Langkawi 3 Stars Hotels

"Great family hotel room in a lovely hotel with good breakfast,clean pool and excellent location to the beach. Staff were always friendly and helpful. Would definitely recommend this hotel when staying in Langkawi "

"We arrived and our room hadn’t been cleaned since the last guests. Bed was made but there were stains and debris in the sheets. No towels, no toilet paper. Rubbish on the sink and bin was full. Rubbish and hair on the floor. We asked for the room to be cleaned, 3 hours later still not cleaned at 8pm. We approached the owner who apologised and said his housekeepers “keep running away”. I asked for new sheets, towels and toilet paper so we could clean it ourselves. He gave us sheets that were mouldy, stained and had bugs in them. We advised him we would check out in the morning and request a refund for the remaining 3 nights we were due to stay. He was apologetic. The next morning the owner was no where to be seen and one man at reception didn’t speak English very well. The owner doesn’t respond to hotels.com at all. They also have an issue with overbooking from the online system, some people arrived and didn’t have a room. So I would highly recommend NOT staying here "

"The quality of the hotel and room matches its 3-star rating. Location is also great, close to shops, restaurants and beach. However, my room is cockroach infested. I see little cockroaches in the bathroom, on the table, pretty much everywhere. This is unacceptable. Also, despite advertising that on-site parking is included, the spaces are actually quite limited and first come first served. If you are unable to find a parking spot designated to the hotel, you will have to pay the city via app for the parking fees."