실내 수영장, 2 개의 야외 수영장, 10:00 ~ 18:00 오픈, 수영장 파라솔, 일광욕 의자

비다마르 리조트 호텔 알가르베 여행 후기

5 out of 5
비다마르 리조트 호텔 알가르베
Herdade dos Salgados, Rua Boca da Alagoa Lote 1 Fase 2, Albufeira

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 450개 이용 후기 중 238개" "
평점 8 - 좋아요. 450개 이용 후기 중 130개" "
평점 6 - 괜찮아요. 450개 이용 후기 중 56개" "
평점 4 - 별로예요. 450개 이용 후기 중 18개" "
평점 2 - 너무 별로예요. 450개 이용 후기 중 8개" "

9.0/10

청결 상태

8.6/10

직원 및 서비스

8.2/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

4/10 - 별로예요

Bonnie

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The all inclusive food was absolutely awful. The hot food was mostly cold. Most of the main courses were so tough or overdone that they could not be chewed. Only the salads, fruits and desserts were edible.
2024년 3월에 7박 숙박함

10/10 - 훌륭해요

Ajit

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent place. Rated
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 13일
Dear Ajit,Thank you for your feedback! We're glad to hear that you enjoyed your stay. If there's anything specific you particularly liked or any suggestions you have for us to make your experience even better next time, feel free to let us know. We look forward to welcoming you back again soon!

10/10 - 훌륭해요

Hardeep

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We travelled with our 7 month old for the first time and thoroughly enjoyed our stay and loved the area. Staff were warm, welcoming and super helpful with every interaction (esp Neuza and the other dining room staff). The room was ample in size with a very nice cosy but quiet feel which was great. The hotel grounds are lovely, especially when you wander outback past the pools and take a walk down to the beach along the boardwalk. The beach itself was just ideal, quiet, beautiful clean sand and clear water. The hotel also provides towels by the pool for you to use. The access to the beach is also very well considered as only hotel guests with a key card can exit through some gates to reach the beach. For a young family, this made a lot of sense. In terms of facilities, there's a nice small gym 24/7 free for use and for the more avid gym goers and more substantial gym with powerlifting equipment etc for 10 euros a day. The spa itself was really nice and is only 20 euros for 3 hours which I clufes access to a private pool, sauna, steam room, ice bucket and jacuzzi. This is free for anyone who books a massage too. Outside of this, there is a separate indoor heated pool which is free for all guests to use and very well sized. The breakfast buffet was great for us as vegetarians and we thoroughly enjoyed it. Dinner was also good however ony a few nights, perhaps a more substantial vegetarian main dish would have been great. Aside from this, we enjoyed our meals in the hotel.
2024년 3월에 6박 숙박함
답변 제공: Customer Service 님, 2024년 4월 13일
Dear Hardeep,Thank you for sharing your experience! It sounds like you had a wonderful stay with us and enjoyed the warm hospitality of the staff. It's great to hear that you found the room spacious and cozy, and that you appreciated the beautiful hotel grounds and easy access to the beach. The gym and spa facilities seem to have met your needs well, and it's fantastic that you enjoyed the breakfast buffet as vegetarians. We'll take note of your feedback regarding the vegetarian options for dinner. We hope to welcome you back for another enjoyable stay in the future!

10/10 - 훌륭해요

simon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was very well maintained, with a great position walking distance from a beautiful beach. The hotel never felt crowded, so the facilities were easy to use. Great indoor and outdoor pools. Lots of variety at breakfast and dinner and the quality was better than i expected. Special mention to Mo in the restaurant, superb customer service, the man really knows his stuff. Great spot for a spring break.
2024년 3월에 7박 숙박함
답변 제공: Customer Service 님, 2024년 4월 13일
Dear Simon,Thank you for sharing your experience! We're thrilled to hear that you enjoyed your stay and found the property well-maintained with convenient access to the beach. It's wonderful to know that you appreciated the facilities, including the indoor and outdoor pools, and that you were pleasantly surprised by the variety and quality of the meals. We hope to welcome you back soon!

