고급 침구, 객실 내 금고, 암막 커튼, 다리미/다리미판
예약 가능 여부 확인

만트라 앨버리 호텔 여행 후기

4.5 out of 5
만트라 앨버리 호텔
524 Smollett Street, Albury, NSW

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 546개" "
평점 8 - 좋아요. 1000개 이용 후기 중 321개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 77개" "
평점 4 - 별로예요. 1000개 이용 후기 중 32개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 24개" "

9.4/10

청결 상태

9.0/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

Siyeon

좋아요: 청결 상태
별로예요: 직원 및 서비스
2023년 9월에 1박 숙박함
답변 제공: Andrew - Sales Executive 님, 2023년 10월 3일
Thank you for sharing your feedback. I am glad you had an enjoyable stay with us and found the amenities to your liking.Kind regards,

10/10 - 훌륭해요

Theo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel. Needs 1 or 2 staff Manning breakfast though.
2024년 4월에 2박 숙박함

8/10 - 좋아요

Linda

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Stephanie

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is clean, the room and the bed are excellent, delicious breakfast. We arrived very late in the evening, the receptionist was very helpful. She gave us clear direction where to get our dinner to which we highly appreciated.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

David Dorian Bruce

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were great but run off their feet, probably need to review staff numbers at Easter.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Rodney

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
clean property, nice stay
2024년 3월에 1박 숙박함

8/10 - 좋아요

Thomas

2024년 3월에 4박 숙박함

10/10 - 훌륭해요

Emma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

KYM

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Check out staff were disappointing in their attitude. No good morning, how did you enjoy stay ? Probably because they were talking amongst themselves and I did not like being referred to as a Ma’am.
2024년 3월에 1박 숙박함
답변 제공: Imalka M - General Manager 님, 2024년 3월 14일
Thank you for your feedback Kym and I am sorry about the experience you had. I will address with the team members who were working at the time.

8/10 - 좋아요

weijun

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very pleasant stay, will visit again
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
2024년 2월에 1박 숙박함
답변 제공: Andrew - Sales Executive 님, 2024년 2월 20일
Thank you for sharing your feedback. I am glad you had an enjoyable stay with us and found the amenities to your liking.Kind regards,

8/10 - 좋아요

Thomas

2024년 2월에 2박 숙박함
답변 제공: Andrew - Sales Executive 님, 2024년 2월 20일
Thank you for sharing your feedback Thomas. I am glad you had an enjoyable stay with us and found the amenities to your liking.Kind regards,

10/10 - 훌륭해요

Damon

Great
2024년 2월에 1박 숙박함
답변 제공: Andrew - Sales Executive 님, 2024년 2월 14일
Thank you for your review, we very much appreciate your comments regarding your stay at the Mantra Albury Hotel.Kind regards,Andrew - Sales Executive

10/10 - 훌륭해요

Ivi

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and good
2024년 1월에 1박 숙박함
답변 제공: Andrew - Sales Executive 님, 2024년 2월 7일
Thank you for your review, we very much appreciate your comments regarding your stay at the Mantra Albury Hotel.Kind regards,Andrew - Sales Executive

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Andrew - Sales Executive 님, 2024년 2월 5일
Thank you for sharing your feedback. I am glad you had an enjoyable stay with us.Kind regards,Andrew - Sales Executive

10/10 - 훌륭해요

Brock

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice property in a convenient location. Super clean and tidy. Would stay again.
2024년 2월에 2박 숙박함
답변 제공: Andrew - Sales Executive 님, 2024년 2월 5일
Dear Brock,Thank you so much for taking the time to write such a wonderful review! I am so pleased that you had a wonderful stay with us at the Mantra Albury Hotel.Kind regards,Andrew - Sales Executive

10/10 - 훌륭해요

Gladys

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
At the center of everything, all you need is to walk
2024년 1월에 2박 숙박함
답변 제공: Andrew - Sales Executive 님, 2024년 2월 5일
Dear Gladys,Thank you for sharing your feedback. I am glad you had an enjoyable stay with us.Kind regards,

