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타지 호텔 & 컨벤션 센터, 아그라 여행 후기

5 out of 5
타지 호텔 & 컨벤션 센터, 아그라
Taj East Gate Road, Agra, Uttar Pradesh

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 938개 이용 후기 중 480개" "
평점 8 - 좋아요. 938개 이용 후기 중 290개" "
평점 6 - 괜찮아요. 938개 이용 후기 중 88개" "
평점 4 - 별로예요. 938개 이용 후기 중 48개" "
평점 2 - 너무 별로예요. 938개 이용 후기 중 32개" "

9.0/10

청결 상태

8.6/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

8/10 - 좋아요

??

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
깨끗하고 친절한 직원들. 조식은 종류가 많지 않고 비추
2024년 2월에 1박 숙박함
답변 제공: Rajesh Chakraborty 님, 2024년 2월 11일
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. The area of improvement highlighted will be addressed to ensure seamless experience in future.We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 - 훌륭해요

Jeong ju

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 1박 숙박함
답변 제공: Rajat Tuli 님, 2020년 2월 3일
Dear Valued Guest, Thank you for sharing your experience. We are pleased to know that you had a wonderful stay. Your positive feedback has been shared with our entire team. We look forward to serving you once again on your next visit. Regards, Rajat Tuli General Manager

8/10 - 좋아요

hyeonwoo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
디럭스 예약에 킹사이즈였는데 다른방에 남는 방을 줌 서비스 안좋음 체크인 하는데 한시간 걸림
답변 제공: Rajat 님, 2018년 5월 7일
친애하는 소중한 손님, 최근 아그라 (Agra)의 래디슨 블루 (Radisson Blu)에 머무르는 것이 즐거웠습니다. Expedia에서 시간을내어 검토해 주셔서 감사합니다. 머무는 동안 결점에 대해 사과드립니다. 팀으로서 완벽한 제품을 제공하기 위해 최선을 다하고 있지만 시간이 부족합니다. 안심하십시오, 우리는 언급 된 의견을 개선하기위한 진지한 시도를 할 것입니다. 귀하가 저희 호텔과 서비스에 대한 긍정적 인 인상을 남겼습니다. 너의 관대 한 의견은 우리가 더 잘하도록 권장 할 것이다. 우리 팀과 호텔에 대한 감사의 말에 감사드립니다. 래디슨 블루 아그라 (Radisson Blu Agra)로 여러분을 초대합니다! 문안 인사, 라 자트 툴리

10/10 - 훌륭해요

Jongwon 님, Delhi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Varius Services
I satisfied with the restaurant with traditional music, Taj mahal show by their hotelier, kids room, etc.
답변 제공: General Manager 님, 2016년 12월 30일
Dear Valued Guest, It was a pleasure to have you stay at The Radisson Blu, Agra recently. Thank you for taking the time to review us on Expedia. The team is excited looking at your fantastic feedback and I am sure this will motivate them further to deliver high levels of guest satisfaction. Thank you for your excellent review. It will be our distinct privilege to serve you in the future. Regards, Rajat Tuli

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 직원 및 서비스, 객실의 편안함
Location is good, but the room is small.
Good: Close to Taj Mahal. (5 min -10 min by car) Bad: Room is small. Can't say the room suits for 5 star hotel. Fitness center is not 24 hours. Their is limited staff to support you at late night , so some services are not available. Overall: Doesn't meet the expactation of 5 star hotel.
답변 제공: General Manager 님, 2017년 1월 7일
Dear Valued Guest, It was a pleasure to have you stay at The Radisson Blu, Agra recently. Thank you for taking the time to review us on Expedia. Please accept my apologies for the shortcomings during your stay, though we as a team put in all our efforts to offer a flawless product, there are times we fall short of the mark. Rest assured, we will make a sincere attempt to improve on the mentioned comments, though I am glad to note that you have left with a positive impression of our hotel and services. Your generous comments will encourage us to do better. Thank you for the appreciative comments about our team and our hotel. We look forward to welcoming you back to Radisson Blu Agra! Regards, Rajat Tuli

8/10 - 좋아요

광수

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

cr 님, beijing

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
great
Very nice even better than oberoi

10/10 - 훌륭해요

Chetan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location, rooms.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Mari

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Enjoyed staying at your hotel and it is very near to Taj Mahal
2024년 4월에 1박 숙박함
답변 제공: Rajesh Chakraborty 님, 2024년 5월 2일
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 - 훌륭해요