8/10 - 좋아요

Natalia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Modern und gute Essensqualität. Spa ist etwas klein und vieles kostet Extra. Aber insgesamt toller Aufenthalt
2024년 3월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 4월 13일
Dear Natalia,Thank you for your feedback! We're glad to hear that you enjoyed the modern ambiance and the quality of the food. We apologize that the spa felt a bit small to you and that some extras incurred additional costs. Your comments are valuable to us for improving our service. Nevertheless, we hope you had an overall pleasant stay with us and we would be delighted to welcome you back soon.

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very friendly and helpful staff. Really good facilities. The parking was sometimes full.
2024년 2월에 7박 숙박함
답변 제공: Customer Service 님, 2024년 4월 13일
Dear Karen,We're delighted to hear that you found our staff very friendly and helpful and enjoyed our facilities! Your feedback is valuable to us, and we'll look into ways to improve parking availability for our guests. Thank you for choosing us, and we hope to welcome you back soon!

10/10 - 훌륭해요

Dragan

좋아요: 편의 시설/서비스
Great location! Outstanding Portugal hospitality and customer service!
2024년 1월에 27박 숙박함
답변 제공: Customer Service 님, 2024년 4월 13일
Dear Dragan,Thank you for sharing your positive feedback! We're thrilled to hear that you enjoyed our great location and experienced outstanding Portuguese hospitality and customer service during your stay. We take pride in providing exceptional service to our guests and are delighted that we could contribute to your enjoyable experience. We look forward to welcoming you back in the future!

10/10 - 훌륭해요

STEPHANE

연인과의 여행
Très joli resort Le spa est top le personnel très gentil notamment Isabel.
2024년 2월에 6박 숙박함

10/10 - 훌륭해요

Dragan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property, perfect location! Great customer service!
2024년 1월에 26박 숙박함

10/10 - 훌륭해요

DAVIDE

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 1월 23일
Dear Davide,First of all, we would like to thank you for choosing VIDAMAR RESORT HOTEL ALGARVE and for your kind rating. We appreciate the fact that you had a pleasant stay with us. We hope that your travel plans can bring you back to the Algarve in the near future.

8/10 - 좋아요

Thierry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
bon buffet, pas exceptionnel mais du choix de grillade viande ou poisson chaque jour personnel aux soins et très aimables le ménage est fait un peu tard dans l'après-midi
2024년 1월에 7박 숙박함
답변 제공: Customer Service 님, 2024년 1월 23일
Dear Thierry,Thank you for choosing VIDAMAR RESORT HOTEL ALGARVE and for your kind rating. We appreciate the fact that you had a pleasant stay with us. Please know that we have taken good note of your comment, and share it with the team, so we may improve in that sense. We hope that your travel plans can bring you back to the Algarve in the near future.

10/10 - 훌륭해요

Nuno

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Estadia 5 estrelas
Estadia 5 estrelas. Simpatia, cordialidade e disponibilidade dos funcionários. Refeições equilibradas e de boa qualidade, confecionadas com primor
2024년 1월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 1월 18일
Estimado Nuno,Agradecemos a sua preferência pelo Vidamar Resort Algarve e pela oportunidade de lhe proporcionar uma estadia memorável. Muito obrigado pela fantástica avaliação. Ficamos extremamente orgulhosos em saber que a sua experiência foi de 5 estrelas e que a simpatia, cordialidade e disponibilidade dos nossos funcionários contribuíram para tornar a sua estadia ainda mais especial.É muito gratificante saber que atingimos o nosso objetivo principal. A satisfação dos nossos hóspedes é a nossa maior recompensa, e é um prazer saber que cumprimos as suas expectativas.Esperamos poder recebê-lo novamente no Vidamar Resort Algarve.Com os melhores cumprimentos,

