2 개의 야외 수영장, 수영장 파라솔, 일광욕 의자

브레슬리스 리비에라 칸쿤 리조트 & 스파 - 어른 전용 - 올 인클루시브 여행 후기

4.5 out of 5
브레슬리스 리비에라 칸쿤 리조트 & 스파 - 어른 전용 - 올 인클루시브
Calle 12 Mza. 41 Lote 2-04, Bahia Petempich, Puerto Morelos, QROO

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 523개" "
평점 8 - 좋아요. 1000개 이용 후기 중 225개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 119개" "
평점 4 - 별로예요. 1000개 이용 후기 중 72개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 61개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

4/10 - 별로예요

DARLENE 님, Manhattan

좋아요: 직원 및 서비스
2024년 5월에 4박 숙박함
답변 제공: eConcierge 님, 2024년 5월 28일
Dear guest,Thank you for taking the time to rate your experience with us. We are sorry to hear that your stay did not meet your expectations. Your feedback is invaluable as we continuously strive to improve our services and provide exceptional experiences for our guests.If there are specific aspects of your stay that you were dissatisfied with or suggestions you have for us to improve, please do not hesitate to let us know. We genuinely appreciate your input and hope to have the opportunity to welcome you back in the future for a more positive experience.Warm regards,eConcierge

10/10 - 훌륭해요

Ethan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our second visit to Breathless and we loved it! Definitely recommend
2024년 5월에 6박 숙박함
답변 제공: eConcierge 님, 2024년 5월 28일
Dear Ethan,Thank you for sharing your feedback! We're thrilled to hear that you enjoyed your second visit to Breathless. Your recommendation means a lot to us.We look forward to welcoming you back for another fantastic stay in the future.Warm regards,eConcierge

6/10 - 괜찮아요

Denise

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Okay so honest review. The service is good. The room is nice and clean, AC is great in the room. We had a swim out definitely worth it, as the pool closed at 8pm. There’s 2 pools really they say 3 but not true only if you’re staying at secrets can you access the 3rd pool. So really 1 high energy party pool and center pool music but not as crazy. The food is okay. Members actually have access to better food. I was VIP although that really didn’t serve a purpose. Members get top shelf liquor. All inclusive liquor leaves the desire for even a light buzz thumbs down on liquor. The champagne bar in the photos is bottle service only separate bottle charge. I enjoyed my stay as it is a nice hotel minus those details mentioned above. They have private restaurants for breakfast which I was told members only once again and was sent to buffet. So not very all inclusive.
2024년 5월에 2박 숙박함
답변 제공: eConcierge 님, 2024년 5월 20일
Hola Denise!Thank you for sharing your honest review. We're glad to hear that you enjoyed the service, your clean and comfortable room, and the swim-out option. We appreciate your feedback about the pool access, food quality, and the all-inclusive offerings.Your comments are noted and will be addressed to improve our services.We're pleased that overall, you enjoyed your stay and found the hotel to be nice despite the mentioned details. We hope to have the opportunity to welcome you back and provide an even better experience.Best regards,eConcierge

10/10 - 훌륭해요

Veronica Grisel 님, Flower Mound

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 4박 숙박함
답변 제공: eConcierge 님, 2024년 5월 16일
Hola Veronica!Thank you for taking the time to rate your experience with us. Your feedback is invaluable as we continuously strive to provide exceptional service and unforgettable moments for our guests. We're thrilled to see that you had a positive experience during your stay at our resort. If there's anything specific you enjoyed or any suggestions you have for us to further improve, please don't hesitate to let us know. We look forward to welcoming you back for another memorable stay in the future!Best regards,eConcierge

10/10 - 훌륭해요

Jacqueline

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
One of the best resorts I’ve stayed. Service was definitely 5 star!
2024년 4월에 4박 숙박함
답변 제공: eConcierge 님, 2024년 5월 8일
Hola Jacqueline!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely,eConcierge.

