3 개의 야외 수영장, 08:00 ~ 22:00 오픈, 수영장 파라솔, 일광욕 의자
예약 가능 여부 확인

쉐라톤 아부다비 호텔 & 리조트 여행 후기

5 out of 5
쉐라톤 아부다비 호텔 & 리조트
Corniche Road, Abu Dhabi

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1001개 이용 후기 중 488개" "
평점 8 - 좋아요. 1001개 이용 후기 중 351개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 96개" "
평점 4 - 별로예요. 1001개 이용 후기 중 41개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 25개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

jaeyong

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Mohamed 님, 2024년 1월 22일
Dear Jaeyong,On behalf of the entire hotel team, I want to thank you for sharing your feedback during your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely, Mohamed Ibrahim Hotel Manager

4/10 - 별로예요

Jeong

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
새벽 1시 화재경보. 직원들 안내없이 우왕좌왕. 결과도 명확히 알려주지도 않고. 기본 어메니티도 구비 불량등 전체적으로 서비스가 상당히 호텔 위상에 마지 않게 안좋은 추억만~~^^
2023년 12월에 2박 숙박함
답변 제공: Mohamed 님, 2024년 1월 11일
Dear Jeong,Greetings from Sheraton Abu Dhabi Hotel and Resort!First of all, I would like to take this opportunity to thank you for choosing us for your recent stay and for taking the time to give us your valuable feedback.Providing the highest level of hospitality is our number one priority and please accept our apologies for failing to meet your expectations. Please rest assured that your feedback has already been passed on to the concerned department to ensure the necessary guidelines are in place from occurring in the future.We hope we will have the pleasure of welcoming you back again.Once again thank you for your time and remain at your complete disposal.Sincerely,Mohamed IbrahimHotel Manager

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic
아주 만족스러운 경험이었습니다. 호텔은 정말 청결했고 직원들도 친절했습니다. 우리 가족의 주관광지였던 Yas Island와는 조금 거리가 있었지만, 어느 때라도 예약없이 나와도 택시를 이용할 수 있었습니다.
2023년 8월에 3박 숙박함

10/10 - 훌륭해요

Donghan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Youngwoo

2022년 12월에 4박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I won't visit next time
When check-in, I requested a non-smoking room, and the air conditioner in the room was noisy, so I changed the room once. The second room was arranged as a smoking room. I did not ask for a smoking room. I tried to bear it, but the smell continued, so I found out it was a smoking room. It would have been nice if they let me know in advance so I could find another way. When I asked why it was placed as a smoking room, reception staff said it was because there was no left room. If so, they should have informed them in advance. But on the way back from the reception to the room, I saw myself cleaning up many empty rooms. It was unpleasant, but there was nothing to expect from the staff of the 5 star hotel anymore. They were very unkindful. The Sheraton has a good location, but the facilities are old, poorly maintained and, crucially, the attitude of the staff is very unkind. Guest who are unfamiliar with the pronunciation of non-English speaking countries, in particular, may meet the uncomfortable attitude of non-English speaking countries staff. If someone don't understand the English of many countries, they should better find another hotel. In my experience, Sheraton did not provide luxurious 5 star hotel services in Abu Dhabi. It wasn't good even compared to other hotels with similar price points. I have experience visited 15 hotels in Abu Dhabi and Dubai. If the old hotel is well maintained and the staff are friendly, it can be a classic luxury hotel. Like I expe
2021년 2월에 1박 숙박함

4/10 - 별로예요

taehun

단체 여행
별로예요: 청결 상태
5성급 세라톤호텔의 기분나쁜 추억
명성에 걸맞지않은 호텔수준.호텔진입로에 추찻하여 진입하기에 불편하였고 주차도 공용주차장에 객실과복도가 낡아서 조각들이 떨어져있고 아침뷔폐 식탁이 언제딲았는지 모를정도로 더럽고 에어컨 통로에서 먼지덩어리가 테이블에 떨어져서 음식에 덜어갔는데 미안하다는 말도않고 사진 찰영하려 하니 치우기에 급급해서 당황 해하고 어이가없었다.5성급을 반납해야 마땅
2021년 1월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 12월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
2018년 9월에 2박 숙박함
답변 제공: Kizmet 님, 2018년 9월 27일
We would to thank you for staying with us. We are looking forward to welcome you back soon.

