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샌드맨 호텔 밴쿠버 에어포트 여행 후기

3 out of 5
샌드맨 호텔 밴쿠버 에어포트
3233 St. Edwards Drive, Richmond, BC

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 2381개 이용 후기 중 1043개" "
평점 8 - 좋아요. 2381개 이용 후기 중 761개" "
평점 6 - 괜찮아요. 2381개 이용 후기 중 326개" "
평점 4 - 별로예요. 2381개 이용 후기 중 141개" "
평점 2 - 너무 별로예요. 2381개 이용 후기 중 110개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

Jihoon

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
호텔은 가격에 비해 깔끔했으나 시내와 좀 거리가 있고, 전철역과 멀어서 시내로의 접근이 불편했다.
2023년 10월에 2박 숙박함
답변 제공: Ramy 님, 2023년 10월 26일
Dear Jihoon,Thank you for your four-star rating. We appreciate your feedback and are glad to know you had a positive experience during your stay. If you ever have any specific feedback or comments you'd like to share, please feel free to do so. We look forward to hosting you again in the future.Warm regards,Ramy AgaibyGeneral Manager

2/10 - 너무 별로예요

chaehwa

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Ramy 님, 2023년 7월 6일
Dear Chaehwa,Thank you for taking the time to rate your recent stay at our hotel. We appreciate your feedback.We would have valued more detailed feedback to better understand any areas in which we fell short during your stay. Your comments are important to us as we continually strive to improve our services and provide the best possible experience for our guests.If there are any specific concerns or issues you would like to address, please feel free to reach out to us directly. We are committed to addressing any shortcomings and taking appropriate measures to ensure that similar experiences do not occur in the future.Thank you for choosing our hotel, and we hope to have the opportunity to serve you better in the future.Warm regards,Ramy Agaiby, General Manager

8/10 - 좋아요

Shawn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms were clean but a little dated. Staff was friendly. Overall, the $300 per night is quite steep for this room. It’s more of a $150-200 type room/hotel. Thanks
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Karen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a convient, reasonable stay with a shuttle and restaurant on site. Friendly staff. Highly recommend the Sandman!!
2024년 5월에 1박 숙박함

4/10 - 별로예요

Nham

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is poor in service. No shampoo, shower gel are available in the room. Also, the room is not clean and neat.
2024년 5월에 1박 숙박함

4/10 - 별로예요

XUAN

별로예요: 청결 상태, 직원 및 서비스
Not proper service
2024년 5월에 2박 숙박함

8/10 - 좋아요

David

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Shuttle to airport excellent. 10 min walk to train for city centre.
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

sue

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to airport with free shuttle
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

lynette

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The pool was great for the children (12 17) the hot tub is so deep! Very enjoyable 4 day stay before going to Alaska!
2024년 5월에 1박 숙박함
답변 제공: Ramy 님, 2024년 5월 28일
Dear Lynette,Thank you for your wonderful feedback! We're delighted to hear that you and your children enjoyed the pool and the deep hot tub during your stay. It's great to know that you had an enjoyable four-day visit before heading to Alaska. We hope to welcome you back for another fantastic stay in the future.Best regards,Ramy Agaiby,General Manager

4/10 - 별로예요

Martin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
$387 for "Non-Smoking" room which smelt of stale cigarette smoke (seemed long-term), and no breakfast. Will never stay at Sandman again.
2024년 5월에 1박 숙박함
답변 제공: Ramy 님, 2024년 5월 28일
Dear Martin,Thank you for your feedback. We're very sorry to hear about your experience with the room smelling of cigarette smoke and the lack of breakfast. This is certainly not the standard we strive to maintain. We deeply regret the inconvenience you faced and understand your frustration. Your comments will be shared with our team to address these issues and improve our services. We apologize for not meeting your expectations and hope you'll reconsider staying with us in the future so we can provide you with a better experience.Best regards,Ramy Agaiby,General Manager