10/10 - 훌륭해요

warwick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice hotel, friendly staff. Our room had a lot of service/elevator noise though, other than that was great.
2024년 1월에 3박 숙박함
답변 제공: Andrew - Sales Executive 님, 2024년 2월 5일
Dear Warick,Thank you for sharing your feedback. I am glad you had an enjoyable stay with us.Kind regards,

10/10 - 훌륭해요

Christian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Andrew - Sales Executive 님, 2024년 1월 31일
Dear Christian, Thank you for your review, we very much appreciate your comments regarding your stay at the Mantra Albury Hotel.Kind regards,Andrew - Sales Executive

8/10 - 좋아요

Aaushik

2023년 12월에 2박 숙박함

8/10 - 좋아요

Besar

좋아요: 청결 상태
2024년 1월에 1박 숙박함
답변 제공: Andrew - Sales Executive 님, 2024년 1월 21일
Thank you for sharing your feedback Besar. I am glad you had an enjoyable stay with us.Kind regards,Andrew - Sales Executive

8/10 - 좋아요

Marianne

2024년 1월에 1박 숙박함
답변 제공: Andrew - Sales Executive 님, 2024년 1월 21일
Thank you for sharing your feedback Marianne. I am glad you had an enjoyable stay with us and found the amenities to your liking.Kind regards,Andrew - Sales Executive

10/10 - 훌륭해요

Christine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location and great room for the night
2024년 1월에 1박 숙박함
답변 제공: Andrew - Sales Executive 님, 2024년 1월 21일
Thank you for sharing your feedback Christine. I am glad you had an enjoyable stay with us.Kind regards,Andrew - Sales Executive

10/10 - 훌륭해요

Gary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic place to stay in Albury, so close to everything very safe, quiet, clean, simple and stylish. Great staff and a special thank you mention to Bernard for looking after us when we needed an extra night.
2024년 1월에 1박 숙박함
답변 제공: Andrew - Sales Executive 님, 2024년 1월 9일
Thank you so much for taking the time to write such a wonderful review! I am so pleased that you had a wonderful stay with us at the Mantra Albury Hotel.Kind regards,Andrew - Sales Executive

10/10 - 훌륭해요

Garry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing room size and extremely clean and very convenient to all amenities
2024년 1월에 1박 숙박함
답변 제공: Andrew - Sales Executive 님, 2024년 1월 9일
Thank you for your review, we very much appreciate your comments regarding your stay at the Mantra Albury Hotel.Kind regards,Andrew - Sales Executive

10/10 - 훌륭해요

Rina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very friendly staff, comfy bed and clean room. We enjoyed our stay and we'll definitely book in the future :-)
2024년 1월에 2박 숙박함
답변 제공: Andrew - Sales Executive 님, 2024년 1월 21일
Thank you for sharing your feedback. I am glad you had an enjoyable stay with us and found the amenities to your liking.Kind regards,

8/10 - 좋아요

Matthew

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed one night. The room was lovely and quiet. Nice selection of teas.
2023년 12월에 1박 숙박함
답변 제공: Andrew - Sales Executive 님, 2024년 1월 9일
Thank you for your review, we very much appreciate your comments regarding your stay at the Mantra Albury Hotel.Kind regards,Andrew - Sales Executive

10/10 - 훌륭해요

Paul

2023년 12월에 1박 숙박함
답변 제공: Andrew - Sales Executive 님, 2024년 1월 9일
Thank you for your review, we very much appreciate your comments regarding your stay at the Mantra Albury Hotel.Kind regards,Andrew - Sales Executive

8/10 - 좋아요

Bronco

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Difficult to see where to park, needs some guidance in advance. Lovely room but sausages and bacon could be better
2023년 12월에 1박 숙박함
답변 제공: Andrew - Sales Executive 님, 2024년 1월 9일
Thank you for sharing your feedback. I am glad you had an enjoyable stay with us.Kind regards,Andrew - Sales Executive

10/10 - 훌륭해요

Winton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Andrew - Sales Executive 님, 2023년 12월 19일
Thank you for sharing your feedback. I am glad you had an enjoyable stay with us.Kind regards,Andrew - Sales Executive

