야외 수영장, 일광욕 의자

아프리칸 리젠트 호텔 여행 후기

4.5 out of 5
아프리칸 리젠트 호텔
237-238 Airport West, Cantonments, Accra

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 416개 이용 후기 중 157개" "
평점 8 - 좋아요. 416개 이용 후기 중 171개" "
평점 6 - 괜찮아요. 416개 이용 후기 중 50개" "
평점 4 - 별로예요. 416개 이용 후기 중 27개" "
평점 2 - 너무 별로예요. 416개 이용 후기 중 11개" "

8.6/10

청결 상태

8.4/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

2/10 - 너무 별로예요

Miok

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 3박 숙박함
답변 제공: Lumy 님, 2019년 5월 2일
Thank you for your feedback.

8/10 - 좋아요

Dae Ung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
전반적으로 깔끔합니다. 일단 공항도 가깝고 셔틀도 무료라서 좋습니다. 조건부 무료가 아닌 그냥 무료셔틀이 매시간마다 다닙니다.
2017년 6월에 1박 숙박함
Thank you very much for the review! We are delighted to know that your expectations were met. We hope that we will have the opportunity to welcome you back to our ‘Afropolitan ’Experience in due course. Best Regards, Guest Relations

8/10 - 좋아요

WONCHAE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
호텔 CHI-IN에 한시간 걸림 ! 미숙한 operation이 옥의 티

10/10 - 훌륭해요

Tamara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Guest Relations Officer 님, 2024년 3월 21일
Dear Tamara,Thank you for your kind rating.RegardsMary

2/10 - 너무 별로예요

Michael

I’ve stayed there twice before and never had any complaints but this time was terrible they wouldn’t change currency then phone didn’t work for 3 days they wouldn’t let me charge room service to my room then brought a charge card machine to the room and it didn’t work every time I needed anything I to go to front desk I tried to pay for room service in cash and they said that my $100 bill was too old 😂
2024년 2월에 2박 숙박함
답변 제공: Guest Relations Officer 님, 2024년 2월 22일
Dear Michael,Thank you for taking the time to share your experience with us.We are sorry this did not go well with your stay.But be rest assured that, management have taken it up and have put measures in place to prevent this from happening again.We hope to see you soon.RegardsMary

10/10 - 훌륭해요

Michael

2024년 2월에 4박 숙박함
답변 제공: Guest Relations Officer 님, 2024년 3월 21일
Dear Michael,Thank you for your kind rating.RegardsMary

10/10 - 훌륭해요

ELYSE

2024년 1월에 1박 숙박함
답변 제공: Guest Relations Officer 님, 2024년 3월 21일
Dear Elyse,Thank you for your feedback.Kind Regards

10/10 - 훌륭해요

ELYSE

2024년 1월에 1박 숙박함
답변 제공: Guest Relations Officer 님, 2024년 3월 21일
Dear Elyse,Thank you once again for kind rating.RegardsMary

10/10 - 훌륭해요

Linda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is very close to the airport and provides shuttle services. They have friendly staff who are professional and curteous. There is a breakfast buffet with fresh foods which is complimentary(and a plus). The onsite restaurant carries arrays of traditional and continental dishes which are delicious. The facility is very clean and they ensure the safety of all guests: Highly recommended!
2023년 12월에 5박 숙박함
답변 제공: Guest Relations Officer 님, 2024년 1월 28일
Dear Linda,Thank you for your kind review. We are happy to learn that our food, facility and services suited your liking.We will continue to give our best to all our cherished guests. We also, hope to have you stay with us whenever you are in Accra.Looking forward to seeing you soon.RegardsMary

8/10 - 좋아요

Erica

좋아요: 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: Guest Relations Officer 님, 2024년 1월 4일
Dear Erica,Thank you for your feedback.Regards

8/10 - 좋아요

Audrey

2023년 12월에 1박 숙박함
답변 제공: Guest Relations Officer 님, 2024년 1월 4일
Dear Audrey,Thank you for your kind patronage.Regards

8/10 - 좋아요

Jacole

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We spent 2 weeks here and the hotel staff was really friendly and hospitable. They did an excellent job with our needs and wants. This hotel is centrally located which was great for shopping, food etc. The breakfast buffet was good. I would suggest getting there early to get the food fresh. I had a few issues with the a/c yet it was restored. The internet isn't that strong outside of the hotel room. We spent a great deal on the balcony and it was awesome, relaxing and serene. I would defintely recommend this hotel again.
답변 제공: Guest Relations Officer 님, 2024년 2월 18일
Dear Jacole,Thank you for your kind patronage, it means a lot to us as it will encourage us to do more for you and all our cherished guest. Your satisfaction for our facility and service delivery makes us feel fulfilled.We will definitely share this with our staffs.We look forward to welcoming you soon.RegardsMary

