Exceptional guest service is integral to every 5-star hotel in Mokka. From the minute you arrive, staff attend to your every whim, whether offering luggage assistance and storage or providing a turn-down service. Additionally, hotels must feature upscale conveniences to be entitled to a 5-star rating. These can include luxury bath products, spas or saunas, swimming pools, gourmet kitchens and knowledgeable concierge.