4/10 - 별로예요

Badreddine

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
El entorno es muy bonito ,el resorte no merece cinco estrellas ni de lejo ,comida regular las instalaciones mal mantenidas limpieza mala por falta de personal ,he tenido que llamar más de 20 veces al servicio de habitación para una botella de agua y tardaron más de una hora para traérmela ,SPA la sauna no tiene alarma tampoco el baño turco no cumplen con las medidas de seguridad ni higienes al igual que la piscina cubierta ,sensación de instalaciones mal mantenida ,el personal amable
2024년 1월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 1월 18일
Estimada Badreddine,Agradecemos sinceramente su preferencia y el tiempo que dedicó a dejarnos sus comentarios. Nos alegra saber que disfrutó del entorno, aunque lamentamos cualquier inconveniente experimentado durante su estancia.Tomamos en cuenta sus observaciones sobre el mantenimiento de las instalaciones y la atención recibida. Pedimos disculpas por cualquier demora en el servicio de habitación y los problemas señalados en el SPA. Su retroalimentación es invaluable para nosotros, ya que nos ayuda a identificar áreas de mejora y garantizar una experiencia más positiva para futuros huéspedes.Agradecemos su comprensión y esperamos tener la oportunidad de recibirlo/a nuevamente en el futuro para demostrarle que tomamos en serio sus comentarios y que hemos trabajado para abordar cualquier área de preocupación.Saludos cordiales,

6/10 - 괜찮아요

Rui

2023년 12월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 1월 11일
Estimado Rui,Agradecemos nos ter escolhido para a sua estadia e o tempo disponibilizado ao deixar a sua avaliação.Esperamos que num futuro próximo possamos contar com a sua visita e lhe proporcionar uma melhor experiência.Melhores cumprimentos,

2/10 - 너무 별로예요

Sebastian Horst

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Das ist nie ein 5 Sternehotel. Personal unmotiviert bis unverschämt speziell am Empfang, was dem Management bekannt ist. Essen lauwarm, keine Abwechslung. Sehr hellhörige Zimmer.
2023년 12월에 7박 숙박함
답변 제공: Customer Service 님, 2024년 1월 11일
Dear Sebastian,Thank for choosing Vidamar Resdort Algarve to stay. We appreciate your feedback, and we regret to hear that your experience did not meet the standards you expected from a 5-star hotel. We take your comments seriously, and we apologize for any inconvenience caused.Our team is committed to providing exceptional service, and we will address the issues you mentioned, such as staff attitude, temperature of the food, and room soundproofing, to ensure improvements.We value your input, and we hope to have the opportunity to better serve you in the future.Best regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 11일
Estimado Cliente,Muito obrigada pela preferência e pela fantástica avaliação. A nossa equipa não poderia estar mais orgulhosa. Aguardamos por uma visita sua num futuro próximo.Melhores cumprimentos,

10/10 - 훌륭해요

Alain

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
à conseiller !
Très bon deuxième séjour! Pour nous, l'occasion de ralentir tout en télétravaillant avec une très bonne connexion web. Calme, repos, disponibilité et gentillesse du personnel... que demander de plus? Nous reviendrons probablement.
2023년 11월에 7박 숙박함
답변 제공: Customer Service 님, 2024년 1월 11일
Cher Alain,Nous vous remercions sincèrement d'avoir choisi le Vidamar Resort Hotel Algarve pour votre séjour. Nous sommes ravis d'apprendre que votre deuxième séjour a été agréable et que vous avez pu profiter d'un environnement propice à la détente tout en travaillant à distance.La satisfaction de nos clients est notre priorité, et nous sommes ravis que vous ayez apprécié la tranquillité, le repos, la disponibilité et la gentillesse de notre personnel. Nous nous efforçons constamment d'offrir une expérience mémorable à nos hôtes, et vos commentaires positifs sont une source d'encouragement pour toute notre équipe.Nous serions ravis de vous accueillir à nouveau lors de votre prochaine visite, et nous restons à votre disposition pour toute demande particulière ou information supplémentaire.Bien à vous,

