숙박 시설 정면 - 저녁/밤
예약 가능 여부 확인

파이히아 비치 리조트 & 스파 호텔 여행 후기

4.5 out of 5
파이히아 비치 리조트 & 스파 호텔
130 Marsden Road, Paihia, Bay of Islands

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 308개 이용 후기 중 177개" "
평점 8 - 좋아요. 308개 이용 후기 중 82개" "
평점 6 - 괜찮아요. 308개 이용 후기 중 32개" "
평점 4 - 별로예요. 308개 이용 후기 중 9개" "
평점 2 - 너무 별로예요. 308개 이용 후기 중 8개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

HWASUK

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was great although facilities were quite outdated! I would like to come and stay here again!
2024년 2월에 2박 숙박함
답변 제공: Paihia Beach Resort & Spa 님, 2024년 2월 19일
Hello Hwasuk,Thank you for your kind words and for taking time to leave us an awesome review.We hope you enjoy the rest of your summer.

6/10 - 괜찮아요

Ji eun

가족 여행
별로예요: 청결 상태
2023년 11월에 2박 숙박함
답변 제공: Guest Services 님, 2023년 12월 10일
Thank you for your review, we hope to see you again!

10/10 - 훌륭해요

Donna

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked it all. Staff was awesome, warm and inviting. I found amenities easy and accessible and just got on with have a great vacation. Thanks to Paihia beach spa and resort.👍
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Jasmine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Susanna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wir haben unseren Aufenthalt um 2 Tage verlängert, weil es uns so gut gefällt.
2024년 4월에 2박 숙박함
답변 제공: Nilanjan 님, 2024년 4월 27일
Kia ora Susanna, Thank you for your valuable feedback We hope to host u again in near future.

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful location with great views of bay of islands. Room nicer than expected with dishes etc. All of the staff were friendly and helpful. Clean and very nice.
2024년 4월에 1박 숙박함
답변 제공: Nilanjan 님, 2024년 4월 27일
Kia ora David, Thank you for your valuable feedback.We hope to host u again in near future.

10/10 - 훌륭해요

valerija

좋아요: 숙박 시설 상태 및 시설
Our stay was great, the only thing that could have been better was parking and signage for the reception to the resort; otherwise would highly recommend.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Cynthia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great view from balcony. Walk to everything.
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Nicholas

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Nice room but …..
Nice suite on floor 3, balcony, kitchen and dining area with separate rear bedroom and bathroom overlooking the Bay of Islands, beach (other side of road) and pools of spa complex & Glasshouse Restaurant. Appx 15 mins walk from Paihia town centre. Overall the suite was to a good standard and with really nice views. Annoyingly our bath had no plug and despite several requests and promises by reception none ever appeared. The can opener in our kitchen was broken and again notified reception with no result. The pool area is tired, the hot tubs were hot but no jacuzzi function as all seemed broken plus peeling paint. The spa itself was really nice and staff very helpful. Access to the hotel reception by car is appalling via a vacant adjoining lot with no signage and jagged bits of metal marking the route. This seems to be the result of a dispute between adjoining owners and the hotel! The undercroft parking is very limited but fortunately there are external spaces in an adjacent residential road. The hotel common parts are completely unsecured with public access from an open side entrance from a residential road, although door locks on individual rooms are substantial. New Zealand is as a safe place but….we have never seen this before. In need of some management attention and sorting out!
2024년 2월에 3박 숙박함
답변 제공: Guest Services 님, 2024년 2월 29일
Thank you for your review so that we may address these concerns. We hope in the future we can solve these issues to increase our guests comforts. We hope to get to welcome you back again in the future

10/10 - 훌륭해요

Neil

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Paihia Beach Resort & Spa 님, 2024년 2월 19일
Hello Neil,Thank you kindly for the wonderful review.We hope to see you again in future.

10/10 - 훌륭해요

Murray

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What we thought was going to be a hotel room turned out to be a small apartment. Great surprise. Even better, it’s right across the street from a nice beach.
2024년 1월에 3박 숙박함
답변 제공: Paihia Beach Resort & Spa 님, 2024년 2월 19일
Hello Murray,It is wonderful to know you had a pleasant surprise. Thank you for the wonderful review - we hope to welcome you again in future.

6/10 - 괜찮아요

Hilary

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The view from our room was amazing and the pool area was fantastic. However, the whole resort needs some TLC - quite a few areas needed painting or high pressuring. The room fit out seemed quite dated too and in need of modernising. It didn't seem like a 5 star property, though maybe was when it was first built. Overall done good bones but needs investment to bring it back up to scratch.
2024년 1월에 4박 숙박함
답변 제공: Paihia Beach Resort & Spa 님, 2024년 2월 19일
Hello Hilary,Thank you for leaving us a review and providing us with some feedback. We appreciate all feedback as this helps us to improve for all our future guests.