8/10 - 좋아요

Kelly

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean. Great service. Good location.
2023년 12월에 1박 숙박함
답변 제공: Andrew - Sales Executive 님, 2023년 12월 6일
Thank you for sharing your feedback. I am glad you had an enjoyable stay with us and found the amenities to your liking.Kind regards,Andrew - Sales Executive

4/10 - 별로예요

Tom

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
During the online booking there was no prompt or mention of the fact that parking needed to be booked as an extra. Upon arrival the only staff member on spoke so quietly I had to continue to as her again what she was saying and if it weren’t for me being able to see the amount for the room on the screen I’d have sworn she quoted an extra $100. The room had empty soaps and cleansers and you could tell it hadn’t been cleaned fully. Upon checking out there was only one staff member on and multiple people clogging the way waiting, two staff members would have helped. Looking out the windows there were at least 5 shopping trolleys that had clearly been thrown from the adjacent carpark by the local crack heads no doubt, doesn’t exactly make for an exciting view or fill you with confidence that where you’ve ended up having to park your vehicle will be safe. If there are items in the fridge they need to be signposted if they need to be paid extra for or whether they’re complimentary. Lastly thankfully the television in the room made only a good but weird ornament as it wouldn’t work in any way other than coming on to a black screen. Glad it was just an overnight stay so I know where not to book again.
2023년 11월에 1박 숙박함
답변 제공: Imalka M 님, 2023년 12월 3일
Thank you for your feedback Tom and I am sorry that your stay was not enjoyable.

8/10 - 좋아요

Debora

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Ratings provided.
2023년 11월에 1박 숙박함
답변 제공: Andrew - Sales Executive 님, 2023년 11월 29일
Thank you for your review, we very much appreciate your comments regarding your stay at the Mantra Albury Hotel.Kind regards,Andrew

2/10 - 너무 별로예요

Hiroyuki

좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
駐車場がいっぱいで、スーパーの駐車場を無料なので使ってくれと、態度の悪いスタッフに言われた。同じビルの駐車場が無料で使えると思い予約したが、安全性の低いスーパーの駐車場でガッカリした。
2023년 11월에 1박 숙박함
답변 제공: Imalka M 님, 2023년 11월 28일
Thank you for your feedback Hiroyuki and I am sorry that our carpark was full when you checked in. We only have limited spots available and it is recommended to call in advance and reserve a spot. I am sorry this tarnished your overall stay with us.

10/10 - 훌륭해요

Joshua

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were extremely helpful, the room was spacious and clean and the breakfast was delicious.
2023년 11월에 1박 숙박함
답변 제공: Andrew - Sales Executive 님, 2023년 11월 29일
Thank you for your review, we very much appreciate your comments regarding your stay at the Mantra Albury Hotel.It's great to hear that you enjoyed our restaurant! We are receiving some fantastic feedback from our guests and I am thrilled to know this was the same for you.Kind regards,Andrew

8/10 - 좋아요

Eugene

2023년 11월에 1박 숙박함
답변 제공: Andrew - Sales Executive 님, 2023년 12월 6일
Thank you for sharing your feedback. I am glad you had an enjoyable stay with us.Kind regards,Andrew - Sales Executive

8/10 - 좋아요

Alexandra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I thoroughly enjoyed my stay at the Mantra. It was my first experience with this hotel chain and I was very impressed and looking forward to trying more locations. Our room was spacious and clean. There was a little bit of construction out on the street, but you couldn't hear anything inside the hotel. We had a wonderful buffet breakfast in the morning which I recommend! We only stayed one night, but it was one of my favourite hotels of the trip. My only issue was that there was no dedicated onsite parking, so we had to park in a lot behind the hotel belonging to a shopping centre. There wasn't any issue with this in terms of cost as it was free parking between 7pm and 7am. There is an arcade which you can walk through that takes you directly to the hotel. There was a lift for the carpark as well so we were able to get around with our big luggage bags pretty easily as well. Overall, a very wonderful experience.
답변 제공: Andrew - Sales Executive 님, 2023년 11월 15일
Thank you so much for taking the time to write such a wonderful review! I am so pleased that you had a wonderful stay with us at the Mantra Albury Hotel.It's great to hear that you enjoyed our restaurant! We are receiving some fantastic feedback from our guests and I am thrilled to know this was the same for you.Kind regards,Andrew - Sales Executive

