외관

호텔 넥서스, BW 시그니처 컬렉션 여행 후기

3 out of 5
호텔 넥서스, BW 시그니처 컬렉션
2140 N Northgate Way, Seattle, WA

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 265개" "
평점 8 - 좋아요. 1001개 이용 후기 중 321개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 186개" "
평점 4 - 별로예요. 1001개 이용 후기 중 118개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 111개" "

7.6/10

청결 상태

8.2/10

직원 및 서비스

6.8/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

8/10 - 좋아요

Brian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very close to city/public transportation!
2024년 2월에 4박 숙박함
답변 제공: Devin, Front Office Manager 님, 2024년 5월 28일
Thank you for the gracious rating you shared regarding your stay at the hotel nexus. It is guests like yourself that give us the pleasure of serving. My team and I work tirelessly each day to ensure our guest experience is exceeded and we are glad to have achieved that during your stay.I hope you will choose to stay with us again the next time you are in Seattle!

10/10 - 훌륭해요

Billi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The breakfast was very filling, bed was super comfortable, and the bathroom was HUGE!!!
2024년 5월에 3박 숙박함
답변 제공: Devin, Front Office Manager 님, 2024년 5월 28일
Thank you for the gracious rating you shared regarding your stay at the hotel nexus. It is guests like yourself that give us the pleasure of serving. My team and I work tirelessly each day to ensure our guest experience is exceeded and we are glad to have achieved that during your stay.We look forward to being of service to you in the future.

10/10 - 훌륭해요

Ronald

좋아요: 청결 상태
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Christine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean, good service. Would recommend.
2024년 5월에 1박 숙박함
답변 제공: Devin, Front Office Manager 님, 2024년 5월 24일
thank you for taking the time to leave us a review. I am happy to hear you enjoyed your stay with us at Hotel Nexus. I sincerely hope you will choose to stay with us again the next time you are in seattle.

10/10 - 훌륭해요

JR

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Older property, but rooms are updated and clean. Staff is excellent.
2024년 5월에 2박 숙박함
답변 제공: Bridgit Adala( General Manager). 님, 2024년 5월 21일
Hello JR.Thank you for taking the time to share such wonderful feedback regarding your stay.I am happy our excellent staff took great care of you and the room cleanliness was up to your standard.I hope we can welcome you back again soon for yet another great experience.Stay Safe.

8/10 - 좋아요

Shiun

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Conveniently located hotel with more character than a Holiday Inn Express. Nice hot breakfast in the cafe, free use of laundry machines and decent fitness center. Friendly staff except for this one older security guy who gruffly barked "EXCUSE ME" to my slow-moving wife during an early morning fire alarm evacuation when he could have easily walked around her. Probably an uncle of the hotel owner. Otherwise a fine stay.
2024년 5월에 6박 숙박함
답변 제공: Bridgit Adala( General Manager). 님, 2024년 5월 21일
Hello Shiun.Thank you for taking the time to share your honest feedback about your stay at Hotel Nexus.I am so sorry to hear this, i will be addressing the concerns you raised about the night guard,so we ensure exceptional guest experience is achieved everytime.We look forward to welcoming you back for a much better experience.Stay safe.Best.

10/10 - 훌륭해요

Astrid

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great Front Desk, easy parking - yummie restaurant across the parking lot - very convenient. Nice breakfast with options, oatmeal, egg omelette, fruit etc.. Good shower head, nice new linens. Clean and convenient.
2024년 5월에 1박 숙박함
답변 제공: Devin, Front Office Manager 님, 2024년 5월 20일
Thank you for taking the time to write us a review. I am so happy you enjoyed your stay with us. Our staff work hard to make sure you have a great experience. I hope you will stay with us again the next time you are in Seattle.

4/10 - 별로예요

Trevor

아이를 동반한 가족 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The pictures posted of the property are a false representation of what it really looks like. The rooms were clean I will give them that, but the exterior and facilities of the hotel are run down. Sketchy cars and people in the parking lot late night to the early morning. For a one night stay it certainly wasn’t worth $150. I wouldn’t go again.
2024년 5월에 1박 숙박함
답변 제공: Devin, Front Office Manager 님, 2024년 5월 17일
Thank you for taking the time to write s a review. I apologize for the experience you had. this is not keeping with our guest satisfaction promise. I will let the relevant parties know so we can improve for future guests stays.

