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호텔 세인트프랜시스 여행 후기

4 out of 5
호텔 세인트프랜시스
210 Don Gaspar Ave, Santa Fe, NM

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 999개 이용 후기 중 523개" "
평점 8 - 좋아요. 999개 이용 후기 중 272개" "
평점 6 - 괜찮아요. 999개 이용 후기 중 112개" "
평점 4 - 별로예요. 999개 이용 후기 중 58개" "
평점 2 - 너무 별로예요. 999개 이용 후기 중 34개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

4/10 - 별로예요

실제 이용하신 고객

출장 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
너무 오래되고 좁은 방..
2024년 1월에 4박 숙박함
답변 제공: Kelsey H- Social Media Coordinator 님, 2024년 1월 23일
We are sorry to hear that your experience with us was not the best. We value your honest feedback and we hope you will give us another opportunity to care for you again.

8/10 - 좋아요

douglas 님, Loveland

가족 여행
좋아요: 청결 상태
Good location is most if the attractions of the hotel other then that I wouldn’t stay in this hotel
2024년 5월에 4박 숙박함
답변 제공: Kelsey H- Social Media Coordinator 님, 2024년 5월 26일
Thank you for your review, Douglas. We appreciate your honest feedback.

10/10 - 훌륭해요

Jennie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel staff were wonderful. Perfect location to walk around and shop or eat.
2024년 5월에 1박 숙박함
답변 제공: Kelsey H- Social Media Coordinator 님, 2024년 5월 22일
We are so happy that you enjoyed our staff and location! We value your support and we hope to see you again soon.

8/10 - 좋아요

Erin

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent service
2024년 5월에 3박 숙박함
답변 제공: Kelsey H- Social Media Coordinator 님, 2024년 5월 22일
Thank you so much for your kind review, Erin! We cherish your support.

10/10 - 훌륭해요

stephanie 님, gainesville

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I loved this place , it really felt like stepping into another time period but modern at the same time. Such a great vibe and the staff was amazing ! Very on top of everything ! Thank you so much 😊
2024년 5월에 1박 숙박함
답변 제공: Kelsey H- Social Media Coordinator 님, 2024년 5월 20일
We are so happy to hear that you love Hotel St. Francis! Thank you so much for your kind words and support. It means the world to us.

10/10 - 훌륭해요

barrie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel with European vibes. I love this hotel
2024년 5월에 1박 숙박함
답변 제공: Kelsey H- Social Media Coordinator 님, 2024년 5월 19일
We are elated to hear that you love Hotel St. Francis! We cherish your support and we hope to see you again soon.

6/10 - 괜찮아요

Dianne

연인과의 여행
The hotel is in need of some updates. Very old and very pricey. Good location.
2024년 5월에 2박 숙박함
답변 제공: Kelsey H- Social Media Coordinator 님, 2024년 5월 17일
Thank you for taking the time to share about your stay with us, Dianne. We appreciate your honest feedback and we will share your concerns with our team. We hope you will give us another chance to care for you again in the future.

8/10 - 좋아요

burcu

2024년 5월에 3박 숙박함
답변 제공: Kelsey H- Social Media Coordinator 님, 2024년 5월 17일
We appreciate your rating! We hope you can return for another enjoyable stay with us soon.

10/10 - 훌륭해요

Madison

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is beautiful! I would suggest knowing what staying in an old, historical hotel is like before booking. Most of the negative reviews I've seen are in regard to the size and layout of the rooms, but they're about what you'd expect with a hotel built at that time. The staff are wonderful, the valet parking was quick and easy. It's in the absolute perfect part of town to walk around near the plaza, and everything is very comfortable and clean. We will definitely be staying here again!
2024년 5월에 1박 숙박함
답변 제공: Kelsey H- Social Media Coordinator 님, 2024년 5월 15일
We are ecstatic to hear that you enjoyed your experience with us! Thank you so much for your kind review and understanding. We truly cherish your support and we look forward to caring for you again.

4/10 - 별로예요

James 님, Angel Fire

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Very small, Ancient rooms.
2024년 2월에 1박 숙박함
답변 제공: Kelsey H- Social Media Coordinator 님, 2024년 5월 12일
We are sorry to hear that the rooms were not what you had hoped for, James. We value your honest feedback and we would love another chance to impress you in the future.

