로비

레드 라이언 호텔 포틀랜드 에어포트 여행 후기

3 out of 5

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 2036개 이용 후기 중 607개" "
평점 8 - 좋아요. 2036개 이용 후기 중 544개" "
평점 6 - 괜찮아요. 2036개 이용 후기 중 392개" "
평점 4 - 별로예요. 2036개 이용 후기 중 282개" "
평점 2 - 너무 별로예요. 2036개 이용 후기 중 211개" "

7.4/10

청결 상태

7.6/10

직원 및 서비스

6.2/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

10/10 - 훌륭해요

Samantha

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Near airport, has shuttle, gated entry for parking lot
2024년 5월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 22일
Dear Samantha,Thank you for highlighting the convenient features of our hotel, including our proximity to the airport, shuttle service, and gated entry for the parking lot. We strive to provide a secure and hassle-free experience for our guests, and we're glad to hear that you found these amenities beneficial. We appreciate your feedback and look forward to welcoming you back for another pleasant stay!Sincerely, Hotel General Manager

10/10 - 훌륭해요

Peggy Sue 님, Pearl

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff and comfy bed. Needed shuttle to the airport. Quick and easy !
2024년 5월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 5월 22일
Dear Peggy Sue,Thank you for the perfect rating! We're delighted to hear that you had a great experience with our staff and found our beds comfortable. It's fantastic to know that our shuttle service made your trip to the airport quick and easy. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future!Sincerely, Hotel General Manager

10/10 - 훌륭해요

Kathy

가족 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Tina was great at check in! She was kind, helpful and very efficient. We need more people in the world like her
2024년 5월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 21일
Dear Kathy,Thank you for your great feedback. We're thrilled to hear that Tina provided you with exceptional service during check-in! It's wonderful to know that she was kind, helpful, and efficient. We'll be sure to pass along your kind words to her. Our team strives to make every guest feel welcome and valued. We hope to welcome you back soon for another fantastic stay!Sincerely, Hotel General Manager

6/10 - 괜찮아요

Elizabeth

아이를 동반한 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Clean service and fast response when needing service. No indoor pool, parking I did not like bc they charge for.
2024년 5월에 3박 숙박함
답변 제공: Hotel General Manager 님, 2024년 5월 21일
Dear Elizabeth,We're glad to hear that you found our service prompt and responsive. We apologize for any inconvenience regarding the lack of an indoor pool and the parking charges. Please know that our parking fees are listed online for our guest's convenience before booking. Your feedback is valuable to us, and we'll take it into consideration for future improvements. Thank you for staying with us, and we hope to welcome you back for another pleasant stay.Sincerely, Hotel General Manager

8/10 - 좋아요

Shawn

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The staff was great Tina and Greg went out of their way to makse our stay wonderful.
2024년 5월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 20일
Dear Shawn,Thank you for your We're thrilled to hear that Tina and Greg made your stay memorable! Providing exceptional service is what we strive for, and we're delighted that they went above and beyond to ensure you had a wonderful experience. We'll be sure to pass along your kind words to them. We hope to welcome you back for another fantastic stay in the future.Sincerely, Hotel General Manager

8/10 - 좋아요

Nancy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Only one entrance for cars to drive in, that one entrance is shared by 3 hotels, and all hotel guests have to pay to park a car. I drove a rental car in to pick up luggage, left 5 minutes later, & still had to pay $1.00 for the 5 minutes the car was on site!
2024년 5월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 5월 20일
Dear Nancy,Thank you for your feedback with 4 stars! We're sorry to hear about your experience with the parking situation. We'll take your comments into consideration to improve our guest experience in the future. If there's anything else we can do to make your next stay more enjoyable, please don't hesitate to let us know. We hope to welcome you back again soon!Sincerely, Hotel General Manager

10/10 - 훌륭해요

david

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place to stay for a night after flying in.
2024년 5월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 5월 20일
Dear David,Thank you for the perfect rating! We're glad to hear that you found our hotel a nice place to stay, especially after flying in. We appreciate your feedback and hope to welcome you back for another pleasant stay in the future!Sincerely, Hotel General Manager

10/10 - 훌륭해요

Darell

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 5월 21일
Dear Darell,I want to thank you for sharing such encouraging feedback by giving it a 5-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again.Sincerely, Hotel General Manager

