Genoa 4 Stars Hotels

"Check in with Gabriel was excellent but when transferred to Savoia the woman checking us in was negative and told me that Gabriel did not tell us we had free breakfast which he did and we did after going rounds with her and her calling others to protect her charging for breakfast. Not a good start at a 5 star property."

"Everything was great, the staff is excellent"

"The property is new and very clean. The amenities are nice. Simone was super friendly and helped us with many questions. Honestly, the rest of the staff, not so much. The area is nice for walking around despite the busy traffic. Everything closes at 8 except fine restaurants that you need a reservation for. Highly recommend the hotel but don’t think we’ll return Genoa."

"The room was clean, staff was excellent and location from the Airport very convenient."

"Very convenient to everything. Especially the port if ypu are leaving on a cruise ship."

"Very comfortable stay. Breakfast was good."

"I was very disappointed with my stay at this hotel. There was hardly any staff available, and no one was there to assist us properly. We even had to carry all our luggage upstairs ourselves, as there was no staff to help. The room was extremely dirty — especially the floor. It was so unclean that I had to ask for slippers just to be able to walk inside the room. Instead of bringing them to my room, I was told to go down to the reception and collect them myself. This is not the level of service I expect from a hotel of this standard. Very disappointing experience overall."

"Pleasant"