10/10 - 훌륭해요

Paul

2023년 11월에 1박 숙박함
답변 제공: Andrew 님, 2023년 11월 7일
Thank you for sharing your feedback. I am glad you had an enjoyable stay with us.Kind regards,Andrew - Sales Executive

10/10 - 훌륭해요

Paul

2023년 10월에 2박 숙박함
답변 제공: Andrew 님, 2023년 11월 7일
Thank you for sharing your feedback. I am glad you had an enjoyable stay with us.Kind regards,Andrew - Sales Executive

10/10 - 훌륭해요

Douglas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Andrew 님, 2023년 11월 7일
Thank you for sharing your feedback. I am glad you had an enjoyable stay with us.Kind regards,Andrew - Sales Executive

10/10 - 훌륭해요

Christine

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close and convenient to city center
2023년 10월에 2박 숙박함
답변 제공: Andrew - Sales Executive 님, 2023년 10월 30일
Thank you for your review Christine, we very much appreciate your comments regarding your stay at the Mantra Albury Hotel. I'm glad you found the hotel conveniently located. Kind regards,Andrew - Sales Executive

6/10 - 괜찮아요

Peter

Would not stay there again
2023년 10월에 3박 숙박함
답변 제공: Andrew - Sales Executive 님, 2023년 10월 30일
Thank you for your review Peter, we appreciate your comments regarding your stay at the Mantra Albury Hotel.Kind regards,Andrew - Sales Executive

8/10 - 좋아요

Wayne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2023년 10월에 2박 숙박함
답변 제공: Andrew - Sales Executive 님, 2023년 10월 30일
Thank you for sharing your feedback Wayne, I am glad you had an enjoyable stay with us and found the amenities to your liking.Kind regards,Andrew - Sales Executive

8/10 - 좋아요

Shane

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice Coffee
2023년 10월에 1박 숙박함
답변 제공: Andrew - Sales Executive 님, 2023년 10월 30일
Thank you for sharing your feedback. I am glad you had an enjoyable stay with us and found the amenities to your liking.Kind regards,Andrew - Sales Executive

10/10 - 훌륭해요

Ben

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay. Will be back!
2023년 10월에 3박 숙박함
답변 제공: Andrew - Sales Executive 님, 2023년 10월 30일
Thank you for sharing your feedback. I am glad you had an enjoyable stay with us and to hear you'll be backKind regards,Andrew - Sales Executive

8/10 - 좋아요

carl

Not enough signage parking a problem
2023년 10월에 3박 숙박함
답변 제공: Andrew - Sales Executive 님, 2023년 10월 30일
Thank you for sharing your feedback. I am glad you had an enjoyable stay with us.Kind regards,Andrew - Sales Executive

10/10 - 훌륭해요

Andrew

2023년 10월에 1박 숙박함
답변 제공: Andrew - Sales Executive 님, 2023년 10월 30일
Thank you for sharing your feedback. I am glad you had an enjoyable stay with us.Kind regards,Andrew - Sales Executive

8/10 - 좋아요

Geoff

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The location in the CBD provides very convenient digs. Not at all hard to navigate to from the highway.
2023년 10월에 1박 숙박함
답변 제공: Andrew - Sales Executive 님, 2023년 10월 30일
Thank you for sharing your feedback. I am glad you had an enjoyable stay with us and found us easy to find and conveniently located.Kind regards,Andrew - Sales Executive

10/10 - 훌륭해요

Robert

2023년 10월에 1박 숙박함
답변 제공: Andrew - Sales Executive 님, 2023년 10월 30일
Thank you for sharing your feedback. I am glad you had an enjoyable stay with us and found the amenities to your liking.Kind regards,Andrew - Sales Executive

8/10 - 좋아요

Nabel

2023년 10월에 1박 숙박함
답변 제공: Andrew - Sales Executive 님, 2023년 10월 30일
Thank you for sharing your feedback. I am glad you had an enjoyable stay with us.Kind regards,Andrew - Sales Executive