2/10 - 너무 별로예요
Panna
연인과의 여행
2023년 11월 13일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Honestly, I will never be visiting this place again. I tried everything possible to keep the dates of my stay but my boyfriend was deployed and his time kept getting extended. I tried to move the dates out several times but everything showed as booked even next year. I had customer service reach out To the hotel and they were of no help. We asked for even a partial refund (total trip was over $5000) and still they said no. This is the absolute worst experience I ever had. I hope no one else goes through this. We did not purposely miss the dates of a $5000 trip but we can’t help it if my boyfriend was still deployed. My friends, family and I will never book with this property again!!!
Panna
2023년 10월에 7박 숙박함