10/10 - 훌륭해요

Gustavo 님, Passaic

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was perfect for our needs
2024년 5월에 1박 숙박함
답변 제공: Ramy 님, 2024년 5월 28일
Dear Gustavo,Thank you for your five-star rating! We're delighted that you had a fantastic experience during your stay. Your satisfaction is our priority, and we look forward to providing you with another exceptional stay in the future. If you ever have any comments or suggestions, feel free to share them with us.Regards,Ramy Agaiby,General Manager

10/10 - 훌륭해요

LARUE 님, NAZARETH

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Coming off of the cruise ship in Vancouver, We arrived 7 hours before check in time. The staff at the hotel allowed us to check in and gave us a room within 30 minutes. Well beyond courteous and accomodating.
2024년 5월에 1박 숙박함
답변 제공: Ramy 님, 2024년 5월 28일
Dear LaureThank you for sharing your positive experience with us! We're delighted to hear that our staff was able to accommodate your early arrival and provide you with a room within 30 minutes. It's wonderful to know that our team exceeded your expectations with their courtesy and accommodation. We hope you had a pleasant stay and look forward to welcoming you back in the future.Best regards,Ramy Agaiby,General Manager

10/10 - 훌륭해요

Rachelle

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was just staying over night because of flight times. Airport shuttle is super convenient and nice that there are restaurant options plus a timmies nearby
2024년 5월에 1박 숙박함
답변 제공: Ramy 님, 2024년 5월 28일
Dear Rachelle,Thank you for your feedback! We're glad to hear that you found our airport shuttle convenient and appreciated the nearby restaurant options, including Tim Hortons. We hope your overnight stay was comfortable, and we look forward to welcoming you back in the future.Best regards,Ramy Agaiby,General Manager

10/10 - 훌륭해요

Erika

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Ramy 님, 2024년 5월 28일
Dear Erika,Thank you for your five-star rating! We're delighted that you had a fantastic experience during your stay. Your satisfaction is our priority, and we look forward to providing you with another exceptional stay in the future. If you ever have any comments or suggestions, feel free to share them with us.Regards,Ramy Agaiby,General Manager

8/10 - 좋아요

Janette

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The bed was really comfortable
2024년 5월에 1박 숙박함
답변 제공: Ramy 님, 2024년 5월 23일
Dear Janette,Thank you for your feedback! We're thrilled to hear you found the bed comfortable. We look forward to welcoming you back for another restful stay.RegardsRamy Agaiby,General Manager

4/10 - 별로예요

Brittany

아이를 동반한 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
It’s fine for a night, but I would not book this hotel for more than that. The facility is beat down with poor construction. The only thing it is close too is the airport. Nothing else is within walking distance. The beds are NOT queens but fulls/double even though we booked two queens. Overall not great.
2024년 5월에 1박 숙박함
답변 제공: Ramy 님, 2024년 5월 23일
Dear Brittany,Thank you for your feedback. We're sorry to hear about your experience and apologize for any inconvenience. We are committed to improving our facilities and addressing the concerns you mentioned. Your comments will help us make necessary improvements. Thank you for staying with us.Regards,Ramy Agaiby,General Manager

4/10 - 별로예요

Yatna

가족 여행
별로예요: 편의 시설/서비스
Good
2024년 5월에 1박 숙박함
답변 제공: Ramy 님, 2024년 5월 23일
Dear Yatna,Thank you for your rating. If there's anything specific you'd like to share about your experience, we're here to listen and improve. Feel free to reach out if you have any feedback you'd like to share.Regards,Ramy Agaiby,General Manager

6/10 - 괜찮아요

Ni

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
There’s NO ventilation in washroom. That is a big no!
2024년 5월에 1박 숙박함
답변 제공: Ramy 님, 2024년 5월 23일
Hi Ni,Thank you for your feedback. We apologize for the lack of ventilation in the washroom and understand your concern. We will address this issue with our maintenance team to improve our facilities. Looking forward to welcome you back.Regards,Ramy Agaiby,General Manager

