Boulder Creek Path 3 Stars Hotels

"I stayed there 6 months ago and found the accomodations to be fine, however, not so much this stay. I am unsure if the previous room had been updated recently but the room I checked into on the 26th, was not okay. I actually requested to be moved but then decided to check out and stay elsewhere. The staff was very understanding, accomodating, and courteous. I just could not stay there a 2nd night. "

"We were so disappointed about our entire stay. Take this as feedback for change. You definitely lost a customer and all that travel with us. Valet took quite some time to take our vehicle. Waited to check in while 2 staff members hung out, chatted with each other and did not greet me. "Oh, sorry we didn't see you" as I was the only person standing there. A 3rd employee finishes up her check in and immediately greets me. Charged $10 for a 30 minute early check in after being ignored. Great customer service, enjoy your additional $10 because that in the end will cost you hundreds by losing customers. Room was so incredibly hot, invest in air conditioning and resist the urge to be cheap. Very minimal room, not worth the $200 a night. Went to the steak house and had dinner with a very friendly mouse. He was way to comfortable around people to be an isolated incident. Manager made some comps on the food bill which was the least he could do being as we weren't interested in finishing our meal after the vidoes we took. Slept terrible since the room was so hot and the pillows were just air. Stopped at the Starbucks downstairs and waited in line for a good 20 minutes while they made a few drinks but didn't take a single order from the line of 8 people so walked away from that disaster. Your hotel needs to try harder to do better. "

"Yes and yes"

"The front desk lady I didn’t get her name but she was a older lady she was very snotty and rude while I was checking in and my room wasn’t the best the shower was dirty and the shampoo and conditioner were empty "

"The room was adequate, but no breakfast, they charge for coffee and water. Before I left there was a notice that they were going to start charging for parking, and the parking area was not not highly competitive, there was ample parking. No need to charge, other than they want to pinch you for as much as possible. "