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: Devin, Front Office Manager 님, 2024년 5월 16일
We are happy you enjoyed your stay with us. We hope you will choose to stay with us again the next time you are in Seattle.

6/10 - 괜찮아요

Connie 님, Port Ludlow

좋아요: 직원 및 서비스
Staff were great.The hotel is quite outdated.Convenient to U of W Northwest for our needs
2024년 5월에 1박 숙박함
답변 제공: Devin, Front Office Manager 님, 2024년 5월 16일
We are sorry we missed the mark on some aspects of your stay. We hope you will try us again to give us a second chance the next time you are in Seattle.

10/10 - 훌륭해요

Courtney

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The rooms were nice! It felt a little sketchy and not being able to enter the side doors was very inconvenient.
2024년 4월에 1박 숙박함
답변 제공: Devin, Front Office Manager 님, 2024년 5월 12일
thank you for taking the time to leave us a review! We are happy you enjoyed your stay with us. Any concerns that you raised in your review we will look into. We hope you will choose to stay with us again the next time you are in Seattle.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bueno!
2024년 5월에 1박 숙박함
답변 제공: Devin, Front Office Manager 님, 2024년 5월 12일
Thank you for taking the time to leave us a review! we are happy your enjoyed your stay with us. We hope you will choose to stay with us again the next tie you are in Seattle.

10/10 - 훌륭해요

Valerie 님, richland

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Older property but well kept and updated. The breakfast was really good 👍
2024년 5월에 1박 숙박함
답변 제공: Bridgit Adala( General Manager). 님, 2024년 5월 7일
Thank you for taking the time to share such lovely feedback Valerie.We are glad you enjoyed your stay and look forward to being of service to you again soon.Stay safe.Best,

8/10 - 좋아요

Aaron

좋아요: 청결 상태, 직원 및 서비스
2024년 5월에 1박 숙박함
답변 제공: Devin, Front Office Manager 님, 2024년 5월 8일
Thank you for taking the time to leave us a review. We are happy to hear you enjoyed your stay. We sincerely hope you will choose Hotel Nexus again the next time you are in Seattle.

8/10 - 좋아요

ANDRE LUIS

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ok
2024년 5월에 3박 숙박함
답변 제공: Bridgit Adala( General Manager). 님, 2024년 5월 7일
Thank you for taking the time to share your feedback Andre.We are glad you enjoyed your stay with us at the Hotel Nexus.We look forward to welcoming you back,whenever you visit the Northgate area.Stay safe.Best,

8/10 - 좋아요

Gabriela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Devin, Front Office Manager 님, 2024년 5월 6일
Thank you for taking the time to leave us a rating. We are glad you enjoyed your stay with us. If there is anything you can think of that would of made your stay more pleasant, please let us know if you have the time to do so. We do hope you will stay with us again the next time you are in Seattle.

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Devin, Front Office Manager 님, 2024년 5월 1일
Thank you for taking the time to leave us rating. We are so please you enjoyed your stay with us. We sincerely hope you will choose to stay with us again the next time you are in Seattle.

6/10 - 괜찮아요

Dr. Shawn

아이를 동반한 가족 여행
This was entirely a 3-star experience, with 3-star beds, 3-star pillows, 3-star cleanliness, and a 3-star bathroom. If your purpose is to sleep, get up, and go, it does the job. It's definitely no frills. It served us well enough for an overnight stay. One concerning factor was that our door didn't lock easily without applying a lot of force to get the top lock to engage.
2024년 4월에 1박 숙박함
답변 제공: Devin, Front Office Manager 님, 2024년 4월 21일
Hi Dr. Shawn,I'm sorry that we did not fully meet the standards that you rightfully expected. Your review will help us better our customer experience so future guest can enjoy their stay more. Our lock are in the process of being changed out to new ones that should alleviate the problem that you experienced. We are hoping to have this done by early summer. We hope you will give us a second chance if you stay in Seattle again.

10/10 - 훌륭해요

Jasmine

2024년 3월에 1박 숙박함
답변 제공: Bridgit Adala( General Manager). 님, 2024년 4월 22일
Hello Jasmine.Thank you for such a gracious rating.We are glad you enjoyed your stay at the Hotel Nexus and look forward to welcoming you v back again soon.Stay safeBest,

8/10 - 좋아요

George

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Had cigarette smoke coming in our room at 2:00 a.m.
2024년 4월에 1박 숙박함
답변 제공: Devin, Front Office Manager 님, 2024년 4월 20일
Thank you George for the review. I appreciate your honest feedback as it allows us to work on making the guest experience better. We hope you will choose to stay with us again next time you are in Seattle.

