“I am the travel agent that me the booking via hotels.com on behalf of my client. I use this platform to make bookings on a daily basis. I am feeling rather angry and disappointed. My clients struggled to check in last night 02 November and our emergency line was contacted. We had try to make arrangements between hotels.com and the guest house but the GH was unable to find the payment that had been sent. This morning the client was trying to leave for work and was basically held hostage as the...
“I am the travel agent that me the booking via hotels.com on behalf of my client. I use this platform to make bookings on a daily basis. I am feeling rather angry and disappointed. My clients struggled to check in last night 02 November and our emergency line was contacted. We had try to make arrangements between hotels.com and the guest house but the GH was unable to find the payment that had been sent. This morning the client was trying to leave for work and was basically held hostage as the...
Stephen Matumi