10/10 - 훌륭해요

Julie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful resort. Friendly accommodating staff. Good food selection. Great poolside service. Options for party vibe or chill vibe. Best vacation ever!!!
2024년 4월에 7박 숙박함
답변 제공: eConcierge 님, 2024년 5월 2일
Hola Julie,Thank you for your glowing review! We're delighted to hear that you found our resort beautiful, with friendly and accommodating staff. It's wonderful that you enjoyed our food selection and appreciated the great poolside service.We're thrilled that you found our resort to offer options for both a lively vibe and a chill vibe, catering to different preferences. Hearing that your experience was the best vacation ever truly warms our hearts!We hope to have the pleasure of welcoming you back for another amazing stay at Breathless Riviera Cancun in the future.Warm regards,eConcierge

6/10 - 괜찮아요

Joshua

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Enjoyed my time at this resort although I feel some things they can get better at
2024년 4월에 3박 숙박함
답변 제공: eConcierge 님, 2024년 4월 30일
Hola Joshua!We're glad you enjoyed your time with us! Your feedback is important, and we're always striving to improve. We encourage our guests to provide in-house feedback to help us enhance our services during their stay and we are sorry that this wasn't one of those cases. We hope to welcome you back soon for an even better experience.Warm regards,eConcierge

10/10 - 훌륭해요

Dawn

2024년 4월에 4박 숙박함
답변 제공: eConcierge 님, 2024년 5월 20일
Hola Dawn!Thank you for taking the time to rate your experience with us. Your feedback is invaluable as we continuously strive to provide exceptional service and unforgettable moments for our guests. We're thrilled to see that you had a positive experience during your stay at our resort. If there's anything specific you enjoyed or any suggestions you have for us to further improve, please don't hesitate to let us know. We look forward to welcoming you back for another memorable stay in the future!Best regards,eConcierge

8/10 - 좋아요

James Edward

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great . The beach is small and really not a place to swim . Only seen a couple people get in the water.
2024년 4월에 7박 숙박함
답변 제공: eConcierge 님, 2024년 4월 29일
Hola James!Thank you for sharing your feedback! We're delighted to hear that you had a great experience overall. We appreciate your observations about the beach and will take them into consideration for future improvements. We hope to welcome you back soon for another enjoyable stay!Best regards,eConcierge

10/10 - 훌륭해요

Lisa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Service here is amazing!!!!!! We felt so safe and valued! The staff went above and beyond for my birthday. The food is good and is available ALL DAY! Great place to unwind and have fun!
2024년 1월에 3박 숙박함
답변 제공: eConcierge 님, 2024년 4월 24일
Hola Lisa!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely,eConcierge.

6/10 - 괜찮아요

Brent Thomas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall a nice stay with good food and beautiful property. However, very disappointed in promises not kept by management. Stayed for anniversary and told to bring our certificate for a beautiful surprise, only to watch the individual at check in look at it and then appears to just toss it in trash with nothing else said or anything special done for our anniversary. Was told to inform them we are silver Expedia members at check in and were to get bottle of wine and massage for one, but check in told us to talk to another individual, but again no massage or bottle of wine ever provided by anyone we spoke to. Finally told to look at another resort and that it was not a sales pitch and would only last 90 minutes. Four hours later we finished but did receive $200 to spend on an excursion. So, if you want a resort with good food, amazing service from the workers, and a beautiful property, then this would be an option, but if hoping for a special time for a special event, I would go to where you have a better then a 50 -50 chance of it being successfully completed. For the price these extras you plan for should not have been overlooked in so many areas. Still give it 4 stars for the wonderful service the other workers provided to make up for managements oversights.
답변 제공: eConcierge 님, 2024년 4월 22일
Dear guest,As part of our quality follow-up, we would like to express our appreciation for the time invested to share with us your insights and apologize for any dampening circumstances led by the situation described in previous correspondence; We truly value your information about the events that may have changed the perception during your vacations.Please accept our sincere apologies for not having met your expectations on this occasion; this was an isolated situation, and it is not part of the standards that characterize our service.Be certain that it will never be our intention to disappoint any of our guests and rest confident that proper measures are being taken already to improve, correct, and avoid this from happening to any other guest. Our commitment is to offer a high-quality level of service to all our guests, and we will make all efforts to ensure a magnificent experience for our clients.On behalf of the team, we would like to welcome you again to showcase our daily improvements and innovations.Best regards,eConcierge

8/10 - 좋아요

Keisha Delores

2024년 4월에 3박 숙박함
답변 제공: eConcierge 님, 2024년 5월 10일
Hola Keisha!Thank you for taking the time to rate your experience with us. Your feedback is invaluable as we continuously strive to provide exceptional service and unforgettable moments for our guests. We're thrilled to see that you had a positive experience during your stay at our resort. If there's anything specific you enjoyed or any suggestions you have for us to further improve, please don't hesitate to let us know. We look forward to welcoming you back for another memorable stay in the future!Best regards,eConcierge

