외관

인터컨티넨탈 알 주바일, IHG 호텔 여행 후기

인터컨티넨탈 알 주바일, IHG 호텔
Tareeq 101, Al Jubail Al Sinaiyah, Al Huwaylat District, Al Jubail

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 90개 이용 후기 중 44개" "
평점 8 - 좋아요. 90개 이용 후기 중 26개" "
평점 6 - 괜찮아요. 90개 이용 후기 중 11개" "
평점 4 - 별로예요. 90개 이용 후기 중 7개" "
평점 2 - 너무 별로예요. 90개 이용 후기 중 2개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

SungChan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It is good enough to stay. Room is very clean. But wifi's speed is not high. The hotel has private beach so if you want, you can swim there.
2019년 9월에 2박 숙박함
답변 제공: Amna Alessa 님, 2019년 9월 24일
I refer to your recent stay with us at the InterContinental Hotel and wish to thank you for your corresponding review. Your complimentary remarks about our hospitality and it will be shared with the hotel team. Please rest assured that we are continuously doing our best in order to justify your choice. It goes without saying that we all at the InterContinental Al Jubail we are looking forward to being your host during your next visit to the destination. Yours sincerely,

10/10 - 훌륭해요

Kyeongdu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 1박 숙박함
답변 제공: Amna Alessa 님, 2019년 4월 11일
Dear Mr. Kyeongdu I refer to your recent stay with us at the InterContinental Hotel and wish to thank you for your corresponding review. Your complimentary remarks about our hospitality and it will be shared with the hotel team. Please rest assured that we are continuously doing our best in order to justify your choice. It goes without saying that we all at the InterContinental Al Jubail we are looking forward to being your host during your next visit to the destination. Yours sincerely,

6/10 - 괜찮아요

GWANG BIN

좋아요: 청결 상태
예전에 체류할때는 좋았었는데, 이번에는 리노베이션이 진행중이어서 저녁 9시까지 공사 소음으로 시끄러워서 값비싼 호텔 치고 별로 였음. 리노베이션이 끝나면 괜찮을듯. 음식은 좋음.
답변 제공: General Manager 님, 2016년 12월 4일
Dear Valued Guest, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services and are already under renovation. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Nelson Sumit Gomes Digital Marketing Executive

10/10 - 훌륭해요

HONG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
전반적으로 좋음
전반적으로 시설과 서비스가 좋았음. 음식이 맛있음.
답변 제공: General Manager 님, 2016년 10월 24일
Dear Valued Guest , Thank you so much for your review of our hotel. We are pleased to hear that you enjoyed your stay and the services provided by us. It's something our staff takes great pride in, so we value your feedback,this will also motivate us to enhance our services. We will also share your suggestions with our team. We hope you will visit us again soon. Sincerely, Nelson Sumit Gomes Digital Marketing Executive

4/10 - 별로예요

Derick

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2024년 2월에 1박 숙박함

8/10 - 좋아요

Jeroen

출장 여행
좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 7박 숙박함

10/10 - 훌륭해요

Miia

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2024년 1월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 3박 숙박함
답변 제공: Reynan 님, 2023년 8월 26일
Dear Valued guest, Thank you for taking the time to tell us about your experience at InterContinental Al Jubail resort. Please to informed that your feedback is extremely valuable for us. We use our guest feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing InterContinental, and if I can be of assistance to you, please visit our website if you would like to assist you betterSincerely,InterContinental Al Jubail team

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 6박 숙박함
답변 제공: Saleh Seferji General Manager 님, 2023년 7월 24일
Thank you for your continuous patronage to the hotel. We are pleased to read your review and to note that the team created such a lasting impression during your stay. Your kind comments are greatly appreciated. I am sure that this feedback will serve as an encouragement to the team and their efforts in providing our guest a personalized service. We look forward to welcoming you again soon and hope that InterContinental Al Jubail will be your preferred hotel on all your future visits. Yours sincerely, Saleh Seferji General Manager

