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그랜드 머큐어 아그라 여행 후기

5 out of 5
그랜드 머큐어 아그라
Fatehabad Road, Agra, Uttar Pradesh

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 151개 이용 후기 중 64개" "
평점 8 - 좋아요. 151개 이용 후기 중 50개" "
평점 6 - 괜찮아요. 151개 이용 후기 중 22개" "
평점 4 - 별로예요. 151개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 151개 이용 후기 중 10개" "

8.6/10

청결 상태

8.2/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

6/10 - 괜찮아요

K

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
청결하고 괜찮은 호텔이었으나, 직원이 잔돈이.없다며 다음날 준다고 하였는데 잘못된 영수증을 주었으며 결국 잔돈을 주지.않았습니다. 직원들은 전반적으로 친절햇으나 현금으로 계산시 주의하세요:-)
2020년 1월에 1박 숙박함
답변 제공: Lokendra Singh Chauhan 님, 2021년 7월 22일
Dear Valued Guest, Thank you for posting your review of Crystal Sarovar Premiere, Agra. We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon. Yours sincerely

10/10 - 훌륭해요

JG 님, KOR

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
추천해주고싶은 호텔
호텔 시설,직원들,객실상태 전반적으로 만족한 호텔이였다. 다만 아쉬운 점은 조식 뷔페가 조금 더 메뉴가 다양했으면 하는 아쉬움이 있었다.
2018년 6월에 2박 숙박함
답변 제공: Lokendra 님, 2019년 3월 12일
Dear Valued Guest, Thank you for posting your review of Crystal Sarovar Premiere, Agra. We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon. Yours sincerely,

8/10 - 좋아요

Sooyoon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and big room with reasonable price
Clean and big room with good price, workers are all kind and professional, kind. Close from tajmahal and agraport.
답변 제공: Lokendra 님, 2019년 3월 12일
Dear Valued Guest, Thank you for posting your review of Crystal Sarovar Premiere, Agra. We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon. Yours sincerely,

10/10 - 훌륭해요

Apurwa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The complete team is very friendly. Worth the money. Nothing to dislike.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Pi-Yu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Robyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice hotel
Very nice hotel with lovely staff and nice facilities. I was very happy to stay here and would recommend it.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Srinivas 님, Winona

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함

6/10 - 괜찮아요

Amanda

2024년 1월에 2박 숙박함
답변 제공: LOKENDRA 님, 2024년 1월 20일
Dear Valued Guest, thank you for posting your review of Grand Mercure Agra We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon. Yours sincerely,

6/10 - 괜찮아요

Amina

Hôtel très loin du 5 étoiles
En cherchant un hôtel sur agra. Venant de France et connaissant le groupe Accor j ai choisi mercure pour ne pas avoir de mauvaises surprises. Mais malheureusement j'étais très déçue. Au niveau du check in un monsieur était là sur son ordinateur et nous avons attendu 10 min dans quim ne prenne en charge . On pensait qu il était occupait nous avons fait la queue sans rien demander. Par contre un autre couple arrive directement vers lui et commence le check in alors qu'on était là depuis longtemps. Ce n'est pas du tout un service 5 étoiles. Le tapis de la chambre était tout simplement sale la chambre doit être rénover. Et le tapis sentait une odeur de chaussettes. Le dîner était simple mais avc un bon service Le petit dej: alors le petit dej était correct mais j ai assisté à une scene où le chef et deux personnel insistait a ce que une touriste donne son avis trip advisor en insistant a mettre 5 étoiles je trouve ce comportement inacceptable et pas du tout professionnel. Je ne vous conseille pas cet hôtel a agra
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Lakshman

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent overall.
2023년 12월에 1박 숙박함
답변 제공: LOKENDRA 님, 2023년 12월 11일
Dear Valued Guest, thank you for posting your review of Grand Mercure Agra We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon. Yours sincerely,

10/10 - 훌륭해요

Mathilde

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bon hôtel de passage
Bel hotel,chambre silencieuse. Restaurant buffet très bruyant !
2023년 11월에 1박 숙박함
답변 제공: LOKENDRA 님, 2023년 11월 16일
Dear Valued Guest, thank you for posting your review of Grand Mercure Agra We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon. Yours sincerely,

