taharia,Thankyou for taking the time to provide us with feedback.We look forward to your next stay with us.Kind RegardsJack WorkGeneral ManagerMercure Nadi

8/10 - 좋아요

Kula

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast included - eliminates the stress of thinking about the first meal of the day.
2024년 2월에 1박 숙박함
답변 제공: Jack 님, 2024년 2월 14일
Dear Kula,Thank you for taking the time to provide us with positive feedback.We look forward to your next stay with us.Kind Regards Jack WorkGeneral ManagerMercure Nadi

10/10 - 훌륭해요

Prashant

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Its a decent property woth decent facilities for a comfy stay
2024년 2월에 1박 숙박함
답변 제공: Jack 님, 2024년 2월 8일
Dear Prashant,Thank you for taking the time to provide us with positive feedback.We look forward to your next stay with us.Kind RegardsJack WorkGeneral ManagerMercure Nadi

10/10 - 훌륭해요

Kyla

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Short and sweet stay.
2024년 2월에 1박 숙박함
답변 제공: Jack 님, 2024년 2월 8일
Dear Kyla,Thank you for taking the time to provide us with feedback.We looking forward to welcoming you back in the near future.Kind Regards Jack WorkGeneral ManagerMercure Nadi

6/10 - 괜찮아요

Kenichi

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Jack 님, 2024년 2월 7일
Dear Kenichi,Thankyou for taking the time to provide us with feedback.We hope your next stay will be much more pleasant than the previous one.Kind RegardsJack WorkGeneral ManagerMercure Nadi

4/10 - 별로예요

Ashwin

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overcharging for such an old property The room smelled of musky old furniture in general To towel hanger was broken and left hanging unsecured to the wall the soap dispenser was broken the patio door was a real struggle to open
2024년 1월에 1박 숙박함
답변 제공: Jack 님, 2024년 2월 7일
Dear Ashwin,Thank you for taking the time to provide with feedback.I am truly sorry that your experience did not meet your expectations, please allow me to express my most sincere apologies.At Mercure Nadi, we strive to provide a superior stay experience for all our guests , therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the concerns you have highlighted to prevent any future occurrence.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind RegardsJack WorkGeneral ManagerMercure Nadi

10/10 - 훌륭해요

Emma

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Welcoming to entering and leaving the property. Friendly staff and felt at rest. Thoroughly enjoyed the stay.
2024년 1월에 4박 숙박함
답변 제공: Jack 님, 2024년 2월 5일
Dear Emma,Thank you for taking the time to provide us with positive feedback.I will definitely share your feedback with the Team, and I know it will serve as an encouragement to all the staff,.We look to welcome you back to Mercure Nadi in the not too distant future.Kind RegardsJack WorkGeneral ManagerMercure Nadi

8/10 - 좋아요

KwangWoo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wifi is week but it is understandable because overall wifi situation is poor in Fiji. Paw paw in morning buffet was good. It is convenient to get money exchange at the reception desk.
2024년 1월에 2박 숙박함
답변 제공: Mercure Nadi Team 님, 2024년 1월 29일
Dear KwangWoo,Thankyou for taking the time to provide us with feedback.We look forward to your next stay with us.Kind RegardsMercure Nadi Team

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Thank you Double Tree!
The resort was amazing! Spacious and generous size for the villa rooms, very clean and air con on point. The service of staff was great, the food options awesome and overall facilities fantastic. Downside is the beach aside from that would recommend.
2024년 1월에 1박 숙박함
답변 제공: Jack 님, 2024년 1월 29일
Thank you we look forward to your next stay.

6/10 - 괜찮아요

René Guy

Room can be renovated a litle beat.
2024년 1월에 1박 숙박함
답변 제공: Jack 님, 2024년 1월 29일
Dear Rene Guy,Thank you for taking the time to provide us with feedback.Yes, definitely, we have plans for such projects this year.We look forward to your next stay with us.Kind RegardsJack WorkGeneral ManagerMercure Nadi

2/10 - 너무 별로예요

Huynh anh thu

2024년 1월에 3박 숙박함
답변 제공: Jack 님, 2024년 1월 29일
Dear Huynh anh thu,Thank you for taking the time to provide us with feedback.We hope you will give us another opportunity to welcome you back, in the near future.Kind RegardsJack WorkGeneral ManagerMercure NadiKind RegardsJack WorkGeneral ManagerMercure Nadi

8/10 - 좋아요

Pradeep

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel Mercure Nadi.
Friendly and helpful staff. Rooms clean, service daily. Location is good - central
2024년 1월에 3박 숙박함
답변 제공: Jack 님, 2024년 1월 29일
Dear Pradeep,Thank you for taking the time to provide us with feedback.We look forward to your next stay with us, in the not too distant future.Kind Regards Jack WorkGeneral ManagerMercure Nadi

10/10 - 훌륭해요

Kathlene

2023년 12월에 5박 숙박함
답변 제공: Jack 님, 2024년 1월 29일
Dear Kathlene,Thank you for taking the time to provide us with positive feedback.We look forward to your next stay with us.Kind RegardsJack WorkGeneral ManagerMercure Nadi

6/10 - 괜찮아요

Lee

2023년 12월에 1박 숙박함
답변 제공: Jack 님, 2024년 1월 29일
Dear Lee,Thankyou for taking the time to provide us with feedback.We look forward to your next stay with us.Kind Regards Jack WorkGeneral ManagerMercure Nadi