8/10 - 좋아요

Gabriela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Devin, Front Office Manager 님, 2024년 4월 20일
Thank you Gabriela for the review. We hope you will stay with us again the next time you are in Seattle.

6/10 - 괜찮아요

Armando

별로예요: 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Devin, Front Office Manager 님, 2024년 4월 9일
Dear Armando,We appreciate you staying with us while you were in Seattle. If you have a moment, please let us know what we have done to make your stay more enjoyable.

10/10 - 훌륭해요

Stephen

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Employees are very friendly and helpful. Breakfast quite satisfactory, good daily variety and attendants present and friendly. All property kept clean continually.
2024년 3월에 5박 숙박함
답변 제공: Front Desk Team 님, 2024년 4월 8일
Hello Stephen!We are very happy that you enjoyed your stay here at Hotel Nexus and look forward to seeing back here again soon!

10/10 - 훌륭해요

Elsa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very safe and quiet. Nice area.
2024년 3월에 3박 숙박함
답변 제공: Front Desk Team 님, 2024년 4월 8일
Hello Elsa!We are very happy that you enjoyed your stay here at Hotel Nexus and look forward to seeing back here again soon!

10/10 - 훌륭해요

Sung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Devin, Front Office Manager 님, 2024년 4월 9일
Dear Sung,We are delighted you enjoyed your stay with us! We hope we will see you again on your next trip to Seattle!

8/10 - 좋아요

Elda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We couldn’t sleep well because the neighbor guest did strong noises.
2024년 3월에 2박 숙박함
답변 제공: Thomas, Assistant Manager 님, 2024년 3월 31일
Dear Elda,Thank you for taking time to send us a positive feedback. We will communicate your concerns to senior management so they put consideration when is time for capital renovation. Thank you for staying with us and we hope to see you in the near future.Sincerely,

10/10 - 훌륭해요

Gabriela

좋아요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Thomas, Assistant General Manager 님, 2024년 3월 31일
Dear Gabriela,Thank you for taking time to send us your remark. We are thrilled to find out we provided an excellent guest service. We hope to see you again in your next journey in Seattle.Sincerely,

8/10 - 좋아요

Brad

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location to UWMC offices, fuel stations close by, freeway access one block away.
2024년 3월에 1박 숙박함
답변 제공: Thomas, Assistant General Manager 님, 2024년 3월 27일
Dear Brad,Thank you for your positive feedback. We're glad to hear and appreciate your comments. Be sure to stay with us again in the near future. Thank you.

4/10 - 별로예요

Willa

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Not cheap, but the cheapest hotel in the area. Breakfast is closed at 10:00. Don't go after 9:00 though. There's nothing left. Coffee is not great but there's a Starbucks across the street if good coffee is important to you. I had a nonsmoking room but I could smell cigarettes from my neighbors. The staff is wonderful though. Friendly, welcoming and efficient. Hotel is about 1 block from the freeway and it's easy to get into and out of the hotel from either direction using a side road with a traffic light.
2024년 3월에 5박 숙박함
답변 제공: Thomas, Assistant General Manager 님, 2024년 3월 27일
Dear Willa,Thank you for submitting your feedback about your experience. I will share your concerns with breakfast team so they continue to replenish the breakfast foods in the morning. Thank you staying with us.

6/10 - 괜찮아요

Gordon

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Bed was squeaking Average breakfast
2024년 3월에 2박 숙박함
답변 제공: Thomas, Assistant General Manager 님, 2024년 3월 27일
Dear Gordon,Thank you for sending us your feedback. I will share your concerns with the maintenance team so they check the condition of the mattress. I will also communicate to breakfast team for a better service. Thank you.

