Exceptional guest service is the defining feature of every 5-star hotel in Harding. From the instant you arrive, staff attend to your every whim, whether answering room service calls 24/7 or providing a nightly turn-down service. In addition, hotels have to offer superior amenities to be considered for a 5-star rating. These can include luxury baths, spa facilities, swimming pools, gastronomic kitchens and knowledgeable concierge.