New River Gorge National Park and Preserve 3 Stars Hotels

"Great"

"The pool has repeatedly been out of order, going on 3 years since we've been making a yearly trip to visit family. The condition of the rooms have continued to decline, with broken tiles, sticky surfaces like door knobs & counters. There were several spatters of unknown substances throughout the room, on the walls. The furniture (couch & chair) were covered with a multitide of stains. The breakfasts have also continued to decline in variety & quality. The elevator floors are incredibly sticky, even after it was mopped. Our last stay was quite disappointing & we will not be returning. The only positive is that the staff have always been friendly, kind, & helpful."

"Rooms are clean and the restaurant and bar are fun "