10/10 - 훌륭해요

Sabrina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My boyfriend and I stayed at Breathless Riveria Cancun for four days to celebrate my birthday. This resort was so beautiful and modern. The staff was very attentive and made sure you had everything you needed. I loved the daily activities provided and the free dinner on the beach for all the guests on my final night of my vacation. My boyfriend (turned fiancée) proposed to me adding the cherry on top of this memorable vacation. We will definitely be returning. If you are thinking about visiting definitely book the trip. You won’t be disappointed.
2024년 4월에 3박 숙박함
답변 제공: eConcierge 님, 2024년 4월 19일
Hola Sabrina!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.We also want to congratulate you on your engagement, being confident that you will have a happy life full of love. We will be waiting for you for your honeymoon celebration. On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely,eConcierge.

10/10 - 훌륭해요

Antoinette

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect
2024년 3월에 2박 숙박함
답변 제공: eConcierge 님, 2024년 4월 15일
Hola Antoinette!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely, eConcierge.

10/10 - 훌륭해요

Traci

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great resort. Food was good. Booze was great and the nightlife was fun.
2024년 3월에 3박 숙박함
답변 제공: eConcierge 님, 2024년 5월 9일
Hola Traci,Thank you for your kind review! We're thrilled to hear that you had a great time at our resort and enjoyed the good food, great drinks, and fun nightlife.We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future!Warm regards,eConcierge

10/10 - 훌륭해요

Ashely

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place To spend our honeymoon! Fun, lots To do and very clean. Room was phenomenal
2024년 4월에 5박 숙박함
답변 제공: eConcierge 님, 2024년 4월 15일
Hola Ashley!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely, eConcierge.

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great!
2024년 1월에 3박 숙박함
답변 제공: eConcierge 님, 2024년 4월 13일
Hola Robert!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely, eConcierge.

10/10 - 훌륭해요

Matthew Benjamin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 4월에 5박 숙박함
답변 제공: eConcierge 님, 2024년 4월 12일
Hola Matthew!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely, eConcierge.

8/10 - 좋아요

Brenda

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall I enjoyed my stay and would go again. However, getting our room took longer than i would of liked. I wish the buffet was open for dinner. Rather than just breakfast and lunch. I wish they had more activities or shows during my stay. The staff was amazing and friendly, the place was very clean and worth the money for the swim up room.
2024년 3월에 6박 숙박함
답변 제공: eConcierge 님, 2024년 4월 11일
Hola Brenda!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely, eConcierge.

10/10 - 훌륭해요

Santa

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The swim out pool from our room was perfect on the days when we went off site and came back and wanted to cool off. The grounds were nicely maintained, the night life was fun and the pools were great. The food was ok. We liked the Pan-Asian and Strips restaurants the best. We wished the buffet was open for dinner. Alejandro at the Foam bar was our favorite server.
2024년 3월에 6박 숙박함
답변 제공: eConcierge 님, 2024년 4월 11일
Hola Santa!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and that you enjoyed your swim-out room; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely, eConcierge.

4/10 - 별로예요

Cori

단체 여행
Although fun at times, the hotel itself was average and the food terrible. The entertainment and wait staff was always on hand to make sure you were having a good time, but the concierge staff and upper "management" all need to learn a little something about hospitality.
2024년 4월에 6박 숙박함
답변 제공: eConcierge 님, 2024년 4월 9일
Hola Cori,Thank you for taking the time to share with us your comments about your recent stay; we sincerely regret to learn that your perception of our services didn't exceed your expectations and ended that way. To identify possible inconsistencies in service that require urgent or immediate follow-up to enhance our guests' hotel experience, we encourage them to provide us with their feedback in real-time during their stay.We would like to know the exact situation that made you rate us like that, so we would appreciate so much if you contact us to let us know about your experience. On behalf of our team, we genuinely hope to have the opportunity to welcome you back again to showcase our daily improvements and innovations.Sincerely,eConcierge

10/10 - 훌륭해요

Belma

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: eConcierge 님, 2024년 4월 22일
Hola Belma!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely,eConcierge.

10/10 - 훌륭해요

Debra

2024년 3월에 2박 숙박함
답변 제공: eConcierge 님, 2024년 4월 17일
Hola Debra!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely, eConcierge.