8/10 - 좋아요

Gayatri

2023년 12월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 1월 11일
Estimado Cliente,Agradecemos nos ter escolhido para a sua estadia no Algarve e esperamos vê-lo novamente. Agradecemos também a sua avaliação.Melhores cumprimentos,

10/10 - 훌륭해요

Manrour

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excepcional. Desayuno y cena increible, bueno y de calidad.
2023년 11월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 1월 11일
Estimado Manrour,¡Agradecemos sinceramente que haya elegido el Vidamar Resort Algarve para su estancia! Nos alegra saber que tuvo una experiencia excepcional y que disfrutó de nuestros desayunos y cenas, destacando su calidad.La satisfacción de nuestros huéspedes es nuestra principal prioridad, y comentarios como los suyos nos motivan a seguir ofreciendo un servicio de alta calidad. Estamos encantados de que haya tenido una estancia agradable y que haya apreciado la comida que ofrecemos.Esperamos tener el placer de darle la bienvenida de nuevo en el futuro. Estamos a su disposición para cualquier solicitud adicional o para proporcionar información adicional.¡Gracias nuevamente por elegirnos!Atentamente,

10/10 - 훌륭해요

Jacqui

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing once again
We have stayed at the Vidamar on many occasions and it never fails to impress. Always spotlessly clean and the choice of food available at both breakfast and dinner are excellent. We will definitely be back!!
Sunset
Morning sun - I will miss this 😪
2023년 10월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 1월 11일
Dear Jacqui,Thank you so much for your loyalty and for choosing Vidamar Resort on many occasions! We are delighted to hear that we continue to impress you with our cleanliness and the excellent choices of food at both breakfast and dinner.It's always a pleasure to welcome back returning guests, and we look forward to having you stay with us again. If there's anything specific you enjoy or if you have any special requests for your next visit, please feel free to let us know. We're here to ensure you have another wonderful experience at Vidamar Resort.Thank you again for your kind words and trust in our hospitality.Best regards,

4/10 - 별로예요

zouhair

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
ce n’est pas du tout un resort
nous sommes très très loin d un resort personnel désagréable il faut une carte à chaque mètre entamé au mieux un 3 étoiles chambre très étroite, mal disposée surtout à 4 (dont deux enfants)
2023년 10월에 7박 숙박함
답변 제공: Customer Service 님, 2024년 1월 11일
Cher Client,Nous vous remercions d'avoir pris le temps de partager votre avis. Nous sommes désolés d'apprendre que votre expérience n'a pas été à la hauteur de vos attentes.Nous comprenons que la nécessité d'utiliser un carton pour accéder à différentes zones de l'hôtel puisse sembler contraignante. Cependant, ces mesures sont mises en place pour assurer la sécurité de tous les clients et garantir une expérience exclusive aux résidents de l'hôtel.Concernant la taille et l'aménagement de la chambre, nous regrettons que cela n'ait pas répondu à vos attentes. Nous prenons note de vos commentaires et les transmettons à notre équipe pour examen.Nous espérons que malgré ces désagréments, vous avez pu apprécier certains aspects de votre séjour. Si vous décidez de nous donner une autre chance à l'avenir, nous ferons de notre mieux pour rendre votre expérience plus agréable.Merci encore d'avoir choisi notre hôtel, et nous espérons avoir l'occasion de vous accueillir à nouveau.Cordialement,

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 10월 17일
Estimado Cliente!Obrigado pela sua preferência e pela sua avaliação.

10/10 - 훌륭해요

Melanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 7박 숙박함
답변 제공: Customer Service 님, 2023년 10월 17일
Estimada cliente,Obrigado pela sua preferência e pelo tempo disponiibilizado ao nos avaliar.

8/10 - 좋아요

Guylaine

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Customer Service 님, 2023년 10월 17일
Estimado Cliente,Obrigada pela preferência e pela sua avaliação.Aguardamos pela sua próxima visita.

