“Everyone did an outstanding job! Alma even helped me resolve the international calling issues I had with my phone carrier - she did not have to do that - her kindness & professionalism was greatly appreciated.”
“Everyone did an outstanding job! Alma even helped me resolve the international calling issues I had with my phone carrier - she did not have to do that - her kindness & professionalism was greatly appreciated.”
“This was a tranquil experience. The hotel resides on the north side of caye caulker which is a nice break from the busy south side. The hotel was exceptionally clean and the staff was beyond excellent. They provided complimentary transportation to the south side and locations in the nearby area. They arranged a taxi for us to be picked up at the airport and transport us to the water taxi. Justin and Freddy were the best. We will definitely be coming back with more family.”
“This was a tranquil experience. The hotel resides on the north side of caye caulker which is a nice break from the busy south side. The hotel was exceptionally clean and the staff was beyond excellent. They provided complimentary transportation to the south side and locations in the nearby area. They arranged a taxi for us to be picked up at the airport and transport us to the water taxi. Justin and Freddy were the best. We will definitely be coming back with more family.”
“The staff was exceptional ! Very attentive and personable. They knew everyone in my party by name from the first day! Clara and Felicia at the Spa were wonderful! Best body scrub, massage and facial. This property is a gem! ”
“The staff was exceptional ! Very attentive and personable. They knew everyone in my party by name from the first day! Clara and Felicia at the Spa were wonderful! Best body scrub, massage and facial. This property is a gem! ”
“Everything was so good! The ladies at the front desk were right on top of anything we needed and very courteous, Freddy the bar tender mixed the perfect alcohol free drinks for us and had great dining suggestions, Antonio was always looking out for us when we were outside and put away our paddle boards when we came back late, Tuff Enuff snorkel tour was excellent and they accommodated us for any water needs! Loved our time there and we will be back!”
“Everything was so good! The ladies at the front desk were right on top of anything we needed and very courteous, Freddy the bar tender mixed the perfect alcohol free drinks for us and had great dining suggestions, Antonio was always looking out for us when we were outside and put away our paddle boards when we came back late, Tuff Enuff snorkel tour was excellent and they accommodated us for any water needs! Loved our time there and we will be back!”
“Our room was very clean and comfortable. Big shower with nice water pressure. The bar/restaurant had delicious food and cocktails. We loved the poolside service! The staff was so nice and accommodating. We'd definitely stay again. ”
“Our room was very clean and comfortable. Big shower with nice water pressure. The bar/restaurant had delicious food and cocktails. We loved the poolside service! The staff was so nice and accommodating. We'd definitely stay again. ”
“We had a great time. The breakfast Wes awesome. They said continental but it was way better. Eggs bacon different toasts great service. We loved the place. There was 4 of us and we would all go back ”
“We had a great time. The breakfast Wes awesome. They said continental but it was way better. Eggs bacon different toasts great service. We loved the place. There was 4 of us and we would all go back ”
“We enjoyed our stay at Palapa House. There is lots around to just walk to. Easy access to most anything you need. Orlando was a great help when we had a couple issues. He was quick to respond and assisted greatly.”
“We enjoyed our stay at Palapa House. There is lots around to just walk to. Easy access to most anything you need. Orlando was a great help when we had a couple issues. He was quick to respond and assisted greatly.”
“The attention to detail by the staff was amazing. They keep the grounds looking beautiful and made us feel important and welcome.
We were very relaxed and enjoyed the benefit of having water available for drinking and cooking. I would recommend packing a water bottle to save money and for the sustainability. The resort is your own oasis and worth the drive. There are many wonderful places to eat and visit nearby. ”
“The attention to detail by the staff was amazing. They keep the grounds looking beautiful and made us feel important and welcome.
We were very relaxed and enjoyed the benefit of having water available for drinking and cooking. I would recommend packing a water bottle to save money and for the sustainability. The resort is your own oasis and worth the drive. There are many wonderful places to eat and visit nearby. ”
“Staff was friendly and attentive. Helped with food recommendations and coordinating golf cart rental delivery. Room was clean and recently updated. The pool remodel was being finished and looks like it’ll be nice. There is a dog named Max who comes to hang out at the bar and he is a very good boy. ”
“Staff was friendly and attentive. Helped with food recommendations and coordinating golf cart rental delivery. Room was clean and recently updated. The pool remodel was being finished and looks like it’ll be nice. There is a dog named Max who comes to hang out at the bar and he is a very good boy. ”
“The staff were very flexible and accommodating! Great view from the balcony rooms and comfy bed!
Close to lots of great restaurants and only a 30 minute drive to the secret beach.
They picked me up from the water terminal and were able to rent me a golf cart.”
“The staff were very flexible and accommodating! Great view from the balcony rooms and comfy bed!
Close to lots of great restaurants and only a 30 minute drive to the secret beach.
They picked me up from the water terminal and were able to rent me a golf cart.”