Texas Gulf Coast 3 Stars Hotels

"This hotel was lovely! Great care has obviously been taken in the decor. The pool and hot tub were great, fitness center seemed clean and well-equiped, breakfast was hot and had plenty of variety, and the room was HUGE! The staff was friendly, but seemed like maybe they were understaffed on the night shift as the poor front desk clerk was having to run all over the place. My only complaints are that our TVs would not work and the WIFI was sketchy so I did not connect to it. When we turned the TVs on, we would get an error message saying there was no source input. The front desk clerk came and said our room was freshly renovated and the TVs probably had not been set up yet. She got them working, but when we turned them on again after swimming, we got the same error message. I tried to connect to the WIFI, but got a security alert. I would definitely stay here again, but would make sure the TV situation is good in our room before unpacking. "

"The worst! I cannot describe how bad it was. Arrived late couldn’t get into rooms doors would not open went to several rooms ended up in a room that was still under construction. Attendant said that the manager told them to over book even thought they were in construction. Room was substandard. Don’t stay. "

"Our stay at the Holiday Inn Downtown Houston was extremely disappointing. The hotel feels very old and poorly maintained. The rooms are incredibly small and did not feel clean, which made the stay uncomfortable from the start. One of the biggest issues was the lack of hot water. When we called the front desk, we were told to let the water run for 30 minutes before showering to see if it would warm up, which is completely unacceptable for any hotel. To make matters worse, the restaurant downstairs was closed with no notice provided to guests, leaving us scrambling to find other options. Unfortunately, the staff was also rude and less than helpful when we tried to address these issues. Instead of assisting, they seemed uninterested in resolving concerns or improving the situation. Overall, the experience was frustrating and far below expectations. There are plenty of other hotels in downtown Houston—I would strongly recommend staying somewhere else. Just don’t."

"No frills hotel, good for the money. "