“After a long day of traveling, my room keys did not work upon check in. Room had mold. Chips in the wall. We were not provided with a resort map or informed that restaurant reservations should be made within the first 24 hours of arrival, limiting our options. On several occasions, when mistakes were made with our meal orders, the staff responded with attitude rather than professionalism. The food quality did not meet the standards expected of a luxury all-inclusive resort. Limited kid friendly...
“After a long day of traveling, my room keys did not work upon check in. Room had mold. Chips in the wall. We were not provided with a resort map or informed that restaurant reservations should be made within the first 24 hours of arrival, limiting our options. On several occasions, when mistakes were made with our meal orders, the staff responded with attitude rather than professionalism. The food quality did not meet the standards expected of a luxury all-inclusive resort. Limited kid friendly...
Eldine