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홀리데이 인 익스프레스 & 스위트 포트 샬럿, IHG 호텔 여행 후기

2.5 out of 5
홀리데이 인 익스프레스 & 스위트 포트 샬럿, IHG 호텔
24440 Sandhill Blvd, Port Charlotte, FL

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 270개 이용 후기 중 135개" "
평점 8 - 좋아요. 270개 이용 후기 중 87개" "
평점 6 - 괜찮아요. 270개 이용 후기 중 29개" "
평점 4 - 별로예요. 270개 이용 후기 중 10개" "
평점 2 - 너무 별로예요. 270개 이용 후기 중 9개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

2/10 - 너무 별로예요

Doris

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
didn't like the stairs pulling away from the wall in the stairway, the 6hours we sat in the dark with water 4inches deep. the staff would not let us go to our room. need to take our meds. we stayed at the holiday inn on Sandhill Blvd Port Charlotte, Florida September 27&29th the night of the HURRICANE IAN.
2022년 9월에 2박 숙박함

10/10 - 훌륭해요

Chris

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 1박 숙박함

10/10 - 훌륭해요

Dennis

2022년 9월에 2박 숙박함

8/10 - 좋아요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 9월에 1박 숙박함

10/10 - 훌륭해요

Dawn 님, Indianapolis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
LOVED THE BALCONY ROOM WITH THE WATER VIEW IT WAS CLEAN, STAFF WAS AMAZING AND THE PANCAKE MACHINE WAS AWESOME
2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Angela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very comfortable
Very friendly staff, very comfortable bed, clean, basic amenities provided. Good breakfast with ample choices for hot or cold food. Great view.
2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Anna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rooms are great!!!
Great room...great sleep....will be back since we went to visit family. Shower was awesome! Front desk person was super nice. Coffee and danish was great. Pancake machine was not working so breakfast was not a big deal.
2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Clinton

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I got to the hotel around 12pm and was told that I would be able to check in right away.
2022년 7월에 2박 숙박함
답변 제공: Trini 님, 2022년 8월 8일
Dear Clinton, On behalf of all the staff we would like to thank you for taking the time to write such a great review. We look forward to seeing you again and providing an even better service and experience.

10/10 - 훌륭해요

Melanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean rooms and hotel area
2022년 7월에 1박 숙박함
답변 제공: Trini 님, 2022년 7월 18일
Dear Melanie, On behalf of all the staff we would like to thank you for taking the time to write such a great review. We look forward to seeing you again and providing an even better service and experience.

10/10 - 훌륭해요

Johnny 님, OSWEGO

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy check in
2022년 7월에 2박 숙박함
답변 제공: Trini 님, 2022년 7월 18일
Dear Johnny, On behalf of all the staff we would like to thank you for taking the time to write such a great review. We look forward to seeing you again and providing an even better service and experience.

8/10 - 좋아요

Amanda

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Liked how easy it was to get off highway. Next to good restaurants.
2022년 5월에 2박 숙박함
답변 제공: Trini 님, 2022년 6월 9일
Dear Amanda, On behalf of all the staff we would like to thank you for taking the time to write such a great review. We look forward to seeing you again and providing an even better service and experience.

8/10 - 좋아요

Ryan

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was fine, the pool was closed on the day we went so that was disappointing but other than that the room was good. The breakfast was okay, the eggs didn’t have much flavor. We had family that stayed at the Hampton right next door and it was a better experience, pool was open, food was tastier.
2022년 6월에 1박 숙박함
답변 제공: Trini 님, 2022년 6월 14일
Dear Ryan, Thank you for taking the time to let us know about your recent experience. I would like you to know that your comments have been well received and we will carefully consider all points made and use them constructively to make improvements.

10/10 - 훌륭해요

Jennifer

2022년 5월에 1박 숙박함

10/10 - 훌륭해요

Anthony

가족 여행
2022년 4월에 2박 숙박함
답변 제공: Trini 님, 2022년 5월 2일
Dear Anthony, On behalf of all the staff we would like to thank you for taking the time to write such a great review. We look forward to seeing you again and providing an even better service and experience.