10/10 - 훌륭해요

Donggyu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 8월에 1박 숙박함
답변 제공: Kizmet 님, 2018년 8월 11일
We would like to thank you for staying with us. We are looking forward to welcome you back soon.

10/10 - 훌륭해요

singu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋아요
좋아요~ 조식 좋음
답변 제공: Kizmet 님, 2018년 4월 21일
We highly appreciate your positive feedback. Thank you!

10/10 - 훌륭해요

TAE SUN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
옛 정취가 있는 아부다비의 쉐라톤 호텔
숙소는 양호 아침 뷔페는 5일간 같은 메뉴 조금은 질리는 메뉴 호텔의 접근성은 택시밖에 없음
2017년 12월에 5박 숙박함
답변 제공: diana 님, 2018년 1월 11일
Dear Mr. Tae Sun, Thank you for your comments, come back soon

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Minjae

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋은 부대시설의 호텔
TV가 고장나 있었는데, 볼 일이 없어 얘기하지는 않았습니다. 좀 시끄러웠습니다.

8/10 - 좋아요

Hyoun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
편리하고 꺠끗한 호텔
매우 청결하고 고급스럽고 만족스러웠어요.

10/10 - 훌륭해요

Hyunjun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

CHANG YEOL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

byeongchan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋은 호텔입니다.
호텔 객실, 서비스 및 직원도 친절합니다. 또한 호텔 전용 비치도 있어 조용히 쉬고 싶으실 때 좋습니다.

8/10 - 좋아요

SANG HYEOB

좋아요: 청결 상태

8/10 - 좋아요

Jongseop 님, 한국, 서울

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
딜레이 첵아웃
전체적으로 만족합니다. 다만 객실이 설비돌아가는 소리? 로 쾌적하진 않았습니다. 특히, 딜레이 첵아웃은 아주 굳~~~~ 저는 오후 4시에 첵아웃 했는데 추가금 없이~~~~땡큐

10/10 - 훌륭해요

Dennis 님, KOREA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good breakfast
아침식사의 뷔페가 좋았고, 시설등이 깨끗했으나 리조트뷰를 신청한 객실앞에는 다른 레지던스 건물 신축공사로 바다전망이 가려져 리조트뷰 같지 않아 다소 실망함.

8/10 - 좋아요

Jo 님, seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
편안하게 이용한 호텔
출장시 큰 어려움없이 호텔 이용했습니다.

8/10 - 좋아요

박병두 님, 두바이

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
친절한 직원
호텔 위치도 좋았고 직원들의 친절도가 아부다비에서는 최고 수준인듯

10/10 - 훌륭해요

Rana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 4박 숙박함
답변 제공: Mohamed 님, 2024년 5월 21일
Dear Rana,On behalf of the entire hotel team, I want to thank you for sharing your feedback during your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely, Mohamed Ibrahim Hotel Manager

10/10 - 훌륭해요

Luis Rodrigo

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay was truly delightful! We thoroughly enjoyed our time here and would eagerly return. Nulen (apologies if we've misspelled the name) at the reception desk was an absolute gem. She greeted us warmly, efficiently arranged our breakfast reservations, and was always on hand to assist with transportation, making our stay even more enjoyable. Her exceptional hospitality left a lasting impression on us. The only disappointment was discovering that the beach club was closed :( While we recognize that this is beyond the hotel's control, it was, ironically, the allure of the beach club that drew us to choose the Sheraton for our stay.
2024년 5월에 4박 숙박함
답변 제공: Mohamed 님, 2024년 5월 15일
Dear Luis Rodrigo,Greetings from Sheraton Abu Dhabi Hotel and Resort!First of all, I would like to take this opportunity to thank you for choosing us for your recent stay and for taking the time to give us your valuable feedback.Providing the highest level of hospitality is our top priority and please accept our apologies for failing to meet your expectations. Please rest assured that your feedback has already been passed on to the concerned department to ensure the necessary guidelines are in place from occurring in the future.We hope we will have the pleasure of welcoming you back again shortly. Once again thank you for your time and remain at your complete disposal.Sincerely,Mohamed IbrahimHotel Manager