2/10 - 너무 별로예요

rob

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
If Ryanair Did 5 Star Hotels! That's probably a little unfair to the Ryanair of today though,as they seem to be behaving a lot better nowadays. I'm referring to the Ryanair of yesteryear where they fleeced you with fine print and the the staff had this 'take it or leave it' attitude. My daughter had an emergency appendectomy on holiday. she was really struggling to walk. the hotel kindly loaned her a wheelchair to use. hours later there was a billing query which admittedly was my fault, but I rectified it and that was the end of the story on my part. it seemed like seconds later they where at my room to take the wheelchair back with smug suggestions on where one could be rented for our stay. silly story i suppose, but indicative of the the kind of spiteful, vindictive atmosphere cultivated in this place. there are better places and far cheaper. a real pity as the the location is awesome
2023년 7월에 5박 숙박함
답변 제공: Customer Service 님, 2023년 9월 9일
Dear guest,Thank you for choosing us for your stay. We appreciate your feedback and are sorry for the inconvenience your daughter experienced during her stay. We truly care about the well-being and comfort of our guests.Regarding the wheelchair, we would like to clarify that it is available exclusively for emergency situations, ensuring that we are prepared for any unforeseen events that may arise. Our intention is to prioritize the safety and comfort of our guests and that is why the chair was readily available for your daughter. But we hope you understand that to be available for another event it would have to be returned. We do work with a company that rents wheelchairs and guests with mobiliy issues often rent them. We're sorry bu there are no no smug suggestions or vindictive procedures. We are deeply sorry that you feel that way.We apologize if there was any misunderstanding or frustration regarding the use of the wheelchair. Our goal is always to provide a compassionate and understanding environment for our guests.In terms of billing queries, we understand that such situations can be disruptive and we appreciate your prompt resolution. Your feedback is invaluable in helping us improve our services and policies.We want you to know that your concerns have been heard and that we are continually working to improve the guest experience. We hope you will consider staying with us again in the future, giving us the opportunity to provide you with a more positive and enjoyable stay in line with our commitment to service excellence.Kind Regards,

10/10 - 훌륭해요

Alexandre

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very good hotel
2023년 8월에 4박 숙박함
답변 제공: Customer Service 님, 2023년 9월 9일
Dear guest, Thank you for choosing us for your holidays and for leaving your feedback. It is reviews like yours that make us come to work every day with a smile. We are truly happy that you have left our Hotel completely satisfied. We hope we will have the pleasure of greeting you again at Vidamar Resort Hotel Algarve. Kind regards,

10/10 - 훌륭해요

Jean François

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 11박 숙박함
답변 제공: Customer Service 님, 2023년 7월 23일
Dear Guest,Thank you for your preference and for leaving this amazing rate.We hope to see you soon!Best regards,Customer Service

6/10 - 괜찮아요

Ugur 님, miami

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
I think the best part of the property is the surrounding nature. Beach is 5 min walk and palm trees all around and there is usually a good breeze.
2023년 7월에 3박 숙박함
답변 제공: Customer Service 님, 2023년 7월 20일
Dear Ugur,First of all we would like to thank you for choosing VIDAMAR RESORT HOTEL ALGARVE as well your review.We appreciate that you had an enjoyable stay with us and we thank you for the time you took to share your opinion. We certainly hope that your traveling plans can bring you back to the Algarve in the nearest future.Best regards,Customer Service

10/10 - 훌륭해요

Jeffrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 5박 숙박함
답변 제공: Customer Service 님, 2023년 7월 23일
Dear Guest,Thank you for choosing Vidamar Resort HOtel Alagarve for your holidays. We apreciate the time you took leaving this amazing rate.We hope to see you soon!Best regards,Customer Service

8/10 - 좋아요

Jorge

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 3박 숙박함
답변 제공: Customer Service 님, 2023년 7월 23일
Estimado Cliente,Obrigado pela sua preferência e pela sua gentil avaliação.Esperamos por uma visita sua num futuro próximo.Os nossos melhores cumprimentos,Customer Service

