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홀리데이 인 & 스위트 윈저 앰배서더 브리지, IHG 호텔 여행 후기

3.5 out of 5
홀리데이 인 & 스위트 윈저 앰배서더 브리지, IHG 호텔
1855 Huron Church Road, Windsor, ON

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 344개" "
평점 8 - 좋아요. 1000개 이용 후기 중 343개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 150개" "
평점 4 - 별로예요. 1000개 이용 후기 중 91개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 72개" "

8.4/10

청결 상태

8.2/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

10/10 - 훌륭해요

Emily

2023년 2월에 1박 숙박함

6/10 - 괜찮아요

Joseph Chibueze

출장 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 직원 및 서비스
Average Hotel.
Had to upgrade me to Suite due to the fact could not supply me with requested equipment such as microwave and refrigerator. I did communicate in person with personnel and was told it would be there. Upon rival no such thing which they upgraded me.
2023년 1월에 2박 숙박함

8/10 - 좋아요

Donald E

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pay for Parking, C'mon Man!
The hotel was nice, but I didn't understand the parking fee. There was plenty of parking out front! Scam?
2023년 1월에 1박 숙박함

10/10 - 훌륭해요

Leslie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good

2/10 - 너무 별로예요

Abdelnaser

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
not good

10/10 - 훌륭해요

Danielle

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Friendly, helpful staff!
2023년 1월에 1박 숙박함

6/10 - 괜찮아요

Donna

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
The hotel is nice overall. I really, really dislike almost killing myself in the shower because it was so slippery. I actually hurt my back trying not to fall.

10/10 - 훌륭해요

dharmandra

2022년 12월에 1박 숙박함

8/10 - 좋아요

Brian

2022년 12월에 2박 숙박함

6/10 - 괜찮아요

Justin

별로예요: 편의 시설/서비스

6/10 - 괜찮아요

Natalie

연인과의 여행, 아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
We had to switch rooms because the ceiling was leaking and our room was also right next to the elevator (very noisy). The staff was great. The pool room was cold and so was the pool. The hot tub was not working properly either and yes, it was also cold. The main reasons I chose this hotel was for the pool and hot tub and neither were good unfortunately.
2022년 12월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 1월 2일
Hello Natalie.Thank you for choosing to stay with us and providing us with your feedback

10/10 - 훌륭해요

Sumera

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the pool
답변 제공: Hotel Management 님, 2023년 1월 2일
Hello SumeraThank you for choosing to stay with us and providing us with your feedback.

6/10 - 괜찮아요

Launa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
They charge for parking be aware of that,to park outside in Windsor .

8/10 - 좋아요

Albert 님, Mississauga

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 12월에 1박 숙박함

10/10 - 훌륭해요

Vinnie

2022년 12월에 1박 숙박함

6/10 - 괜찮아요

Guy

좋아요: 직원 및 서비스, 편의 시설/서비스
The room appeared to be rundown and ready for some refreshing. Walls had scuffs and marks and in bathroom you could see tape for drywall taping through the paint in the ceiling. Also mold around tub and on ceiling. Unit to cool/ heat made a click noise most of the nite. Eventually turned it off. POSITIVE: checkin staff good, bed comfortable/ pillows also. Room clean . Not worth the price paid though. Had not been here for a while and maybe not for a while again. Lastly hard to tell if grill55 was open and is there a bar in evening. New reno closes off the area and does not feel welcoming to come in.

2/10 - 너무 별로예요

Andrea

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel overbooked. When I arrived, they did not have a room for me. They tried putting me in a room with no working shower, no bedding, and holes in the wall. Then they came up and apologized for giving me that room because it wasn’t meant to be booked. They moved my son and I to a new floor. The room had no bed at all, just a single pullout couch. And no phone. The phone was the least of my problems but did make it even more frustrating because I had to try to look up the number for front desk myself. Then they came back up and apologized because they didn’t realize we actually wanted beds. My son is 14. It’s inappropriate for me to share a bed with him. They said they would fix it, but didn’t come back up. We dragged everything back downstairs and talked to the front desk who told us they had done everything they could and had offered a room. I asked for a manager, they said no one was available but I could phone on Monday. I asked for a refund since I at that point had to drive home, they refused. It was the worst experience I’ve ever had. I was exhausted. Thankfully Expedia helped out but the hotel itself was horrible!!!! I’ll never book again at a holiday inn.

10/10 - 훌륭해요

Andre R

2022년 11월에 1박 숙박함
답변 제공: Mackenzie W 님, 2022년 12월 3일
Thank you for your review. We hope to see you again in the future!

