The Rigel in central Agra offers a quiet retreat from city exploration. Enjoy international dishes at the on-site restaurant and start your day with a complimentary breakfast. Relax in the garden, use in-room WiFi, and take advantage of dry cleaning services for practical needs.
Reviews
3.63.6 out of 10
Popular amenities
Breakfast included
Pet friendly
Parking included
Free WiFi
Restaurant
Air conditioning
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Pets
Pets allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Frequently asked questions
Is The Rigel pet-friendly?
Yes, pets are allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at The Rigel?
Check-in begins at 12:30 PM.
What time is check-out at The Rigel?
Check-out is at 11 AM.
Where is The Rigel located?
Situated in Agra, this hotel is 2.1 mi (3.4 km) from TDI Mall and 2.9 mi (4.7 km) from Taj Mahal. Kalakriti Culture and Convention Centre and Mosque and the Jawab are also within 3 mi (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
3.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Don't ever get attaracted by online images. Hotel rooms are far away from the images posted on website.
When I checked in at 12:30 PM on 27 Jan 18 Rooms were not ready I requested to get it done but even when I re-entered in evening it again in a bad state.
#1Torn Bedsheet.
#2Bad smelling matress as if someone vomitted.
#3Hotel images show Tea Coffee maker but in actual nothing in room. After requesting it housekeeping gave me tea bag but no milk. Hilarious Black Tea for Indians.
#4 Rusty toilet accessories.
#5 TV not working.
#6 No soap, shampoo and conditioner in toilet.
#7 No phone in room.
This hotel should learn from budget hotel chain like Options that guest expect this all.
Very Bad experience.
The budget of this hotel should not be more than Indian 1000 bucks.
I'm not too picky but the washroom was so dirty and the floor tiles were wet. Toiletries were absent and the garbage an was not even emptied. The room was okey and the staff were nice though.
Washroom was not cleaned. the badding, towel quality was poor. TV was not working properly. No phone connectivity, Tea cattle, drinking water availiable in room.
1.location - not an easy one to tell to the local autos / cabs as mentioned in their website (you have to ask for rajpur chungi area instead of shamshabad road gol market)
2.rooms - not so good, small and not neat and big rooms required more amount which can b felt little costly, there is no fridge and toiletry kit provided.
3. Service - staff service is slow.
4. Food - costly and not worth a dime.
5 WiFi - not working at all.
6. Other services - they are not provideing complementary water bottles to the Indian guests.
Dirty hotel with bad services. Dirty sheets, towels and bathroom. For the breakfast you have to wait for someone to come and bring some food but there is no one. No recommended.
Real mixed feeling about this hotel. When we were shown our room we saw that the bedding was really dirty, we were moved to a different room only to discover the same problem. The third room we saw had the same thing but we asked for new sheets and they were ok. The staff were all fine, apart from the manager who seemed to be annoyed at the disturbance.
Room service was an interesting affair as well. Our first morning we ordered a tea, coffee and toast. Which took 40 minutes to arrive, the toast had gotten cold by the time it was brought down. Similar story with ordering two sandwhiches, waited half an hour and then went to reception to chase it up, I got the impression that no one had put the order through.
Although not a major problem, the internet had permanent issues. We asked for the wifi to be re set, and whether that just didn't work or the staff didn't do anything it rarely worked, which was frustrating when arranging future travels.
A strange thing with the bathrooms was a panel of the wall being a shared partition wall with the next rooms bathroom, so all manner of lovely noises were overheard.
The lady on reception was very nice and helpful, as was the older male manager. It was a lovely new building though, the rooms where so comfy and modern. Location was pretty good too, with all the attractions fairly close by.
chris
Verified
4/10 Poor
Verified traveler
Aug 21, 2014
Great location to get to places
However, the experience i had was not very nice. While the staff were very friendly there was too many staff so a lot of things went wrong.