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알바니 공항 인 여행 후기

2.5 out of 5
알바니 공항 인
200 Wolf Rd, Albany, NY

이용 후기

5.8
평점 10 - 훌륭해요. 1002개 이용 후기 중 170개" "
평점 8 - 좋아요. 1002개 이용 후기 중 213개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 181개" "
평점 4 - 별로예요. 1002개 이용 후기 중 171개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 267개" "

5.6/10

청결 상태

7.2/10

직원 및 서비스

6.0/10

편의 시설/서비스

5.4/10

숙박 시설 상태 및 시설

5.4/10

친환경

이용 후기

2/10 - 너무 별로예요

Cyndi

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was very dirty. The whole place smelled like syrup, urine, and stale popcorn. Your shoes stuck to the floor and I had to clean dried spilled soda from the night stand. This property should not even be an option through Expedia.
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Richard 님, St-Augustin de Desmaures

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Hébergement très ordinaire Ça ne vaudrait pas plus de 100$ canadien Propreté douteuse, qualité des installations et de l’ameublement médiocre
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Ngalula N

별로예요: 숙박 시설 상태 및 시설
Noise and the non smoking room was not, looked like someone smoke in there while they stayed. A lot of children in the always and did not look professional
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Charles

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Claudio Marcelo

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very quiet place. Safe in a very comfortable enviromemt.
2024년 2월에 1박 숙박함
답변 제공: Aika 님, 2024년 3월 6일
So glad you had a great time in our hotel! Please visits us again :)

2/10 - 너무 별로예요

Cheyenne

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Christine F. 님, 2024년 3월 20일
Thank you for review. We are sorry to hear that your stay did not match expectations. We will use your feedback to make improvements with guest satisfaction. Thank you for staying with us.

10/10 - 훌륭해요

robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
it was ok
2024년 2월에 3박 숙박함
답변 제공: Christine F. 님, 2024년 2월 29일
Thank you for your review. We are pleased to hear you enjoyed your overall stay with us. Thank you for staying with us. We hope to see you for a future stay.

6/10 - 괜찮아요

Myakye

2024년 2월에 1박 숙박함
답변 제공: Christine F. 님, 2024년 3월 20일
Thank you for leaving us a review. We are sorry to hear that you did not enjoy your stay with us. We will continue to work on improving guest relations. We hope you will come back for another stay to see the improvements. Thank you again for staying with us.

2/10 - 너무 별로예요

Ciara

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Sheets had stains waited 25 minutes for front desk to check in tub disgusting juat a bad experience
2024년 2월에 1박 숙박함
답변 제공: Christine F. 님, 2024년 2월 29일
Thank you for review. We are sorry to hear that your stay did not match expectations. We will use your feedback to make improvements with guest satisfaction. Thank you for staying with us.

6/10 - 괜찮아요

Gladys E Vele

가족 여행
좋아요: 직원 및 서비스
Limited breakfast … not fresh
2023년 10월에 2박 숙박함

2/10 - 너무 별로예요

Julie

2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Raven 님, Elkhorn

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Fine. But...... odd. Lighting and motif was bizarre. Clientele was interesting. Staff was awesome. Room was clean.
2023년 10월에 1박 숙박함

8/10 - 좋아요

Avesh

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Daniel

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

John

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Good value for th money
2023년 10월에 1박 숙박함

8/10 - 좋아요

Leanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

katherin

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Even though the young man at the front desk was very nice, the hotel conditions are horrible. My room was very smelly. Thank God I had a can of lysol in my car so spray the room down and it was much better after some time. The bathroom looked like it had not been cleaned prior to our arrival. Terrible terrible! The only good thing this jotel had was the pool. It was warm and clean.

2/10 - 너무 별로예요

Kerrina

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Mold everywhere, dirty linens, bad smell throughout the building and also musty, and totally rundown. It was also extremely loud—people yelling and partying down the halls all night, as well as club-level loud music playing in the lobby all night. At some point there were police and ambulances there. We would have turned around and left as soon as we got there if it wasn’t so late at night when our flight arrived. DO NOT STAY HERE IF YOU VALUE YOUR HEALTH AND SAFETY.
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Julie

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property dirty and seemed to be a housing situation for people. We had 2 rooms reserved one room the door was almost kicked in by a “maintenance” person with no call from the front desk before the man came. During the night there were people running through the halls screaming all night long. Upon “waking” using this lightly because there was no rest to be had, at 4 am to go to the airport there were around 10 police vehicles outside the building. 10/10 DO NOT RECOMMEND
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Deborah

Very loud Way to much cleaner
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Robert

가족 여행
좋아요: 직원 및 서비스
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Celso

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sucio
2023년 9월에 1박 숙박함

8/10 - 좋아요

Howard

연인과의 여행
좋아요: 편의 시설/서비스
As above
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Dawn

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함

2/10 - 너무 별로예요

Salvador O.