6/10 - 괜찮아요

Vivek

아이를 동반한 가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel feels somewhere between motel and hotel. All rooms open to out door common balcony and doors shut hard. Kitchenette in some images showing a proper stove but they just provided countertop induction stove which is very slow for cooking and no exhaust in kitchen area. Luckily we didnt need to cook much. Bathtub also had issue as water was draining very slow and there is no option to slow down shower speed so by the time you done shower you actually standing in a pool of soapy water.
2024년 3월에 3박 숙박함
답변 제공: Thomas, Assistant General Manager 님, 2024년 3월 25일
Dear Vivek,Thank you for sending us your feedback on your stay experience. We are saddened to hear that we did not meet your expectation. The planning committee has plans to renovate the hotel guestroom in the near future. Thank you for staying with us and we hope you give us a chance in the future.Sincerely,

8/10 - 좋아요

Joe

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
location is good, room is not warm since the door is towards outside
답변 제공: Thomas, Assistant General Manager 님, 2024년 3월 21일
Dear Joe,Thank you so much for sending us your positive feedback. We're delighted to hear you had a great stay with us. We hope to see you again in your next journey to Seattle. Thank you for staying with us.Sincerely,

8/10 - 좋아요

Ken

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Thomas, Assistant General Manager 님, 2024년 3월 21일
Dear Ken,Thank you so much for sending us your positive feedback. We're delighted to hear you had a great stay with us. We hope to see you again in your next journey to Seattle. Thank you for staying with us.Sincerely,

8/10 - 좋아요

PENG

2024년 3월에 5박 숙박함
답변 제공: Devin, Front Office Manager 님, 2024년 4월 9일
Dear Peng,We are happy that you enjoyed your stay with us! We hope to see you again on your next trip to Seattle!

8/10 - 좋아요

john

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
N/a
2024년 3월에 1박 숙박함
답변 제공: Thomas, Assistant General Manager 님, 2024년 3월 17일
Dear john,Thank you for staying at the Hotel Nexus and taking time to send us a 4-stars on your stay experience. We're delighted to provide a welcoming hospitality to you. We will look forward to serving you again in the future.Sincerely,

4/10 - 별로예요

Jose

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Air conditioning unit was very loud. Door was not closing properly. Bathroom had broken areas in shower, door that between rooms was not very secure.
2024년 3월에 2박 숙박함
답변 제공: Thomas, Assistant General Manager 님, 2024년 3월 15일
Dear Jose,Thank you for taking time to send us your remark about your stay experience. I will communicate your concerns to maintenance team so they can assess and correct the deficiencies reported by you. Thank you for staying with us and we hope you allow us a new opportunity in the future. Sincerely,

10/10 - 훌륭해요

Damion

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very convenient immediate access to everything I need. Shop,food and gas.
2024년 3월에 2박 숙박함
답변 제공: Thomas, Assistant General Manager 님, 2024년 3월 10일
Dear Damion,We are happy to hear you enjoyed your stay with us. Here at Hotel Nexus Seattle, we strive to deliver the best guest experience. Thank you for staying with us, and we hope to serve you again in the future.Sincerely,

6/10 - 괜찮아요

lina

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
It was a good stay if you want the office circling around ur room feeling like ur doing something wrong, and having a car outside ur room for 4 hours just parked felt harassed the whole time, and was forced to have housekeeping come in and I’ve never had that issue with any other western or any room, might be the last time I come
2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 3월 9일
Dear lina,Thank you sharing your feedback about your stay experience. Our hotel guest's safety as well as other hotel guest's safety and our staff safety are our most top priority. That being said, we have 24/7 security on-site. Thank you for taking time to send us your feedback.

10/10 - 훌륭해요

Kateri

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very clean and comfortable. Will definitely stay here again I slept like a baby in this bed.
2024년 2월에 1박 숙박함
답변 제공: Bridgit Adala( General Manager). 님, 2024년 2월 20일
Hello Kateri.Thank for being our guest and for taking the time to share such kind words.We are glad you had an exceptional stay and look forward to welcoming you back again soon.Safe TravelsBest,

8/10 - 좋아요

Bonnie

2024년 2월에 2박 숙박함
답변 제공: Thomas, Assistant General Manager 님, 2024년 3월 21일
Dear Bonnie,Thank you so much for sending us your positive feedback. We're delighted to hear you had a great stay with us. We hope to see you again in your next journey to Seattle. Thank you for staying with us.Sincerely,

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location, friendly, excellent staff. Rooms are a little loud, street noise was a factor.
2024년 2월에 1박 숙박함
답변 제공: Thomas, Assistant General Manager 님, 2024년 2월 17일
Dear Anonymous,Thank you so much for sending us a review on your stay experience. Here at Hotel Nexus Seattle, we strive to deliver quality rooms and great experiences to every guests. When you're in town, please stay with us again. We would love to have you as our guest. Thank you.