10/10 - 훌륭해요

Sauiya

연인과의 여행, 출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is amazing hotel
2024년 2월에 5박 숙박함
답변 제공: Mohamed 님, 2024년 4월 27일
Dear Sauiya,Greetings from Sheraton Abu Dhabi Hotel and Resort!First of all, I would like to take this opportunity to thank you for choosing us for your recent stay and for taking the time to give us your valuable feedback.Providing the highest level of hospitality is our top priority and please accept our apologies for failing to meet your expectations. Please rest assured that your feedback has already been passed on to the concerned department to ensure the necessary guidelines are in place from occurring in the future.We hope we will have the pleasure of welcoming you back again shortly. Once again thank you for your time and remain at your complete disposal.Sincerely,Mohamed IbrahimHotel Manager

10/10 - 훌륭해요

CHRISTOPHER

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 6박 숙박함
답변 제공: Mohamed 님, 2024년 4월 17일
Dear Christopher,Greetings from Sheraton Abu Dhabi Hotel and Resort!First of all, I would like to take this opportunity to thank you for choosing us for your recent stay and for taking the time to give us your valuable feedback.Providing the highest level of hospitality is our top priority and please accept our apologies for failing to meet your expectations. Please rest assured that your feedback has already been passed on to the concerned department to ensure the necessary guidelines are in place from occurring in the future.We hope we will have the pleasure of welcoming you back again shortly. Once again thank you for your time and remain at your complete disposal.Sincerely,Mohamed IbrahimHotel Manager

6/10 - 괜찮아요

Kathryn

가족 여행
좋아요: 직원 및 서비스
Staff friendly and attentive Bathrooms/change rooms around the pool area weren't clean Noisy room, our room was street facing and street noise was loud. We also woke one evening from the room above us being cleaned at 3am, could hear vacuum, it echoed into our room. Staff however did stop when we called reception.
2024년 4월에 2박 숙박함
답변 제공: Mohamed 님, 2024년 4월 11일
Dear Kathryn,Greetings from Sheraton Abu Dhabi Hotel and Resort!First of all, I would like to take this opportunity to thank you for choosing us for your recent stay and for taking the time to give us your valuable feedback.Providing the highest level of hospitality is our top priority and please accept our apologies for failing to meet your expectations. Please rest assured that your feedback has already been passed on to the concerned department to ensure the necessary guidelines are in place from occurring in the future.We hope we will have the pleasure of welcoming you back again shortly. Once again thank you for your time and remain at your complete disposal.Sincerely,Mohamed IbrahimHotel Manager

8/10 - 좋아요

Antoine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Buffets, piscine et plage, salle de sport au top. Personnel très serviable. Isolation des chambres mauvaise.
2024년 3월에 6박 숙박함
답변 제공: Mohamed 님, 2024년 4월 9일
Dear Antoine,On behalf of the entire hotel team, I want to thank you for sharing your feedback during your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely, Mohamed Ibrahim Hotel Manager

6/10 - 괜찮아요

Shpend

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Old hotel. Not value for money. Poor breakfast
2024년 3월에 1박 숙박함
답변 제공: Mohamed 님, 2024년 4월 4일
Dear Shpend,Greetings from Sheraton Abu Dhabi Hotel and Resort!First of all, I would like to take this opportunity to thank you for choosing us for your recent stay and for taking the time to give us your valuable feedback.Providing the highest level of hospitality is our top priority and please accept our apologies for failing to meet your expectations. Please rest assured that your feedback has already been passed on to the concerned department to ensure the necessary guidelines are in place from occurring in the future.We hope we will have the pleasure of welcoming you back again shortly. Once again thank you for your time and remain at your complete disposal.Sincerely,Mohamed IbrahimHotel Manager

10/10 - 훌륭해요

Marion

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel has lovely large bedrooms which are spotlessly clean. House keeping is excellent. The breakfast buffet has an excellent selection of both hot and cold foods. Staff were friendly and very helpful. Only down side of the hotel is that it is next to a very busy road. The traffic noise in the city view room was annoying at night. I would pay for a pool side room next time away from the traffic noise. I would stay at this hotel again. Location is perfect for walking along the Corniche.
2024년 3월에 7박 숙박함
답변 제공: Mohamed 님, 2024년 3월 31일
Dear Marion,On behalf of the entire hotel team, I want to thank you for sharing your feedback during your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely, Mohamed Ibrahim Hotel Manager