10/10 - 훌륭해요

Alyson

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place to stay and close to the airport
2024년 5월에 1박 숙박함
답변 제공: Ramy 님, 2024년 5월 23일
Hi Alyson,Thank you for your feedback! We're glad you enjoyed your stay and appreciated our proximity to the airport. We hope to welcome you back soon!Regards,Ramy Agaiby,General Manager

8/10 - 좋아요

Trevor 님, Victoria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Ramy 님, 2024년 5월 23일
Hi Trevor,Thank you for your rating. We appreciate your feedback and hope to continue providing you with a positive experience during your future stays. If there's anything specific you'd like to share or any areas where we can improve, please don't hesitate to let us know. We're here to ensure your satisfaction.Regards,Ramy Agaiby,General Manager

10/10 - 훌륭해요

Sokcheath

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 3박 숙박함
답변 제공: Ramy 님, 2024년 5월 23일
Dear Sockcheath,Thank you for your five-star rating! We're delighted that you had a fantastic experience during your stay. Your satisfaction is our priority, and we look forward to providing you with another exceptional stay in the future. If you ever have any comments or suggestions, feel free to share them with us.Regards,Ramy Agaiby,General Manager

10/10 - 훌륭해요

Helen

좋아요: 직원 및 서비스
2024년 5월에 1박 숙박함
답변 제공: Ramy 님, 2024년 5월 23일
Dear Helen,Thank you for your five-star rating! We're delighted that you had a fantastic experience during your stay. Your satisfaction is our priority, and we look forward to providing you with another exceptional stay in the future. If you ever have any comments or suggestions, feel free to share them with us.Regards,Ramy Agaiby,General Manager

6/10 - 괜찮아요

Kimberly

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Ramy 님, 2024년 5월 23일
Dear Kimberly,Thank you for your rating. If there's anything specific you'd like to share about your experience, we're here to listen and improve. Feel free to reach out if you have any feedback you'd like to share.Regards,Ramy Agaiby,General Manager

8/10 - 좋아요

Marnie

좋아요: 청결 상태
2024년 5월에 1박 숙박함
답변 제공: Ramy 님, 2024년 5월 23일
Hi Marnie,Thank you for your rating. We appreciate your feedback and hope to continue providing you with a positive experience during your future stays. If there's anything specific you'd like to share or any areas where we can improve, please don't hesitate to let us know. We're here to ensure your satisfaction.Regards,Ramy Agaiby,General Manager

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스
2024년 5월에 1박 숙박함
답변 제공: Ramy 님, 2024년 5월 23일
Dear Robert,Thank you for your five-star rating! We're delighted that you had a fantastic experience during your stay. Your satisfaction is our priority, and we look forward to providing you with another exceptional stay in the future. If you ever have any comments or suggestions, feel free to share them with us.Regards,Ramy Agaiby,General Manager

10/10 - 훌륭해요

LARUE 님, NAZARETH

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Ramy 님, 2024년 5월 23일
Dear Larue,Thank you for your five-star rating! We're delighted that you had a fantastic experience during your stay. Your satisfaction is our priority, and we look forward to providing you with another exceptional stay in the future. If you ever have any comments or suggestions, feel free to share them with us.Regards,Ramy Agaiby,General Manager

10/10 - 훌륭해요

Rylee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good service all around
2024년 5월에 3박 숙박함
답변 제공: Ramy 님, 2024년 5월 23일
Hi Rylee,hank you for your feedback! We're pleased to hear you enjoyed our service. We look forward to hosting you again soon!Regards,Ramy Agaiby,General Manager

8/10 - 좋아요

Christina

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I paid $300 for one night and was put in a half room next to the loud vending machines.
2024년 5월에 1박 숙박함
답변 제공: Ramy 님, 2024년 5월 23일
Hi Christina,Thank you for your feedback. We apologize for the inconvenience you experienced with the room placement and noise. Your comments are important to us, and we'll work on addressing these issues. Please contact us directly if you decide to give us another chance, so we can ensure a better experience for you.Regards,Ramy Agaiby,General Manager