10/10 - 훌륭해요

Francesca

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was perfect!very modern and luxury hotel All services are superb but the best is the staff Always with a smile,friendly and helpful 5 stras
답변 제공: LOKENDRA 님, 2023년 11월 9일
Dear Valued Guest, thank you for posting your review of Grand Mercure Agra We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon. Yours sincerely,

2/10 - 너무 별로예요

Shobhana

2023년 11월에 1박 숙박함
답변 제공: LOKENDRA 님, 2023년 11월 16일
Dear Valued Guest, thank you for posting your review of Grand Mercure Agra We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon. Yours sincerely,

10/10 - 훌륭해요

Raven

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Trip!
Great stay in Agra! Nice and clean rooms. The beds were comfortable, with a view of the Taj Mahal from the room. I enjoyed dinner on the rooftop and the breakfast was also good!
2023년 10월에 1박 숙박함
답변 제공: LOKENDRA 님, 2023년 11월 9일
Dear Valued Guest, thank you for posting your review of Grand Mercure Agra We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon. Yours sincerely,

10/10 - 훌륭해요

Angelo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

makoto

2023년 5월에 1박 숙박함

4/10 - 별로예요

Maia

단체 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The view of the Taj Mahal from the ‘Taj facing’ room is completely falsely advertised. Whilst it does face the Taj Mahal, it’s so much further away than in the picture, which is definitely photoshopped. Had I known this, I would absolutely not have paid the additional cost for this room. I was asked in passing by a male member of staff for my room number for no apparent reason, something that made me feel uncomfortable as a lone female traveller - I thought this was unecessary and inappropriate as there was no clear justification. My peephole was also installed incorrectly so that there was a gap and one was able to look in from the outside. This made me feel even more unsafe. There is a bizarre atmosphere in the lobby - loads of people waiting around and the staff at the front desk always seem to be busy but without actually seeing to anyone. They blast the same 3 songs on repeat and much too loudly. I would not recommend booking trips and services through the hotel travel agent, they will constantly try to upsell you and it’s a total ripoff. The hotel bars and restaurants are advertised differently but all share the exact same menu.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함

8/10 - 좋아요

Cinthya Rebeca

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo estuvo muy bien y el personal atento. El spa podría mejorar ya que no hay música relajante durante los servicios y tampoco apagan la luz.

8/10 - 좋아요

Siamak

2023년 2월에 1박 숙박함

10/10 - 훌륭해요

Sushila

2023년 2월에 1박 숙박함

8/10 - 좋아요

Salim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and clean
2023년 1월에 1박 숙박함

4/10 - 별로예요

Cindy

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
It was cold and damp in the room. The property was not anywhere near as nice as it seemed on the website. We could not use heat in the room, and we had to use A/C just to try to fight the wetness in the room, so we were freezing and woke up with a cough. The "Taj Mahal view" is non-existent as it is too foggy at this time of year, but they do not tell you that when they up-sell the deluxe room. I would have rather stayed at a Marriott or Hilton for the same price and regret that we didn't. I hate to leave a negative review, but that is our experience, and I would not recommend this place. The rooftop bar/restaurant, however, was fine, and the staff up there was good. They gave me some bad red wine that had turned to vinegar basically, but they opened a new bottle when we pointed it out. Food was good.

2/10 - 너무 별로예요

Linu

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Waste hotel
2022년 7월에 1박 숙박함

10/10 - 훌륭해요

Robyn

2022년 5월에 2박 숙박함

6/10 - 괜찮아요

Dilip

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스
This hotel advertise as 5* but it's not a 5* hotel. They don't provide welcome drink which was mentioned in the booking. When asked they said they forgot. Room was ok.spacious but toilet needs to be cleaned properly. The staff were very good and polite. Food was not great. They need to improve the quality and standard of the food. Be careful before booking a cab thru the hotel travel desk. I had booked an Innova from Agra to Delhi. I had to wait more than an hour and at last they sent me some other car. When asked they said Innova is not available. I need to wait some more time. I was waiting in the lobby for 1 hr and the travel desk didn't update the status. Overall it was ok but I will not consider staying in the hotel again.
2022년 4월에 1박 숙박함
답변 제공: LOkendra 님, 2022년 5월 16일
Dear Valued Guest, Greetings from Crystal Sarovar Premiere Agra. Thank you for sharing review of your stay with us. I am disheartened to note your unsatisfactory experience at our hotel. Please be assured that the same has been shared with the concerned team and the department head for corrective measures and improvement. We sincerely thank you for your encouraging our staff efforts. We look forward to your continued support and patronage to Crystal Sarovar Premiere, Agra. I will be happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I would be happy to facilitate it, and look forward to welcoming you at our hotel.