8/10 - 좋아요

Evana Alexandra

2024년 3월에 7박 숙박함
답변 제공: Mohamed 님, 2024년 4월 27일
Dear Sauiya,Greetings from Sheraton Abu Dhabi Hotel and Resort!First of all, I would like to take this opportunity to thank you for choosing us for your recent stay and for taking the time to give us your valuable feedback.Providing the highest level of hospitality is our top priority and please accept our apologies for failing to meet your expectations. Please rest assured that your feedback has already been passed on to the concerned department to ensure the necessary guidelines are in place from occurring in the future.We hope we will have the pleasure of welcoming you back again shortly. Once again thank you for your time and remain at your complete disposal.Sincerely,Mohamed IbrahimHotel Manager

10/10 - 훌륭해요

Samantha

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely hotel and staff
2024년 3월에 6박 숙박함
답변 제공: Mohamed 님, 2024년 3월 12일
Dear Samantha,On behalf of the entire hotel team, I want to thank you for sharing your feedback during your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely, Mohamed Ibrahim Hotel Manager

10/10 - 훌륭해요

Miguel 님, Calgary

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beatiful hotel with great restaurants and close to the corniche
2024년 3월에 9박 숙박함
답변 제공: Mohamed 님, 2024년 3월 11일
Dear Miguel,On behalf of the entire hotel team, I want to thank you for sharing your feedback during your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely, Mohamed Ibrahim Hotel Manager

6/10 - 괜찮아요

michael

좋아요: 청결 상태
2024년 2월에 7박 숙박함
답변 제공: Mohamed 님, 2024년 3월 6일
Dear Michael,On behalf of the entire hotel team, I want to thank you for sharing your feedback during your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely, Mohamed Ibrahim Hotel Manager

10/10 - 훌륭해요

Hani

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Rooms are extremely nice
2024년 2월에 2박 숙박함
답변 제공: Mohamed 님, 2024년 2월 24일
Dear Hani,On behalf of the entire hotel team, I want to thank you for sharing your feedback during your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely, Mohamed Ibrahim Hotel Manager

8/10 - 좋아요

Olivier

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 3박 숙박함
답변 제공: Mohamed 님, 2024년 2월 20일
Dear Olivier,On behalf of the entire hotel team, I want to thank you for sharing your feedback during your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely, Mohamed Ibrahim Hotel Manager

10/10 - 훌륭해요

Ihor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 2월에 4박 숙박함
답변 제공: Mohamed 님, 2024년 2월 18일
Dear Ihor,On behalf of the entire hotel team, I want to thank you for sharing your feedback during your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely, Mohamed Ibrahim Hotel Manager

10/10 - 훌륭해요

Zsolt

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Mohamed 님, 2024년 2월 16일
Dear Zsolt,On behalf of the entire hotel team, I want to thank you for sharing your feedback during your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely, Mohamed Ibrahim Hotel Manager

6/10 - 괜찮아요

Lucas

좋아요: 청결 상태
Moyen
Hôtel bon pour les affaires, séminaires etc mais pas pour des vacances en amoureux. Bien que 5 étoiles l’accueil est loin d’être à la hauteur des autres hôtels 5 étoiles d’Abu Dhabi que nous avons eu l’occasion de faire. La chambre côté ville est au troisième étage, très bruyant. La salle de bains est à rafraîchir (joints noirs, porte vitrée avec du calcaire) et le linge de toilette était effiloché. La plage donne sur des immeubles et il ne s’agit que d’un petit courant d’eau, pas la mer comme on peut la voir dans les autres hôtels de la Corniche. Nous avons déjeuné sur les matelas de la plage et le repas était bon. Bref ça a fait l’affaire pour une nuit d’escale mais nous ne reviendrons pas.
2024년 1월에 1박 숙박함
답변 제공: Mohamed 님, 2024년 1월 26일
Dear Mr. Lucas,Greetings from Sheraton Abu Dhabi Hotel and Resort!First of all, I would like to take this opportunity to thank you for choosing us for your recent stay and for taking the time to give us your valuable feedback.Providing the highest level of hospitality is our number one priority and please accept our apologies for failing to meet your expectations. Please rest assured that your feedback has been already passed on to the concerned department to ensure the necessary guidelines are in place from occurring in the future.We sincerely hope we will have the pleasure to welcome you back again in the near future.Once again thank you for your time and remain at complete disposal in the meantime.Sincerely,Mohamed IbrahimHotel Manager

