12th Arrondissement, Paris hotel rooms at the Best Western

"Perfect location with easy access to the metro and train stations, and very walkable. The breakfast is delicious. Plus, there are fantastic dining options right outside that close late at night."

"Clean room but didn’t change the sheets often "

"The room appeared spacious at first, but upon lying down, my wife immediately developed hives and itching. We inspected the mattress and found it to be dirty, with hair and debris in the seams, and covered with a ripped plastic/fiber material. My wife is allergic to plastic, dust/carpeting, and had to take allergy medication for the remainder of our stay. We reported the issue immediately to the front desk (Michael and Inez), but the hotel was fully booked and we understood and agreed that we could not change rooms. At the same time, we were exhausted and hungry. Although we asked for the mattress to be cleaned and properly covered, the issue persisted. The carpets are old and the hotel is clearly in need of upgrades. Disappointingly, at my checkout the staff behavior at checkout felt dismissive and unprofessional. What was particularly troubling was overhearing, on the morning of checkout, what appeared to be a dismissive and inappropriate conversation between Michael and another staff member in the breakfast area regarding our complaint, accompanied by laughter. This behavior was unprofessional and added to our disappointment. Photos and proof of stay are available. This experience significantly impacted our comfort and health for our days at the holiday. "

"Great "

"Clean and tidy hotel room. Double glazed, quite and close to Bercy station. Breakfast pretty good and a grocery store nearby."

"Great selection for breakfast."

"Best location right beside Gare De Lyon train station. "

"Nice place. Beside the metro for easy access. Some nice restaurants close as well. "

"This was a terrible hotel to stay at. My daughter and I requested two beds and we were put on the first floor. It was so loud and sounded like the Metro was right behind our room. When I asked to be moved, the staff immediately said they are fully booked at couldn’t move us. The bathroom is one of those where there’s no separation between the sink, toilet and shower so it splashes everywhere and the water didn’t drain quick enough. In my opinion this room should not be given to any paying guest! Oh and by the way, we paid over $200 for one night, way overpriced!"