8/10 - 좋아요

Arleni 님, Bronx

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Unfortunately- we started off with a broken-down bathroom. Smelly, extremely humid with mold smell. Although the room was spacious and bed comfortable. The room itself was very unwelcoming. We, thankfully, without much to do, were moved to a higher floor and what a difference did that make. The room smelled better and felt better. The reception and restaurant are amazing. Bathrooms are comfortable. The pool bar area looked amazing (unfortunately the bar at the top was not being used for obvious reasons). Take note that the area has a lot of construction going on. It is close to the Taj Mahal though and with some food options at walking distance.
2022년 2월에 2박 숙박함
답변 제공: LOkendra 님, 2022년 3월 23일
Dear Valued Guest, Greetings from Crystal Sarovar Premiere Agra. Thank you for sharing review of your stay with us. I am disheartened to note your unsatisfactory experience at our hotel. Please be assured that the same has been shared with the concerned team and the department head for corrective measures and improvement. We sincerely thank you for your encouraging our staff efforts. We look forward to your continued support and patronage to Crystal Sarovar Premiere, Agra. I will be happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I would be happy to facilitate it, and look forward to welcoming you at our hotel.

6/10 - 괜찮아요

Mohamed Imran

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It is a 3 star hotel
We booked one room with twin bed and another with triple bed. We got very bad and V shaped extra bed for triple bed room. Cant sleep on it. No bath mat, no extra towel for triple bed and need to request each and everything for other ameneties.
2022년 2월에 1박 숙박함
답변 제공: LOkendra 님, 2022년 2월 23일
Dear Valued Guest, Greetings from Crystal Sarovar Premiere Agra. Thank you for sharing review of your stay with us. I am disheartened to note your unsatisfactory experience at our hotel. Please be assured that the same has been shared with the concerned team and the department head for corrective measures and improvement. We sincerely thank you for your encouraging our staff efforts. We look forward to your continued support and patronage to Crystal Sarovar Premiere, Agra. I will be happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I would be happy to facilitate it, and look forward to welcoming you at our hotel.

8/10 - 좋아요

AMMAR

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good stay at this hotel, but I don't know that the swimming pool is available, and the help disk not told me about it, good breakfast
2021년 9월에 1박 숙박함
답변 제공: Lokendra Singh Chauhan 님, 2021년 9월 28일
Dear Sir our pool is operational .

8/10 - 좋아요

Shilpa

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
2021년 6월에 2박 숙박함
답변 제공: Lokendra Singh Chauhan 님, 2021년 7월 10일
Dear Valued Guest, Greetings from Crystal Sarovar Premiere Agra. Thank you for sharing review of your stay with us. I am disheartened to note your unsatisfactory experience at our hotel. Please be assured that the same has been shared with the concerned team and the department head for corrective measures and improvement. We sincerely thank you for your encouraging our staff efforts. We look forward to your continued support and patronage to Crystal Sarovar Premiere, Agra. I will be happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I would be happy to facilitate it, and look forward to welcoming you at our hotel.