8/10 - 좋아요

Toi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
It’s an older hotel and the rooms are small and some things, like the flooring, could be updated (loose floorboards abounded in our tiny room). That said, the room was super clean and well apportioned. It had everything we needed including really great smelling body wash and lotion, shower cap, plenty of towels, a tv and small closet and steamer. The staff texted me early in the day of check in to make sure we had everything we needed and were responsive as we asked questions and looked for recommendations. Great location in the heart of town. Included valet parking as part of the resort fee was a great bonus. We really enjoyed our brief stay and highly recommend to others.
2024년 5월에 1박 숙박함
답변 제공: Kelsey H- Social Media Coordinator 님, 2024년 5월 12일
Thank you for taking the time to share about your stay with us. We are so glad that you enjoyed many aspects of your visit and we truly appreciate your honest feedback on how we can improve. We cherish your support and high recommendation and we hope to care for you again soon.

8/10 - 좋아요

Joy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We thoroughly enjoyed our stay at the St. Francis! The staff was wonderful and helpful. The coffee in the lobby each morning was a great start to the day. The location was very convenient to all of the shops and restaurants in downtown Santa Fe. I would stay there again!
2024년 4월에 7박 숙박함
답변 제공: Kelsey H- Social Media Coordinator 님, 2024년 5월 10일
Thank you so much for this positive review, Joy! We are so happy to hear that you enjoyed your stay and we would love to care for you again!

10/10 - 훌륭해요

Taryn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the front desk team. Valet parking was super easy. Great location, in the heart of Santa Fe.
2024년 3월에 3박 숙박함
답변 제공: Kelsey H- Social Media Coordinator 님, 2024년 5월 10일
We are thrilled to hear that you enjoyed our location, parking, and staff! Thank you so much for your kind review and support.

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was amazing and my stay was everything I hoped for !
2024년 4월에 2박 숙박함
답변 제공: Kelsey H- Social Media Coordinator 님, 2024년 5월 3일
We cherish your positive review, Anthony! We hope you can return for another five-star stay with us soon!

10/10 - 훌륭해요

Ryuji

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect
2024년 4월에 1박 숙박함
답변 제공: Kelsey H- Social Media Coordinator 님, 2024년 4월 29일
We are ecstatic that you enjoyed your visit with us! Thank you for your review and support.

10/10 - 훌륭해요

Deborah

좋아요: 청결 상태
2024년 2월에 1박 숙박함
답변 제공: Kelsey H- Social Media Coordinator 님, 2024년 4월 28일
Thank you for your positive rating, Deborah! We value your support and we hope to care for you again.

6/10 - 괜찮아요

Fernando

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, easy access to shops, walking distance to a lot. Room was not super pretty for the price.
2024년 4월에 1박 숙박함
답변 제공: Kelsey H- Social Media Coordinator 님, 2024년 4월 21일
Thank you for taking the time to leave us this review. We are glad that you enjoyed our location and cleanliness and we value your honest feedback. We would love another chance to care for you again in the future.

6/10 - 괜찮아요

Darla

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Kelsey H- Social Media Coordinator 님, 2024년 4월 22일
We appreciate your rating, Darla. We hope you will visit us again and give us another chance to earn those last two stars from you.

10/10 - 훌륭해요

Marlys

Love the location and front porch.
2024년 4월에 2박 숙박함
답변 제공: Kelsey H- Social Media Coordinator 님, 2024년 4월 19일
We appreciate your kind review and support! We would love to care for you again.

4/10 - 별로예요

Arthur

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Because the hotel is the oldest in SANTA FE, the room was very small & crowded. only 1 wooden chair to sit on and no desk. The sink was in the room on a small vanity, again no where to put toiletries. The water in the shower took almost 1/2 hr. to get warm. We booked this hotel because it had a restaurant, but discovered it was closed 2 weeks prior. Not a good experience at those prices!!
2024년 4월에 1박 숙박함
답변 제공: Kelsey H- Social Media Coordinator 님, 2024년 4월 15일
Thank you for taking the time to leave us a review, Arthur. Although we strive to provide our guests with a five star experience, we understand we will always have room to grow and areas to improve upon and we appreciate your honesty. This feedback will be very helpful in our growth and becoming our very best! We will work with our team to improve and we hope you will give us another shot to impress you in the future!

6/10 - 괜찮아요

Nancy

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The valet never came. I just parked myself on street. I hope car is safe in morning. No dining options. No ambiance. Staff looks tired and over it. Not a good vibe. Rooms are small. No place to put luggage. Just uncomfortable and small.
2024년 4월에 1박 숙박함
답변 제공: Kelsey H- Social Media Coordinator 님, 2024년 4월 15일
We are sorry to hear that your experience with us was not positive, Nancy. We apologize that we missed the mark in many areas of your stay. We appreciate you bringing these concerns to our attention and we will work with our team to improve.