8/10 - 좋아요

Lawrence 님, Durham

2022년 4월에 1박 숙박함

10/10 - 훌륭해요

Jamielle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The facility was clean & really convenient to the interstate. The continental breakfast was awful though.
2022년 4월에 2박 숙박함
답변 제공: Trini 님, 2022년 5월 2일
Dear Jamielle, On behalf of all the staff we would like to thank you for taking the time to write such a great review. We look forward to seeing you again and providing an even better service and experience.

8/10 - 좋아요

Teresa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 2박 숙박함
답변 제공: Trini 님, 2022년 4월 19일
Dear Teresa, On behalf of all the staff we would like to thank you for taking the time to write such a great review. We look forward to seeing you again and providing an even better service and experience.

10/10 - 훌륭해요

Margaret 님, Prior Lake

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 4월에 2박 숙박함

10/10 - 훌륭해요

Suham

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great clean location
2022년 4월에 2박 숙박함
답변 제공: Trini 님, 2022년 4월 5일
Dear Suham, . Thank you for taking the time to write this wonderful review. We will continue to work hard to offer our guest an excellent experience.

10/10 - 훌륭해요

Antonette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean. Great service.
2022년 3월에 1박 숙박함
답변 제공: Trini 님, 2022년 3월 15일
Dear Antonette, On behalf of all the staff we would like to thank you for taking the time to write such a great review. We look forward to seeing you again and providing an even better service and experience.

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
The Holiday-Inn was one of the best I have stayed. The people were great, clean, and the breakfast was very nice. Cleaned the room everyday.
2022년 3월에 5박 숙박함
답변 제공: Trini 님, 2022년 3월 13일
Dear John, On behalf of all the staff we would like to thank you for taking the time to write such a great review. We look forward to seeing you again and providing an even better service and experience.

4/10 - 별로예요

Tom

좋아요: 직원 및 서비스
Breakfast disappointing
No fruit , milk , cinnamon rolls for breakfast.
2022년 3월에 1박 숙박함
답변 제공: Trini 님, 2022년 3월 13일
Dear Tom, . Thank you for taking the time to let us know about your recent experience. I would like you to know that your comments have been well received and we will carefully consider all points made and use them constructively to make improvements.

8/10 - 좋아요

Sharon

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 2월에 7박 숙박함

6/10 - 괜찮아요

Clinton

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Staff was not friendly.
2022년 2월에 3박 숙박함
답변 제공: Trini 님, 2022년 2월 28일
Dear Clinton, Thank you for taking the time to let us know about your recent experience. I would like you to know that your comments have been well received and we will carefully consider all points made and use them constructively to make improvements

8/10 - 좋아요

Lorena

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I didn't like it that at the end of our stay in the morning; I found a big cockroach.
2022년 2월에 2박 숙박함
답변 제공: Trini 님, 2022년 2월 28일
Dear Lorena, Thank you for taking the time to let us know about your recent experience. I would like you to know that your comments have been well received and we will carefully consider all points made and use them constructively to make improvements

10/10 - 훌륭해요

Suham

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel was nice
2022년 2월에 1박 숙박함
답변 제공: Trini 님, 2022년 2월 18일
Dear Suham, . On behalf of all the staff we would like to thank you for taking the time to write such a great review. We look forward to seeing you again and providing an even better service and experience.

8/10 - 좋아요

Mark

2022년 2월에 1박 숙박함

6/10 - 괜찮아요

Dale

좋아요: 청결 상태, 직원 및 서비스
The location was convenient. The price was higher after check in.
2022년 2월에 2박 숙박함
답변 제공: Trini 님, 2022년 2월 15일
Dear Dale, Thank you for taking the time to let us know about your recent experience. I would like you to know that your comments have been well received and we will carefully consider all points made and use them constructively to make improvements.