10/10 - 훌륭해요

Jerrod

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My wife and I took a couples trip and loved it here. We had a swim out oceanfront room. It was clean and had awesome views. The staff was amazing from check in to check out. The entire hotel support staff, everyone at the pools and restaurants are all 5 star. The food at the Asian restaurant and the Mexican restaurant was amazing. The steak restaurant was mediocre. By the Xcelerate pool they had a good lunch spot that we had lunch at everyday and thoroughly enjoyed. I have nothing bad to say about this resort. The party pool is great if you want to have more of that scene. While we were there it was a theme party Friday, Saturday, and Sunday at the Xcelerate pool. So if you plan on spending time there, check ahead to see what the themes are during your stay.
2024년 3월에 4박 숙박함
답변 제공: eConcierge 님, 2024년 3월 26일
Hola Jerrod!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely, eConcierge.

10/10 - 훌륭해요

James Ronald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was great the room was clean the restaurants were wonderful all in all wonderful vacation
2024년 3월에 10박 숙박함
답변 제공: eConcierge 님, 2024년 3월 25일
Hola James Ronald!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely, eConcierge.

8/10 - 좋아요

Raymond 님, Montverde

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was overall good in a safe location. Small in size but good if you prefer an intimate setting. Entertainment and music poolside was good overall. Beach was a bit dirty from seaweed but staff did the best they could to clean daily.
2024년 3월에 2박 숙박함
답변 제공: eConcierge 님, 2024년 3월 25일
Hola Raymond!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely, eConcierge.

8/10 - 좋아요

Stephanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: eConcierge 님, 2024년 3월 22일
Hola Stephanie!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely, eConcierge.

10/10 - 훌륭해요

Brittney

좋아요: 청결 상태, 편의 시설/서비스
Amazing
2023년 12월에 2박 숙박함
답변 제공: eConcierge 님, 2024년 3월 19일
Hola Brittney!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely, eConcierge.

10/10 - 훌륭해요

Kenna

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was perfect! Food and staff was amazing!
2024년 3월에 5박 숙박함
답변 제공: eConcierge 님, 2024년 3월 17일
Hola Kenna!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely, eConcierge.

6/10 - 괜찮아요

Jatnna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I enjoy the treatment from staff . Didn’t like the beach , I had to leave the hotel to find a nice beach to enjoy . And didn’t like the fact that is two resorts in one and they don’t tell you that the preferred members get to have breakfast at a restaurant that was included in your package but you don’t . Only lunch and dinner
2024년 3월에 4박 숙박함
답변 제공: eConcierge 님, 2024년 3월 13일
Hola Jatnna!Thank you for taking the time to share your feedback about your recent stay at Breathless Riviera Cancun.We appreciate your honest review and want to apologize for not meeting your expectations.We take all guests' feedback and use it as an opportunity for improvement.We understand that different travelers have varying preferences and expectations, and we regret that our resort didn't align with what you were looking for. We'll continue to work on enhancing our offerings to ensure a better experience for all our guests.If you decide to visit our resort again in the future, we hope to have the chance to provide you with a more satisfying stay that aligns better with your expectations.Once again, thank you for sharing your thoughts.Best Regards,eConcierge.

6/10 - 괜찮아요

Lauria

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The property was clean and in a pretty location. The staff were polite & friendly. The food was not good & the biggest disappointment was the beach property was unusable. The seaweed was at least three feet tall & the hotel was not equipped to clean the beach. Although beach chairs were on the beach, the water was not accesable. I will never stay at this property again because of the beach situation. If you are not a party person this hotel is not for you.
2024년 3월에 5박 숙박함
답변 제공: eConcierge 님, 2024년 3월 13일
Hola Lauria!Thank you for taking the time to share your feedback about your recent stay at Breathless Riviera Cancun.We appreciate your honest review and want to apologize for not meeting your expectations.We take all guests' feedback and use it as an opportunity for improvement.We understand that different travelers have varying preferences and expectations, and we regret that our resort didn't align with what you were looking for. We'll continue to work on enhancing our offerings to ensure a better experience for all our guests.If you decide to visit our resort again in the future, we hope to have the chance to provide you with a more satisfying stay that aligns better with your expectations.Once again, thank you for sharing your thoughts.Best Regards,eConcierge.

10/10 - 훌륭해요

Lisa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was excellent. Very friendly.
2024년 3월에 4박 숙박함
답변 제공: eConcierge 님, 2024년 3월 12일
Hola Lisa!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely, eConcierge.