8/10 - 좋아요

Günter

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Gut aber etwas zu teuer!
Internet langsam, Frühstück überteuert mit 42 Euro. Service gut, insgesamt sehr teuer ab liegt lokal in der Area. Es gibt günstige Alternativen in dem Bereich, Fahrservice exzellent. Umweltschutz nicht vorhanden. Jeden Tag frische Handtücher und Plastik ohne Ende, trotz Hinweis des Kunden. Jeden Tag neues Duschgel, altes war nicht leer. Kann man verbessern mit Bettkarte und weniger Plastik.
2022년 10월에 4박 숙박함
답변 제공: Saleh Seferji General Manager 님, 2023년 7월 24일
Thank you for your continuous patronage to the hotel. We are pleased to read your review and to note that the team created such a lasting impression during your stay. Your kind comments are greatly appreciated. I am sure that this feedback will serve as an encouragement to the team and their efforts in providing our guest a personalized service. We look forward to welcoming you again soon and hope that InterContinental Al Jubail will be your preferred hotel on all your future visits. Yours sincerely, Saleh Seferji General Manager

4/10 - 별로예요

Rula

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I stayed at this property multiple times. It really dropped in quality and service. Also, profiling of customers and what rooms and welcome stuff (fruit plate or cookies l, etc) to give them is evident. I cannot tolerate this and will no longer stay at this property
2022년 9월에 2박 숙박함
답변 제공: Saleh Seferji General Manage 님, 2023년 7월 24일
thank you for your continuous patronage to the hotel. We are pleased to read your review and to note that the team created such a lasting impression during your stay. Your kind comments are greatly appreciated. I am sure that this feedback will serve as an encouragement to the team and their efforts in providing our guest a personalized service. We look forward to welcoming you again soon and hope that InterContinental Al Jubail will be your preferred hotel on all your future visits. Yours sincerely, Saleh Seferji General Manager

10/10 - 훌륭해요

Hassan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I love it
It was amazing and i was happy with the service.
2022년 6월에 1박 숙박함
답변 제공: Saleh Seferji General Manager 님, 2023년 7월 24일
Dear Hassan Thank you for your continuous patronage to the hotel. We are pleased to read your review and to note that the team created such a lasting impression during your stay. Your kind comments are greatly appreciated. I am sure that this feedback will serve as an encouragement to the team and their efforts in providing our guest a personalized service. We look forward to welcoming you again soon and hope that InterContinental Al Jubail will be your preferred hotel on all your future visits. Yours sincerely, Saleh Seferji General Manager

10/10 - 훌륭해요

hisham

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 2박 숙박함
답변 제공: Saleh Seferji General Manager 님, 2022년 6월 8일
Dear hisham Thank you for your continuous patronage to the hotel. We are pleased to read your review and to note that the team created such a lasting impression during your stay. Your kind comments are greatly appreciated. I am sure that this feedback will serve as an encouragement to the team and their efforts in providing our guest a personalized service. We look forward to welcoming you again soon and hope that InterContinental Al Jubail will be your preferred hotel on all your future visits. Yours sincerely, Saleh Seferji General Manager

8/10 - 좋아요

Bassel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The resort is good, a little bit old but still okay, the room is spacious and very clean. I liked the bathroom, it was spotless and renewed. The beach was great, full of services and activities especially for kids. The resort's gardens need more attention and development.
2022년 4월에 3박 숙박함
답변 제공: Saleh Seferji General Manage 님, 2022년 6월 20일
Thank you for your continuous patronage to the hotel. We are pleased to read your review and to note that the team created such a lasting impression during your stay. Your kind comments are greatly appreciated. I am sure that this feedback will serve as an encouragement to the team and their efforts in providing our guest a personalized service. We look forward to welcoming you again soon and hope that InterContinental Al Jubail will be your preferred hotel on all your future visits. Yours sincerely,

4/10 - 별로예요

Abdulrahim

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was really disappointed on my last trip, they never used to be as unprofessional as they were this time. The building is old and needs maintenance, toilets were leaking! Fan in the toilet not working! Room stinks of perfume trying to cover cigarettes smell and from the moist old carpet! And the service ! No one cleaned the room and we requested then to do so, they replied that they already did! After speaking to them again and again! They didnt clean it, they sent someone to investigate!! That and many other disappointing acts from unprofessional staff made us leave with no plans to ever return.
2022년 4월에 2박 숙박함
답변 제공: Saleh Seferji General Manager 님, 2022년 6월 20일
Thank you for your continuous patronage to the hotel. We are pleased to read your review and to note that the team created such a lasting impression during your stay. Your kind comments are greatly appreciated. I am sure that this feedback will serve as an encouragement to the team and their efforts in providing our guest a personalized service. We look forward to welcoming you again soon and hope that InterContinental Al Jubail will be your preferred hotel on all your future visits. Yours sincerely,