10/10 - 훌륭해요

Ben

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Ramy 님, 2024년 5월 23일
Dear Ben,Thank you for your five-star rating! We're delighted that you had a fantastic experience during your stay. Your satisfaction is our priority, and we look forward to providing you with another exceptional stay in the future. If you ever have any comments or suggestions, feel free to share them with us.Regards,Ramy Agaiby,General Manager

6/10 - 괜찮아요

Lillian

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
P
2024년 5월에 1박 숙박함
답변 제공: Ramy 님, 2024년 5월 23일
Dear Lillian,Thank you for your rating. If there's anything specific you'd like to share about your experience, we're here to listen and improve. Feel free to reach out if you have any feedback you'd like to share.Regards,Ramy Agaiby,General Manager

8/10 - 좋아요

Richard

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient and clean hotel with a very helpful staff. My only recommendation would be that the shuttle from the airport come every 20 minutes rather than every 30.
2024년 5월에 1박 숙박함
답변 제공: Ramy 님, 2024년 5월 23일
Hi Richard,Thank you for your valuable feedback! We're pleased to hear that you found our hotel convenient and clean, and we're glad our staff could assist you during your stay. We appreciate your suggestion regarding the shuttle frequency and will definitely take it into consideration as we strive to improve our services. We hope to have the opportunity to welcome you back in the future!Regards,Ramy Agaiby,General Manager

8/10 - 좋아요

JOAN LEONA

좋아요: 직원 및 서비스
Comfortable and reasonable priced.
2024년 5월에 1박 숙박함
답변 제공: Ramy 님, 2024년 5월 23일
Hi Joan,Thank you for your feedback! We're glad you found our hotel comfortable and reasonably priced. We hope to welcome you back soon!Regards,Ramy Agaiby,General Manager

8/10 - 좋아요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Ramy 님, 2024년 5월 23일
Hi Mary,Thank you for your rating. We appreciate your feedback and hope to continue providing you with a positive experience during your future stays. If there's anything specific you'd like to share or any areas where we can improve, please don't hesitate to let us know. We're here to ensure your satisfaction.Regards,Ramy Agaiby,General Manager

10/10 - 훌륭해요

McKenzie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Ramy 님, 2024년 5월 23일
Dear McKenzie,Thank you for your five-star rating! We're delighted that you had a fantastic experience during your stay. Your satisfaction is our priority, and we look forward to providing you with another exceptional stay in the future. If you ever have any comments or suggestions, feel free to share them with us.Regards,Ramy Agaiby,General Manager

6/10 - 괜찮아요

Oliver

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
No breakfast! When searching I sorted by hotels with breakfast available so that I don't need to make another stop on my way to my meeting. Turns out by "breakfast available", they mean you can go to the Moxies beside the hotel. But it's not open until late morning. So for the typical person on business, you're stuck with the drive-through down the street.
2024년 5월에 1박 숙박함
답변 제공: Ramy 님, 2024년 5월 16일
Dear Oliver,Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience you experienced regarding breakfast during your stay. Your comments are valuable to us as we continually strive to improve our services.We understand the importance of a convenient breakfast option, especially for guests with busy schedules like yourself. We will review our breakfast offerings to ensure clarity and make necessary improvements.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more seamless experience in the future.Best regards,Ramy Agaiby,General Manager

10/10 - 훌륭해요

Marilyn

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly at checkin andniceand clean
2024년 3월에 1박 숙박함
답변 제공: Ramy 님, 2024년 5월 16일
Dear Marulyn,Thank you for your recent stay and for taking the time to leave us a 5-star review! We're delighted to hear that you enjoyed your experience with us.We hope to welcome you back soon for another wonderful stay!Regards,Ramy Agaiby,General Manager

