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"The hotel is awesome! The only thing that we do not like is the jin sha restaurant at the hotel. Before we checked in, I did a lot of research online and this restaurant is supposed to be one of the best places to get local hang zhou cuisine. But we are very disappointed by the quality of the food despite of the fact that it is very expensive. "

"clean room and location is good with shopping and eateries within walking distance"

"Good location, next to subway, many food options"

"Booked for my parents and they liked it, stuff are very professional and friendly "

"Excellent: Service. Room. Food. Zoe Su. And Nora. And restaurant manager Kevin zhuang. Excellent all around. We will visit often. Best Marriott we’ve been to. Thank you!!! "

"The westlake view of the nine floor room was amazing. "

"Close proximity to the West Lake makes it easy to assess. There's no lake view from our room but can go to the gardens for that. Room is well taken care of by the service staff, excellent service. "

"Modern hotel with good breakfast. 10/10 would recommend. "

"Excellent location, nice view, room tidy and clean. Got discount for hotel Chinese restaurant."