10/10 - 훌륭해요

Sandra

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The fact that it was close to the beach was great. The food at the buffet was really good. My overall comments are great except for the fact that the cleaning of the room was not great: I put the card asking to change the bed and they did not do it. Twice they forgot to clean the sink, there was still toothpaste. And the 2 glasses they leave in the room were never cleaned. But overall, I would recommend this hotel big time.
2023년 6월에 6박 숙박함
답변 제공: Customer Service 님, 2023년 7월 20일
Dear Sandra,Thank you so much for choosing Vidamar Resort Algarve to stay and for sharing your experience . Your comments will be discussed internally, so mistakes would not be repeated. We hope you accept our sincere apologies for the level of service you experienced. Your patience and understanding is much appreciated. We are sorry that we did not quite meet all your expectations on this occasion. We hope to have the chance to welcome you back soon and we will spare no effort in regaining your confidence and trust.Kind regards,Customer Service

10/10 - 훌륭해요

giovanni

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean and quiet
2023년 6월에 6박 숙박함
답변 제공: Customer Service 님, 2023년 7월 20일
Dear Giovanni,Thank you for choosing Vidamar Resort Hotel Algarve for your holidays and for leaving your review. Its very important for us. We are really pleased to know you enjoyed your stay with us. We certainly hope that your traveling plans can bring you back to the Algarve in the nearest future.Kind regards,Customer Service

4/10 - 별로예요

Neville

단체 여행, 가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
To be very Honest leaving it , Any questions to reception was met with No , the lounge area was the actual reception area , they had a trumpet player and disco music around the pool when the average age of people must have been 50 Food was cold and unexciting sorry to say every extra cost €50 per person , this is the first so called 5* Hotel booked on Expedia that has been awful surprised it on there books
2023년 6월에 7박 숙박함
답변 제공: Customer Service 님, 2023년 7월 20일
Dear Neville,Thank you so much for choosing Vidamar Resort Algarve to stay and for sharing your experience, as it helps us understand our guests needs and expectations. We understand we were not up to your expetations. Your comments will be discussed internally so we can improve.We do hope to have the opportunity to welcome you again in the future.Kind regards,Customer Service

8/10 - 좋아요

Nimi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice resort. Great facilities and staff. Only disappointed that they don’t even serve water at dinner. You have to pay for all drinks, which is fine but they should at least provide water without having to pay for it.
2023년 6월에 3박 숙박함
답변 제공: Customer Service 님, 2023년 7월 20일
Dear Nimi,We thank you, first of all, for choosing Vidamar Resort Hotel Algarve for your recent holiday in our sunny Algarve. Thank you for sharing your holiday experience as it helps us understand our guests needs and expectations. Thank you for your coments regarding our staff. We hope to have the chance to welcome you back soon.Best regards,Customer Service

10/10 - 훌륭해요

Antonieta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 3박 숙박함
답변 제공: Customer Service 님, 2023년 7월 23일
Estimada Cliente,Obrigado por escolher o Vidamar Resort Hotel Algarve para a sua estadia e pela sua fantástical avaliação.Esperamos por uma visita sua num futuro próximo.Os nossos melhores cumprimentos,Customer Service

8/10 - 좋아요

Ariana

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
- -Väldigt stort hotel med en enorm ljudlig matsal -långa mörka korridorer -nästan hela hotellområdet belagt med plast, plast-gräsmatta och plast-däck runt poolen. Plastöken. - ljudlig plast i sängen under lakanen, jag förstår att de måste skydda sängen, men på andra hotell sköts det mer diskret. + vacker strand som man når efter ca 10 minuters promenad -härlig boardwalk till närmaste trevliga staden. +vackra palmer -stor och kall pool så man har den oftast för sig själv. -frukost ok. Vårt ocean wiev room hade fin utsikt och bra inredning, stor bekväm soffa.
2023년 5월에 3박 숙박함
답변 제공: Customer Service 님, 2023년 7월 20일
Dear Ariana,Thank you so much for choosing Vidamar Resort Algarve to stay and for sharing your experience . We will work in your opinions, as they are very valuable for management to understand and measure customer’s satisfaction. Your patience and understanding is much appreciated. I am sorry that we did not quite meet all your expectations on this occasion. We do hope to have the opportunity to welcome you again in the future.Kind regards,Customer Service