10/10 - 훌륭해요

Kwabena

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great job done
2023년 11월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 11월 30일
Dear Kwabena,We thank you for your kind patronage.RegardsMary

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent.
My colleague and I spent a very pleasant week here recently. Excellent service, spotless rooms and 24hr room service were all appreciated. The evening buffets are varied enough to eat each evening without running out of options. The Sunday buffet was excellent!
2023년 11월에 6박 숙박함
답변 제공: Guest Relations Officer 님, 2023년 11월 30일
Dear Valued Guest,Thank you for taking the time to put a smile on our face.Your review has really encouraged us.Above all thank you for letting us know that, you had a memorable stay with us.We are glad our facility and service delivery suited your liking.We look to seeing you soon.RegardsMary

8/10 - 좋아요

Cathleen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Overall staff was nice and the food was pretty good. However I was disappointed that the pool was not functioning during my stay.
2023년 10월에 6박 숙박함
답변 제공: Guest Relations Officer 님, 2023년 10월 21일
Dear Cathleen,Thank you for always choosing our hotel for your stay.We are really glad to know that once again, the food and service delivery suited your liking. But for the most part, we are sorry you couldn't swim due to the renovation of the pool.We really look forward to share our new renovated pool experience with you on your next stay with us.RegardsMary

10/10 - 훌륭해요

Leanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We enjoyed the nice friendly staff, the choices of food to choose from and close to the airport and mall. Give the staff a raise. Very good experience.
2023년 10월에 2박 숙박함
답변 제공: Guest Relations Officer 님, 2023년 10월 21일
Dear Leanne,We are appreciate for taking the time to share your wonderful feedback with us. We are happy to know that our staff exceeded your expectation, they will be happy to hear this. Once again thank you for appreciating everything about the African Regent Hotel. We look forward to serving you again soon.RegardsMary

10/10 - 훌륭해요

Akwasi

2023년 9월에 1박 숙박함
답변 제공: Lumy 님, 2023년 9월 22일
Dear Akwasi,Thank you for patronizing us, we would love to hear from you.

10/10 - 훌륭해요

Tibebu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice, clean, comfortable hotel with excellent service and a West African cultural esthetic. Near the airport. Breakfast buffet included. Gym/spa. Pool was under construction and few other outdoor areas for walking/relaxing.
2023년 8월에 1박 숙박함
답변 제공: Guest Relations Officer 님, 2023년 9월 1일
Dear Tibebu,We thank you for sharing this awesome review with us, and also letting us know that you thoroughly enjoyed every bit of our facility, service delivery and the African cultural concept. I assure that, we will have the pool completed in on time so you can enjoy the it on your next visit. We look forward to seeing you soon.RegardsMary

10/10 - 훌륭해요

Caroline

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Definitely recommend as a good place to stay in Accra. Nice, clean hotel with hospitable and polite staff. Dining experience was great! I enjoyed the African vibe, decor and ambiance. I was there was several family members who had similar experience with seeming deficit of bath towels- had to ask several times to have towels replaced or provided.
2023년 8월에 7박 숙박함
답변 제공: Guest Relations Officer 님, 2023년 8월 18일
Dear Caroline,We are grateful and appreciate you taking the time to share your experience with us. We are happy to hear about your satisfaction for the excellent service provided to you by our team and your liking for our African vibe. It will be a pleasure to serve you again soonKind RegardsMary

10/10 - 훌륭해요

KenYatta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A great place to stay in a great city.
2023년 7월에 1박 숙박함
답변 제공: Guest Relations Officer 님, 2023년 8월 7일
Dear Ken,Thank you so much for your kind feedback. We look forward to seeing you soon.RegardsMary

10/10 - 훌륭해요

Vera

2023년 8월에 1박 숙박함
답변 제공: Guest Relations Officer 님, 2023년 8월 25일
Dear Vera,Thank you so much for your kind patronage.RegardsMary

10/10 - 훌륭해요

CHARLES

2023년 7월에 3박 숙박함
답변 제공: Guest Relations Officer 님, 2023년 7월 30일
Dear Charles,Thank you for your kind patronage.We look forward to having you back soon.RegardsMary