2/10 - 너무 별로예요

Alan

2023년 12월에 9박 숙박함
답변 제공: Nadi 님, 2024년 1월 29일
Dear Alan,Thank you for your feedback.We hope you will give us another opportunity to welcome you back in the near future.Kind RegardsJack WorkGeneral managerMercure Nadi

6/10 - 괜찮아요

Kay

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
The friendly staffs made the checkin so easy for us. My daughter enjoyed the pool a lot. The hotel was old but the location was handy to everything. Continental buffet breakfast was good, a lot of options and the omelette man did a great job! The only 2 things bothered us were the flies and the noisy aircon!
2023년 12월에 2박 숙박함
답변 제공: Jack 님, 2024년 2월 2일
Dear Kay,Thank you for taking the time to provide us with feedback.At Mercure Nadi, we strive to provide a superior stay experience for all our guests, therefore your feedback is very important to us. Please rest assured we are taking the appropriate measures to address the concerns you have raised. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind RegardsJack WorkGeneral ManagerMercure Nadi

8/10 - 좋아요

René Guy

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Good stay at teh Even Hotel! Thank!
2023년 12월에 1박 숙박함
답변 제공: Jack 님, 2024년 1월 7일
Dear Rene Guy,Thankyou for taking the time to provide us with feedback.We hope to welcome you back in the not too distant future.Kind Regards Jack WorkGeneral ManagerMercure Nadi

6/10 - 괜찮아요

Lorne 님, Calgary

연인과의 여행
좋아요: 청결 상태
The breakfast was good. The rooms were clean. The staff was friendly. The only issue we had was that there were children playing loudly on the playground until past midnight.
2023년 12월에 3박 숙박함
답변 제공: Jack 님, 2023년 12월 18일
Dear Lorne, Thank you for your honest feedback regarding your recent stay at Mercure Nadi. We are glad to hear that you enjoyed the breakfast, clean rooms, and friendly staff. We understand that children can sometimes be loud, and we apologize for any inconvenience this may have caused. At Mercure Nadi we strive to provide an enjoyable and relaxing atmosphere for all our guests, and we will use your feedback to improve our services in the future. Thank you once again for taking the time to share your valuable comments with us. We hope you give us a chance to provide you with a better experience in the future.Kind RegardsJack WorkGeneral Manager Mercure Nadi

8/10 - 좋아요

Michaela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Other than the rooms needing updating, this hotel was a good place to base ourselves before and after a multi day stay on one of the islands. The restaurant is good and staff helpful, and with breakfast included it is worth the price.
답변 제공: Jack 님, 2024년 2월 14일
Dear Michaela,Thank you for taking the time to provide us with feedback.We have taken note of the concerns you have raised and working on avenues to addressing it.We hope your next stay will be much more pleasant than the previous one.Kind RegardsJack WorkGeneral ManagerMercure Nadi

8/10 - 좋아요

marlese

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great local feel
The location is great for a real local feel of Nadi. The free breakfast was amazing, I am American so I love all curry, dahl, and cassava chips, and yummy fruit. I got bit by bugs in the room, the plumbing leaked in the sink of the bathroom and the pillows covers smelled like perfume. I would stay again though.
2023년 12월에 2박 숙박함
답변 제공: Jack 님, 2023년 12월 18일
Dear marlese,Thank you so much for the time taken to review your stay with us at Mercure Nadi. We are pleased to hear that you enjoyed the local feel you experienced and that our free breakfast was amazing. We understand your concerns regarding the bugs, plumbing and pillows, and we realize such issues can detract from a pleasant experience. We strive to provide all our guests with an enjoyable stay, and truly apologize if we have not met expectations on this occasion. Once again, thank you for your feedback, and we hope to have future opportunities of welcoming you back. Kind RegardsJack WorkGeneral ManagerMercure Nadi

10/10 - 훌륭해요

IKE

2023년 12월에 2박 숙박함
답변 제공: Jack 님, 2023년 12월 18일
Dear IKE,Thank you for taking the time to provide us with feedback.We hope your next stay with us will be much more pleasant than the previous one.Kind RegardsJack WorkGeneral ManagerMercure Nadi

8/10 - 좋아요

Rebecca

좋아요: 청결 상태, 직원 및 서비스
2023년 11월에 6박 숙박함
답변 제공: Jack 님, 2023년 12월 5일
Dear Rebecca,Thank you for taking the time to provide us with feedback.We trust your next stay will be much more pleasant than the previous one.Kind Regards Jack WorkGeneral ManagerMercure Nadi

8/10 - 좋아요

Emmanuel

Ok
2023년 12월에 1박 숙박함
답변 제공: Jack 님, 2023년 12월 5일
Dear Emmanuel,Thank you for taking the time to provide us with feedback.We hope your next stay will be much more pleasant than your previous one.Kind RegardsJack WorkGeneral ManagerMercure Nadi

10/10 - 훌륭해요

Shukriti

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice plaz to stay
2023년 12월에 1박 숙박함
답변 제공: Jack 님, 2023년 12월 18일
Dera Shukriti,Thank you for taking the time to provide us with feedback.We look forward to your next stay with us, in the not too distant future.Kind Regards Jack WorkGeneral ManagerMercure Nadi