8/10 - 좋아요

maureen

좋아요: 청결 상태
2024년 5월에 1박 숙박함
답변 제공: Ramy 님, 2024년 5월 16일
Dear Maureen,Thank you for choosing to stay with us and for leaving a 4-star review. We appreciate your feedback and hope to have the opportunity to exceed your expectations during your next visit.Best regards,Ramy Agaiby,General Manager

8/10 - 좋아요

Leesa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location and good value
2024년 5월에 1박 숙박함
답변 제공: Ramy 님, 2024년 5월 23일
Hi Leesa,Thank you for your feedback! We're glad you enjoyed our excellent location and found good value in your stay. We look forward to welcoming you back!Regards,Ramy Agaiby,General Manager

10/10 - 훌륭해요

Lara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The pool and hot tub was great for my son!
2024년 5월에 1박 숙박함
답변 제공: Ramy 님, 2024년 5월 16일
Dear Lara,Thank you for your recent stay and for taking the time to leave us a 5-star review! We're delighted to hear that you enjoyed your experience with us.We hope to welcome you back soon for another wonderful stay!Regards,Ramy Agaiby,General Manager

8/10 - 좋아요

Michelle

좋아요: 직원 및 서비스
Bed was comfortable. Bathroom was smaller than anticipated from photos. Room needed some maintenance eg door handle on bathroom door was so loose we felt it might fall off and door was stiff against door frame - showed signs of water swelling from shower being so close, and swivel shaving/makeup mirror has lost a screw so only fixed to wall by 1 screw - so it's not secure. Carpet in our room had stretched and someone previously has spilt makeup so that needs attention too. 1 of the hand towels we were given was too stained to use. The public areas like the reception area was in good order though. Staff were mostly friendly and helpful. There is a free shuttle to and from airport which is great, and reception said it is supposed to run a quarter past the hour and a quarter to the hour but we found it never came at those times. The driver definitely doesn't wait to leave at the designated times so it's best to be there 10-15 minutes early or be prepared to wait 15 minutes more. We were able to store our luggage there until check in time and also on the last day until shuttle time. Great restaurant/bar "Moxies" attached - good food and service.
2024년 5월에 1박 숙박함
답변 제공: Ramy 님, 2024년 5월 16일
Dear Michelle,Thank you for taking the time to share your detailed feedback with us. We sincerely apologize for the issues you encountered during your stay. Your comments are invaluable to us as we strive to provide exceptional experiences for all our guests.We regret that the condition of your room did not meet your expectations. Rest assured, we have taken note of your concerns regarding the maintenance issues, cleanliness, and room amenities, and we will address them promptly with our maintenance and housekeeping teams to ensure that these issues are resolved.Regarding the shuttle service, we apologize for any inconvenience caused by the inconsistency in the schedule. We will review our shuttle operations to ensure a more reliable and timely service for our guests.On a positive note, we're glad to hear that you found our staff to be friendly and helpful, and that you enjoyed the convenience of our complimentary airport shuttle service and the amenities offered by our attached restaurant and bar, Moxies.We appreciate your feedback and hope to have the opportunity to welcome you back for a more pleasant stay in the future.Best regards,Ramy Agaiby,General Manager

8/10 - 좋아요

Katherine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was nice
2024년 5월에 1박 숙박함
답변 제공: Ramy 님, 2024년 5월 16일
Dear Katherine,Thank you for choosing to stay with us and for leaving a 4-star review. We appreciate your feedback and hope to have the opportunity to exceed your expectations during your next visit.Best regards,Ramy Agaiby,General Manager

10/10 - 훌륭해요

Emma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It’s the best
2024년 5월에 1박 숙박함
답변 제공: Ramy 님, 2024년 5월 16일
Dear Emma,Thank you for your recent stay and for taking the time to leave us a 5-star review! We're delighted to hear that you enjoyed your experience with us.We hope to welcome you back soon for another wonderful stay!Regards,Ramy Agaiby,General Manager