출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
.
2023년 9월에 1박 숙박함

8/10 - 좋아요

MaryEllen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The rooms were fine. Beds were comfortable. The tv didn’t turn on.
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Tiffany

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
DO NOT STAY HERE!!
We did not end up staying at the hotel. We checked in and checked right back out. When we were walking to our room, my daughter and I started coughing so badly from the smell of marijuana that we literally had to leave! I would never recommend this hotel to anyone!! When I reported this to the front desk, there was another family leaving for the exact same reason. Their daughter has asthma and she looked terrible! I would greatly appreciate a refund since this hotel is not advertised as it actually is. It is run down, not very clean, the lobby smelled like fish and should not even be advertised for anyone to stay there! The pictures are COMPLETELY misleading!!!
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Barbara

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
This property badly needs updating. I have stayed at this hotel for years and it has not been renovated in many years. The furniture is old. The bathroom is clean but looks dirty due to age.
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Dean

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Gross - Hotels.com wouldn't give a refund
We booked this hotel for a family trip but luckily did not make it through the door. My brother-in-law made it to the hotel first and called me and told me to stop and book somewhere else! Sleezy people hanging out front, rude front desk, and top it off a disgusting hotel. *See Photo*. What made it worse is Hotels.com stuck to their no-refund policy even though it was unsafe and un healthy for ANYONE especially kids to be staying there.
2023년 7월에 2박 숙박함
답변 제공: Christine F. 님, 2023년 9월 7일
Thank you for feedback. We are sorry to hear that your stay was unsatisfactory. We will use your feedback to make improvements with staff and maintenance issues. Thank you for staying with us.

2/10 - 너무 별로예요

Michele

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was the worse place ever they had hookers there and they didn't care the room smelled so bad it was so dirty that we didn't stay there and got our money back it was the worse place I have ever been to
2023년 8월에 5박 숙박함

4/10 - 별로예요

Britney

2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

chris

2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Karen

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I don’t like the fact that the door did not close well and there was lots of noise outside.
2023년 9월에 1박 숙박함
답변 제공: Christine F. 님, 2023년 9월 7일
Thank you for your review. We will use your feedback to make improvements with guest satisfaction. Thank you for staying with us.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Christine F 님, 2023년 8월 31일
Thank you for your review. Thank you for staying with us.

2/10 - 너무 별로예요

Carlos

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Potential guests need to be made aware that this hotel is being used to house migrant refugees. Rates need to reflect this inconvenience.
2023년 8월에 1박 숙박함
답변 제공: Christine F 님, 2023년 8월 31일
Thank you for your review. We are proud to accommodate guests from all over the world. We are sorry to hear that guests of different cultures were an inconvenience to your stay with us. Thank you for staying with us.

2/10 - 너무 별로예요

JULIO

2023년 8월에 1박 숙박함
답변 제공: Christine F 님, 2023년 8월 31일
Thank you for your review. Thank you for staying with us.

6/10 - 괜찮아요

Carl

가족 여행
별로예요: 직원 및 서비스
We Had to wait for 5 minutes before someone came to check us in. She was reserved and not welcoming. The hotel has security staff, not helpful in one of the side entrances. The breakfast buffet is okay but not run well. The room is spacious and was clean, but the shower head isn't working and the toilet needs repair.
2023년 8월에 2박 숙박함
답변 제공: Christine F 님, 2023년 8월 31일
Thank you for your feedback. We will use your review to continue to work on improving guest satisfaction. Thank you for staying with us.

2/10 - 너무 별로예요

David

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
This Best Western had several security guards walking the floors and they were obviously needed. Apparently this Best Western is being used as a shelter of sorts. A women said she was staying there at least a year. There were several people outside the hotel at 11:00 PM. The outside smelled of human and cat urine. The room I stayed is in need of maintenance. Ex) the bathroom needs new caulking - the tub is stained. Just not a great place to stay. This Best Western is rated a 1 in this opinion. I always look for Best Westerns when I travel - that will not be the case anymore.
2023년 8월에 1박 숙박함
답변 제공: Christine F 님, 2023년 8월 31일
Thank you for your review. We are sorry to hear that your stay with us was unsatisfactory. We will use your feedback to continue working on improvements with guest satisfaction. Thank you for staying with us.