10/10 - 훌륭해요

Qing

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very friendly staff, special thanks to Raja and Aziz.
2022년 4월에 6박 숙박함
답변 제공: Saleh Seferji General Manager 님, 2022년 6월 8일
Dear HAMMAM Thank you for your continuous patronage to the hotel. We are pleased to read your review and to note that the team created such a lasting impression during your stay. Your kind comments are greatly appreciated. I am sure that this feedback will serve as an encouragement to the team and their efforts in providing our guest a personalized service. We look forward to welcoming you again soon and hope that InterContinental Al Jubail will be your preferred hotel on all your future visits. Yours sincerely,

10/10 - 훌륭해요

KHALED

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Professional and friendly staff, from Front Desk Asrar and Asma, Restaurant Fatima and Mustafa and Beach Hanif. All provided a superb service.
2022년 3월에 2박 숙박함
답변 제공: Saleh Seferji General Manager 님, 2022년 4월 24일
Dear HAMMAM Thank you for your continuous patronage to the hotel. We are pleased to read your review and to note that the team created such a lasting impression during your stay. Your kind comments are greatly appreciated. I am sure that this feedback will serve as an encouragement to the team and their efforts in providing our guest a personalized service. We look forward to welcoming you again soon and hope that InterContinental Al Jubail will be your preferred hotel on all your future visits. Yours sincerely, Saleh Seferji General Manager

10/10 - 훌륭해요

KHLOUD

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 3월에 2박 숙박함
답변 제공: Saleh Seferji General Manager 님, 2022년 3월 22일
Dear Mrs. KHLOUD We would like to thank you for taking the time to share your feedback with us. It will be our pleasure to welcome you back in the near future

10/10 - 훌륭해요

Firas

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 3월에 2박 숙박함
답변 제공: Saleh Seferji General Manager 님, 2022년 3월 22일
Dear Mrs. Firas We would like to thank you for taking the time to share your feedback with us. It will be our pleasure to welcome you back in the near future.

8/10 - 좋아요

BASSAM

2022년 2월에 1박 숙박함
답변 제공: Saleh Seferji General Manager 님, 2022년 3월 22일
Dear Mrs. BASSAM .We would like to thank you for taking the time to share your feedback with us. It will be our pleasure to welcome you back in the near future.

10/10 - 훌륭해요

awiz

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 2월에 2박 숙박함
답변 제공: Saleh Seferji General Manager 님, 2023년 7월 24일
Thank you for your continuous patronage to the hotel. We are pleased to read your review and to note that the team created such a lasting impression during your stay. Your kind comments are greatly appreciated. I am sure that this feedback will serve as an encouragement to the team and their efforts in providing our guest a personalized service. We look forward to welcoming you again soon and hope that InterContinental Al Jubail will be your preferred hotel on all your future visits. Yours sincerely, Saleh Seferji General Manager

10/10 - 훌륭해요

HAMMAM

2021년 12월에 3박 숙박함
답변 제공: Saleh Seferji General Manager 님, 2022년 3월 22일
Dear HAMMAM Thank you for your continuous patronage to the hotel. We are pleased to read your review and to note that the team created such a lasting impression during your stay. Your kind comments are greatly appreciated. I am sure that this feedback will serve as an encouragement to the team and their efforts in providing our guest a personalized service. We look forward to welcoming you again soon and hope that InterContinental Al Jubail will be your preferred hotel on all your future visits. Yours sincerely, Karim Abdelhamid General Manager

10/10 - 훌륭해요

John Joseph

2021년 6월에 1박 숙박함
답변 제공: Saleh Seferji General Manager 님, 2022년 3월 22일
Dear John , Thank you for your continuous patronage to the hotel. We are pleased to read your review and to note that the team created such a lasting impression during your stay. Your kind comments are greatly appreciated. I am sure that this feedback will serve as an encouragement to the team and their efforts in providing our guest a personalized service. We look forward to welcoming you again soon and hope that InterContinental Al Jubail will be your preferred hotel on all your future visits. Yours sincerely, Karim Abdelhamid General Manager