10/10 - 훌륭해요

Samantha Vanessa

2023년 5월에 3박 숙박함
답변 제공: Guest Relations Officer 님, 2023년 7월 18일
Dear Samantha,Thank you for your kind feedback and high rating.We look forward to seeing you soon.RegardsMary

10/10 - 훌륭해요

Natasha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent breakfast and dinner options. Clean, welcoming and first class customer service.
2023년 7월에 1박 숙박함
답변 제공: Guest Relations Officer 님, 2023년 7월 8일
Dear Natasha,Thank you for sharing this amazing feedback with us. We are indeed privileged to know our facility and customer service suited your liking. We look forward to welcoming you soon.RegardsMary

8/10 - 좋아요

Lewis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 5박 숙박함
답변 제공: Guest Relations Officer 님, 2023년 6월 23일
Hello Lewis,Thank you for patronizing us.RegardsMary

8/10 - 좋아요

Daniel

2023년 6월에 2박 숙박함
답변 제공: Guest Relations Officer 님, 2023년 6월 27일
Hello Daniel,Thank you for your kind feedback, we glad to know you enjoyed your stay. We look forward to seeing you soon.RegardsMary

8/10 - 좋아요

Sharett

2023년 5월에 1박 숙박함
답변 제공: Guest Relations Officer 님, 2023년 6월 13일
Hello Sharett,Thank you so much for your kind rating.I look forward to hosting you again.RegardsMary

10/10 - 훌륭해요

anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
employees
2023년 5월에 2박 숙박함
답변 제공: Guest Relations 님, 2023년 5월 6일
Hello Anthony,Thank you for taking the time to share your experience with us. We are happy to know you liked the services of our staffs, that is what we aim to achieve for all our guests and we are pleased it reflected in your stay. We look forward to hosting you again.Warm RegardsMary

10/10 - 훌륭해요

debora

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the friendly & helpful staff. Breakfast was also delicious. There was a lot of delicious room service food options as well. Really enjoyed our stay.
2023년 4월에 3박 숙박함
답변 제공: Guest Relations 님, 2023년 4월 8일
Hello Debora,Thank you for sharing this uplifting review with us. We really appreciate it and are delighted to learn that you thoroughly enjoyed concept and the services of our staff. Kind RegardsMary

6/10 - 괜찮아요

Ann

단체 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is very old and the room had a constant smell. Upon arrival I was told that my travel companion and I would be in the same floor. My room was switched without notice. Ended up have to repack and move to my original floor. Inconvenience.
2023년 3월에 7박 숙박함
답변 제공: Guest Relations 님, 2023년 4월 1일
Hello Ann,Thank you for taking the time to share this feedback with us. Customer satisfaction is our top priority and so we are really sorry to hear that your experience did not go as expected. Management have put things in place to ensure your maximum satisfaction in the future. We look forward to seeing you soon.RegardsMary

10/10 - 훌륭해요

YAPO

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 3월에 5박 숙박함
답변 제공: Guest Relations 님, 2023년 3월 17일
Hello Yapo,Thank you for patronizing us. We appreciate this high rating.RegardsMary

10/10 - 훌륭해요

serge

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thank you
2023년 3월에 2박 숙박함
답변 제공: Guests Relations 님, 2023년 3월 12일
Hello Serge,Thank you for the high rating and your patronage.We look forward to hosting you again.Warm RegardsMary

8/10 - 좋아요

Shivani

Good
2023년 3월에 1박 숙박함
답변 제공: Lumy 님, 2023년 3월 5일
Dear Shivani,Many thanks for sharing your experience with us, we appreciate you and we look forward to welcoming you again.

8/10 - 좋아요

omoruyi

2023년 2월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 3월 21일
Hello Omoruyi,Thank you for patronizing us.RegardsMary

10/10 - 훌륭해요

Cale

2023년 2월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 3월 15일
Hello Cale,Thank you for patronizing us.RegardsMary

8/10 - 좋아요

anthony

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 2월에 2박 숙박함
답변 제공: Guest Relations 님, 2023년 3월 13일
Hello Anthony,Thank you for patronizing us.RegardsMary

4/10 - 별로예요

실제 이용하신 고객

출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 2월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 2월 20일
Dear Visitor,Thank you for patronizing us.We will be glad if you canshare your view with us and other travelers.We hope to see you soon.RegardsMary

10/10 - 훌륭해요

Cherie

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Service was excellent! Soloist was amazing.
2023년 2월에 1박 숙박함
답변 제공: Lumy 님, 2023년 2월 14일
Dear Cherie,We are much grateful for choosing us and for sharing your experience with us and other travelers. Thank you and we hope to see you soon.