8/10 - 좋아요

Rebecca E

2024년 2월에 3박 숙박함
답변 제공: Thomas, Assistant General Manager 님, 2024년 2월 11일
Dear Rebecca E,Thank you for taking time to rate us on your stay experience at the Hotel Nexus Seattle. If there is anything we can do to make your stay more comfortable for your next stay, please let us know. Thank you and have a wonderful weekend.Sincerely,

8/10 - 좋아요

Helen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The room we had was right by the elevators to the second floor. There was a lot of banging doors and loud talking at night.The breakfast bar was good and had good variety. Everything was fresh z
2024년 2월에 3박 숙박함
답변 제공: Thomas, Assistant Manager 님, 2024년 2월 8일
Dear Helen,We would like to sincerely thank you for staying with us and your honest feedback. I will share your positive feedback with our breakfast team. I am sure they will be happy to hear you enjoyed your breakfast. We hope to serve you again in the future. Sincerely,

4/10 - 별로예요

Todd

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Hard, Rough and Disappointed
My name is Todd. I stayed in room 205 on the night of 2/4/24. The bed is too hard, the bed spread is rough and uncomfortable, pillows are to hard and lacked support. The bathroom tissue is the roughest I have ever used, very uncomfortable. Staff was friendly. Breakfast was good compared to the last hotel I stayed in. The hotel and my room were very clean. The hotel room has some up dates, it somehow reminds me of steam punk. A blending of old and new, it works. There was a refreshing lack of sirens but I-5 can be heard all night, but not to bad. In conclusion, would I stay here again? Not likely the bedding situation is a deal breaker. Somehow I felt like I liked the place. 😕
2024년 2월에 1박 숙박함
답변 제공: Bridgit Adala( General Manager). 님, 2024년 2월 6일
Hello Todd.Thank you for taking the time to share your honest experience with us.I am so sorry to hear your bed was uncomfortable, this is not in keeping with our guest satisfaction promise.I am happy to hear that some aspects of your stay were pleasant.Please be assured, our front desk team is available 24/7 to provide solutions to our guest concerns, to ensure guest satisfaction.I hope we can welcome you back again so we can offer our best experience the second time around.Stay safe.

8/10 - 좋아요

Hilario Jesus

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall, it is an excellent place to live.
2024년 1월에 4박 숙박함
답변 제공: Thomas, Assistant General Manager 님, 2024년 2월 4일
Dear Hilario Jesus,We're happy to hear that you enjoyed your stay with us.Here at Hotel Nexus Seattle, we strive to provide quality products and service to our hotel guests. Thank you for staying with us and we hope to serve you again soon.Sincerely,

10/10 - 훌륭해요

Zorayda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Bridgit Adala( General Manager). 님, 2024년 1월 27일
Hello Zorayda.Thank you for choosing Hotel Nexus.We loved having you as our guest and look forward to serving you again in the future.Stay safeBest,

8/10 - 좋아요

Jose

출장 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Bridgit Adala( General Manager). 님, 2024년 1월 27일
Thank you for choosing Hotel Nexus Jose.We loved getting an opportunity to be of service to you during your travels.We hope to welcome you back again soon. Stay safeBest,

8/10 - 좋아요

Holly

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스
They should have low flow bathroom fixtures. The shower feels lovely but so much water is dispensed, the drain cannot keep up and the tub starts to fill. The drain wasn’t clogged, once I turned off the shower the tub drained quickly
2024년 1월에 2박 숙박함
답변 제공: Bridgit Adala( General Manager). 님, 2024년 1월 27일
Dear Holly.Thank you for taking the time to share your honest feedback with us.By telling us what you like and do not like, we tailor our product to suit our guest needs.I hope we get another chance to serve you in the future.stay safeBest,

10/10 - 훌륭해요

Tony

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Good staff. Good location
2024년 1월에 7박 숙박함
답변 제공: Bridgit Adala( General Manager). 님, 2024년 1월 27일
Thank you Tony.My team and i work very hard to ensure our guest experience is met and surpassed.We are glad to have delivered 5 star service during your stay with us.We hope to welcome you back again soon.Safe Travels.Best

8/10 - 좋아요

Yumiko

2024년 1월에 1박 숙박함
답변 제공: Thomas, Assistant General Manager 님, 2024년 2월 4일
Dear Yumiko,Thank you for the positive feedback on your stay experience. We're happy to hear that you enjoyed your stay with us. Here at Hotel Nexus Seattle, we strive to provide quality products and service to our hotel guests. Thank you for staying with us and we hope to serve you again soon.Sincerely,