4/10 - 별로예요

Patricia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hockey tournament, kids running & yelling up & down halls until late (2AM) both nights & knocking on the doors & laughing about it
답변 제공: Hotel Management 님, 2022년 11월 28일
Hello Patricia,Thank you for choosing to stay with us and providing us with your feedback.

8/10 - 좋아요

Melanie

2022년 11월에 1박 숙박함
답변 제공: Mackenzie W 님, 2022년 11월 30일
Hi Melanie, Thank you for providing us with your feedback. We hope to see you again sometime in the near future.

8/10 - 좋아요

Faiz 님, Bloomington

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 11월에 3박 숙박함
답변 제공: Hotel Management 님, 2022년 11월 28일
Hello Faiz,Thank you for choosing to stay with us and providing us with your feedback.

6/10 - 괜찮아요

Denise

2022년 11월에 1박 숙박함
답변 제공: Mackenzie W 님, 2022년 11월 28일
Good afternoon Denise, Thank you for your feedback and we hope to see you again in the future!

8/10 - 좋아요

Mihai A

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 11월에 2박 숙박함

10/10 - 훌륭해요

Hirotaka

2022년 11월에 1박 숙박함
답변 제공: Mackenzie W 님, 2022년 11월 26일
Good morning Hirotaka, Thank you for sharing your feedback with us. We are happy that you enjoyed your stay at the Holiday Inn & Suites Ambassador Bridge. We hope to see you again in the future!

10/10 - 훌륭해요

Shawn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We arrived very late. Front desk clerk was very pleasant and helpful
2022년 11월에 1박 숙박함
답변 제공: Mackenzie W 님, 2022년 11월 23일
Hi Shawn, Thank you so much for your review. We are happy that you were able to have an enjoyable stay with us. Hope to see you again soon!

10/10 - 훌륭해요

Jeff

2022년 11월에 1박 숙박함

4/10 - 별로예요

Diane

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Booked for the pool and hot tub, yet pool area was freezing and the hot tub not working ( my daughter looked up reviews and showed me one from a month earlier that said hot tun was not working) so obvious they know its not working and I would of not stayed if i knew earlier. room was ok except there was 4 of us and we had 2 sets of towels ,thank goodness we got some extra when we went to pool area. also the fridge cupboard door was broken couldn't get it to close, a piece of paper was in place to hold it closed.So this is something they also were aware to fix if the paper was there to hold it in place.WE had a room closer to elevators , heard them often enough.I think the worst part was s huge splatter behind the door as you came into the room couldn't miss it, but the house keeper must be blind. So it has me to wonder how clean are the rooms really?? the sheets were so worn you can feel peels (smalll balls)on the sheet from being washed and used so much.Beds didn't feel like queen beds more like double beds.Very disappointed with our stay as we just wanted to relax in the hot tub and play in the pool. i personally wouldn't recommend for the price we paid thought it was too much for a thur night.Only thing my kids liked was the Tv because it was big and loud, not many channels but we brought our own firestick to watch programs we like.
2022년 11월에 1박 숙박함

8/10 - 좋아요

Ross

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfy bed, nice room. Disappointed that I needed to pay for outdoor parking. Breakfast not included. I think that I could find better property in the area on my trip south next year.
2022년 11월에 1박 숙박함
답변 제공: MW 님, 2022년 11월 18일
Good morning Ross, Thank you for your feedback and we are happy you were able to get a good nights sleep. We hope to see you again!

6/10 - 괜찮아요

Neil

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Toilet was having problems, hot tub didn’t work. Parking was $12 per night.
2022년 11월에 2박 숙박함
답변 제공: MW 님, 2022년 11월 15일
Good morning, Thank you for choosing to stay with us and providing your feedback, we hope to se you again in the future!

6/10 - 괜찮아요

Gena

가족 여행
좋아요: 직원 및 서비스
Water in pool was cold and hot tub not hot. No service at the restaurant Unexpected fees added at check in
2022년 11월에 1박 숙박함
답변 제공: MW 님, 2022년 11월 15일
Good morning, Thank you for taking the time to provide us with your feedback. We hope to see you again in the future!

10/10 - 훌륭해요

John

2022년 11월에 2박 숙박함

4/10 - 별로예요

Laura

2022년 11월에 1박 숙박함

6/10 - 괜찮아요

Ashley

반려동물 동반 여행
We were surprised to find the rooms were quite dated and missing basic things, like towels and soap.
답변 제공: MW 님, 2022년 11월 4일
Thank you for your feedback. This has been noted and will be looked into accordingly.