10/10 - 훌륭해요

Hossam

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent stay
Thanks so much
2021년 11월에 5박 숙박함
답변 제공: Saleh Seferji General Manager 님, 2022년 3월 22일
Dear Hossam Thank you for your continuous patronage to the hotel. We are pleased to read your review and to note that the team created such a lasting impression during your stay. Your kind comments are greatly appreciated. I am sure that this feedback will serve as an encouragement to the team and their efforts in providing our guest a personalized service. We look forward to welcoming you again soon and hope that InterContinental Al Jubail will be your preferred hotel on all your future visits. Yours sincerely,

10/10 - 훌륭해요

Helda 님, SEATTLE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
n/a
2021년 10월에 5박 숙박함
답변 제공: Hotel Management 님, 2021년 10월 31일
Dear Miss Helda, Thank you for your continuous patronage to the hotel. We are pleased to read your review and to note that the team created such a lasting impression during your stay. Your kind comments are greatly appreciated. I am sure that this feedback will serve as an encouragement to the team and their efforts in providing our guest a personalized service. We look forward to welcoming you again soon and hope that InterContinental Al Jubail will be your preferred hotel on all your future visits. Yours sincerely, Karim Abdelhamid General Manager

10/10 - 훌륭해요

Monira

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
amazing hotel
it was amazing my mom was so happy about everything especially the food she loves the food im really thankful to choose your hotel for my one night stay
2021년 6월에 1박 숙박함
답변 제공: Management 님, 2021년 6월 20일
Dear Ms. Monira, We would like to thank you for sharing your experience. This detailed feedback will be a moment of pride and encourage them to continue the true hospitality and It goes without saying that we all at the InterContinental Al Jubail Resort are looking forward to being your host during your next visit to the destination. We assure you of our best care and attention at all time, I remain, Yours sincerely, Karim Abdelhamid General Manager

4/10 - 별로예요

Antoine

별로예요: 직원 및 서비스
2021년 4월에 2박 숙박함
답변 제공: GM 님, 2021년 4월 14일
Dear Mr.Antoine, Thank you for your feedback. We appreciate your all your comments and apologize that your recent stay did not meet expectations and will share your comment with the management so that we can continue to improve our services. We would like to thank you for the ideas which you have shared with us. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Karim Abdelhamid General Manager

10/10 - 훌륭해요

Abdulrahman

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 12월에 2박 숙박함
답변 제공: GM 님, 2021년 4월 14일
Dear Mr.Abdulrahman, We would like to thank you for sharing your experience. This detailed feedback will be a moment of pride and encourage them to continue the true hospitality and It goes without saying that we all at the InterContinental Al Jubail Hotel are looking forward to being your host during your next visit to the destination. We assure you of our best care and attention at all time, I remain, Yours sincerely, Karim Abdelhamid General Manager

6/10 - 괜찮아요

Mohammed

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Very good
everything was up to my expectations. The room didn't have a sea view. The private beach is 5-min walk. the rooms are in a very good condition.
2021년 3월에 1박 숙박함
답변 제공: GM 님, 2021년 4월 14일
Dear Mr.Mohammed, Thank you for your feedback. We appreciate your all your comments and apologize that your recent stay did not meet expectations and will share your comment with the management so that we can continue to improve our services. We would like to thank you for the ideas which you have shared with us. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Karim Abdelhamid General Manager

10/10 - 훌륭해요

Adil

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Weekend Staycation
Had booked a suite for a 1-night staycation to get out of town for a bit. The room was alright although not what I had in mind (size and arrangement). There were some stains on the living room sofa and the furniture generally felt a bit worn out; although I think the hotel is in the process of being renovated. Their beaches are nice but a bit smaller than I expected. Had booked a romantic dinner by the beach, which was fantastic. Well arranged and food was great too. Breakfast buffet was good and they are taking precautions for COVID; the buffet is cordoned off and a server is present to serve you the food that you want. Overall, it was a good stay and would recommend it if you’re looking for a short staycation.
2020년 12월에 1박 숙박함
답변 제공: Marketing 님, 2021년 1월 10일
Dear Mr.Adil, We would like to thank you for sharing your experience. This detailed feedback will be a moment of pride and encourage them to continue the true hospitality and It goes without saying that we all at the InterContinental Al Jubail Hotel are looking forward to being your host during your next visit to the destination. We assure you of our best care and attention at all time, I remain, Yours sincerely, Nelson Gomes Cluster Marketing Manager

