My recent stay at the George Street Hotel in Oxford was a stark contrast to the expectations set by their online portrayal. The promotional photos depict a luxurious and spacious environment, but the reality was far from it.
First and foremost, there is virtually no lobby to speak of. This was a surprise upon arrival and set the tone for the rest of the stay. Additionally, while generally polite, the staff appeared to lack proper hospitality training. Their service felt inexperienced and at times, unprofessional.
The rooms were well-appointed but notably small. While not uncomfortable, the size was definitely underwhelming compared to what was advertised. Housekeeping was another area that left much to be desired. The level of cleanliness was not up to standard, detracting from the stay's overall comfort and enjoyment.
Overall, I would rate the George Street Hotel as a high 3-star establishment. It does not meet the criteria for a 5-star hotel by any means. For the price and the expectations set by their marketing, I was quite disappointed. I would suggest considering other options if you seek a truly luxurious stay in Oxford. There is NO restaurant at the hotel at all.