10/10 - 훌륭해요

Angela 님, Andrews

가족 여행
Very comfortable place to stay
2024년 5월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 5월 20일
Dear Angela,Thank you for the perfect rating! We're delighted to hear that you found our hotel a very comfortable place to stay. We appreciate your feedback and hope to welcome you back for another comfortable stay soon!Sincerely, Hotel General Manager

8/10 - 좋아요

Ayinde

좋아요: 편의 시설/서비스
I enjoyed my stay.
2024년 5월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 5월 20일
Dear Ayinde,Thank you for your feedback! We're glad to hear that you enjoyed your stay overall. We hope to welcome you back again in the future!Sincerely, Hotel General Manager

10/10 - 훌륭해요

Sergii 님, Denver

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Good hotel
2024년 5월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 17일
Dear Sergii,Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon.Sincerely, Hotel General Manager

8/10 - 좋아요

Nancy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Idonr like that my son had to get a ticket to park, and pay 3 dollars everytime. But I do like that they valudated his parking ticket, so he didnt pay.
2024년 5월에 2박 숙박함
답변 제공: Hotel General Manager 님, 2024년 5월 17일
Dear Nancy,Thank you for the 4 out of 5 rating. We understand your concern about the parking ticket, but we're glad to hear you appreciated the validation that covered the cost.Sincerely, Hotel General Manager

6/10 - 괜찮아요

Brian

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
It was ok . I booked it as a package deal through Expedia and thought it was a regular hotel , but it was really just a two story motel. No breakfast or pool . It was kept up decent , staff was very good and a convenient location being right by the interstate and a main street through Portland so that was good .
2024년 5월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 16일
Dear Brian,Thank you for sharing your experience with us. We're glad to hear that our convenient location and attentive staff met your expectations. We apologize for any confusion regarding the amenities, and we appreciate your understanding. We hope to welcome you back for a more enjoyable stay.Sincerely, Hotel General Manager

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great value for an airport hotel for those super early flights.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 14일
Dear John,Thank you for your wonderful feedback. We're delighted to hear that you found our hotel to be a great value, especially for those early flights from the airport! Providing convenience and comfort for our guests, especially during hectic travel times, is always our goal. We look forward to welcoming you back for your next trip. Safe travels!Sincerely, Hotel General Manager

10/10 - 훌륭해요

Steven

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient for the Airport ... comparatively decent price ... staff knowledgeable & helpful.
2024년 5월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 14일
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you found our hotel convenient for the airport, with knowledgeable and helpful staff. We strive to provide a comfortable and hassle-free experience for our guests, and we're glad to know we succeeded during your stay. We look forward to welcoming you back in the future!Sincerely, Hotel General Manager

10/10 - 훌륭해요

Angela 님, Andrews

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was great. Shuttle driver was wonderful. Beds were incredible. What can I say. I’m in love!
2024년 5월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 5월 11일
Dear Angela,We're overjoyed to receive a perfect 5 out of 5 rating from you! It's fantastic to hear that our staff made such a positive impression on you and that you had a wonderful experience with our shuttle driver. We're thrilled that you found our beds to be incredibly comfortable—it's always a delight to provide a restful night's sleep. Thank you for your kind words, and we're thrilled to have earned your love! We can't wait to welcome you back for another incredible stay!Sincerely, Hotel General Manager

8/10 - 좋아요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very affordable and a well kept hotel. I would stay here again.
2024년 5월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 5월 10일
Dear Stephen,Thank you for your positive feedback and for choosing to stay with us! We're delighted to hear that you found our hotel to be very affordable and well-maintained. Your intention to stay with us again is the greatest compliment we could receive. We look forward to welcoming you back for another great stay in the future!Sincerely, Hotel General Manager

8/10 - 좋아요

Jeron

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 5월 10일
Dear Jeron,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel General Manager

10/10 - 훌륭해요

Steve

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, quiet room and close to the airport.
2024년 5월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 8일
Dear Steve,your experience is important to us, so thanks for sharing it. Thanks for your kind words about our clean, comfortable, and friendly hotel with plenty of amenities. Most guests who stay with us experience contentment and leave pleased. Our firm commitment to every action is undoubtedly to be the best hotel in this area. We look forward to having you with us again. Thanks for your honest remarks. Sincerely, Hotel General Manager