10/10 - 훌륭해요

Mohamed

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
فندق رائع خدمات متعددة غرف ذات اثاث جديد مريح بوفيه جيد السلبيات عدم توفر بوفيه مفتوح لوجبة العشاء سوي يوم الاربعاء و الخميس فقط مواعيد النادي الصحي و المسبح غريبة ٥-٨ فجرا و ٤-٨ مساء لا يناسب الكثيرين خاصة مع جو الشتاء الناديالصحي و المسلح مغلق من ٨ صباحا الي ٤ عصرا يعني النهار كاملا شكر خاص للاستاذة ثناء في الاستقبال قمة في الذوق و الرقي في التعامل و حل اي مشكلة في اسرع وقت كان عندي مشكلة و حلتها لي ف اسرع وقت
2020년 12월에 1박 숙박함
답변 제공: Management 님, 2020년 12월 30일
نا العزيز شكراً جزيلاً على إطرائك الكريم لفندقنا، معرفة مدى استمتاعك بخدماتنا خلال فترة إقامتك معنا. يسعدنا معرفة أنك استمتعت خلال فترة إقامتك لدينا، ونثمن غالياً آرائك وملاحظاتك. بانتظار زيارتك لنا مرةً أخرى. ولك منا الشكر الجزيل، Nelson Gomes Marketing Manager

10/10 - 훌륭해요

Jean 님, Riyadh

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Certainly one of the best hotel on the Arabian gulf.
2020년 12월에 2박 숙박함
답변 제공: Management 님, 2020년 12월 30일
Dear Mr.Jean, We would like to thank you for sharing your experience. This feedback will be a moment of pride and encourage them to continue the true hospitality and It goes without saying that we all at the InterContinental Al Jubail Hotel are looking forward to being your host during your next visit to the destination. We assure you of our best care and attention at all time, I remain, Yours sincerely, Nelson Gomes Marketing Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 10월에 1박 숙박함
답변 제공: NG 님, 2020년 10월 18일
Dear Guest, Thank you for your continuous patronage to the hotel. We are pleased to read your review and to note that the team created such a lasting impression during your stay. Your kind comments are greatly appreciated. I am sure that this feedback will serve as an encouragement to the team and their efforts in providing our guest a personalized service. We look forward to welcoming you again soon and hope that InterContinental Al Jubail will be your preferred hotel on all your future visits. Sincerely, Nelson Sumit Gomes Marketing Manager

10/10 - 훌륭해요

실제 이용하신 고객

2020년 9월에 1박 숙박함
답변 제공: NG 님, 2020년 10월 11일
Dear Guest, Thank you for your continuous patronage to the hotel. We are pleased to read your review and to note that the team created such a lasting impression during your stay. Your kind comments are greatly appreciated. I am sure that this feedback will serve as an encouragement to the team and their efforts in providing our guest a personalized service. We look forward to welcoming you again soon and hope that InterContinental Al Jubail will be your preferred hotel on all your future visits. Sincerely, Nelson Sumit Gomes Marketing Manager

8/10 - 좋아요

Quinjonl 님, Khobar

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very cool stay, kids enjoyed the beach and the bouncing castles. Good buffet, very organized, with nice options but wish the other restaurants were open, too many buffets in a rows is too much
2020년 9월에 1박 숙박함
답변 제공: NG 님, 2020년 10월 11일
Dear Guest, Thank you for your continuous patronage to the hotel. We are pleased to read your review and to note that the team created such a lasting impression during your stay. Your kind comments are greatly appreciated. I am sure that this feedback will serve as an encouragement to the team and their efforts in providing our guest a personalized service. We look forward to welcoming you again soon and hope that InterContinental Al Jubail will be your preferred hotel on all your future visits. Sincerely, Nelson Sumit Gomes Marketing Manager