10/10 - 훌륭해요

Laura

Love the staff
2024년 4월에 1박 숙박함
답변 제공: Kelsey H- Social Media Coordinator 님, 2024년 4월 12일
We appreciate your positive review, Laura! We are so happy that you enjoyed our staff during your visit with us. We hope to see you again soon!

2/10 - 너무 별로예요

Stephen

별로예요: 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Kelsey H- Social Media Coordinator 님, 2024년 4월 7일
We are sad to hear that your experience with us was not the best. We value your honesty and we hope you will give us another shot to impress you in the future.

10/10 - 훌륭해요

Patricia

2024년 3월에 1박 숙박함
답변 제공: Kelsey H- Social Media Coordinator 님, 2024년 4월 21일
We are ecstatic that you enjoyed your visit with us, Patricia! Thank you for your kind review and support.

6/10 - 괜찮아요

Tamir

2024년 3월에 5박 숙박함
답변 제공: Kelsey H- Social Media Coordinator 님, 2024년 3월 30일
Thank you for your rating. We would love another chance to care for you again.

10/10 - 훌륭해요

Mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place be to stay
2024년 3월에 1박 숙박함
답변 제공: Kelsey H- Social Media Coordinator 님, 2024년 3월 29일
We are thrilled that you enjoyed your stay! Thank you for your support.

8/10 - 좋아요

Sharisse

좋아요: 청결 상태, 직원 및 서비스
It was a great location and the furnishings were quaint but the property is definitely dated. Carpet, bathroom tile in the room definitely in need of repair.
2024년 3월에 4박 숙박함
답변 제공: Kelsey H- Social Media Coordinator 님, 2024년 3월 27일
Thank you so much for your review and feedback about your stay. We will share your concerns with our team and we hope you will return soon.

6/10 - 괜찮아요

L. Blaine

2024년 3월에 2박 숙박함
답변 제공: Kelsey H- Social Media Coordinator 님, 2024년 3월 27일
We appreciate your honest rating. We hope you will stay with us again and give us another chance to earn those last two stars from you.

8/10 - 좋아요

Lois

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had a hard time sleeping because of all of the noise outside…. Trucks, cars, garbage trucks… so noisy!
2024년 3월에 1박 숙박함
답변 제공: Kelsey H- Social Media Coordinator 님, 2024년 3월 27일
We are very sorry to hear about the noise disturbance you experienced with us. We apologize for the inconvenience this caused and we wish you had a more restful night with us. We value your honest feedback and we would love another chance to care for you again in the future.

10/10 - 훌륭해요

Marcela

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Staff was amazing
2024년 3월에 2박 숙박함
답변 제공: Kelsey H- Social Media Coordinator 님, 2024년 3월 24일
Thank you for your kind words about our staff! We cherish your support.

10/10 - 훌륭해요

Paul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lobby, bar, location
2024년 3월에 1박 숙박함
답변 제공: Kelsey H- Social Media Coordinator 님, 2024년 3월 17일
We appreciate your review and support, Paul! We hope you can return soon.

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was perfect
2024년 2월에 2박 숙박함
답변 제공: Kelsey H- Social Media Coordinator 님, 2024년 3월 12일
We are thrilled to hear that everything was perfect during your stay with us! We cherish your support and we would love to care for you again.

8/10 - 좋아요

Abel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful, clean and aesthetically pleasing. Staff was courteous. Downside was the slamming of doors early hours of the morning from housekeeping while they were cleaning other rooms and the blowing of leaves this made it difficult to sleep or for a quiet escape. Queen size beds for traveling families would be a nice addition to the spacious double room. Overall good experience.
2024년 3월에 2박 숙박함
답변 제공: Kelsey H- Social Media Coordinator 님, 2024년 3월 12일
Thank you for taking the time to share about your experience with us, Abel. We are delighted to hear that you enjoyed your stay and we appreciate your honest feedback on how we can improve. We would love another chance to care for you again in the future.

10/10 - 훌륭해요

Susan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
it was gorgeous
2024년 2월에 3박 숙박함
답변 제공: Kelsey H- Social Media Coordinator 님, 2024년 3월 8일
We cherish your review and support, Susan! We hope to see you again soon.

8/10 - 좋아요

Erik 님, Centennial

2024년 2월에 1박 숙박함
답변 제공: Kelsey H- Social Media Coordinator 님, 2024년 3월 20일
Thank you for your rating, Erik. We appreciate your support.

10/10 - 훌륭해요

Diann

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Kelsey H- Social Media Coordinator 님, 2024년 2월 28일
We cherish your positive rating and support! We hope to see you again soon.

8/10 - 좋아요

Ariacna

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was valet parking only and it was convenient for the downtown parking situation
2024년 2월에 1박 숙박함
답변 제공: Kelsey H- Social Media Coordinator 님, 2024년 2월 27일
Thank you for your positive review! We value your support.