10/10 - 훌륭해요

Nick

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I would like to mention specially one of the staff named Tina She was so great with us
2024년 5월에 4박 숙박함
답변 제공: Hotel General Manager 님, 2024년 5월 8일
Dear Nick,Thank you for the glowing review! We're thrilled to hear you had a perfect stay with us and that Tina made your experience even more memorable. We'll be sure to commend her for her exceptional service. Your satisfaction means the world to us, and we look forward to hosting you again for another fantastic stay!Sincerely, Hotel General Manager

10/10 - 훌륭해요

Erika

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great price and great place
2024년 5월에 3박 숙박함
답변 제공: Hotel General Manager 님, 2024년 5월 7일
Dear Erika,Thank you for your perfect rating and positive feedback! We're delighted to hear that you found our hotel to be a great value and enjoyed your stay with us. Providing excellent service and accommodations at a reasonable price is important to us, and we're glad that we met your expectations. We appreciate your feedback and look forward to welcoming you back again soon!Sincerely, Hotel General Manager

10/10 - 훌륭해요

Julia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 5월 8일
Dear Julia,Thank you for the 5-star rating. We believe in providing a great combination of hospitality, comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure. We look forward to serving you again.Sincerely, Hotel General Manager

10/10 - 훌륭해요

Sylvia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were very helpful. Shuttle service was great. Rooms were clean. I will definitely use their service again.
2024년 4월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 5월 7일
Dear Sylvia,Thank you for your perfect rating and wonderful feedback! We're thrilled to hear that you had a great experience with us and that our staff were very helpful, the shuttle service was great, and the rooms were clean. Providing excellent service and a comfortable environment for our guests is important to us, and we're glad that we met your expectations. We look forward to welcoming you back again and providing you with another exceptional stay. We appreciate your feedback and your loyalty!Sincerely, Hotel General Manager

8/10 - 좋아요

Matthew 님, Fayetteville

좋아요: 직원 및 서비스
2024년 5월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 5월 7일
Dear Matthew,We're grateful for the time you took to rate your stay at our hotel. Should you have any suggestions that could elevate our guest satisfaction score from 4 to 5, we would be eager to hear them. Your patronage is greatly appreciated.Sincerely, Hotel General Manager

6/10 - 괜찮아요

Giao-Linh 님, Kirkland

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
We stayed for a convention nearby. It was convenient and walkable to some places even if we didnt have a car. But it was raining. It was nice to have a fridge and microwave in the room. We had to switch rooms bc of black ants. Since its an older bldg.
2024년 5월에 3박 숙박함
답변 제공: Hotel General Manager 님, 2024년 5월 6일
Dear Giao-Linh,Thank you for choosing to stay with us during your convention. We're glad our location was convenient for your needs and that the in-room amenities were useful. We apologize for the inconvenience caused by the black ants; please rest assured, we take such matters seriously and will address them promptly. We appreciate your understanding and hope to welcome you back for a more seamless experience in the future.Sincerely, Hotel General Manager

6/10 - 괜찮아요

Larry

연인과의 여행
Close to airport
2024년 4월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 5월 6일
Dear Larry,We're glad you found our location convenient to the airport! Being nearby makes traveling easier, and we're pleased to offer a comfortable stay for guests who need to catch a flight. We hope to welcome you back again in the future!Sincerely, Hotel General Manager

6/10 - 괜찮아요

Larry

연인과의 여행
Its close to airport without the noise.
2024년 5월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 5월 6일
Dear Larry,That's great to hear! We're glad that our hotel's proximity to the airport provided convenience without the disturbance of noise. Providing a peaceful environment for our guests is important to us, and we're delighted that you enjoyed your stay with us. If there's anything else we can do to make your next visit even better, please let us know. We look forward to welcoming you back again soon!Sincerely, Hotel General Manager

8/10 - 좋아요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There’s no elevator so I had to carry my 50lb luggage to the 2nd level. The staff are nice and a shuttle is available to take the guests to the airport anytime.
2024년 4월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 5월 5일
Dear Joseph,Thank you for your feedback. We're glad to hear you found our staff friendly and appreciated the availability of our shuttle service. We apologize for any inconvenience caused by the lack of an elevator. We'll take your comments into consideration as we strive to improve our facilities. We hope to welcome you back for a more comfortable stay in the future.Sincerely, Hotel General Manager

