Dear Deepak,Thank you for your positive feedback! We're thrilled to hear that you had a good stay with us and enjoyed the various activities we offer to make your experience more enjoyable. We hope to welcome you back soon for another wonderful stay!Sincerely,The Sterling Holidays Team

Dear Prema,Thank you for choosing to stay with us during your Kerala trip. We are delighted to hear that you enjoyed the well-maintained property and the beautiful backwater view from your room. It's great to know that the check-in process was smooth and you had a variety of complimentary and paid activities to choose from. We're glad you had a wonderful time on the sunset cruise and the paid shikara ride. Also, it's lovely to hear that you enjoyed our breakfast buffet and that the Wi-Fi worked well for you. We appreciate your kind words about the value for money and we hope to see you again soon for a longer stay.Sincerely,The Sterling Holidays Team

Dear GuestWe're absolutely thrilled that you had such a fantastic experience with us. It's our goal to ensure your complete satisfaction, and we're delighted to have achieved that. Thank you for your support and for choosing us. We can't wait to welcome you back for another wonderful experience!Warm regards,The Sterling Holidays Team

Hi Ankit,Thank you for the 5 star rating. This motivates us to continue to work hard. We would greatly appreciate it if you can recommend us to your friends & relatives.

Dear Arpita,Thank you for sharing your feedback with us. We apologize for the inconvenience and disappointment you experienced during your stay. We understand the importance of exceptional service and we take your comments seriously. We have shared your concerns with our team and steps have been taken to address these issues. We strive to continuously improve and provide a better experience for our guests. Thank you for bringing these matters to our attention and we hope to have the opportunity to welcome you back in the future.Sincerely, The Sterling Holidays Team

Thank you for sharing your feedback. We are sorry for the inconvenience and will convey the same to the respective team. We always try to provide outstanding experiences to our guests. We will ensure a wonderful experience and look forward to welcoming you soon.Sincerely,The Sterling Holidays Team.

Dear Raja,Thank you for taking the time to share your feedback with us. We are glad to hear that your stay was good and that you enjoyed the wonderful space for morning walks. Concerning the food quality, we appreciate your feedback and apologize if it did not meet your expectations. We will certainly take your comments into consideration and take steps to improve our food offerings.Regarding the toilet flush system, we apologize for any inconvenience caused. We will look into this issue promptly and make the necessary changes to ensure a more seamless experience for our guests.Thank you once again for your valuable feedback, and we hope to have the opportunity to welcome you back in the future to provide an even better experience.Sincerely, The Sterling Holidays Team

We are extremely concerned to know that you did not have a pleasant experience at Sterling Lake Palace Alleppey. We regret to learn of the issues that marred your stay with us. This is not how we would want you to remember your holiday with us. We have raised your feedback with our management team. The team has already started a process to investigate the matter. We request you not to take this as a norm and allow us one more opportunity to host you as per Sterling's usual repute.Sincerely,The Sterling Holidays Team

Dear Guest, Greetings from Lake Palace Alleppey At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. We sincerely appreciate your detailed feedback.I will share your feedback with our team and I am sure that this feedback will serve as an encouragement to all of our associates as we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back. Warm regards, Sanal Devadas Duty Manager Front Desk Show less

Dear Sir, Namaskaram...!!! Thank you for staying with us and sparing your valuable time for sharing your feedback we are delighted to note that you had an enjoyable stay with us.Keeping the true tradition of the Lake Palace Resort,we continue to strive towards the highest levels of services'. It is feedback from esteemed guests like you that keep our team motivated and assist in achieving highest level of guest satisfaction & services. The Lake Palace Resort team looks forward to welcome you back on your next visit to Alleppey.

Dear Guest, Greetings from Lake Palace Alleppey At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. We sincerely appreciate your detailed feedback.I will share your feedback with our team and I am sure that this feedback will serve as an encouragement to all of our associates as we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back. Warm regards, Sanal Devadas Duty Manager Front Desk

Dear Guest, Greetings from Lake Palace Alleppey At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. We sincerely appreciate your detailed feedback.I will share your feedback with our team and I am sure that this feedback will serve as an encouragement to all of our associates as we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back. Warm regards, Sanal Devadas Duty Manager Front Desk

Dear Lindsay, Greetings of the day Thank you for taking your time to write a feedback on us. Your comments are looked into very seriously and Corrective measures are being taken for better customer service. I will have a go on the issues which you have raised and will revert back to your Once again thank you for your valuable time Regards Sanal Devadas Duty Manager Front Desk

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Dear GuestWe're absolutely thrilled that you had such a fantastic experience with us. It's our goal to ensure your complete satisfaction, and we're delighted to have achieved that. Thank you for your support and for choosing us. We can't wait to welcome you back for another wonderful experience!Warm regards,The Sterling Holidays Team