Exemplary guest service is at the heart of every 5-star hotel in sin-wol. From the second you arrive, staff attend to your every whim, whether arranging customized tours or providing a nightly turn-down service. Also, hotels have to offer superior amenities to qualify for a 5-star rating. These can include luxury toiletries, an on-site spa, swimming pools, gastronomic kitchens and knowledgeable concierge.