8/10 - 좋아요

Andre

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Close to the border
2022년 10월에 2박 숙박함
답변 제공: Hotel Management 님, 2022년 11월 2일
Thank you for staying with us and providing us with your feedback.

6/10 - 괜찮아요

Caroline M

출장 여행
좋아요: 직원 및 서비스
Choose a different hotel
Hotel was adequate at best, air conditioner turned on an off all night, bed squeaked EVERY SINGLE MOVE ALL NIGHT LONG!
2022년 10월에 1박 숙박함
답변 제공: Hotel Management 님, 2022년 11월 2일
Thank you for choosing to stay with us and providing us with your feedback.

4/10 - 별로예요

Tyler

2022년 10월에 3박 숙박함
답변 제공: Hotel Management 님, 2022년 11월 2일
Thank you for choosing to stay with us and providing us with your feedback,

2/10 - 너무 별로예요

Peter

2022년 10월에 1박 숙박함
답변 제공: Hotel Management 님, 2022년 10월 20일
Thank you for staying with us and providing us with your feedback.

6/10 - 괜찮아요

LEAH

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Receptionist seemed like she was having a tough day. Towels and blankets poor quality considering the rate per night. Not terrible but nothing special. Would likely not recommend whatsoever. Overpriced for the quality. Location is good.
2022년 10월에 2박 숙박함
답변 제공: KC 님, 2022년 10월 18일
Thank you for choosing to stay with us and providing us with your feedback. your feedback has been noted.

8/10 - 좋아요

Ronald

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable stay. Still not providing cleaning services for your stay unless you ask. Paying for parking on an open, unsecured lot is just a cash grab.
2022년 10월에 2박 숙박함
답변 제공: KC 님, 2022년 10월 17일
Thank you for choosing to stay with us and providing us with your feedback.

6/10 - 괜찮아요

Gerard

가족 여행
별로예요: 청결 상태, 직원 및 서비스
Dispointing
The cleaning was aweful. When they cleaned the room which it was upon request they left the floors dirty and didn’t covered the basics. The lack of employees made them give an aweful service. Although we pucked that hotel for the pool which was awesome.
2022년 10월에 1박 숙박함
답변 제공: KC 님, 2022년 10월 17일
Thank you for choosing to stay with us and providing us with your feedback, your feedback has been noted.

8/10 - 좋아요

debbie

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The pool wasn’t clean.
2022년 10월에 2박 숙박함
답변 제공: KC 님, 2022년 10월 11일
Hello Debbie,Thank you for staying with us and providing us with your feedback.Hope you see you again soon.

4/10 - 별로예요

Kornelija

2022년 10월에 1박 숙박함
답변 제공: KC 님, 2022년 10월 11일
Hello KornelijaThank you for choosing to stay with us and providing us with your feed.

4/10 - 별로예요

Tyler

2022년 10월에 1박 숙박함
답변 제공: KC 님, 2022년 10월 11일
Hello TylerThank you for choosing to stay with us and providing us with your feedback.

2/10 - 너무 별로예요

Randall

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was dirty and run down. I have never seen a road side hotel that charged for parking. I would never stay here again
2022년 9월에 1박 숙박함
답변 제공: KC 님, 2022년 10월 4일
Thank you for your feedback.

6/10 - 괜찮아요

Donna

연인과의 여행
Check in was Extremely backed up!! We understand there was a sports team checking in, but 2 people doing ALL the check in's was Really Slow!! We had to leave to go to our event and go back later to check in.
2022년 10월에 1박 숙박함
답변 제공: KC 님, 2022년 10월 4일
Thank you for your feedback.

8/10 - 좋아요

Jaime

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Warm welcoming, clean environment inside & out. Would stay again in the future 😊👍
2022년 9월에 2박 숙박함
답변 제공: Hotel Management 님, 2022년 9월 20일
Dear Jamie, thank you for your rating, feedback and stay with us. We look forward to having you back with us again in the near future.

6/10 - 괜찮아요

Chantalle

2022년 9월에 1박 숙박함
답변 제공: Hotel Management 님, 2022년 9월 20일
Dear Chantalle, thank you for your rating, feedback and stay with us. We look forward to having you back with us again in the near future.

10/10 - 훌륭해요

Wayne

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 9월에 2박 숙박함
답변 제공: Hotel Management 님, 2022년 9월 19일
Dear Wayne, thank you for your stay, feedback and rating. We look forward to having you back with us again in the near future.

10/10 - 훌륭해요

Tara

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great property
2022년 9월에 1박 숙박함
답변 제공: Hotel Management 님, 2022년 9월 19일
Dear Tara, thank you for your stay, feedback and rating. We look forward to having you back with us again in the near future.