6/10 - 괜찮아요

Suham

출장 여행
좋아요: 청결 상태, 직원 및 서비스
It was ok clean but did not like the bathroom
2022년 2월에 1박 숙박함
답변 제공: Trini 님, 2022년 2월 16일
Dear Suham, . Thank you for taking the time to let us know about your recent experience. I would like you to know that your comments have been well received and we will carefully consider all points made and use them constructively to make improvements

8/10 - 좋아요

Bob

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Now
2022년 1월에 1박 숙박함
답변 제공: Trini 님, 2022년 1월 18일
Thank you for the 8/10 review Looking forward in seeing you again.

8/10 - 좋아요

DUWAYNE D

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 1월에 2박 숙박함

4/10 - 별로예요

Kathleen

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
First I want to say with exception of day manager, the staff was absolutely wonderful! So very nice and kind!! Problems I had and did address with day manager who wasn’t very nice about my concerns. I had to have my room key reprogrammed everyday. I was told this was a chronic issue with room I was in and he was aware but did nothing to fix it. Coffeemaker did not work and I let them know everyday but nothing done til I actually took it to the desk. Had a relapcement for a day and that one worked but then the original was put back in and did not work and manager tried to argue with me about it. My safe had to be reprogrammed. It was a constant battle and exasperating, especially knowing these have been issues in the past and nothing done about it. Again, the remainder of the staff were fantastic people!
2021년 12월에 5박 숙박함
답변 제공: Trini 님, 2021년 12월 29일
Dear Kathleen, Thank you for taking the time to let us know about your recent experience. I would like you to know that your comments have been well received and we will carefully consider all points made and use them constructively to make improvements.

10/10 - 훌륭해요

Tara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 2박 숙박함
답변 제공: Trini 님, 2021년 12월 7일
Dear Tara, On behalf of all the staff we would like to thank you for taking the time to write such a great review. We look forward to seeing you again and providing an even better service and experience.

10/10 - 훌륭해요

Miroslava

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly
We stayed at the Holiday Inn Express in Port Charlotte for 4 nights while in town for a family emergency. It was nice to go back to the hotel where the front desk attendants were friendly and very helpful durning our stay. I would definitely stay at this property again when we come back into town.
2021년 11월에 4박 숙박함
답변 제공: Trini 님, 2021년 11월 27일
Dear Miroslava, It is certainly appreciated when a guests can see how our staff goes above and beyond to make your experience an unforgettable one.

2/10 - 너무 별로예요

Mohammad

연인과의 여행, 출장 여행
별로예요: 직원 및 서비스
Breakfast serving lady is not friendly. No food ( Breakfast ) in the dining area even around 7:30am . When ask for food , her response was “we are out”. Clearly management is “Out of Manage” Never staying there .
2021년 11월에 2박 숙박함
답변 제공: Trini 님, 2021년 11월 26일
Dear Mohammed, Thank you for taking the time to let us know about your recent experience. I would like you to know that your comments have been well received and we will carefully consider all points made and use them constructively to make improvements.

10/10 - 훌륭해요

Vivian

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 11월에 1박 숙박함

6/10 - 괜찮아요

Debbie 님, Poinciana

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like the location and ease of going places in the area
2021년 11월에 2박 숙박함
답변 제공: Trini 님, 2021년 11월 10일
Thank you

10/10 - 훌륭해요

Erick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The lady at the counter was very nice and friendly. When I gave her my name, she welcomed me warmly and got me checked in right away. My room was clean and tidy and the king size bed was very comfortable. I’d stay in this hotel again and without hesitation.
2021년 10월에 1박 숙박함
답변 제공: Trini 님, 2021년 10월 25일
Dear Erick, Thank you for you wonderful review It is certainly appreciated when a guests can see how our staff goes above and beyond to make your experience an unforgettable one.

10/10 - 훌륭해요

Angel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a wonderful stay here, upon entering the room was very nice and clean, We had one of the 3 balcony rooms, with king bed. Gorgeous view . Was nice to sit on the balcony in morning and have my coffee. Breakfast was good as well. Hot and cold items. The bacon was cooked perfectly (for me). We used the pool twice. Was very refreshing on a hot afternoon and very clean as well. All in all it was the perfect stay. Will definitely stay there again. Already planning another trip to that area. Loved it !!!
2021년 10월에 3박 숙박함
답변 제공: Trini 님, 2021년 10월 18일
Dear Angel, On behalf of all the staff we would like to thank you for taking the time to write such a great review. We look forward to seeing you again and providing an even better service and experience.