6/10 - 괜찮아요

Neville

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Nice place , sadly no where do go in the evening as the only place they keep open is the reception bar , which has no personality at all . Rooms are nice and well equipped, they have a adults only pool and area but charge a Wopping €25 a day extra personally just a rip off
2023년 5월에 7박 숙박함
답변 제공: Customer Service 님, 2023년 6월 24일
Dear Guest,Thank you for choosing Vidamar Resort Hotel Algarve to stay and for taking the time to share your experience with us and other guests. Our resort is located on a very quiet area, close to nature reserve. You can always go to Albufeira town at 10 minutes from here, by car were you can find many choices on the evenning. We are very sorry that we were not up to your expetations. We would like to clarify about our MarClub, our adults only area. It's 50 euros for balibed (suitable for 2 people) or 20 euros for sunbed per person. However this amount is keept as a credit that you can use at the bar in food and drinks.We hope to welcome you back at Vidamar Resort,Best regards,

8/10 - 좋아요

Marta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 7월 23일
Estimada Marta,Agradecemos por ter escolhido o Vidamar Resort Hotel Algarve para a sua estadia assim como a sua fantástica avaliação.Esperamos por uma visita sua num futuro próximo.Os nossos melhores cumprimentos,Customer Service

10/10 - 훌륭해요

Pierre-André

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
L’hôtel est très bien, la chambre est magnifique et le repas est très bons !!!! Super ! Je recommande !!
2023년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2023년 7월 23일
Cher Pierre,Merci pour vos commentaires et votre préférence pour le Vidamar Resort Hotel Algarve. Merci beaucoup d'avoir pris le temps de laisser votre avis fantastique. Que prendrons-nous en compte ?Nous nous réjouissons de votre prochaine visite et nous rendons disponibles pour tout ce dont vous avez besoin.Avec les meilleures salutations de toute l'équipe.Customer Service

10/10 - 훌륭해요

John

2023년 4월에 6박 숙박함
답변 제공: Customer Service 님, 2023년 7월 23일
Dear Jonh,Thank you for choosing Vidamar Resort Hotel Algarve for your recent holiday in the Algarve and for giving us such an amazing rate.Hope to see you soon.Best regards,Customer Service

10/10 - 훌륭해요

Adam

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 5박 숙박함
답변 제공: Customer Service 님, 2023년 7월 23일
Dear Adam,First of all we would like to thank you for choosing VIDAMAR RESORT HOTEL ALGARVE as well as your amazing rate. We certainly hope that your traveling plans can bring you back to the Algarve in the nearest future. Best regards, Customer Service

6/10 - 괜찮아요

Carlos

좋아요: 청결 상태, 직원 및 서비스
Bom apenas para famílias
A localização do hotel, a simpatia e disponibilidade dos funcionários, o pequeno-almoço e Spa do Hotel são os pontos positivos. Os negativos vão desde a capa do colchão que fazia pregas e barulho e deu noites mal dormidas, a falta de educação das crianças que corriam e berravam pelos corredores dos quartos, a falta de uma sala confortável para se estar ( vimos duas mais o clube para adultos mas estavam fechadas) e o facto de acordarmos com a serra electrica a cortar as folhas das palmeiras. Desiludiu.
2023년 4월에 4박 숙박함
답변 제공: Customer Service 님, 2023년 7월 23일
Estimado Carlos,Em nome de toda a equipa queremos agradecer o seu interesse e a sua preferência pelo VIDAMAR RESORT HOTEL ALGARVE. As suas palavras sobre os nossos serviços e simpatia dos nossos funcionários foram partilhadas com todos os nossos colaboradores, que trabalham para que as estadias dos nossos clientes sejam experiências memoráveis.Agradecemos os seus comentários e a sua disponibilidade. As opiniões dos nossos clientes são muito importantes nós pois ajudam-nos a avaliar a satisfação do cliente e a melhorar os nossos serviços. Tomamos nota de todos os seus comentários e os mesmos serão alvo de análise por parte dos responsáveis.Esperamos poder recebê-lo novamente num futuro próximo. Atentamente, Customer Service