8/10 - 좋아요

Ilaisaane

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would definitely come back for another stay!
2024년 4월에 4박 숙박함
답변 제공: Hotel General Manager 님, 2024년 5월 5일
Dear Ilaisaane,Thank you for your review and for considering a return visit! We're glad to hear that you had a positive experience and that you would come back for another stay. If there's anything we can do to ensure your next stay is even better and earns that extra star, please let us know. We appreciate your feedback and look forward to welcoming you back again soon!Sincerely, Hotel General Manager

8/10 - 좋아요

Rick

출장 여행
No dining facilities, it is miles to find food all around this area
2024년 5월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 5월 5일
Dear Rick,Thank you for your feedback. We're glad you enjoyed your stay overall. We apologize for any inconvenience regarding the lack of dining facilities nearby. We'll consider options to enhance dining convenience for our guests. We appreciate your understanding and hope to welcome you back for an even better experience.Sincerely, Hotel General Manager

10/10 - 훌륭해요

Mario

출장 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent service, very comfortable rooms!
2024년 5월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 5월 4일
Dear Mario,Thank you for your perfect rating and wonderful feedback! We're thrilled to hear that you found our service excellent and our rooms very comfortable. Providing a top-notch experience for our guests is always our goal, and we're delighted that we could meet your expectations. We appreciate your kind words and hope to have the pleasure of welcoming you back for another excellent stay in the future!Sincerely, Hotel General Manager

8/10 - 좋아요

Kristina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Stayed one night for convenience to airport. Comfortable and good enough for our stay.
2024년 5월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 3일
Dear Kristina,Thank you for your glowing feedback. We're glad to hear that our hotel provided a comfortable and convenient stay for your airport visit! Your satisfaction is important to us, and we appreciate your positive feedback. We hope to have the opportunity to welcome you back for another pleasant stay in the future!Sincerely, Hotel General Manager

6/10 - 괜찮아요

goo

가족 여행
No breakfast
2024년 5월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 5월 3일
Dear goo,We apologize for any inconvenience caused by the lack of breakfast during your stay. While we strive to offer a comfortable and convenient experience for all our guests, we understand the importance of providing meal options. Your feedback is valuable, and we may consider it as we continue to improve our services. Sincerely, Hotel General Manager

6/10 - 괜찮아요

Kimberly

2024년 5월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 5월 4일
Dear Kimberly,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel General Manager

10/10 - 훌륭해요

joy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were very nice!
2024년 5월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 5월 3일
Dear joy,We're thrilled to hear that you had such a positive experience with our staff during your stay! Providing friendly and accommodating service is always our goal, and we're delighted that our team members made your stay enjoyable. Thank you for your perfect rating, and we hope to welcome you back for another great stay soon!Sincerely, Hotel General Manager

6/10 - 괜찮아요

john

좋아요: 직원 및 서비스
Only issue I have was the flooring in my room was coming up in different areas
2024년 4월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 5월 2일
Dear john,Thank you for your feedback and 3 out of 5 ratings. We apologize for the issue with the flooring in your room. Your comment is valuable, and we'll address it promptly to ensure a better experience for our guests in the future. We appreciate your understanding and hope to welcome you back for an improved stay.Sincerely, Hotel General Manager

10/10 - 훌륭해요

Lisa 님, Portland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay before an early flight
2024년 4월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 5월 2일
Dear Lisa,Thank you for the excellent rating! We're thrilled to hear that you had a great stay with us before your early flight. Providing a comfortable and convenient experience for our guests, especially those with early flights, is our priority. If there's anything else we can do to make your next stay even better, please let us know. We look forward to welcoming you back for another fantastic stay!Sincerely, Hotel General Manager

10/10 - 훌륭해요

Dawn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had an issue with my card not working on door the staff came right to my room and showed me what i was doing wrong and she was very nice about it
2024년 4월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 5월 2일
Dear Dawn,Thank you for your perfect 5 out of 5 rating! We're delighted to hear that our staff promptly assisted you with the door card issue and did so in a friendly manner. Your positive feedback is greatly appreciated, and we hope to provide you with an excellent experience during any future stays.Sincerely, Hotel General Manager

8/10 - 좋아요

Gayl

좋아요: 직원 및 서비스
Convenient to airport -so it’s not very quiet- & to some basic eateries; all-in-all decent facility for the price
2024년 4월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 5월 3일
Dear Gayl,Thank you for your feedback! We're glad to hear that you found our hotel convenient to the airport and appreciated the nearby eateries. While we strive to provide a comfortable stay, we understand that proximity to the airport can impact noise levels. We appreciate your honesty and hope you had an overall positive experience with us. We value your input and hope to welcome you back in the future!Sincerely, Hotel General Manager