2/10 - 너무 별로예요

SOUMENDRA

출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
VERY BAD....
There was NO PROMPTNESS for any of the service requirement either by front desk or by the service team. For them 2 minutes is like 20 to 25minutes. TV was not working at all. Registered a complain with Front desk . Maintenance guy came after 30 min. He was keep on go in & out of my room 4 to 5 times with the set up box letting me alert with MASK ON even during late evening ( the time when you actually wants to lie down & relax. after approx. 30 to 40 min. he finally assured me that problem has been rectified & TV will be alright just within min. I did not trust him and asked him to stay back .... I was presuming he was bluffing me . & I was right TV was not working even after 15 min. waiting time as well. I asked them if they could get me a Room change. As we all know now a days most of the hotel are not even 20% occupied. So they could have easily did that. Again they want to check the possibility for 2 min. ....I keep on waiting for another 20 min. & without any action from their end , I slept & probably after 40 min some one get me wake up with door bell & now the Guy was at door step & asked me I can do the room change....( It was probably mid night then. I mean these guys do not have a understanding of time limit & very laid down nature ..... Next Day ..The Bath room has a drainage problem. The bath water did not get proper drainage & literally I had to take bath when the water was logged in up to my feet area. worst stay I ever have in any of the hotel...
2021년 6월에 1박 숙박함
답변 제공: Lokendra Singh Chauhan 님, 2021년 6월 30일
Dear Valued Guest, Greetings from Crystal Sarovar Premiere Agra. Thank you for sharing review of your stay with us. I am disheartened to note your unsatisfactory experience at our hotel. Please be assured that the same has been shared with the concerned team and the department head for corrective measures and improvement. We sincerely thank you for your encouraging our staff efforts. We look forward to your continued support and patronage to Crystal Sarovar Premiere, Agra. I will be happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I would be happy to facilitate it, and look forward to welcoming you at our hotel.

10/10 - 훌륭해요

Yusuf 님, Delhi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything is awesome and staff are very friendly
2020년 10월에 1박 숙박함
답변 제공: Lokendra Singh Chauhan 님, 2020년 10월 5일
Dear Valued Guest, Thank you for posting your review of Crystal Sarovar Premiere, Agra. We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon. Yours sincerely,

10/10 - 훌륭해요

Amit

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 9월에 1박 숙박함
답변 제공: Lokendra Singh Chauhan 님, 2020년 10월 5일
Dear Valued Guest, Thank you for posting your review of Crystal Sarovar Premiere, Agra. We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon. Yours sincerely,

6/10 - 괜찮아요

Alexander

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2020년 3월에 1박 숙박함
답변 제공: Lokendra Singh Chauhan 님, 2021년 7월 22일
Nice stay Dear Valued Guest, Thank you for posting your review of Crystal Sarovar Premiere, Agra. We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon. Yours sincerely

10/10 - 훌륭해요

MHA 님, Leicester, UK

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice clean hotel Friendly staff Nice location Amazing breakfast
2020년 2월에 1박 숙박함
답변 제공: Lokendra Singh Chauhan 님, 2021년 7월 22일
Dear Valued Guest, Thank you for posting your review of Crystal Sarovar Premiere, Agra. We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon. Yours sincerely

10/10 - 훌륭해요

John

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Hotel, Superb value for money
Easy to get to, a very good new(ish) property with very friendly staff. Excellent views to Taj from room. Very comfortable bed and room. Very pleased and will return. The roof top bar and restaurant looked great, however, the tables around pool were not hygienic due to visiting pigeons.
2020년 2월에 1박 숙박함
답변 제공: Lokendra Singh Chauhan 님, 2021년 7월 22일
Nice stay Dear Valued Guest, Thank you for posting your review of Crystal Sarovar Premiere, Agra. We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon. Yours sincerely

10/10 - 훌륭해요

Fay 님, Falkirk

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were lucky to get a front facing room with a view of the Taj Mahal. The hotel decor was lovely and the staff were v attentive.
2020년 2월에 1박 숙박함
답변 제공: Lokendra Singh Chauhan 님, 2020년 10월 5일
Lokendra Singh Chauhan

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Some of the facilities were unavailable, like pool table
2020년 1월에 1박 숙박함
답변 제공: Lokendra Singh Chauhan 님, 2020년 10월 5일
Dear Valued Guest, Greetings from Crystal Sarovar Premiere Agra. Thank you for sharing review of your stay with us. I am disheartened to note your unsatisfactory experience at our hotel. Please be assured that the same has been shared with the concerned team and the department head for corrective measures and improvement. We sincerely thank you for your encouraging our staff efforts. We look forward to your continued support and patronage to Crystal Sarovar Premiere, Agra. I will be happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I would be happy to facilitate it, and look forward to welcoming you at our hotel.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2020년 1월에 1박 숙박함
답변 제공: Lokendra Singh Chauhan 님, 2021년 7월 22일
Dear Valued Guest, Thank you for posting your review of Crystal Sarovar Premiere, Agra. We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon. Yours sincerely