10/10 - 훌륭해요

Abdulaziz

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good hotel
Beautiful hotel
2020년 9월에 2박 숙박함
답변 제공: NG 님, 2020년 10월 11일
Dear Guest, Thank you for your continuous patronage to the hotel. We are pleased to read your review and to note that the team created such a lasting impression during your stay. Your kind comments are greatly appreciated. I am sure that this feedback will serve as an encouragement to the team and their efforts in providing our guest a personalized service. We look forward to welcoming you again soon and hope that InterContinental Al Jubail will be your preferred hotel on all your future visits. Sincerely, Nelson Sumit Gomes Marketing Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
OK experience, specially given context
It was a fine stay, but the hotel is not a standard 5-star. Condition is fine, but a bit dated. The hotel was full, and the breakfast facility got overcrowded. The beach was fine as well, specially for women, that can freely wear a bikini. However, also too overcrowded, given its size. Staff was very friendly and helpful.
2020년 7월에 3박 숙박함
답변 제공: Management 님, 2021년 4월 14일
Dear Valued Guest, Thank you for your continuous patronage to the hotel. We are pleased to read your review and to note that the team created such a lasting impression during your stay. Your kind comments are greatly appreciated. I am sure that this feedback will serve as an encouragement to the team and their efforts in providing our guest a personalized service. We look forward to welcoming you again soon and hope that InterContinental Al Jubail will be your preferred hotel on all your future visits. Sincerely, Nelson Sumit Gomes Marketing Manager

10/10 - 훌륭해요

Mohamed

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice location with beach access.
2020년 7월에 1박 숙박함
답변 제공: Management 님, 2021년 4월 14일
Dear Mr.Mohamed, Thank you for your continuous patronage to the hotel. We are pleased to read your review and to note that the team created such a lasting impression during your stay. Your kind comments are greatly appreciated. I am sure that this feedback will serve as an encouragement to the team and their efforts in providing our guest a personalized service. We look forward to welcoming you again soon and hope that InterContinental Al Jubail will be your preferred hotel on all your future visits. Sincerely, Nelson Sumit Gomes Marketing Manager

8/10 - 좋아요

Angela

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 7월에 1박 숙박함
답변 제공: Management 님, 2020년 7월 22일
I refer to your recent stay with us at the InterContinental Hotel and wish to thank you for your corresponding review. Your complimentary remarks about our hospitality and it will be shared with the hotel team. Please rest assured that we are continuously doing our best in order to justify your choice. It goes without saying that we all at the InterContinental Al Jubail we are looking forward to being your host during your next visit to the destination. Yours sincerely,

4/10 - 별로예요

Fawaz 님, Riyadh, Saudi Arabia

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I have mix feelings to write this review. This is a big property that is poorly managed. The staff are not the problem, they are very nice people and helpful all the time. Here is my take: - Property is old and I would assume last renovation was probably 10 years ago. - Rooms: Big mistake of having a split door between two rooms. This will allow noise to transfer easy as if you want it to happen. (Renovation idea: close all doors between rooms/ or limit them). - Food & Beverage Options: very limited; for some strange reason we liked the room service food menu & we extremely disliked the restaurant buffet both for breakfast and dinner. - Transportation from and to the beach: Terrible! only 1 golf cart. You need to know how to manage bottlenecks meaning fix the peak time transportation. You need to measure and collect data to understand when is it peak and low so you will be prepared to solve transportation. - The beach: a beautiful private beach that is in the hands of a poor management. Number of staffs serving the area is low. You need to at least double the floor people numbers. *Cigarette butts are all over the place. If you are going to allow smoking then have a cigarette ashtray stand next to each set of beds. This at least will limit the problem. - You can easily have activities/entertainment to do at the beach that will engage people to participate "Kids and Adults". More ideas: You can have birds zoo, butterfly zone. You have a big property utilize it.
2020년 7월에 2박 숙박함
답변 제공: Management 님, 2020년 7월 16일
Dear Mr.Fawaz, Thank you for your feedback. We appreciate your all your comments and apologize that your recent stay did not meet expectations and will share your comment with the management so that we can continue to improve our services. We would like to thank you for the ideas which you have shared with us.We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Nelson Sumit Gomes Marketing Manager