10/10 - 훌륭해요

Ofelia

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great shuttle service!
2024년 4월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 5월 1일
Dear Ofelia,Thank you for your feedback! We're thrilled to hear that you enjoyed our shuttle service during your stay. Providing convenient transportation options for our guests is important to us, and we're glad that it contributed to a positive experience for you. We look forward to welcoming you back again soon!Sincerely, Hotel General Manager

10/10 - 훌륭해요

Andrea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great customer service!
2024년 4월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 5월 1일
Dear Andrea,Thank you for your feedback! We're delighted to hear that you received great customer service during your stay with us. Providing excellent service to our guests is our top priority, and we're glad that our team was able to make your experience memorable. We look forward to welcoming you back again soon!Sincerely, Hotel General Manager

10/10 - 훌륭해요

Elisabeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great service
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 30일
Dear ElisabethThank you for your glowing feedback! We're delighted to hear that you received great service during your stay. Providing exceptional service to our guests is our top priority, and we're thrilled that our efforts met your expectations. Your satisfaction is our greatest reward, and we look forward to the opportunity to welcome you back for another fantastic experience. We hope to see you again soon!Sincerely, Hotel General Manager

10/10 - 훌륭해요

Chester A

좋아요: 청결 상태, 직원 및 서비스
No restaurant
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 1일
Dear Chester A,We apologize for any inconvenience caused by the lack of a restaurant on our premises. While we don't have an on-site restaurant, we're more than happy to provide recommendations for nearby dining options that you might enjoy. Additionally, if there's anything else we can assist you with during your stay, please don't hesitate to let us know. We're here to ensure you have a comfortable and enjoyable experience.Sincerely, Hotel General Manager

6/10 - 괜찮아요

Carl

2024년 4월에 3박 숙박함
답변 제공: Hotel General Manager 님, 2024년 5월 20일
Dear Carl,We value your business and thank you for taking the time to rate your stay at our hotel. If there is anything we can do to improve your experience and raise our guest satisfaction rating from 3 to 5, please let us know.Sincerely, Hotel General Manager

6/10 - 괜찮아요

Kalie

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 5월 1일
Dear Kalie,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel General Manager

10/10 - 훌륭해요

Migdalia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and very quiet.
2024년 4월에 5박 숙박함
답변 제공: Hotel General Manager 님, 2024년 4월 30일
Dear Migdalia,Thank you for your perfect rating and feedback! We're delighted to hear that you found our hotel clean and very quiet during your stay. Providing a peaceful and comfortable environment for our guests is important to us, and we're glad we succeeded in meeting your expectations. We hope to welcome you back again soon for another enjoyable stay!Sincerely, Hotel General Manager

10/10 - 훌륭해요

Pamala

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent staff!! She was wonderful, efficient and very helpful
2024년 4월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 4월 30일
Dear Pamala,Thank you for your perfect rating and glowing feedback! We're thrilled to hear that our staff member provided you with excellent service, efficiency, and helpfulness during your stay. We'll be sure to pass along your kind words to her. Providing top-notch service to our guests is our priority, and we're glad we succeeded in meeting your expectations. We look forward to welcoming you back again soon for another fantastic experience!Sincerely, Hotel General Manager

8/10 - 좋아요

sondra

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 30일
Dear Sondra,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager

10/10 - 훌륭해요

MaryAnn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The shuttle service was great, even took us to a food court, shopping area. Super friendly day desk Assistant. Clean rooms.
2024년 4월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 4월 28일
Dear MaryAnn,Thank you for your positive rating and feedback! We're thrilled to hear that you enjoyed our shuttle service and that our staff provided friendly assistance during your stay. It's also great to know that you found our rooms to be clean. Your satisfaction is important to us, and we hope to welcome you back for another excellent stay in the future!Sincerely, Hotel General Manager

6/10 - 괜찮아요

BROOKE

2024년 4월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 4월 29일
Dear BROOKE, Thank you for the review and rating of 3 out of 5. Kindly give us some opinion, which can be useful for us to improve our hotel service from 3 to 5. We appreciate your feedback!. I hope you will visit us again soon.Sincerely, Hotel General Manager