“To say that the hotel 'misrepresents' itself with its room photos would be an understatement. The rooms are dated and poorly maintained. They provide exactly nothing for their guests - no shampoo, shower gel or soap. There is no "tea and coffee making facilities", as advertised. This is, in itself, a shock for a property that claims to be 4*.
This, however, is nothing compared to the aggressive, even menacing communications that are constantly received from the hotel (via the Expedia messaging...
“To say that the hotel 'misrepresents' itself with its room photos would be an understatement. The rooms are dated and poorly maintained. They provide exactly nothing for their guests - no shampoo, shower gel or soap. There is no "tea and coffee making facilities", as advertised. This is, in itself, a shock for a property that claims to be 4*.
This, however, is nothing compared to the aggressive, even menacing communications that are constantly received from the hotel (via the Expedia messaging...
Stephen