8/10 - 좋아요

Faisal

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 2박 숙박함
답변 제공: Management 님, 2020년 7월 22일
I refer to your recent stay with us at the InterContinental Hotel and wish to thank you for your corresponding review. Your complimentary remarks about our hospitality and it will be shared with the hotel team. Please rest assured that we are continuously doing our best in order to justify your choice. It goes without saying that we all at the InterContinental Al Jubail we are looking forward to being your host during your next visit to the destination. Yours sincerely,

10/10 - 훌륭해요

Mohamed

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 1박 숙박함
답변 제공: Management 님, 2020년 7월 22일
I refer to your recent stay with us at the InterContinental Hotel and wish to thank you for your corresponding review. Your complimentary remarks about our hospitality and it will be shared with the hotel team. Please rest assured that we are continuously doing our best in order to justify your choice. It goes without saying that we all at the InterContinental Al Jubail we are looking forward to being your host during your next visit to the destination. Yours sincerely,

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 1박 숙박함
답변 제공: Management 님, 2020년 7월 22일
I refer to your recent stay with us at the InterContinental Hotel and wish to thank you for your corresponding review. Your complimentary remarks about our hospitality and it will be shared with the hotel team. Please rest assured that we are continuously doing our best in order to justify your choice. It goes without saying that we all at the InterContinental Al Jubail we are looking forward to being your host during your next visit to the destination. Yours sincerely,

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent stay
Excellent
2019년 9월에 3박 숙박함
답변 제공: Amna Alessa 님, 2019년 9월 24일
I refer to your recent stay with us at the InterContinental Hotel and wish to thank you for your corresponding review. Your complimentary remarks about our hospitality and it will be shared with the hotel team. Please rest assured that we are continuously doing our best in order to justify your choice. It goes without saying that we all at the InterContinental Al Jubail we are looking forward to being your host during your next visit to the destination. Yours sincerely,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 3박 숙박함
답변 제공: Amna 님, 2019년 4월 28일
Thank you for your corresponding review. Your complimentary remarks about our hospitality and it will be shared with the hotel team. Please rest assured that we are continuously doing our best in order to justify your choice. It goes without saying that we all at the InterContinental Al Jubail we are looking forward to being your host during your next visit to the destination. Yours sincerely,

6/10 - 괜찮아요

Abdullah

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
2019년 1월에 1박 숙박함
답변 제공: Nelson Gomes 님, 2019년 2월 13일
Dear Mr.Abdullah, Thank you for taking the time to express your concerns. We would like to apologize for the experience you had during your stay. Guest comfort are of the utmost concern to us and our hotels are committed to making every possible effort to provide the best experience. Rest assured, your review regarding your stay experience will be forwarded to the management so that we can continue to improve. Thank you for staying and we hope you give us another chance to make your stay as best as it can be. Sincerely, Marketing Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 9월에 2박 숙박함

6/10 - 괜찮아요

kenjith 님, 東京

不可なし
部屋は普通に綺麗でしたし、朝ごはんも美味しかった。もう少しシャワーの水圧があればいいのですが、しょうがないかな。
2018년 9월에 1박 숙박함
답변 제공: Nelson 님, 2018년 9월 20일
Dear Mr.Fahd, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Nelson Gomes Marketing Manager

10/10 - 훌륭해요

Yasser

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
فندق ممتاز تم اعادة تجديده
2018년 9월에 1박 숙박함
답변 제공: Nelson 님, 2018년 9월 20일
نا العزيز شكراً جزيلاً على إطرائك الكريم لفندقنا، معرفة مدى استمتاعك بخدماتنا خلال فترة إقامتك معنا. يسعدنا معرفة أنك استمتعت خلال فترة إقامتك لدينا، ونثمن غالياً آرائك وملاحظاتك. بانتظار زيارتك لنا مرةً أخرى. ولك منا الشكر الجزيل، Nelson Gomes Marketing Manager

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 8월에 2박 숙박함
답변 제공: Nelson 님, 2018년 9월 20일
Dear Valued Guest, Thank you for your feedback. We appreciate your comments and apologize that your recent stay did not meet expectations and will share your comment with the management so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Nelson Sumit Gomes Marketing Manager