10/10 - 훌륭해요

Riasat

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Highly Recommended Beautiful view and Stay One of the best place to stay in paihia Food is amazing Pools perfect
2024년 1월에 1박 숙박함
답변 제공: Paihia Beach Resort & Spa 님, 2024년 2월 19일
Hello Riasat,Thank you for taking the time to leave us a wonderful review. We hope to see you again soon.

10/10 - 훌륭해요

Oonagh

2023년 12월에 2박 숙박함
답변 제공: Paihia Beach Resort & Spa 님, 2024년 2월 19일
Hello Oonagh,Thank you for taking the time to leave us a review.We are so glad to hear you enjoyed your time here.

6/10 - 괜찮아요

Michael

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2 star
2023년 12월에 3박 숙박함

8/10 - 좋아요

Cherry 님, Whangarei

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Lovely views from each unit and location was great with shops restaurants etc all walkable. The pool area was a bit tired, with not enough lounge chairs but the pool itself was lovely.
2023년 12월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 1월 4일
Thank you for staying with us, we're glad you enjoyed your stay! We'll be sure to share your concerns with the appropriate departments to meet guests needs better in the future. We hope to welcome you back again!

6/10 - 괜찮아요

Anita

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Pleasant couples retreat
We had a nice stay however the hotel is a bit tired and dated - not a 5 star by any means. Staff were pleasant and the breakfast was good. Location is good but it's about a 10 min walk to the main bars and restaurants in paihia.
2023년 12월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 12월 10일
Thank you for staying, we're glad you enjoyed the staff and breakfast. We will be sure to follow up with the appropriate departments as we strive to have a fresh and comfortable environment. We hope to see you again!

6/10 - 괜찮아요

Barbara

좋아요: 직원 및 서비스
Our room needed updating and better cleaning. We had breakfast at the hotel and the food and service was excellent.
2023년 12월에 2박 숙박함
답변 제공: Guest Services 님, 2023년 12월 10일
Thank you for staying and leaving your review. We're glad that you enjoyed the restaurant and food. We will be sure to follow up with our housekeeping department to see how we can do better in that regard. We hope to get to welcome you back again in the future!

8/10 - 좋아요

Peter J

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Great location - tired facilities
Great service from the inside staff - friendly and helpful. Room cleanliness etc is great. But it's been a long time since the 'resort' looked as good as it does in the photos - which is what we bought. The owners need to spend money - the facilities are tired.
2023년 11월에 6박 숙박함
답변 제공: Guest Services 님, 2023년 12월 10일
Thank you for staying, we're glad you enjoyed the service and staff. We will be sure to address your concerns to the appropriate departments. We strive to make it as comfortable as possible. We hope to see you again in the future.

6/10 - 괜찮아요

Larry

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Unit clean and tidy they advertised restaurant but on arrival was informed restaurant shut for lunch and dinner but open for breakfast other than that all good
2023년 11월에 1박 숙박함
답변 제공: Paihia Beach Resort & Spa 님, 2023년 12월 4일
Hello Larry, we greatly appreciate you taking time to review your stay.

10/10 - 훌륭해요

Steve

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
LOVE THE VIEW
2023년 11월에 1박 숙박함
답변 제공: Paihia Beach Resort & Spa 님, 2023년 12월 4일
Hello Steve, thank you very much for reviewing your stay with us. It is nice to know you enjoy the views as much as we do!

6/10 - 괜찮아요

Diane

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
2 nights in Nov 23
Resort is a little tired and could do with a refresh. Location is good although a little walk to the township and if the weather is not so good a 2 min drive. The drive way is really awkward and hit and miss for parking!
2023년 11월에 2박 숙박함
답변 제공: Paihia Beach Resort & Spa 님, 2023년 12월 4일
Hello Diane, we appreciate the time you have taken to review you stay with us. I have made notes on the areas you have mentioned, that did not meet your standards. We hope to welcome you again soon.

10/10 - 훌륭해요

Marilynn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room and balcony overlooking Bay of Islands were gorgeous. A full kitchen and cooking facilities was a pleasant surprise. Only problem was jets not working in any of the hot pools but the pools themselves were lovely.
2023년 11월에 2박 숙박함
답변 제공: Paihia Beach Resort & Spa 님, 2023년 12월 4일
Hello Marilynn, thank you for the kind review on our property. It is brilliant to hear that you made use of the kitchen facilities and enjoyed the view from your balcony.

10/10 - 훌륭해요

Nicky

2023년 11월에 1박 숙박함
답변 제공: Paihia Beach Resort & Spa 님, 2023년 12월 4일
Hello Nicky, thank you for reviewing your stay with us! Hope to see you again soon.

6/10 - 괜찮아요

JOSE

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Restaurant was closed
2023년 10월에 2박 숙박함
답변 제공: Paihia Beach Resort & Spa 님, 2023년 12월 4일
Hello Jose, thank you for reviewing your stay with us. Many apologies for the restaurant being closed while you were with us. I can advise, the restaurant is now operating for dinner service. We hope to have you join us again in future.