10/10 - 훌륭해요

Fikerte

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel was very clean. The staff were friendly and helpful, especially Gerry at the front desk. I forgot my adapter and the bellman found one for me. Then I had to leave before the restaurant was open and Gerry managed to get me some tea and pastries. Very thoughtful.
2023년 1월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 1월 28일
Hello Fikerte,We are really encouraged by this amazing feedback, and we appreciate you sharing withit us.It has always our core aim to provide a memorable and satisfactory service to all our guests and we are happy we delivered on our promise. We will definitely relay your compliment to the mentioned staff.Kind RegardsMary

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
So many choices in Accra, I’m glad I chose this property. I walked to the Accra Mall. The famous Sky Bar is across the street and there were no limits to getting around from this hotel as my base. I organized a Cape Coast tour just by asking staff. Everyone was pleasant and the smiles were abundant. Seth, the doorman was extremely helpful and became my go to for all things Accra. The spa on site is small but they sent me to their larger location where I did their 6 hour package. Loved it. The restaurant food was delicious. I preferred my meals at the hotel over local establishments. The free breakfast buffet was a bonus with made to order omelettes etc. Great first base when landing in Accra.
답변 제공: Guest Relations 님, 2023년 1월 20일
Hello William,Thank you for sharing this awesome feedback with us. We strive to do everything possible to create that enjoyable and memorable experience to all our guests. We will gladly extend your appreciate to the management and the staffs for their good work.We look forward to hosting you soon.Warm RegardsMary

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Welcoming staff, clean rooms, 24hr bar/restaurant a plus, as well as free airport shuttle. Conveniently located next to Accra mall.
2023년 1월에 5박 숙박함
답변 제공: Guest Relations 님, 2023년 1월 17일
Dear Valued Guest,Thank you for this amazing high rate, we could not have achieved this without you.We are fulfill to know that your expectations were met through our outstanding services and our location as you rightly said, worked it all.We look forward to serve you again.Warm RegardsMary

10/10 - 훌륭해요

Matthew 님, Chicago

답변 제공: Guest Relations 님, 2023년 3월 7일
Hello Matthew,Thank you so much for patronizing us, we look forward to serving you again.RegardsMary

8/10 - 좋아요

Ella

2023년 1월에 1박 숙박함
답변 제공: Guest Relation 님, 2023년 1월 5일
Hello Ella,We appreciate you for being part of the 'Afropolitant' family. Thank you for this favorable rating. It will be our pleasure to host you again.Warm RegardsMary

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 객실의 편안함
Booking complication
I want impressed at all by the misinformation on the booking and the room assigned to me on check-in. I was shown a picture of a rim that had 3 beds but the hotel claimed that they don't have such types of rooms and have a small room with only one bed. That caused a lot of discomfort for me and an embarrassment for the hotel. The hotel management reviewed the booking and acknowledged the discrepancy. They agreed to change my room despite their protest. The hotel service was great and the staff very friendly and we were pleased by our stay there. However, the embarrassment and stress caused by the booking was unbearable.
2022년 12월에 12박 숙박함
답변 제공: Guest Relation 님, 2023년 1월 5일
Dear Valued Guest,We appreciate and value our customers' opinions and would like to thank you for bringing this to our attention. Kindly note that management are doing everything necessary to prevent this from happening again. We are however delighted to know that you were pleased with our staff and our services. We look forward to seeing you soon. Kind regardsMary

10/10 - 훌륭해요

Natasha

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 1박 숙박함
답변 제공: Guest Relation 님, 2023년 1월 5일
Hello Natasha, We are really enthused by this high rating; we could not have achieved this without you. Thank you for choosing us, we hope to see you soon.Kind RegardsMary

8/10 - 좋아요

maya

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

Amy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

masayuki

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 11박 숙박함
답변 제공: Lumy 님, 2022년 12월 21일
Season's Greetings,We will be happy to hear about your experience. Thank you for choosing us.

10/10 - 훌륭해요

Ezinwa

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were extremely receptive and I enjoyed the added services attached to my stay. Although it was a very short stay, I loved it.
답변 제공: Mary 님, 2022년 12월 21일
Dear Ezinwa,We are happy you experienced our 'Afropolitan' services. We cherish and appreciate your compliment. Looking forward to seeing you soon. Merry Christmas and a Happy new year in advance.Regards,Mary

10/10 - 훌륭해요

Danny

2022년 11월에 2박 숙박함
답변 제공: Lumy 님, 2022년 12월 21일
Thank you for staying with us. We look forward as you share your experience with us.