10/10 - 훌륭해요

Yusaku 님, Hanover

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 4박 숙박함
답변 제공: Mohamed 님, 2024년 1월 19일
Dear Yusaku,On behalf of the entire hotel team, I want to thank you for sharing your feedback during your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely, Mohamed Ibrahim Hotel Manager

10/10 - 훌륭해요

James

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Mohamed 님, 2024년 1월 18일
Dear James,On behalf of the entire hotel team, I want to thank you for sharing your feedback during your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely, Mohamed Ibrahim Hotel Manager

10/10 - 훌륭해요

Caroline

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Mohamed 님, 2024년 1월 11일
Dear Caroline,On behalf of the entire hotel team, I want to thank you for sharing about your recent experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Mohamed Ibrahim Hotel Manager

10/10 - 훌륭해요

Thiyagalingam 님, Uxbridge

2023년 12월에 5박 숙박함
답변 제공: Mohamed 님, 2024년 1월 18일
Dear Thiyagalingam,On behalf of the entire hotel team, I want to thank you for sharing your feedback during your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely, Mohamed Ibrahim Hotel Manager

10/10 - 훌륭해요

Victoria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
In general, the hotel is fine; however, its location is not very central, to find restaurants for lunch or dinner, you need to take a taxi. The tiles inside the shower need to be regrouted, as they appear dirty due to the grout falling off or having a darker color.
2023년 12월에 2박 숙박함
답변 제공: Mohamed 님, 2024년 1월 8일
Dear Victoria,On behalf of the entire hotel team, I want to thank you for sharing about your recent experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Your feedback about the tiles in the room as been taken on board and we appreciate you for bringing this to our attention. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Mohamed IbrahimHotel Manager

10/10 - 훌륭해요

alberto filippo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 4박 숙박함
답변 제공: Mohamed 님, 2024년 1월 8일
Dear Alberto,On behalf of the entire hotel team, I want to thank you for sharing about your recent experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Mohamed IbrahimHotel Manager

10/10 - 훌륭해요

Anders

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 4박 숙박함
답변 제공: Mohamed 님, 2023년 12월 5일
Dear Anders,On behalf of the entire hotel team, I want to thank you for sharing your feedback during your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely, Mohamed Ibrahim Hotel Manager

8/10 - 좋아요

Ashley

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We started coming to the sheraton resort in 2014 and really loved the place. A few things have changed but the beach and pool areas are always lovley places to just relax and enjoy the sun. The staff as always were very helpful ,the breakfast is very good with a good variety. We stayed in a club room and found the club buffet poor and really lacking any decent food although the lounge was very nice and the staff friendly it was very basic. The room was ok the lack of any sound proofing is makes for a desturbed nights sleep the noise of the doors shutting sounds like a shotgun firing which occurs every night at varying times, we stayed on the sixth floor andni think we had the cast of Riverdance staying above us . We love this hotel and area and will be back next year. Thanks Sheraton.
2023년 10월에 10박 숙박함
답변 제공: Mohamed 님, 2023년 12월 5일
Dear Ashley,Greetings from Sheraton Abu Dhabi Hotel and Resort!First of all, I would like to take this opportunity to thank you for choosing us for your recent stay and for taking the time to give us your valuable feedback.Providing the highest level of hospitality is our number one priority and please accept our apologies for failing to meet your expectations. Please rest assured that your feedback has been already passed on to the concerned department to ensure the necessary guidelines are in place from occurring in the future.We sincerely hope we will have the pleasure to welcome you back again in the near future.Once again thank you for your time and remain at complete disposal in the meantime.Sincerely,Mohamed IbrahimHotel Manager

10/10 - 훌륭해요

Vicki

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The facilities are great. The staff went above and beyond. The room was very good for a family of three (executive suite). We were given access to the executive lounge for afternoon snacks and happy hour which was great, especially with a picky 5 year who always wants to eat.
2023년 10월에 3박 숙박함
답변 제공: Mohamed 님, 2023년 12월 5일
Dear Vicki,On behalf of the entire hotel team, I want to thank you for sharing your feedback during your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely, Mohamed Ibrahim Hotel Manager

10/10 - 훌륭해요

Ruth

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel, recently refurbished, great service and all staff were lovely. Food is good quality with the exception of The Tavern and the music around the pool is a tad loud and doesn’t cater for older clients. Bu other than that fab location and would definitely return
2023년 9월에 9박 숙박함