10/10 - 훌륭해요

Jill 님, Columbus

가족 여행
The Hotel St Francis is located in the heart of Santa Fe. It’s an easy walk to galleries, restaurants and shops. The staff are all friendly and helpful. I highly recommend this hotel.
2024년 2월에 2박 숙박함
답변 제공: Kelsey H- Social Media Coordinator 님, 2024년 2월 27일
Thank you for your kind words about our hotel and staff, Jill! We cherish your support and high recommendation.

10/10 - 훌륭해요

Carolyn

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always a good stay at St. Francis! Older property, but always clean and always doing improvements. Love having Secreto and Gruet conveniently located.
2024년 2월에 3박 숙박함
답변 제공: Kelsey H- Social Media Coordinator 님, 2024년 2월 27일
We are elated to hear that you always enjoy your stays with us, Carolyn! We appreciate your support and understanding and we would love to care for you again soon.

10/10 - 훌륭해요

Adam

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Kelsey H- Social Media Coordinator 님, 2024년 2월 18일
We are elated that your experience was ten out of ten, Adam! We are so grateful for your support and we would love to care for you again.

10/10 - 훌륭해요

Raymond 님, Littleton

2024년 2월에 1박 숙박함
답변 제공: Kelsey H- Social Media Coordinator 님, 2024년 3월 20일
We are elated that your experience was five-star! We value your support and we would love to care for you again.

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great location, beautiful lobby, friendly and helpful staff. Just a tiny tiny room. I love historic places and know tiny rooms are just a part of choosing historic places but this one was next level small. The bed and linens were comfortable though.
2024년 2월에 1박 숙박함
답변 제공: Kelsey H- Social Media Coordinator 님, 2024년 2월 11일
Thank you for sharing about your experience with us. We are thrilled to hear that you enjoyed our location, lobby, and staff and we appreciate your honest feedback. We hope to care for you again in the future.

10/10 - 훌륭해요

Kaye

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The St. Francis Hotel has a distinctive simplicity and charm linked to its past as a monastery. Its location is quiet but an easy walk to restaurants, shops, an excellent independent bookstore, art galleries, historic sites, and government buildings. It houses a very good restaurant and bar. The St. Francis staff are unfailingly helpful, patient and well trained.
2024년 2월에 5박 숙박함
답변 제공: Kelsey H- Social Media Coordinator 님, 2024년 2월 7일
Your glowing review has made our day, Kaye! Thank you so much for your kind words about our hotel and staff. We cherish your support and we hope to care for you again soon.

8/10 - 좋아요

jeff 님, CARLSBAD

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is beautiful historic property located just a block off of Santa Fe Plaza. The art displayed, along with the antique furniture pieces throughout are interesting. The staff are very accommodating and friendly. My only issue with the hotel is that they charge a $30/day “resort fee”, despite not having a pool, gym, or other typical “resort” amenities. They offer access to these amenities in their nearby sister properties.

6/10 - 괜찮아요

Regina

출장 여행
좋아요: 직원 및 서비스
2024년 1월에 2박 숙박함
답변 제공: Kelsey H- Social Media Coordinator 님, 2024년 2월 3일
We appreciate you taking the time to leave us this review, Regina. We would love another chance to care for you again and impress you with our care and accommodations.

10/10 - 훌륭해요

Cindy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Kelsey H- Social Media Coordinator 님, 2024년 1월 29일
We are so glad that your experience with us was ten out of ten, Cindy! We appreciate your support and we would love to care for you again.

10/10 - 훌륭해요

Kathryn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Kelsey H- Social Media Coordinator 님, 2024년 1월 29일
Thank you so much for your positive rating, Kathryn! We value your support.

10/10 - 훌륭해요

Molly

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Kelsey H- Social Media Coordinator 님, 2024년 1월 29일
We appreciate your review, Molly! We hope you can return for another enjoyable stay with us soon.

10/10 - 훌륭해요

Danielle

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful hotel with close proximity to the Plaza. Comfortable rooms. Very quiet and enjoyable setting.
2024년 1월에 2박 숙박함
답변 제공: Kelsey H- Social Media Coordinator 님, 2024년 1월 29일
We are thrilled that you enjoyed your stay with us, Danielle! We cherish your support and we hope to see you again soon.

10/10 - 훌륭해요

Guillermo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent and peaceful!
2024년 1월에 1박 숙박함
답변 제공: Kelsey H- Social Media Coordinator 님, 2024년 1월 27일
Thank you so much for your kind words! Your support is greatly appreciated.