Flawless guest service is at the heart of every 5-star hotel in Ipu. From the minute you arrive, staff attend to your every whim, whether offering luggage assistance and storage or providing in-room beauty treatments. Also, hotels have to feature upscale conveniences to qualify for a 5-star rating. These can include luxury baths, a wellness center, pools, gastronomic restaurants and knowledgeable concierge.