Ricky Stephano 님, Rijswijk

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very kind emplyees.
2024년 4월에 1박 숙박함
답변 제공: Rajesh Chakraborty 님, 2024년 4월 29일
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 - 훌륭해요

Chandan 님, Bellerose

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
When we checked into this Taj hotel we did not receive a clean room. I expressed this to the staff at breakfast and they went above and beyond to the point that they gave me an upgraded different room. I was appreciative of this gesture and it made us feel very welcome. Breakfast at this hotel is excellent - it is a must to include in your booking. Thank you Yogesh and Mayank for turning our experience around.
2024년 2월에 2박 숙박함
답변 제공: Rajesh Chakraborty 님, 2024년 4월 26일
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 - 훌륭해요

Deepak

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Rajesh Chakraborty 님, 2024년 4월 15일
Dear Deepak, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 - 훌륭해요

Navin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wish I could have stayed longer. Property is very nice.
2024년 3월에 1박 숙박함
답변 제공: Tamal Chatterjee 님, 2024년 3월 31일
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 - 훌륭해요

Sady

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Definitely recommend this hotel , about a good 10 min walk to the taj and very well worth it. Great pool as well .
2024년 3월에 1박 숙박함
답변 제공: Rajesh Chakraborty 님, 2024년 3월 25일
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

6/10 - 괜찮아요

Jaswant

좋아요: 청결 상태
The fact that i wasnt alowd to take my Bose speaker into my room to listen to my music. I would not book this hotel again. They should have that on there website that you are not allowed to bring the speaker to the room. also thay want you to pay for room service everytime you ordered anything cannot charge it to the room.
2024년 3월에 1박 숙박함
답변 제공: Rajesh Chakraborty 님, 2024년 3월 21일
Dear Mr. Singh, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us.It was kind of you to take time out to share the experience of your visit.While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We sincerely regret the inconvenience due to the refusal of room posting request of incidentals. We shall improve on this to ensure no future lapses. I wish to inform you that speakers are not allowed in the rooms as per the Hotel Policy. May I request you to consider the recent experience as an aberration and not true reflection of our products and services. We look forward to an early opportunity to be of service again, and I am confident that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Please do let me know of any assistance that I may be of.With best wishes and regards,

10/10 - 훌륭해요

michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Rajesh Chakraborty 님, 2024년 3월 23일
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 - 훌륭해요

Alberto

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had the most amazing time, the property is beautiful and staff are warm and welcoming. The food was awesome and the room was really nice and clean. Will come back.
2024년 3월에 1박 숙박함
답변 제공: Rajesh Chakraborty 님, 2024년 3월 8일
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us.It was kind of you to take time out to share the experience of your visit.While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. The areas of improvement highlighted will be addressed from both process and people aspect to ensure seamless experience. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future.With best wishes and regards,

10/10 - 훌륭해요

OFELIA 님, STATEN ISLAND

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent place to stay 5 mind or less to see Taj Mahal but the neighborhood isn't that great
2024년 2월에 1박 숙박함
답변 제공: Rajesh Chakraborty 님, 2024년 2월 25일
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 - 훌륭해요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Rajesh Chakraborty 님, 2024년 2월 28일
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

6/10 - 괜찮아요

Suresh

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Ground floor ambience is spacious and welcoming. They surprised us with white chocolate version of Taj Mahal replica. Gym is spacious and nice. Several restaurant options. On the cons side, floor hallway carpets were dirty and need professional cleaning. Room carpet area was dirty and needs cleaning as well. Shower drain was clogged. Overall, the Taj at Agra came across as a 3-star for its cleanliness and dated bathrooms.
2024년 2월에 1박 숙박함
답변 제공: Rajesh Chakraborty 님, 2024년 2월 24일
Dear M, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. The area of improvement highlighted will be addressed to ensure seamless experience in future.We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 - 훌륭해요

Narinder

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Proximity to Taj Mahal,very safe , clean and quality restaurant
2024년 2월에 1박 숙박함
답변 제공: Rajesh Chakraborty 님, 2024년 2월 14일
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,Rajesh Chakraborty General Manager

6/10 - 괜찮아요

Jane

단체 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Took one hour to check in. Carpet inside the room is stained . Towels are wear and tear
2024년 2월에 1박 숙박함
답변 제공: Rajesh Chakraborty 님, 2024년 2월 14일
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. The area of improvement highlighted will be addressed to ensure seamless experience in future.We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

8/10 - 좋아요

Franchine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall, a nice facility. Unfortunately the area around is not spectacular. If I ever find myself in the location again, I would not mind staying at the Taj Hotel & Convention Centre
2024년 1월에 2박 숙박함
답변 제공: Rajesh Chakraborty 님, 2024년 2월 3일
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. The area of improvement highlighted will be addressed to ensure seamless experience in future.We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 - 훌륭해요

