Thank you so much for staying with us, looking forward to have you back.Best regards,Dee

THANK YOU VERY HAPPY YOU ENJOYED YOUR STAYHOPE TO SEE YOU SOON AGAIN!DEE

for some reason i can not find blanca as a guest?????

Sorry you had this issues to deal with when you booked the room you didn't say anything about your husband we have other rooms that could fit better in this situation.hope to see you again and provide you with better service.

WE saw you many times passing by you didn't say anything about dirty room our pest control person is coming every two weeks and checking the pet rooms , he came just a day before you arrival so its impossible that you had fleas and our number one is clean rooms and clean hotel so please you came with a very bad mood so its your own problem do not accuse us it's not rue.

It’s very disappointing that this people are putting false accusations as a review, our hotel is super clean never had fleas we are taking care of the entire hotel with organic pets services never we had any complaints the opposite only compliments how clean the pet rooms are.We would like to know who is this guest rooms they stayed?

Sandford,You arrived to check into your room with a "terrible" abusive attitude. You didnt even like spending a few minutes filling out your paperwork to check in. I believe your exact words were "we arent getting married, just renting a room." . Your attitude continued from there when a little muscle would have opened the laundry room door (there is no lock on it) and basic streaming knowledge of TV apps would have helped you in working your TV instead of demanding a new TV. We truly hope your time with your sons helped you have a better day.

Hi Melanie,If you had told us you wanted to swim we would have gave you passes to the Bayshore Beach Club pool which is just 2 blocks away. We have coffee and coffeemakers in all our rooms.Hope the rest of your summer goes well.

Thanks Olha for the nice review. Hope your summer goes well and see you next year!

Thank you Elizabeth! It was such a pleasure to have you and your family with us.! It was our privilege to meet all of you. Hope to see you again soon!

Kimber,We are sorry your stay was not what you expected. When you asked about the pool we offered you passes to the Beach Club just two blocks away. You checked in for one night and arrived after 5:30. FYI- about the coast especially when the ocean is one block away, we have not AC, nor do we advertise AC. It is hard to get local channels as our nearest station is in Portland. Streaming works best in the area and especially with those visitors that like to go on vacation and stay inside and watch TV, while others are out exploring the beach and bay. You chose your location and town, so before you insult the community you might want to do better research on small coastal town. Waldport is a great little quaint town.

Hi John! When you checked in at 5:04 pm many of our guest had not arrived yet. Unfortunately, who you booked through, which was not us, they directly placed you in that room. You booked a standard room that had a sliding glass door leading outside. When you asked for another room with a bay view, we offered you a upstairs bay view room. Yes, those room are more costly. We are sorry you had the misfortune to book online and not get what you want.

Hi Rashell!When you arrived at 4:23pm, many of our guests not not yet arrived. Often we get arrivals until midnight or later. We do not advertise that we have air conditioners, because we are one block from the ocean and the clean, natural, cool air from the windows provides plenty of fresh air. However, each room has a ceiling fan. If you had mentioned to us that you wanted to go swimming we would have given you a pass to the Beach Club pool for your enjoyment.Thank you for staying with us.

Hi Gonzalo!When you booked online you could have selected a bay view room. You chose the less expensive standard room. Next time when you book online you may want to call the property directly to confirm you are being placed in a room to your satisfaction.

Hi Jimmy! We are so glad you enjoyed your stay with us. We hope to see you again soon.Enjoy the rest of your summer!

Hi Cherie!If you had mentioned that you wanted to swim we would have given you a pass to the Beach Club swimming pool, However, when you arrive late in the evening, for one night things do get closed up early and are not available to you..Have a good summer.

Hi Justin.I clearly remember getting a call from not you or your wife, but a non registered guest you had staying in your room. Your non registered guest complained that there was blood (upon review), it was juice stains, and I immediately told her I would change the room. Upon review there was no issue with the door, which on that night she said it was the window. She was not very concerned and stated it was ok, she just wanted a refund. I changed your family to a different room. This unregistered guest of yours also called you wife down to the lobby at midnight to discuss your bill, which was lower than stated when you booked through expedia. I heard nothing from you or your wife about any stains in the second room. Your nonregistered guest was clearly upset about her own personal issues and was only looking to create chaos where clearly there was none. Next time you might want to consider who you have staying with you. You, your wife and daughter were very pleasant and nice.

Hi Amanda,Clearly after trying to cancel you reservations and learning that you could not due to our 24 hour cancellation policy you elected to use the room. I already knew at that point you were going to be critical about everything. When you came to the lobby to complain, I even stated this to you. Upon inspection of your first room, none of the things you stated were true. When you got moved to your second room you mentioned that it was much better. In the future, it is always a good idea to make sure if you are traveling and not in need of the room you booked, to call 24 hours in advance to cancel.

Hi Celia,I am so sorry you were having a difficult day. I clearly saw that upon your arrival. You complained after 5 hours in the room with your two sons that you found a hair on the bed. I felt so sorry for you and your boys that I immediately moved you and even gave you the key to the new room to inspect. When I checked in on you, you had decided you didnt like the second room either.and left. In both rooms you totally dismantled the bedding looking for any excuse to leave. I truly hope for the sake of your sweet boys you are having a better day.

Hi David,We are very sorry for your disappointment. If you had mentioned you wanted to use the pool, we would have gave you passes to the pool at the Bayshore Beach club. FYI-staff is onsite 24/7 and available after hours by a simple phone call as stated at the front desk, and can be at the front desk in less than a minute.Enjoy your summer.