6/10 - 괜찮아요

Richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Room was extremely small for the price.
2024년 5월에 1박 숙박함
답변 제공: Ramy 님, 2024년 5월 16일
Dear Richard,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the size of your room not meeting your expectations.We understand the importance of providing comfortable accommodations at a fair price, and we regret that we fell short in this regard during your stay. Your comments are valuable to us, and we will take them into consideration as we continually strive to improve our offerings.If there's anything else we can do to enhance your experience or address any concerns you may have, please don't hesitate to reach out to us directly.We appreciate your patronage and hope to have the opportunity to welcome you back for a more satisfying stay in the future.Best regards,Ramy Agaiby,General Manager

8/10 - 좋아요

Marvis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We picked this hotel because of the shuttle service to the airport and it didn't disappoint.
2024년 5월에 1박 숙박함
답변 제공: Ramy 님, 2024년 5월 16일
Dear Marvis,Thank you for choosing our hotel for your recent stay. We're thrilled to hear that our shuttle service to the airport met your expectations and provided you with a convenient experience.We appreciate your feedback and hope to welcome you back for another excellent stay in the future.Best regards,Ramy Agaiby,General Manager

8/10 - 좋아요

Pamela

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
*
2024년 5월에 1박 숙박함
답변 제공: Ramy 님, 2024년 5월 16일
Dear Pamela,Thank you for choosing to stay with us and for leaving a 4-star review. We appreciate your feedback and hope to have the opportunity to exceed your expectations during your next visit.Best regards,Ramy Agaiby,General Manager

6/10 - 괜찮아요

Sheldon

2024년 5월에 1박 숙박함
답변 제공: Ramy 님, 2024년 5월 16일
Dear Sheldon,Thank you for choosing to stay with us. We appreciate your feedback and hope you had a comfortable stay.Best regards,Ramy Agaiby,general Manager

10/10 - 훌륭해요

ishwan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great!
2024년 5월에 1박 숙박함
답변 제공: Ramy 님, 2024년 5월 16일
Dear Ishwan,Thank you for your recent stay and for taking the time to leave us a 5-star review! We're delighted to hear that you enjoyed your experience with us.We hope to welcome you back soon for another wonderful stay!Regards,Ramy Agaiby,General Manager

10/10 - 훌륭해요

Gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Ramy 님, 2024년 5월 16일
Dear Gary,Thank you for your recent stay and for taking the time to leave us a 5-star review! We're delighted to hear that you enjoyed your experience with us.We hope to welcome you back soon for another wonderful stay!Regards,Ramy Agaiby,General Manager

6/10 - 괜찮아요

PIN 님, Vancouver

단체 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Didn't get the expected what i've paid $450 per night and no bottle of water
2024년 5월에 1박 숙박함
답변 제공: Ramy 님, 2024년 5월 16일
Dear Pin,Thank you for sharing your concerns with us. We apologize for any inconvenience caused by the absence of complimentary amenities during your stay, particularly the lack of a bottle of water.We strive to provide exceptional value and service to all our guests, and it is disappointing to hear that we fell short of your expectations in this regard. Your feedback is important to us, and we will review our offerings to ensure that our guests receive the amenities they expect and deserve.If there's anything else we can do to make your stay more comfortable, please don't hesitate to let us know. We appreciate your patronage and hope to have the opportunity to welcome you back for a more satisfying experience in the future.Best regards,Ramy Agaiby,General Manager

8/10 - 좋아요

Emelizza

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Here just for a layover. Property was clean and close to the airport with a shuttle
2024년 4월에 1박 숙박함
답변 제공: Ramy 님, 2024년 5월 16일
Dear Emelizza,Thank you for choosing to stay with us during your layover. We're delighted to hear that you found our property clean and convenient for your needs, especially with our shuttle service to the airport.If there's anything else we can assist you with during your stay, please feel free to let us know. We hope you have a comfortable and pleasant layover with us.Best regards,Ramy AgaibyGeneral Manager