2/10 - 너무 별로예요

RAFIK

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
limited food and alcohol, we got sick from during our tau, no food selection
2024년 3월에 5박 숙박함
답변 제공: eConcierge 님, 2024년 3월 13일
Hola Rafik!We would like to thank you for taking the time to share your review regarding your recent stay with us.It is important to highlight that there are 7 different specialty restaurants on the property with many options for food and dishes, including an international buffet. On the other hand, we do not have a limit on food or drinks for our guests, except if there is a health or safety risk.Nevertheless, we appreciate your feedback and want to apologize for not meeting your expectations.We understand that different travelers have varying preferences and expectations, and we regret that our resort didn't align with what you were looking for. We'll continue to work on enhancing our offerings to ensure a better experience for all our guests.Once again, thank you for sharing your thoughts.Best Regards,eConcierge.

6/10 - 괜찮아요

LADARIS

2024년 3월에 3박 숙박함
답변 제공: eConcierge 님, 2024년 4월 1일
Hola LADARIS,Thank you for taking the time to share with us your comments about your recent stay; we sincerely regret to learn that your perception of our services didn't exceed your expectations and ended that way. To identify possible inconsistencies in service that require urgent or immediate follow-up to enhance our guests' hotel experience, we encourage them to provide us with their feedback in real time during their stay.We would like to know the exact situation that made you rate us like that, so we would appreciate so much if you contact us to let us know about your experience. On behalf of our team, we genuinely hope to have the opportunity to welcome you back again to showcase our daily improvements and innovations.Sincerely,eConcierge

10/10 - 훌륭해요

Derek

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Felt very safe.
2024년 2월에 4박 숙박함
답변 제공: eConcierge 님, 2024년 3월 4일
Hola Derek!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely, eConcierge.

10/10 - 훌륭해요

Ruhul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was great
2024년 1월에 6박 숙박함
답변 제공: eConcierge 님, 2024년 2월 27일
Hola Ruhul!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely, eConcierge.

2/10 - 너무 별로예요

Antonette

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Rooms had bugs flying all over n the beds on my luggage’s n everything
2024년 2월에 2박 숙박함
답변 제공: eConcierge 님, 2024년 2월 23일
Hola Antonette,Thank you for taking the time to share with us your comments about your recent stay; we sincerely regret to learn that your perception of our services didn't exceed your expectations and ended that way.To identify possible inconsistencies in service that require urgent or immediate follow-up to enhance our guests' hotel experience, we encourage them to provide us with their feedback in real-time during their stay.We have researched our system and found your room number; we found no other bugs than mosquitos around the area as it is their natural environment. Nevertheless, we have protections in every room to keep these harmless living beings away.We appreciate your feedback and on behalf of our team, we genuinely hope to have the opportunity to welcome you back again to showcase our daily improvements and innovations.Sincerely,eConcierge

8/10 - 좋아요

Tyra

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was excellent. The resort is beautiful. Thank you so much for your hospitality. Will recommend to others. Cesar is the GOAT!
2024년 2월에 4박 숙박함
답변 제공: eConcierge 님, 2024년 2월 21일
Hola Tyra!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely, eConcierge.

8/10 - 좋아요

Jennifer

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The property itself was in average condition. Nice pools but the beach was not great.
2024년 2월에 7박 숙박함
답변 제공: eConcierge 님, 2024년 2월 21일
Hola Jennifer!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely, eConcierge.

10/10 - 훌륭해요

Justin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
great resort, good food and good vibes and energy. only negative i would say is the beach and it not being swim-able, so if you want a resort with a beach that’s swimmable i would not stay here.
답변 제공: eConcierge 님, 2024년 2월 19일
Hola Justin!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your 5-bubble review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely, eConcierge.

10/10 - 훌륭해요

Joynette Maria

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
No me pude quedar una noche más pero apesar de todo lo pasé bien
2024년 2월에 3박 숙박함
답변 제공: eConcierge 님, 2024년 2월 17일
Hola Joynette!Agradecemos el tiempo que has tomado para escribir tu reseña por este medio. Estamos contentos de saber que disfrutaste tu estancia con nosotros y que recibiste el servicio de clase mundial que nos caracteriza,En nombre de todo el equipo, deseamos poder darte la bienvenida nuevamente y que la próxima vez puedas quedarte con nosotros más tiempo.Saludos,eConcierge.