10/10 - 훌륭해요

Lee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Accommodations and location were wonderful but only a few spaces for parking in the garage otherwise you have to look for street parking.
2023년 10월에 3박 숙박함
답변 제공: Paihia Beach Resort & Spa 님, 2023년 12월 4일
Hello Lee, thank you for taking the time to leave us a review.

10/10 - 훌륭해요

Alisha

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place to stay in a beautiful location
2023년 9월에 1박 숙박함
답변 제공: Paihia Beach Resort & Spa 님, 2023년 12월 4일
Hello Alisha, thank you for the most kind review on your stay with us. Looking forward to seeing you again here in Paihia.

8/10 - 좋아요

Shalvin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Great Views and Facilities, Limited parking based on first come first serve basis
2023년 9월에 2박 숙박함
답변 제공: Paihia Beach Resort & Spa 님, 2023년 12월 4일
Hello Shalvin, we appreciate you taking time out of your day to leave us a wonderful review. We looking forward to seeing you again.

8/10 - 좋아요

Jessica

2023년 9월에 1박 숙박함
답변 제공: Paihia Beach Resort & Spa 님, 2023년 12월 4일
Hello Jessica, thank you for the wonderful review. We hope to see you again soon.

6/10 - 괜찮아요

JANET

연인과의 여행
좋아요: 청결 상태
I thought the property entrance was very poor and the parking {only 3 cars] was not as safe as it should have been. The beds were good but the rest off the furniture was uncomfortable
2023년 8월에 4박 숙박함
답변 제공: Paihia Beach Resort & Spa 님, 2023년 12월 4일
Hello Janet, thank you for taking the time to leave us a review of your feedback. My sincerest apologies that the property entrance was not to your liking. I have noted this down for review.

10/10 - 훌륭해요

Rodney

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This a neat and relaxing establishment to be at. would go there any time again.
2023년 9월에 1박 숙박함
답변 제공: Paihia Beach Resort & Spa 님, 2023년 12월 4일
Hello Rodney - Thank you for your most kind review. We hope to see you again.

8/10 - 좋아요

arcus

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The breakfast was amazing
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Bridget

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome views, excellent staff who were polite and very professional. Really enjoyed the restaurant. Very welcoming and comfortable amenities.
2023년 8월에 2박 숙박함

8/10 - 좋아요

JONATHAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Buena elección
Todo correcto
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Avineet

연인과의 여행
No parking facility at the property, tight street parking spaces. I was told water was leaking from our bathroom into kitchen below- very unhygienic. There was water leaking from dishwasher (without using it). There was a lot of “may be” “could be” etc from staff, I had to pursue them for their plan and discount for inconvenience caused.
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Carol

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay, lovely resort to stay at, amazing view. Very clean and well presented.Great breakfast. Would highly recommend staying here
2023년 8월에 2박 숙박함

8/10 - 좋아요

Liz

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Senta

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

G Jeffrey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
15 minute walk to the historic Waitangi treaty grounds. 7 minute walk to the pier and to the town area. Good on premise restaurant, The GlassHouse. Beautiful sunrise view from rooms.
2023년 7월에 2박 숙박함

8/10 - 좋아요

Ann

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We managed to grab a 2 night special for $294.00 so felt the price was great. Liked the 4th floor room very big and fantastic balcony looking to the sea. Free wi fi lots of sky channels and the option to chromecast to the tv from your screening device. Staff friendly
2023년 6월에 2박 숙박함

2/10 - 너무 별로예요

ROSS

2023년 6월에 2박 숙박함

2/10 - 너무 별로예요

Andreas

2023년 2월에 1박 숙박함

10/10 - 훌륭해요

Mitchell

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The convenience of the location, and proximity to restaurants and and entertainment. Great staff and view. Didn’t like the parking garage if you need to leave early in the morning the gate was locked and no attendant. Other than that it was perfect 👍
2023년 2월에 2박 숙박함

10/10 - 훌륭해요

Cheyne 님, Kaikohe

단체 여행, 연인과의 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The best accom in paihia we stay here on a regular bases working in the area etc. Beautiful swimming pool awesome place by the beach.

10/10 - 훌륭해요

Laura

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great accommodation and location

10/10 - 훌륭해요

Linda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great view, relaxing stay.
very happy with this stay. parking was in the side street. View was great. staff helpful and friendly.
2022년 11월에 2박 숙박함

8/10 - 좋아요

Fabian Eduard

2022년 11월에 1박 숙박함

10/10 - 훌륭해요

Pirihira Regina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Exceptional property Highly recommended
2022년 11월에 1박 숙박함

8/10 - 좋아요

nancy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location an easy walk to town Liked the spacious suite and nice balcony Enjoyed the hot tubs on the pool deck Food at restaurant very good

10/10 - 훌륭해요

Shannon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing pool area. Easy to relax and unwind. Would definitely go back.
2022년 10월에 2박 숙박함