4/10 - 별로예요
Christopher
아이를 동반한 가족 여행
2024년 5월 28일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I wouldn’t stay here again. Room was old, had a SLOW moving tub and was very run down. Breakfast not included. ALOT of vagrants roaming the property outside and one came in the lobby this morning and it took the front desk a very long time to react. Staff seemed overwhelmed and overworked so it was always a hassle for them to respond to simple things like an extra pillow (our room was short on pillows and sheets for the pull out couch).
No parking available (parking in the hotel was full) so the front desk provided an overflow lot option but for only 1 night. When asked what I could do for my second night of stay the front desk said if parking is still unavailable on the property you can use the over flow lot again and get your ticket validated. When I went to get the 2nd night validated they gave me a hard time.
Only 2 of the elevators worked when I stayed there (last week of May 2024) so you will WAIT for a while practically half your trip waiting for an elevator).
Sheets were dirty and we found a half eaten sandwich in the pull out couch. GROSS. For the money stay down the street at the Marriot or spend a few extra bucks for something closer to more restaurants and downtown as this property is on “the edge of downtown”. Will never stay here at this property again. Felt very nickel and dimes with no care for basic guest service. STAY SOMEWHERE ELSE.
Christopher
2024년 5월에 2박 숙박함