Vikrant

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Rajesh Chakraborty 님, 2024년 2월 2일
Dear Vikrant, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

6/10 - 괜찮아요

Julie

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
This property should not be rated five star….3 /4 at best. We checked out early due to this.
2024년 1월에 3박 숙박함
답변 제공: Rajesh Chakraborty 님, 2024년 2월 2일
Dear Ms. Zaveral,Thank you for taking the time out to share your valuable feedback in regards to your recent stay at Taj Hotel & Convention Centre, Agra. We believe that great relationships with our guests are based on the objective feedback that we receive, and our constant effort to meet and exceed their expectations based on the same. Please accept our sincere apologies for the not so good experience you had during your recent stay. Let me assure you that we will strengthen our processes to overcome these gaps.May I request you to consider the recent experience as an aberration and not true reflection of our products and services. We look forward to an early opportunity to be of service again, and I am confident that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Warm regards

10/10 - 훌륭해요

andrepierre

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: Rajesh Chakraborty 님, 2024년 1월 28일
Dear Guest,Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. We do appreciate you taking time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services, and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 - 훌륭해요

Sam

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent in every area. Highly recommend this hotel to any one who is trying to visit Agra and see Taj Mahal.
2024년 1월에 1박 숙박함
답변 제공: Rajesh Chakraborty 님, 2024년 1월 28일
Dear Sam,Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. We do appreciate you taking time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services, and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 - 훌륭해요

Frederic

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: Rajesh Chakraborty 님, 2024년 1월 24일
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

2/10 - 너무 별로예요

zafir

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Terrible
2023년 12월에 2박 숙박함
답변 제공: Rajesh Chakraborty 님, 2024년 1월 24일
Dear Mr. Uddin, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us.It was kind of you to take time out to share the experience of your visit.While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. The areas of improvement highlighted will be worked upon from both product and people aspect to ensure seamless experience in future. May I request you to consider the recent experience as an aberration and not true reflection of our products and services. We look forward to an early opportunity to be of service again, and I am confident that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Please do let me know of any assistance that I may be of.With best wishes and regards,

10/10 - 훌륭해요

Katharine Lear

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel with a very friendly, talented and professional staff. The rooms were extremely comfortable and the food and variety of dining areas were excellent! Simply the best!
답변 제공: Rajesh Chakraborty 님, 2024년 1월 11일
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 - 훌륭해요

Manalisha

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beds could be improved. Bathroom is very small
2023년 12월에 2박 숙박함
답변 제공: Rajesh Chakraborty 님, 2024년 1월 9일
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. The area of improvement highlighted will be addressed to ensure seamless experience in future.We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

6/10 - 괜찮아요

Somasundaram

2023년 12월에 1박 숙박함
답변 제공: Rajesh Chakraborty 님, 2024년 1월 9일
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

6/10 - 괜찮아요

Sunaina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The staff was extremely courteous and helpful. The main lobby was clean and exquisite. Check in took about 45 minutes. Our room smelled musty and after waking up in the morning, we found our bedding, hair and clothes to be moist. There was water (condensation) dripping from the inside of the windows and room’s walls. There was clearly an issue with the air system in the room.
2023년 12월에 1박 숙박함
답변 제공: Rajesh Chakraborty 님, 2023년 12월 29일
Dear Sunaina, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. The areas of improvement highlighted will be addressed to ensure seamless experience in future.We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 - 훌륭해요

Roy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
great
2023년 12월에 1박 숙박함
답변 제공: Rajesh Chakraborty 님, 2023년 12월 30일
Dear Mr. Roy, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 - 훌륭해요

Shubham

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Rajesh Chakraborty 님, 2023년 12월 29일
Dear Shubham, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 - 훌륭해요

Kalpesh

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent place to stay. Breakfast was included and it was very good. Very good staff and service.
2023년 12월에 1박 숙박함
답변 제공: Rajesh Chakraborty 님, 2023년 12월 29일
Dear Kalpesh, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 - 훌륭해요

Sanjib 님, Rochester

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Infinity pool at the top, programs by Subroto, morning buffet breakfast, lounge area and overall behavior and friendliness of all the employees were brilliant! didnt like- playroom area, few stuffs were outdated and while we were checking in we had to wait for over 15mins before someone entertained us.
2023년 12월에 3박 숙박함
답변 제공: Rajesh Chakraborty 님, 2023년 12월 24일
Dear Mr. Sanjib, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 - 훌륭해요

