In Agyo, a hotel needs to provide a specific amount of high-end amenities to be rated 5 stars. These may include saunas and spas, on-site gyms, gourmet restaurants, premium bedding, luxury toiletries and more. What also sets 5-star hotels apart is their exceptional standard of service. You can expect things like in-room massages, nightly turn-down services and concierge services. Some may even offer additional touches such as welcome gifts.