10/10 - 훌륭해요

Joselyn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing resort!! super romantic and intimate. I loved that it was a smaller resort.. it was perfect for someones first time to an all inclusive resort.. also since it is smaller less people around acting fools. I loved it and will be back soon! Only issue is that if you want to explore cancun city too then this place is far from the heart of cancun or hotel zonera… so be prepared for pricey cab rides if you like to explore outside of the resort
2024년 2월에 3박 숙박함
답변 제공: eConcierge 님, 2024년 2월 19일
Hola Joselyn!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely, eConcierge.

8/10 - 좋아요

Abbe

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Had a great 5 day stay at Breathless. This resort definitely knows how to throw a party, which is what we were looking for. The staff and service were amazing. Only complaint was that the food was sub par. A few individual food items at the restaurants were good, but overall I was not thrilled. There is lots to do at the resort and it’s hard to be bored. Especially with the amazing bar tenders. I would recommend this place if partying and drinking is your goal and not relaxing or eating.
2024년 2월에 6박 숙박함
답변 제공: eConcierge 님, 2024년 2월 15일
Hola Abbe!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely,eConcierge.

8/10 - 좋아요

Keith

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very kind and considerate. They never asked or made it awkward to tip. Making us want to tip more. We wish they had more top shelf alcohol but it may be for safety reasons. We felt our room location was perfect to get to anywhere around the resort, but the gym took awhile to find.
2024년 2월에 4박 숙박함
답변 제공: eConcierge 님, 2024년 2월 14일
Hola Keith!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely,eConcierge.

4/10 - 별로예요

Ali

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The place is very nice and clean it has everything we needed but the stuff don’t wanna service you until u tip them first Food takes around hour to two Unless go to to the buffet
2024년 2월에 4박 숙박함
답변 제공: eConcierge 님, 2024년 2월 14일
Hola Ali,Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We regret to learn that your experience was far from pleasant. Please, be certain that this situation does not meet the usual standards of our resort and brand, and we will take the proper measures to prevent recurrences like this in the future.We sincerely look forward to welcoming you back on a future occasion and providing you with the excellent service that characterizes our brand and resort.Best regards,eConcierge.

10/10 - 훌륭해요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property even for over 35
2024년 2월에 3박 숙박함
답변 제공: eConcierge 님, 2024년 2월 12일
Hola James!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your 5-bubble review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely, eConcierge.

8/10 - 좋아요

Kamila

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: eConcierge 님, 2024년 3월 21일
Hola Kamila!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation and taking the time to share with us your review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Riviera Maya.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon. Sincerely, eConcierge.

10/10 - 훌륭해요

Priscilla

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had an amazing time at Breathless
2023년 12월에 3박 숙박함
답변 제공: eConcierge 님, 2024년 2월 12일
Dear Priscilla!Thank you for choosing Breathless Riviera Cancun Resort & Spa; we truly appreciate and value your confidence in showing a genuine interest in our brand. We feel happy to learn the level of service you received from our team members, was consistently world-class and that you enjoyed our entertainment program.We genuinely hope to have the opportunity to welcome you again soon.Sincerely,eConcierge

10/10 - 훌륭해요

David Andrzej

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The experience we had at Breathless Riviera Cancun was amazing. It was our first time in Mexico and the food was delicious. The restaurants on site, the service we received, and the various different activities and events they had planned every day made this the best all-inclusive vacation yet for us. We will definitely be coming back in the future. Thank You for making our stay perfect!
답변 제공: eConcierge 님, 2024년 2월 9일
Dear David!Thank you for choosing Breathless Riviera Cancun Resort & Spa; we truly appreciate and value your confidence in showing a genuine interest in our brand. We feel happy to learn the level of service you received from our team members, was consistently world-class and that you enjoyed our entertainment program.We genuinely hope to have the opportunity to welcome you again soon.Sincerely,eConcierge

6/10 - 괜찮아요

Mario 님, Laval

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Belle hôtel chambre spacieuse service très bien mais pas assez de chaises longue à la plage ou piscine et manque de serviettes de plages a partir de 11 am et pas de prime alcool faut être membre pour avoir de la qualité
2024년 2월에 4박 숙박함
답변 제공: eConcierge 님, 2024년 2월 8일
Hola Mario,Thank you for taking the time to share your feedback regarding your recent stay with us. We are disappointed to hear that we fell short of your expectations, and we apologize for any inconvenience caused. In order to improve our services, we would love to hear more about your stay and the areas where we could improve. Please contact us directly with details about your stay, along with any complaints or concerns you may have. We value your feedback and appreciate the opportunity to make things right.We hope to have the pleasure of welcoming you back in the future and providing you with a better experience that meets your expectations.Best regards,eConcierge.