Dear Kyungho,Thank you for taking the time to share your experience with us. We are sorry that your initial room assignment did not meet your expectations and that you had to wait at the desk for a response. We strive to provide the highest quality of hospitality to our guests and regret that we were unable to do so in this instance. We are pleased that you found the new room clean and satisfactory. However, we take all feedback from our guests very seriously and will look into this matter further. Thank you again for sharing your experience with us.Best wishesReservation - Ibis Vienna Central Station

Thank you for taking the time to give us your feedback. We are pleased to hear that you enjoyed your stay. We will be very pleased to meet you again! Best wishesKertuReservation – ibis Wien Hauptbahnhof

Dear Eunjung, thank you for your stay and your great review. We would be happy to welcome you again. best regards

Dear Eun, thank you for your stay and your great review. best regards

Dear Boem, thank you for your stay and your great review. best regards

thanks for high score

Dear Sookyoung, Thank you for your stay and your great review. Your praise will be forwarded to my colleagues.We would be happy to welcome you soon again.Best regards

Thank you!

Dear Heonkoo, thank you for your feedback. We are sorry about the problems in the bathroom. Our Technic team was happy to help you and fix it. We would be happy to welcome you back again. Best regards

Thank you ! greetings from vienna :-)

Dear Boyoung, thank you for your stay and your excellent rate. We are happy that you enjoyed your stay in our hotel and would be happy to welcoming you again. Best regards

Dear Kyunghyo, thank you for your stay and your positive rate. We are happy that you enjoyed your stay in our hotel and hope to welcome you soon again. Best regards

We thank you very much for the positive feedback about your stay at the ibis Wien Hauptbahnhof and would be very pleased to welcome you again.Kind regardsNathalieManager Social Media & Guest Reputation

Thank you very much for the positive feedback. We would be very pleased to welcome you again.Kind regardsNathalieManager Social Media & Guest Reputation

Thank you very much for taking the time to review your stay at the ibis Wien Hauptbahnhof and for your feedback.I am very sorry to read that you were not completely satisfied with our hotel and our service and sincerely apologize for the inconveniences which occurred. Please be assured that this is not our standard and that we will discuss this with the involved departments. I am very sorry that you have made such a bad experience at our hotel but please be assured that we are not racist. Regarding the safe, please allow me to inform you that it is no standard in our hotel category and that we are offering a laundry service. We would be very pleased to welcome you again and hope that your next stay will leave you completely satisfied.Kind regardsNathalieManager Social Media & Guest Reputation

We thank you very much for the positive feedback and would be very pleased to welcome you again.Kind regardsNathalieManager Social Media & Guest Reputation

Thank you very much for the positive feedback. We would be very pleased to welcome you again.Kind regardsNathalieManager Social Media & Guest Reputation

Thank you very much for the positive feedback about your stay at the ibis Wien Hauptbahnhof.We are very happy that you were satisfied with our hotel and our service and that you will visit us again - we hope that will be soon.Kind regardsNathalieManager Social Media & Guest Reputation

Thank you very much for the positive feedback and please allow me to inform you that a refrigerator is no standard in our hotel category.We would be very pleased to welcome you again!Kind regardsNathalieManager Social Media & Guest Reputation

Thank you very much for that excellent review. It would be our pleasure to welcome you again if you are going to Vienna for another time.Kind regardsNathalieManager Social Media & Guest Reputation

We thank you very much for the positive feedback and would be very pleased to welcome you again. Kind regards Nathalie Manager Social Media & Guest Reputation

We thank you very much for the positive feedback and would be very pleased to welcome you soon again. Kind regards Nathalie Manager Social Media & Guest Reputation

We thank you very much for the positive feedback and would be very pleased to welcome you again. Kind regards Nathalie Manager Social Media & Guest Reputation

We thank you very much for the positive feedback and would be very pleased to welcome you soon again. Kind regards Nathalie Manager Social Media & Guest Reputation

We thank you very much for the positive feedback and hope that you will visit us soon again. Yours sincerely, Nathalie Manager Social Media & Guest Reputation

Thank you very much for the positive feedback. We are very happy that you were satisfied with our hotel and our service and hope that you will visit us soon again. Yours sincerely, Nathalie Manager Social Media & Guest Reputation

We thank you very much for the positive feedback and would be very pleased to welcome you again. Yours sincerely, Nathalie Manager Social Media & Guest Reputation

Thank you very much for taking the time to review your stay and for the positive feedback. We are very happy that you were satisfied with our hotel and our service. Please allow me to inform you that a fridge is no standard in our hotel category. My team and I would be very pleased to welcome you again if you are going to Vienna for another time. Yours sincerely, Heike Fehrmann General Manager

Dear Minyoung, Thank you very much for the positive feedback. We are very happy that you were satisfied with our hotel and our service and hope that you will visit us at the ibis Wien Hauptbahnhof soon again. Yours sincerely, Heike Fehrmann General Manager

We thank you very much for the positive review and would be very pleased to welcome you again. Yours sincerely, Heike Fehrmann General Manager

We thank you very much for the positive feedback and would be very pleased to welcome you again. Yours sincerely, Thomas Wacker General Manager

Thank you very much for the positive feedback and please allow me to inform you that these amenities are no standard in our hotel category. It would be our pleasure to welcome you again! Yours sincerely, Thomas Wacker General Manager

Thank you for the positive feedback. We hope that you will visit us soon again. Yours sincerely, Thomas Wacker General Manager

We thank you very much for that fantastic review and hope that you will visit us soon again. Yours sincerely, Thomas Wacker General Manager

We thank you very much for the positive feedback and hope that you will visit us soon again. Yours sincerely, Thomas Wacker General Manager

We thank you very much for the positive feedback and would be very pleased to welcome you again. Yours sincerely, Thomas Wacker General Manager

Thank you very much for the positive feedback. We would be very happy to welcome you again if you are going to Vienna for another time. Yours sincerely, Thomas Wacker General Manager

Thank you very much for the positive feedback. We hope that you will visit us again. Yours sincerely, Thomas Wacker General Manager

Thank you very much for that fantastic feedback. It would be our pleasure to welome you again if you are going to Vienna for another time. Yours sincerely, Thomas Wacker General Manager

Thank you very much for taking the time to review your stay and for your feedback. We are very sorry to read that you were not completely satisfied with our hotel and our service and sincerely apologiz for any inconveniences. My colleagues and I are looking forward to your next visit, which I hope will leave you completely satisfied. Yours sincerely, Thomas Wacker General Manager

We thank you very much for the positive feedback and would be very pleased to welcome you again. Yours sincerely, Thomas Wacker General Manager

Thank you very much for the positive feedback. It would be our pleasure to welcome you again. Yours sincerely, Thomas Wacker General Manager

We thank you very much for the positive feedback and hope that you will visit us soon again. Yours sincerely, Thomas Wacker General Manager

We thank you very much for the positive feedback and hope that you will visit us soon again. Yours sincerely, Thomas Wacker General Manager

We thank you very much for the positive feedback and hope that you will visit us soon again. Yours sincerely, Thomas Wacker General Manager

Besten Dank für das positive Feedback. Wir hoffen sehr, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen Thomas Wacker General Manager