Find hotels near Al-Bustan Palace, Muscat from ₩46,704

"There was a water leak in the middle of the night, and maintenace came to fix it in the morning delaying our day as we could not shower etc. The response from the reception when we told them was sorry but in a way that felt it was normal and we should accept it. Then our sun tan lotions were taken from the sun lounger when we left for a few minutes and the straw that broke the camels back was unprofessional approach at breakfast.Sufice to say we complained and were told the manager would contact us today, guess what still no contact. Based on their approach to customer service I wouldnt stay there again."

"Great staff"

"It’s been quite some time since our last stay, and the property is still very well maintained. Even during Ramadan, the hotel was almost at full occupancy. We requested connecting rooms but didn’t get them..instead, we were given two rooms next to each other. Unfortunately, the first-floor room we received had a disappointing view from the balcony. Apart from that, everything else was excellent.. The paid padel courts were booked most of the time, but the two tennis courts were available and we managed to reserve slots and use them without issue.. The pool was quite crowded in the mornings and afternoons, but it became very peaceful in the evenings, with the water pleasantly warm. We had a great great time there along with the kids.. We especially loved the easy access to the beach, as always. Although we didn’t swim in the sea, it was lovely for evening and early-morning strolls.. The staff were consistently outstanding; special thanks to Mr. Remeesh at Tomato restaurant for his exceptional service.. The breakfast spread at Musandam was impressive and very enjoyable.. Overall, a wonderful stay 👍"

"Hospitality, cleanness, and fair rates, are the characteristic of this hotel. I’ll come back again."

"Perfect staff and room. Friendly, courteous and accommodating "

"We were visiting Muscat for a week and we stayed here becuse it is central. That said, Muscat is spread out so any sightseeing stay in the citywill need taxis. This hotel was almost perfect. The chargeable buffets for breakfast and dinner had an outstanding variety of excellent food. The staff were always friendly and efficient. The beds were extremely comfortable. The pool was large and not busy. The only down side was the lack of local amenities. We did not find any restaurants withing walking distance but there are a couple of grocery stores. The Lulu supermarket is a mike or so away, but it is easy to get taxis & private tours to stop there on the way back to the hotel. Churches are about a 500 metre walk from the hotel."

"Wonderful staff and clean comfortable rooms"

"Yes"

"everything was great - i just felt an odd smell around the outdoor spa and pool"