2/10 - 너무 별로예요
Angela
반려동물 동반 여행, 가족 여행
2024년 5월 27일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
First time staying here and will certainly be our last. Our room was assigned but switched by the front desk at arrival. It was a downgrade from what we thought we booked. At midnight we were awoken by another guest who was apparently booked for the room we were in. Went down and spoke with the front desk and they moved us to the 2nd building, which we thought was an upgrade. We soon realized that this was actually a downgrade. The a/c didn’t work, it was a constant 78 -80 the entire time. The room was filthy as trash was left on the balcony by the previous guests as well as under the bed. The toilet was bolted to the wall and wobbled every time we used it. There were no ice makers in either of the buildings. The pool was nasty with a black scumline on the tile. The entire outside spaces need to be cleaned or pressure washed. I wanted to end our trip early because it was so bad.
Angela
2024년 5월에 3박 숙박함