8/10 - 좋아요

Beverly

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 2박 숙박함
답변 제공: Trini 님, 2021년 10월 11일
Dear Beverly, Thank you for taking the time to write this wonderful review. We will continue to work hard to offer our guest an excellent experience.

10/10 - 훌륭해요

Stephane

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 2박 숙박함
답변 제공: Trini 님, 2021년 9월 28일
Dear Stephane, Thank you for you kind 10/10 review

10/10 - 훌륭해요

Stacy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would stay here again.
Friendly staff - all greeted us with smiles or hellos. We had driven all night (14 hours) and arrived at 10 am - and were able to check into our room. Appreciated that they were so helpful and kind. Room was clean and comfortable.
2021년 9월에 2박 숙박함
답변 제공: Trini 님, 2021년 9월 22일
Dear Stacy, On behalf of all the staff we would like to thank you for taking the time to write such a great review. We look forward to seeing you again and providing an even better service and experience.

8/10 - 좋아요

Kyle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 4박 숙박함
답변 제공: Trini 님, 2021년 9월 15일
Dear Kyle, Thank you for your kind review we will continue to do our best to make your stay comfortable ONE.

10/10 - 훌륭해요

Josue

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The fan in the bathroom it wasn't working at all so the bathroom it was really humid
2021년 9월에 1박 숙박함
답변 제공: Trini 님, 2021년 9월 7일
Dear Josue, . Thank you for taking the time to write this wonderful review. We will continue to work hard to offer our guest an excellent experience.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pros: wonderful accommodating staff in all areas (front desk, breakfast, and housekeeping) . Great water pressure in the showers, very soft and comfortable beds and pillows, yummy breakfast, very clean and warm pool. Cons: my sheets were dirty and had to get them changed when I arrived, the floors looked dirty (I think because of the age of the hotel), rooms not very quiet (could hear our neighbors having sex -- that really was awful), had to change my own light bulb, and water did not drain very well in the tub.
2021년 8월에 4박 숙박함
답변 제공: Trini 님, 2021년 8월 16일
Thank you for taking the time to let us know about your recent experience. I would like you to know that your comments have been well received and we will carefully consider all points made and use them constructively to make improvements.

2/10 - 너무 별로예요

Josee

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Désastreux pire nuit de tout notre vie
2021년 8월에 1박 숙박함
답변 제공: Trini 님, 2021년 8월 6일
Thank you for taking the time to let us know about your recent experience. I would like you to know that your comments have been well received and we will carefully consider all points made and use them constructively to make improvements.

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean room, excellent breakfast, friendly helpful staff
2021년 8월에 3박 숙박함
답변 제공: Trini 님, 2021년 8월 6일
On behalf of all the staff we would like to thank you for taking the time to write such a great review. We look forward to seeing you again and providing an even better service and experience.

10/10 - 훌륭해요

Ghyslain

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice Holiday Inn Express
Everyone was super nice. Lady at breakfast was very nice and accommodating. Owner very friendly. Place was clean.
2021년 7월에 1박 숙박함
답변 제공: Trini 님, 2021년 7월 22일
Dear Ghyslain, It is certainly appreciated when a guests can see how our staff goes above and beyond to make your experience an unforgettable one. Thank you

10/10 - 훌륭해요

Amy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place to stay
Nice place to stay. Room was very clean and beds were super comfy! No problems getting extra towels and breakfast was good too! Will stay again.
2021년 6월에 2박 숙박함
답변 제공: Trini 님, 2021년 6월 28일
Dear Amy, Thank you for taking the time to write this wonderful review. We will continue to work hard to offer our guest an excellent experience.

10/10 - 훌륭해요

Manuel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 6월에 2박 숙박함
답변 제공: Trini 님, 2021년 6월 28일
Dear Manuel, Thank you for taking the time to write this wonderful review. We will continue to work hard to offer our guest an excellent experience.