10/10 - 훌륭해요

Emma

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing family trip ❤️
Hotel is amazing....extremely clean and with very spacious rooms...and in a lovely location. The walkway to beach is beautiful. The staff are extremely helpful and friendly and work tirelessly. Our twin boys loved it here and we cannot wait to retun. Thankyou
2023년 3월에 7박 숙박함
답변 제공: Customer Service 님, 2023년 7월 23일
Dear Emma,Thank you so much for choosing Vidamar Resort Algarve to stay and for sharing your experience . We are delighted that you had a pleasant stay with us.Thank you for the support, kindness and for good comments regarding our staff.We hope to meet you again very soon. Kind Regards,Customer Service

10/10 - 훌륭해요

Paul

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A fantastic short break, beautiful hotel, friendly staff, will definitely be returning.
2023년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2023년 7월 23일
Dear Paul,Thank you so much for sharing your experience at VIDAMAR RESORT HOTEL ALGARVE and for choosing us for your holidays.We are very pleased that you had an enjoyable stay with us. Thank you for your kind comments regarding our staff..We are so happy that you are thinking about returning to our property next year.If you do so let us know in advance.Hope to see you soon.Best Regards,Customer Service

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Festa de aniversário
Resort muito bem localizado com acesso directo à praia. Campo de golfe em frente bem como percurso para caminhada. Zona calma ; ótimo para relaxar. Pequeno almoço e jantar excelentes; muitas e deliciosas opções para escolher. Quartos espaçosos e confortáveis. Staff simpático. Experiência a repetir.
2023년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2023년 7월 23일
Estimado Cliente,Muito obrigado por escolher o Vidamar Resort Algarve para a sua estadia e por partilhar a sua experiência connosco e futuros clientes.Estamos felizes por você ter tido uma estadia agradável conosco.Obrigado pela fantástica avaliação, pelo apoio, e pelos bons comentários acerca da nossa equipa. Não podíamos estar mais orgulhosos.Esperamos por uma visita sua brevemente.Melhores cumprimentos,Customer Service

6/10 - 괜찮아요

Karine

좋아요: 청결 상태
2023년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 7월 26일
Dear Guest,Thank you for choosing Vidamar Resort Hotel Algarve.Hope to sse you soon.Kind Regards,Customer Service

6/10 - 괜찮아요

jiasianova

별로예요: 편의 시설/서비스
2023년 3월에 3박 숙박함

10/10 - 훌륭해요

cynthia

2023년 3월에 4박 숙박함

10/10 - 훌륭해요

Miss

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful stay in Salgados
Hotel was stunning, pictures don’t do justice! Was given a ground floor room which wasnt ideal. Food was pretty decent but water should be included in the price also. Beach is a stone throw away which is ideal also. Will defo return in the summer when the pool bar is open.
2023년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2023년 7월 23일
Dear Guest,Thank you so much for sharing your experience at VIDAMAR RESORT HOTEL ALGARVE and for choosing us for your holidays.We are very pleased that you had an enjoyable stay with us. Hope to see you soon at our resort.Best Regards,Customer Service

2/10 - 너무 별로예요

Shaker

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Almost everything: The staff, the cleanliness of the hotel, the cleanliness of the restaurant, the cleaning of the room, the agressiveness of the staff, the over-charging of the accommodation, and it is very far and isolated. It is alo outdated and tatty!
2023년 2월에 7박 숙박함
답변 제공: Customer Service 님, 2023년 3월 5일
Dear Guest,Thank you for your preference and you honest review.We are very sorry we did not meet you expectations in certain areas of our service. We took note of your comments and will surely bring it up and discuss it with our team, as we always strive to provide the best service we can. It was a pleasure having you as our guest and we hope to be able to welcome you again in a near future. Kind regards