10/10 - 훌륭해요

Mohammad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Christine F 님, 2023년 8월 31일
Thank you for your review. We are pleased to hear that you enjoyed your stay with us. Thank you for staying with us. We hope to see you again for a future stay.

10/10 - 훌륭해요

Daniel

좋아요: 편의 시설/서비스
Very near the airport
2023년 8월에 1박 숙박함
답변 제공: Christine F 님, 2023년 9월 1일
Thank you for your review. We are pleased to hear that you enjoyed your stay with us. Thank you for staying with us and we look forward to seeing you again in the future.

4/10 - 별로예요

Janet

가족 여행
별로예요: 숙박 시설 상태 및 시설
Noisy-room by the pool and heard screaming and someone talking loudly on phone at 5am. Toilet paper dispenser falling off the wall and bathroom faucet broken with no hot water.
2023년 8월에 1박 숙박함
답변 제공: Christine F 님, 2023년 9월 1일
Thank you for your review. On behalf of management we extend an apology that your stay was less than satisfactory. We will use your feedback to make improvements. Thank you for staying with us.

2/10 - 너무 별로예요

charles

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I and my friend checked in from Wednesday through Friday nites. I went to the Hospital Where I stayed from Wednesday night to Sunday. My bags were kept in my friends car in case i needed something. Hotel would not offer discount for my not being there. I was charged every night at hotel & every night at hospital. pure duplication of costs.
2023년 8월에 3박 숙박함
답변 제공: Christine F 님, 2023년 9월 1일
Thank you for your review. We are sorry to hear that you fell ill during your stay with us. We provided accommodations for your friend during your stay at the hospital. We send positive energies and hope that you are in good health. Thank you for staying with us.

10/10 - 훌륭해요

JODY

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Security at every door
2023년 8월에 1박 숙박함
답변 제공: Christine F 님, 2023년 9월 1일
Thank you for your review. Thank you also for staying with us. We hope to see you again for a future stay.

4/10 - 별로예요

David

2023년 8월에 1박 숙박함
답변 제공: Christine F 님, 2023년 9월 1일
Thank for your review. We are sorry to hear that your stay with us was not totally a success. We will use your feedback to continue to make improvements with guest satisfaction. Thank you for staying with us.

2/10 - 너무 별로예요

Sarah

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Christine F 님, 2023년 9월 1일
Thank you for your review. We also thank you for staying with us. We hope to see you again for a future stay.

2/10 - 너무 별로예요

joan

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Christine F 님, 2023년 9월 1일
Thank you for your review. On behalf of management we apologize that your stay was less than satisfactory. We will use your feedback to make improvements. Thank you for staying with us.

8/10 - 좋아요

Garry

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spacious room, nice hot shower.
2023년 8월에 1박 숙박함
답변 제공: Christine F 님, 2023년 9월 1일
Thank you for your review. We are happy to hear that you enjoyed your stay with us. Thank you again for staying with us. We look forward to seeing you again for a future stay. f

4/10 - 별로예요

Louis 님, Kingston

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast had expired yogurt and frozen jimmy Dean sandwiches. Hotel had a Musty smell spent the extra money and stay somewhere else.
2023년 8월에 1박 숙박함
답변 제공: Christine F 님, 2023년 9월 1일
Thank you for your review. We are sorry to hear that you were not pleased with our amenities. We will use your feedback to make improvements. Thank you for staying with us.

8/10 - 좋아요

Monique

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Promises promises
Very friendly staff. TV remote did not work. No hair dryer in room. When I called to get these fixed, I had to go down the hall and get them. They forgot, never showed up with hair dryer. Never gave me my wake up call. But they always said they would.
2023년 7월에 1박 숙박함
답변 제공: Christine F 님, 2023년 9월 1일
Thank you for your review. Thank you for staying with us. We will use your feedback to make improvements. Thank you for staying with us.

4/10 - 별로예요

Garry

별로예요: 청결 상태, 직원 및 서비스
I had to cancel the reservation due to missed connecting flight. I had cancel insurance from them and my funds have not been released.
2023년 8월에 1박 숙박함
답변 제공: Christine F 님, 2023년 9월 1일
Thank you for your feedback. Your reservation has been cancelled on our end. Please speak with Expedia guest services regarding your refund. We waived the cancellation fee as well. We hope that you may visit us for a stay in the future.