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
L'hotel est bien pour un stop à Agra par contre attention aux soirées sur le rooftop le week end. Si vous êtes au 5ème attendez vous à assiter à la soirée, ce n'est pas très insonorisé...
2020년 1월에 1박 숙박함
답변 제공: Lokendra Singh Chauhan 님, 2021년 7월 22일
Dear Valued Guest, Thank you for posting your review of Crystal Sarovar Premiere, Agra. We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon. Yours sincerely

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 11월에 1박 숙박함
답변 제공: Lokendra Singh Chauhan 님, 2021년 7월 22일
Dear Valued Guest, Thank you for posting your review of Crystal Sarovar Premiere, Agra. We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon. Yours sincerely

8/10 - 좋아요

JOUAULT

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 1박 숙박함
답변 제공: Lokendra Singh Chauhan 님, 2021년 7월 22일
Dear Valued Guest, Thank you for posting your review of Crystal Sarovar Premiere, Agra. We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon. Yours sincerely

10/10 - 훌륭해요

margaret

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely, affordable hotel in Agra
Such a lovely place to stay after a day at the Taj Majal. I enjoyed the rooftop restaurant for dinner, and went back in the morning to see the day start.
2019년 9월에 1박 숙박함
답변 제공: Lokendra Singh Chauhan 님, 2021년 7월 22일
Dear Valued Guest, Thank you for posting your review of Crystal Sarovar Premiere, Agra. We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon. Yours sincerely

8/10 - 좋아요

Klariza

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 1박 숙박함
답변 제공: Lokendra Singh Chauhan 님, 2021년 7월 22일
Dear Valued Guest, Thank you for posting your review of Crystal Sarovar Premiere, Agra. We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon. Yours sincerely

10/10 - 훌륭해요

アグラ

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
とてもよかったですが、タージビューの部屋はタージが遠目に見えるくらいの位置付けです
2019년 8월에 1박 숙박함
답변 제공: Lokendra Singh Chauhan 님, 2021년 7월 22일
Dear Valued Guest, Thank you for posting your review of Crystal Sarovar Premiere, Agra. We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon. Yours sincerely

2/10 - 너무 별로예요

Abhi

가족 여행
별로예요: 직원 및 서비스
Locals are not allowed to stay and management doesn't give a reason why.
2019년 5월에 1박 숙박함
답변 제공: Lokendra Singh Chauhan 님, 2019년 6월 7일
Dear Guest , For security reason we do not entertain local Id.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스
2019년 5월에 1박 숙박함
답변 제공: Lokendra Singh Chauhan 님, 2019년 5월 31일
Dear Valued Guest, Thank you for posting your review of Crystal Sarovar Premiere, Agra. We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon. Yours sincerely,

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
Busy
Overall ok but it is noisy at night due to beside busy road
2019년 4월에 1박 숙박함
답변 제공: Lokendra Singh Chauhan 님, 2019년 5월 31일
Dear Valued Guest, Greetings from Crystal Sarovar Premiere Agra. Thank you for sharing review of your stay with us. I am disheartened to note your unsatisfactory experience at our hotel. Please be assured that the same has been shared with the concerned team and the department head for corrective measures and improvement. We sincerely thank you for your encouraging our staff efforts. We look forward to your continued support and patronage to Crystal Sarovar Premiere, Agra. I will be happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I would be happy to facilitate it, and look forward to welcoming you at our hotel.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
スタッフが丁寧に、移動及び観光説明をしてくれた。初めての地で大変たすかった。
2019년 4월에 1박 숙박함
답변 제공: Lokendra Singh Chauhan 님, 2019년 5월 31일
Dear Valued Guest, Thank you for posting your review of Crystal Sarovar Premiere, Agra. We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon. Yours sincerely,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 4월에 1박 숙박함
답변 제공: Lokendra Singh Chauhan 님, 2019년 5월 31일
Dear Valued Guest, Thank you for posting your review of Crystal Sarovar Premiere, Agra. We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon. Yours sincerely,