Aargau-Basel Region, Switzerland hotel rooms at the Sorell Hotels

"The hotel has no reception personnel. To enter the building from the garage, or the main entrance, you need to have a 4 digit code that should be included in the booking confirmation - this code did not come with the confirmation from expedia. The telephone at the keypad from the garage had its cord ripped out of the wall, so it was not usuable to gain entry. Once inside, you had to check-in at a terminal that required the booking code. The expedia booking code did not work. All personal...