Payal

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We stayed for just 1 night but the hospitality was great! We were upgraded to a suite with lounge access which we loved. Everyone was very helpful. The decor and up keep of the place were impressive
2023년 12월에 1박 숙박함
답변 제공: Rajesh Chakraborty 님, 2023년 12월 24일
Dear Ms. Payal, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 - 훌륭해요

Sharmila

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Rajesh Chakraborty 님, 2023년 12월 22일
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

8/10 - 좋아요

Anita

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good value for the money. Did not like how some staff (housekeeping, restaurant) urged us repeatedly to provide reviews of their service on travel site. We understand it’s important but it appeared quite aggressive. The housekeeping manager on our floor kept wanting to put additional toiletries that were neither wanted or needed while we were obviously busy with phone calls to family and recovering from the day’s activities.
2023년 12월에 2박 숙박함
답변 제공: Rajesh Chakraborty 님, 2023년 12월 21일
Dear Ms. Pullani, Greetings from Taj Hotel & Convention Centre, Agra! Thank You for writing to us. We are deeply concerned to read your feedback. We at Taj epitomize and prioritize guest privacy and feedback and its very unfortunate that an unusual experience of this sort has been encountered. Please accept our sincere apologies in this regard. We will incorporate trainings with immediate effect to ensure seamless experiences in future. May I request you to consider the recent experience as an aberration and not true reflection of our services. We look forward to an early opportunity to be of service again, and I am confident that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.With best wishes and regards,

8/10 - 좋아요

Christopher

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall the stay was nice, but I wouldnt spend too many nights here. If your planning to see the Taj Mahal and surrounding tourist attractions I would see those and try to leave after one or two nights.
2023년 12월에 3박 숙박함
답변 제공: Rajesh Chakraborty 님, 2023년 12월 19일
Dear Mr. Christopher, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 - 훌륭해요

Shivraj

2023년 11월에 1박 숙박함
답변 제공: Rajesh Chakraborty 님, 2023년 12월 19일
Dear Mr. Shivraj, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 - 훌륭해요

ALOK

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Rajesh Chakraborty 님, 2023년 12월 19일
Dear Mr. Alok, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

2/10 - 너무 별로예요

Sukhjeevan

2023년 12월에 1박 숙박함
답변 제공: Rajesh Chakraborty 님, 2023년 12월 14일
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us.It was kind of you to take time out to share the experience of your visit.While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. The areas of improvement highlighted will be addressed from both process and people aspect to ensure seamless experience. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future.With best wishes and regards,

6/10 - 괜찮아요

Nisha

별로예요: 직원 및 서비스, 편의 시설/서비스
2023년 11월에 1박 숙박함
답변 제공: Rajesh Chakraborty 님, 2023년 12월 19일
Dear Ms. Nisha, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice and comfortable international hotel, walking distance from the Taj Mahal. I would give the restaurants 4 stars, but the hotel itself is 5 star.
2023년 11월에 2박 숙박함
답변 제공: Rajesh Chakraborty 님, 2023년 12월 14일
Dear Mr. David, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

2/10 - 너무 별로예요

Ankit

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: Rajesh Chakraborty 님, 2023년 12월 14일
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us.It was kind of you to take time out to share the experience of your visit.While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future.With best wishes and regards,

6/10 - 괜찮아요

Caroline

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
More of a 4 * conference venue than 5 star hotel
If I was rating as a 4 star I’d give 4 out of 5 - breakfast was poor, little choice for those who don’t want spicy food for breakfast and nigh on impossible to get a pot of breakfasr tea, you need to find a suited manager to actually achieve this as no self vends apart from one dispenser of chai. The Infiniti bar/restaurant was good and best part about the hotel albeit pool itself freezing. Check in was efficient enough but more suited to delegates at a mass convention, which is the general ambience of hotel rather than a tourist 5 star. No problems with staff however
2023년 11월에 2박 숙박함
답변 제공: Rajesh Chakraborty 님, 2023년 11월 19일
Dear Ms. Knighton, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. The areas of improvement highlighted with respect to Food & Service will be addressed to ensure seamless experience in future.We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 - 훌륭해요

Padmanabhan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Rajesh Chakraborty 님, 2023년 11월 19일
Dear Mr. Padmanabhan, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 - 훌륭해요

Jordan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The service was out of this world. Would recommend any traveler to stay here
2023년 11월에 1박 숙박함
답변 제공: Rajesh Chakraborty 님, 2023년 11월 16일
Dear Mr. Jordan, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,