알세스터, 잉글랜드의 저렴한 호텔

“Not the cleanest Nothing to hang towels on 1 hand wash and 1 small tube of hair and body wash even though 2 of us were staying in the room. Extremely hot night but no fan provided I accidentally left my charger, contacted the property who said they did have it, took my home details and said they would send it. Waited over a week, messaged the property again, was ignored. Messaged again and still was ignored. Not the best customer service either. Breakfast was delicious and the young man who...

“The room was very nice - clean, tidy with everything you needed. A very big room”

“Everything good. Only minor issues were the shower had no hooks or shelves to put shampoo or shower gel or flanels/scrubbing. And the cooling fan in our room was super noisy, so couldn't be used. As I say, minor.”

“Recently refurbished to a high standard this 8 roomed hotel was a pleasant one night stopover for us. Our room was clean & comfortable, although the ceiling fan was pretty useless in the hot weather. It may have needed adjusting but there was no information about it in the room! The dividing room walls do not prevent all the noise from the adjoining room from being heard. The bar and dining area was spacious and there were plenty of staff providing good friendly service. We had a lovely...

“Bad welcome 6 mins 'late' made a fuss about. Margarine had to be asked for. No oat milk offered ”

“Check in could be improved. Arrived to a busy pub with customers waiting for service at the bar and no designated check in desk. Several staff just walked past us with our bags and no one acknowledged we were trying to check in for several minutes. The room was okay but not as shown on our booking confirmation - it was an attic room with very steep stairs and a not very safe landing area outside the door. The bathroom had been shoehorned in under a sloping ceiling - there was no shower, just...

“Such a lovely location, hotel & grounds are beautiful. We stayed 2 nights, had incredible spa treatments, chilled by the pool & enjoyed dinner both evenings in Stuart restaurant. All staff were welcoming & friendly Breakfast is self service & has all the usual on offer. Quite reasonable at £16 each. Our room only rate of £200 per night was good value but be aware our final bill was over £1000. We did enjoy the cocktails & wine list though 😀”